SimPure Y5 Countertop Water Purifier User Manual

June 6, 2024
SimPure

Y5 Insta-Hot Countertop Water PurificationSystem
Model: Y5
Please retain the owner’s manual for future reference

SimPure Y5 Countertop Water Purifier-

Y5 Countertop Water Purifier

Who we are

  • SimPure® is a purification brand from the United States, specializing in creating a better, healthier you through improved filtration and purification technologies.
  • Back to nature with clean water and fresh air. SimPure® promotes the philosophy of a ‘minimalist lifestyle’ that is committed tocreating a simple, clean, and comfortable environment.
  • SimPure® designs products to be both smart, easy to operate, and practical in appearance and functionality.
  • SimPure® products care for you, your family, our planet. Stay simple; Stay pure.

Contact Us

If you require technical assistance, please contact our friendly
professional support engineers, who will be pleased to assist you.
3320 W Valley HWY North Ste D108
Auburn WA 98001
Phone: 1-866-528-4572
Customer Service: [email protected]
Website: www.simpurelife.com

SimPure® Y5 Insta-Hot Countertop Water Purification System Operators and Maintenance Handbook.
Owners Handbook Manual Ref: MSRP-110L-03

Revision Date Description
1 01/2019 New document.
2 01/2020 Updated details.
3 06/2020 Improved manual design from customer

feedback, clarified details, added further
instructions, and diagrams. Updated part
number & descriptions

Overview

Getting Started

  • Introduction
  • SimPure® contact details
  • Health & Safety
  • Warnings & Cautions
  • Operating Guidelines

Installation Guide

  • System Contents
  • Features
  • Control & Display
  • Connecting up the System
  • System Flushing
  • Dispensing Purified Water

Operation Guide

  • Operation Guide
  • Mode Selection
  • Filter Replacement
  • Troubleshooting Guide
  • Warranty

Getting Started

Introduction
Thank you for purchasing the SimPure ® Y5 Insta-Hot Countertop Water Purification System, delivering pure water, hot or ambient, to your home or office. Please refer to the SimPure® website for the latest product information, including operator manuals, videos, support materials, and where to purchase items.

The Y5 is a durable piece of equipment, with proper care it will last for many years. This owner’s handbook outlines the installation, operation, and maintenance requirements to sustain perfect product performance.SimPure Y5
Countertop Water Purifier-Introduction

The Y5 features four stages of filtration incorporated into three cartridges to produce healthy, clean water for your family

  • Sediment removal
  • Chlorine removal
  • Reverse Osmosis (RO)
  • Taste & odor filtration

Customer Service: [email protected]
Toll-Free Phone: 1-866-528-4572
Website: www.simpurelife.com

Y5 can filter out impurities and particles from your water, such as sediment, dirt, rust, chlorine, fluoride, odors, limescale, lead, viruses, bacteria, organic matter, and heavy metals, giving the water a much better taste.

Health & Safety
SimPure® products are designed with safety in mind. However, personnel using these units must be familiar with any potential dangers. All safety information detailed in this handbook should be reviewed before installing and operating this water purification system.

Cation Hot water! This product is not a toy; please keep children away from the water purifier or use it under adult supervision. Please keep packing materials out of children’s reach.
The system has been designed for indoor use only. Install the System out of direct sunlight on a flat, level, dry, and secure surface at ambient room temperature.
Do not move the system without first isolating the power supply and draining the feed water tank.
This unit is for use with cold municipal tap water or potable well water that has been tested safe by a certified laboratory. Never use hot water or unknown/unsafe sources of water.
To protect against fire, electric shock and injury do not immerse power cords, plugs, or the appliance in water or any other liquid.
In case of malfunction, remove the power plug. If any part of the System is damaged or missing, replace the items before use.

Warnings! and Cautions! are provided; Failing to observe the instructions could result in damage to the equipment, associated parts, surroundings, or personal injury.

Operating Guidelines
The following table lists the operating parameters for this product. Operating this product outside these specifications may cause system performance issues and may even lead to personal injury and void any warranty. Please contact SimPure®for further advice and support.

Operating Parameters

Model| SimPure® Y5
Production rate (up to)

Dependent on feed water type and temp.

| 4.4 fl. oz (130m1/min)

(2 Gallons /hrs. (7.8 L/hr.))

Filter life expectance

Dependent on feed water type and temp.

| 528 Gallons (2,000L)
Feed Water Type| Municipal potable/tap water or Well water meeting government drinking water standards
Feed Water Temperature| 5-38°C/41°F-100°F
Rated Voltage| 110 Volts 60Hz AC
Rated Power| 1750 Watts
Dispense
Temperature
Mode
| Room Temp.| Ambient temperature
Baby Formula| 113°F (45°C ± 3°C)
Coffee| 176°F (80°C ± 3°C)
Tea| 194°F (90°C ± 3°C)
Dimensions| 17.95 x 15.5 x 7.48 Inches (456 x 394 x 190 mm)
Weight| 20.7Ib (9.4kg)
Storage Reservoirs| 1.3 Gal. (5.0L) Feed waterReservoir 0.4 Gal. (1.5L) Pure waterReservoir
*Feed Water TDS level| < **500 ppm

  • TDS = Total Dissolved Solids, which is the total weight of all solids dissolved in a given volume of water, expressed in units of mg per unit volume of water (mg/L), also referred to as parts-per-million (ppm). With a SimPure® TDS meter, you can easily compare the system outlet quality with your source water to help monitor the performance of the system.

Installation guide

System Contents

Your SimPure® Y5 Insta-Hot Countertop Water Purification System was carefully assembled, packaged, and shipped complete with all the parts you should require to get the system up and running.

SimPure Y5 Countertop Water Purifier-Filters

Unsure about something? Is there a problem?
Please contact SimPure® via our service email or toll-free number.

Customer Service: [email protected]
Toll-Free Phone: 1-866-528-4572
Website: www.simpurelife.com

System Features
Compact design, no plumbing required, simply plug the SimPure® Y5 Insta-Hot Countertop Water Purification System into an electrical outlet and fill it with potable (tap) water to be purified, select room temperature or hot water dispensing.

SimPure Y5 Countertop Water Purifier-Features

THIS DEVICE CAN PRODUCE VERY HOT  WATER AND POSES A RISK OF SCALDING; PLEASE KEEP CHILDREN SAFE AND AWAY FROM DANGER!

Control and Display Panel

SimPure Y5 Countertop Water Purifier-Control

CF RO CB
Indicates when the user needs to replace the filters.
Filtering
Indicates purifier is filtering water.
Change Water
Indicates feed tank water needs to be disregarded and refilled.
Maintenance.
Indicates maintenance is required.
Reset.
Indicates the filters are exhausted (also used to reset filter life).
Tea / Coffee /Room Temp / Baby Formula
Indicates the purified water dispense temperature selected.
Water Quality
Indicates the purified water quality.

SimPure -icon3

See Page 11-12 for full detailed descriptions of each function

Connecting up the System

Step 1

Unpacking- Choose a suitable countertop, flat, secure, and out of easy reach of small children. Allow space to access the removal of the rear feed water tank. Place the drip
tray under the outlet. The system is pre-fitted with filter cartridges for your convenience.

Step 2

Fill water tank- Open the cover of the feed water tank located at the back of the unit, Lift the tank out from the rear of the system. Fill with potable (tap) water, replace the cover, and carefully fit the feed water tank into the base.
Note: When refilling the tank, always disregard the remaining water before refilling. DO NOT exceed the “MAX” level.

Step 3

Turn the system on – Plug into an electrical outlet. The blue power indicator will light on. The system enters a standby mode if not used for 10 minutes. Note: There is no
power switch; Unplug the device should you need to turn it off. Before use, all parts must be adequately flushed, follow instructions, System Flushing (Page 9).

DO NOT CONSUME WATER UNTIL FLUSHING COMPLETE

System Flushing
Installing New Filters
If you are commissioning the system for the first time or have just replaced the filter cartridges, please refill the feed tank and then disregard all the water inside. Repeat this process 5-10 times to ensure the system is adequately flushed before use.
Infrequent System Use
To ensure the freshness of the drinking water, flush the system once using the following steps if the feed tank water has not been emptied/refilled for more than three days.

Always start the System flush with a new tank of potable (tap) water. Remove the feed water tank, empty it, and fill it with clean, fresh potable (tap) water.

Place a measuring jug or large container on the drip tray and have a second container ready to alternate as we need to flush the feed water tank through the system.

Turn the center dial clockwise more than 5 times when you hear two beeps, purified water will start to flow from the outlet until the internal tank is emptied of purified water.

DO NOT CONSUME WATER UNTIL FLUSHING IS COMPLETE

Dispensing Purified Water

Place a cup or glass on the drip tray of the system under the dispense nozzle.

Rotate the dial to light up the desired dispense temperature of the purified water. Example: Select Coffee.

Push the dial once, and the system will dispense a cup of purified water 8 fl oz. (240ml) and then stop automatically. To manually stop dispensing, simply push the dial again.

CONGRATULATIONS!
You have completed the installation!

THIS DEVICE CAN PRODUCE VERY HOT WATER WITH A RISK OF SCALDING; KEEP CHILDREN AWAY FROM DANGER!

Operational Guide

Display Indicators
CF, RO, and CB Indicators Lights

The three indicators lights remind the user when
to replace the filters;
Flashing – The filter is >90% exhausted.
Steady – The filter has reached the end of its life ≥ 100% exhausted. At this time, there will be three beeps when dispensing water.
CF = 2-in-1 Composite Filter(Sediment PP Membrance & Pre-Carbon Block )
RO = 0.0001 Micron RO (Reverse Osmosis)
CB = Activated Carbon Post-filter

Filtering Indicator Light

Flashing – The internal tank is empty; The water purifier is filtering water to refill the internal 50 fl. oz (1.5L) pure water tank. When the indicator light is flashing, water can not be dispensed. The indicator light shall turn to Steady after about three (3) minutes.
Steady- The purifier is still filtering water, but the internal pure water storage has stored ≥ 11.83 fl. oz (350ml) pure water. Pure water can be dispensed during this stage. After 7-10 minutes, the light will go out, indicating that the internal water tank has been filled with 50 fl.oz (1.5L) pure water.

Tea, Coffee, Room Temp., Baby Formula Light

Indicates the pure water dispense temperature selected. Turn the dial to the desired water temperature; the corresponding indicator will display the selected temperature mode.

Change Water Indicator Light

F lashing – Feed tank water too low (≤1.25L) Steady – Feed tank water of poor quality.  Action Required – Remove The feed tank as the water needs to be discarded and refilled with fresh potable (tap) water and reattached(remaining water is concentrated).

  REMOVE TANK FROM SYSTEM
DISREGARD TANK CONCENTRATE
BEFORE REFILLING WITH CLEAN WATER.

Maintenance Indicator Light

Flashing with Filtering Light – The filters may not be installed correctly.
Flashing with Room Temperature Light – Temperature sensor malfunctions
Action Required – If flashing, please check if the filters are installed correctly. Contact SimPure® customer service for advice if the problem persists. )

Reset Button and Indicator Light

Indicates when a filter’s life is exhausted. Replace the corresponding filters as indicated by CF, RO, or CB indicator light. Press the reset button and hold for 3 seconds until two beeps are heard to enter Reset Mode. Press again to select the desired filter, and then hold for 3 seconds until a beep is heard; the chosen filter is reset.

Filter Replacement
Step 1

SimPure Y5 Countertop Water Purifier-Filter

Remove the power plug from the electrical socket to turn the system off.

Open the feed water tank cover. Wait 5 seconds. Lift out the tank, empty it, and put it in a safe place. Press the red button above the filters; this will push the filter cartridges outwards.

SimPure Y5 Countertop Water Purifier-Filter3

Turn each filter cartridge counterclockwise and then lift and remove it from the purifier.
Note: You can safely dispose of the exhausted cartridges (non-toxic).

Unpack the new filter cartridges, unscrew and remove the protective transit covers.
Wet the ‘O’ rings with some clean water before installation to help lubricate.

Place the filters according to the icon instructions next to the red button. Insert the new filters into their corresponding holes, and twist the filter clockwise to fit into the theplaceproperly. Press the reset button and hold for at least 3 seconds until two beeps are heard to enter Reset Mode. Press again to select the desired filter, and then hold for at least 3  seconds until a beep is heard; the chosen filter is reset.

SimPure Y5 Countertop Water Purifier-Filter6

Clean water Inlet Strainer – Locate inside the feed water tank; Turn the water level pipe counterclockwise, and remove the strainer from inside, clean it under running water. Reassembly inlet strainer, fill the feed tank with fresh potable (tap) water, replace the top cover and fit tank back onto the rear of the system.

Replacement Filter Part Number

Part No.| Description| Replacement t Schedule (Months)
HEDPF3002-S15| CB Filter Cartridge| 3-6
HEDPF1002-S15| RO Membrane Cartridge| 6-12
HEDPF2002-S15| CF Filter Cartridge| 3-6

Note: Please contact our customer services for purchase options.

|

Important:
After replacing the filter cartridges follow the System Flushing instructions (page 9) to rinse the purifier before consuming any water.

|
---|---|---

Boiling Point Adjustment
When the system is in Standby Mode, you can follow the steps below to adjust the ‘tea’ boiling point from 190℉ to 212℉ (88℃ – 100℃ ± 3℃) Please note: Higher elevations will decrease the boiling point of water. The boiling point of the device must not exceed the local boiling point, otherwise, hot water will splash. Once restart the system, it will remember its previous boiling point.

Turn the center dial counterclockwise more than 5 five times; when you hear two beeps and all the lights are illuminated, it means that the water purifier has entered boiling point adjustment mode.

To set the boiling point to 100℃ for the Tea mode, press the dial when all the four temperature mode indicators are illuminated. To lower the boiling point, proceed to step 3.

Turn the center dial clockwise to extinguish one indicator at a time; this will reduce the boiling point by increments of 3℃ until you reach the required Tea setting. If all four indicators are off, the boiling point is 88℃.

Press the center dial once to confirm the desired setting. The system will exit temperature adjustment mode after 3 seconds if no further input from the control panel.

Standby (Sleep) mode

SimPure Y5 Countertop Water Purifier-mode

If there’s no operation within 10 minutes, the purifier will enter standby (sleep) mode.
It can be awakened by turning or pressing the dial. However, if the dial is pressed, the system will automatically dispense Room Temperature water.

Top Tip:
When it’s time to refill the feed water tank, why not give your plants the remaining tank concentrate water instead of pouring it down the sink!

Customer Service: [email protected]
Toll-Free Phone: 1-866-528-4572
Website: www.simpurelife.com

| Troubleshooting Guide
---|---
| | Possible Solution
1| The Water purifier will not dispense water at room temperature.| Plug the water purifier into the electrical outlet and make sure the outlet switch is on (if applicable).
Push the Room Temperature button again
Check if the Change Water Indicator is on. If the indicator flashes, please remove the water tank and empty it. Try dispensing water again after the water is purified.
2| Will not dispense purified water in Tea, Coffee, Baby Formula Mode.| The heating module is operating. The water purifier will dispense water at room temperature for the first 5 seconds after the system is plugged in or reconnected.

Dispense water at room temperature a few times before using other modes.

Wait until the Filtering Water Indicator lights are on. Follow instructions on Filtering Indicator Light (see page 13)
3| “Filtering” and “Maintenance” indicator lights flashing at the same time.| Make sure the filters cartridges are correctly installed. Follow instructions on filter replacement (see page 12)
4| The purifier doesn’t operate or respond to buttons or lights don’t illuminate.| System locked or stuck. Unplug the unit from the electrical outlet for 5 minutes then reconnect.
Hardware damage. Contact SimPure® customer service for advice
5| The Purifier makes excessive noise during operation.| Note: The purifier does make noise when

processing water; this is normal.

The feed tank water level is very low. empty the feed

water tank and fill it with fresh potable (tap) water.

There’s an air blockage in the water production system. Follow the System Flushing instructions (Page 9)
Water quality is poor; filters have been blocked early (before replacement schedule). Replace the filter set.
6| The purifier leaks.| The drip tray is full. Remove and empty it before putting it back.
Check Valve/Seal Valve blocked by foreign objects. Remove the Check Valve/Seal Valve or contact SimPure® customer service.
If the leakage is from the inside, contact SimPure® customer service.
7| Electrical leakage.| Make sure to plug the water purifier into a reliable power supply with a ground connection.
Contact SimPure® customer service for further support.
8| The water dispenser has a strange smell.| The water purifier is newly purchased or has not been used for an extended period. Please flush the system. Please see Filter Replacement
The filter(s) has not been replaced for an extended period. Please see Filter Replacement (Page 13)

Warranty
SimPure® warrants to the customer that its residential countertop water purification systems will be free from defects in material and workmanship under normal use and service for a period of 1 year. We will replace or repair any part of the SimPure® purification systems that we find to be defective in operation due to faulty materials or workmanship within one year from the date of the original purchase. Used replaceable filter cartridges and membranes are excluded.

General Conditions
SimPure® obligation to the customer under these warranties shall be limited, at its option, to replace or repair of items covered by these warranties. Prior to the return or repair of covered items, the customer must obtain a return goods authorization number from SimPure® and, at SimPure® option, return the item with freight prepaid by the customer.
Damage to any part of this system because of misuse, misapplication, negligence, alteration, accident, installation, or operation contrary to our instructions, incompatibility with accessories not installed by SimPure ®, or damage caused by freezing, flood, fire, or Acts of God are not covered by this warranty. In all such cases, regular charges will apply. This limited warranty does not include service to diagnose a claimed malfunction in this unit. This warranty is void if the claimer is not the original purchaser of the unit or if the unit is not operated with certified safe potable municipal or well water. We assume no warranty liability in connection with this system other than that specified herein. This warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular purpose. SimPure® liability hereunder shall not exceed the cost of the product. Under no circumstances will SimPure® be liable for any incidental or consequential damages or for any other loss, damage, or expense of any kind, including loss
of use, arising in connection with the installation or use or inability to use the covered items. These warranties are governed by the laws of the state of Washington, USA, and may change at any time without notice.

Our Products & Services

Consumables

A full selection of consumable items to maintain your SimPure® countertop water purifier systems well into the future are available from SimPure® online or through
your local Distributor.

Tools & Accessories

SimPure Y5 Countertop Water Purifier-Tools

SimPure® Test equipment helps monitor the performance of your SimPure® water system, making sure it’s performing as expected. Test your water today!

Products

SimPure® products help to improve your life.
Air Purifiers to improve the air you breathe for your home and car.
Showerhead filters to improve your water quality and care for your skin and hair.
BPA Free Portable water bottle with filter.

Notes:

Documents / Resources

| SimPure Y5 Countertop Water Purifier [pdf] User Manual
Y5, Countertop Water Purifier
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