SimPure DB10C-2 Whole House Water Filter System Owner’s Manual

DB10C-2

Whole House Water Filter
Model：DB10C-2
Retain owner’s manual for future reference

Operator and Maintenance Handbook for the following models:
Sim Pure® DB10C-2 Series Whole House water Filter .

Images used in this manual may not represent your actual product; they are a visual aid only.

Overview

Getting Started

• Introduction
• Warning & Caution
• Operating Guidelines
• Typical Installation

Installation

• System Contents
• Installation Kit
• Additional Parts Required
• Installation Guide
• Installation Steps

Operation Guide

• Filter Cartridge Replacement
• Troubleshooting Guide
• Warranty

Getting Started

Introduction
Thank you for purchasing the Sim Pure® Whole House Water Filter. The 10-inch DB10C-2 incorporating a rugged solid design, helping to deliver filtered water to your home or office. Please refer to the Sim Pure® website for the latest product information, including manuals, product videos, support materials, and where to purchase Sim Pure® products and consumables.

The DB10C-2 is a piece of durable equipment; it will last for many years with proper care. This owner’s handbook outlines the installation, operation, and maintenance requirements to sustain perfect product performance.

Customer Service: service@simpurelife.com
Phone: +1-866-528-4572
Website: www.simpurelife.com

The Whole House Water Filter will guard your property against poor incoming water quality. Removing impurities and particulates from your water, such as sediment, dirt, and rust. Designed to be your first line of defense, protecting your water appliances such as washing machines, dishwashers, water heaters, and pre-treatment for house filtration systems, improving the water quality, and protecting kitchen and bathroom faucets and showers fittings from blockage.

Warning & Caution
Sim Pure® products are designed with safety in mind. However, personnel using these units must be familiar with any potential dangers. All safety information detailed in this handbook should be reviewed before installing and operating this water purification system.

This product is not a toy; please keep children away from the water filter.
Please keep packing materials out of children’s reach.
Filter must be protected against freezing, which can cause cracking of the filter housing and water leakage.
To prevent the risk of costly repairs or possible water damage, we strongly recommend that the filter bowl be replaced every five years as a precautionary measure. If the filter housing has been in use for longer than this period, it should be replaced immediately.
This unit is for use with cold municipal tap water or potable well water that has been tested safe by a certified laboratory. Never use hot water or unknown/unsafe sources of water.
The installation of the system must comply with your local and state regulations. Please check before commencing installation.
The O-ring provides the water-tight seal between the head and the filter bowl. The O-ring must be seated correctly in the groove above the threads of the housing, or a water leak could occur.

Warnings and Cautions are provided; Failing to observe the instructions could result in damage to the equipment, associated parts, surroundings, or personal injury.

Operating Guidelines
The following table lists the operating parameters for this product. Operating this product outside these specifications may cause system performance issues and may even lead to personal injury and void any warranty. Please contact Sim Pure® for further advice and support if unsure about the requirements.

Operating Parameters

Sediment Filter and a CTO Filter are pre-installed.
Connection Ports
Inlet and Outlet| 1″ female NPT thread
Feed Water Pressure| Ideal feed water pressure should be between 25 and 90 psi (170 to 620 kpa) The maximum system operating pressure
is 90 psi (620kpa).
Install a pressure regulator if exceeding this feed water pressure
Maximum Flow Rate| 15 gallons (57L) per minute
Feed Water Temperature| 41-100℉ (5-38℃)
Material| Food Grade Polypropylene
pH Range| 6 to 11

Typical Installation
The following illustration is an example of a typical installation showing the Sim Pure®  DB Whole House Water Filter connected to your home’s incoming main water supply.
Suppose you do not already have an isolation valve near the proposed DB Whole House Water Filter location. In that case, it is recommended to install a valve before the filter to allow easy and quick filter changes.
Ensure the filter is protected from the sun and freezing conditions, which can cause cracking of the housing and water Leaks

Sim Pure® products care for you, Your family, our planet. Stay simple, Stay pure.

Installation

System Contents
Your Sim Pure® DB Whole House Water Filter was carefully assembled, packaged, and shipped, complete with all the parts you should require for a standard installation ( including the filter cartridge).

Unsure about something? Is there a problem?
Please contact Sim Pure® through our website or toll-free number.

Customer Service: service@simpurelife.com
Phone: +1-866-528-4572
Website: www.simpurelife.com

Installation Kit (supplied)
Carefully unpack your Sim Pure® DB Whole House Water Filter.
Layout the parts to familiarize yourself with the components and confirm all parts are present before you start the installation.
Please Note: This product comes with pre-installed filter cartridges: 1st stage Sediment filter and 2nd stage CTO filter.

Package Contents List

| Description
---|---
A| DB10C-2 filter housing
B| 10” x 4.5” filter cartridge element inside the filter housing
B1:Sediment filter B2: CTO filter
C| DB Filter bowl wrench
D| DB Screws x2 holds Filter to the wall
E| DB O-rings x2 inside the filter housing(Both to install on each
filter housing)
F| Teflon tapes x2
G| Punch positioning sticker

Additional parts required (not supplied)
To complete the DB Whole house Water filter installation, make sure you have the following parts before starting the installation.

Parts required(not supplied)

| Description
---|---
1| Valve to isolate filter housing (Optional)
2| Push fit connections for Filter housing ports x2

Optional: Isolation valve, Stop-Cock or valve or similar valve

Fit copper, CPVC, and plastic PEX

Installation Guide
Read the entire manual thoroughly before beginning your installation. Take note of the safety tips and follow all steps to ensure your system is installed correctly before use. Installation needs to comply with state and local laws and regulations; you must check and comply with all local plumbing codes. Warning:
Massachusetts, USA, require installation by a licensed plumber. (plumbing code 248-CMR of the Commonwealth of Massachusetts)
Hand Tools Required
Essential hand tools are needed to install the Sim Pure® DB Whole House Water Filter. An electric drill and drill bits suitable for mounting the filter bracket to the wall. Adjustable wrench, cross-head screwdriver (Phillips), Pipe cutter, or hacksaw

Installation Steps
Sim Pure® DB Water Water Filter needs to be installed in a protected area away from direct sunlight and frost on the incoming water supply pipe for your property, like a basement or utility room.

Check Space Requirements
Choose a position after the water meter and after any pressure tanks (if applicable). Determine and check the filter ‘s size and position for proper installation into the chosen space and remember to leave enough space around the system for changing filters and maintenance. If mounting close to the ground, don’t forget to leave at least 2-inches of clearance between the filter bowl and the floor to allow access to drop the filter bowl and change the filter cartridge.

Site Preparation
Before starting the installation, Isolate the cold-water supply.

Use the wrench to unscrew the filter bowl, take out the filter cartridge, remove the protective film and label, insert the filter cartridge into the filter bowl, and then screw it tightly.
NOTE: Insert O-ring back into the groove and smooth into place with finger. Insert cartridge over standpipe in the bottom of filter bowl, making sure the cartridge is sitting upright (not tilted).

Wrap the Teflon tape around pipe threads of each fitting in a clockwise direction about fifteen to twenty times. Install Push Fittings to the inlet and outlet and tighten it with a wrench.
DO NOT OVER TIGHTEN.

Measure the length (shown as X on diagram) across assembled fittings and subtract 2-inches (50 mm) if you are installing on 1 inch (25 mm) pipe (1 inch per side for threads). Mark section of pipe to be removed.

Using a pipe cutter or hacksaw, remove the marked section of the pipe. Remove burrs to ensure a smooth surface without scratches. Align filter assembly with ends of the pipe, making certain filter head port marked “IN” is facing the incoming water supply. Connect to existing pipework.

CAUTION: If water pipes are used to ground electrical systems, appliances, or phones, be sure to install a jumper wire. (as shown) Contact your local electrician for more information.

Paste the positioning sticker on the appropriate position and drill two installation holes. Then install the two screw assemblies in the mounting holes.

After the housing has been plumbed in, carefully hang the machine on the pre- installed screws. It’s essential the housing is secured by the bracket and not just the pipework to support the housing’s operating weight when full of water and to hold the filter head tightly when using the filter bowl wrench when replacing filters.

Once the installation is complete, slowly turn on water supply to the filter and depress the red pressure-relief button on the filter head to release trapped air until water starts to come out. Check for leaks. Open the nearest faucet and flush filter for 10-minutes, wait one hour, recheck installation for any leaks and flush again for 10-minutes.

Operation Guide

Filter Cartridge Replacement

Turn off the water supply to filter. Depress the red pressure-relief button on top of the filter. Use the wrench to unscrew the filter bowl.
NOTE: If turning off the water supply to the filter will also turn off the water supply to the rest of the home, be sure to fill a bucket of water first to allow you to clean housing after it has been removed.

Locate and remove large O-ring, wipe clean of lubricant, and set aside. Discard used cartridge. Rinse out the bottom of the filter bowl and fill about 1/3 full with water. Add two tablespoons of bleach and scrub filter head and bowl with nonabrasive sponge or cloth. Rinse thoroughly. Lubricate O-ring with clean silicone grease. Insert O-ring back into the groove and smooth into place with finger. Insert new cartridge over standpipe in the bottom of filter bowl, making sure the cartridge is sitting upright (not tilted).

Attach the filter housing head to the bowl and tighten it by hand. Then, use the wrench to further tighten the bowl until it fits securely. DO NOT OVER TIGHTEN.

Turn on the water supply slowly to allow filter housing to fill with water.
Depress the red pressure-relief button to release trapped air until water starts to come out of the red relief button. Check for leaks before leaving installation.
NOTE: After installing a new cartridge, flush for 10 minutes to drain, if possible, wait one hour, then flush again for 10 minutes before using the water; this will help condition the filter ready for use.

Troubleshooting Guide

| Problem| Possible Solution
---|---|---
1| Leaks between filter head and filter bowl of
housing| Tap water pressure is too high; make sure it is below 90psi (620kpa). If too high, fit a pressure regulator.
The O-ring may not be in place. Clean and lubricate O-ring with silicone grease. Also, clean the groove where the O-ring sits. Replace O-ring in the groove above threads. Screw the bowl back on the filter head securely by hand, then use the wrench to fit it snugly. Do not over tighten
2| Leaks on inlet/outlet connections| Wrap the Teflon tape around pipe threads of each fitting in a clockwise direction, add more tape as necessary for the correct seal.
Brass fittings may require to tighten ½-turn with a wrench. Do not over tighten
3| Leaks from the pressure release button| The pressure release button has a screw under the bracket. Simply tighten that screw and the leaking should stop.
4| Water Pressure is slowing after some time| Recommended changing the cartridges every 6-12 months depending on the amount of contaminants present in the feed water supply. If the system has been working correctly and the water pressure is slowing, it may be time to change the filter cartridge element. (review cartridge instructions)
5| Water Pressure is slowing immediately after
installation when using a Carbon Cartridge| Check the filter cartridge has not been installed incorrectly. Make sure the plastic wrapper around the filter has been removed.
Bathtubs, utility sinks, garden hoses, showers, or anything considered high- flow should be avoided for the first 72 hours. Any high-flow situation within the first 72 hours may cause a temporary carbon blockage. To clear the blockage, turn off any running water for at least 10 minutes and resume using water at low or regular flow rates.
6| Water appears cloudy and grey| Water may appear cloudy or grey for the first 3-5 days after installation due to the tiny air bubbles being purged from the filters and extra carbon dust in the water. (depending on the filter cartridge being used)

Warranty
warrants to the customer that it’s Whole House Water Filter System will be free from defects in material and workmanship under normal use and Sim Pure® service for a period of 1 year. We will replace or repair any part of the Sim Pure® Whole House Water Filter System that we find to be defective in operation due to faulty materials or workmanship within one year since the original purchase date. Used replaceable filter cartridges and membranes are excluded.

General Conditions
Sim Pure® obligation to the customer under these warranties shall be limited, at its option, to replace or repair items covered by these warranties. Prior to returning or repairing covered items, the customer must obtain a return goods authorization number from Sim Pure® and, at Sim Pure® option, return the item with freight prepaid by the customer.

Damage to any part of this system because of misuse, misapplication, negligence, alteration, accident, installation, or operation contrary to our instructions, incompatibility with accessories not installed by Sim Pure® , or damage caused by freezing, flood, fire, or Acts of God are not covered by this warranty. In all such cases, regular charges will apply. This limited warranty does not include service to diagnose a claimed malfunction in this unit. This warranty is void if the claimer is not the original purchaser of the unit or if the unit is not operated under normal municipal water or well water conditions. We assume no warranty liability in connection with this system other than that specified herein. This warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular purpose. Sim Pure® liability hereunder shall not exceed the cost of the product. Under no circumstances will Sim Pure® be liable for any incidental or consequential damages or for any other loss, damage, or expense of any kind, including loss of use, arising in connection with the installation or use or inability to use the covered items. These warranties are governed by the laws of the state of Washington, USA, and may change at any time without notice.

Our Products & Services

Consumables

Full selection of consumable items to maintain your Sim Pure® DB10C-2 well into the future are available from Sim Pure® online or through your local Distributor.

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Notes:

Who we are

• Sim Pure® is a purification brand based in the United States, focusing on engineering filtration and advanced purification technologies.
• Sim Pure® promotes the philosophy of a minimalist lifestyle, returning to nature with clean water and fresh air.
• Sim Pure® designs products to be both smart, easy to operate, and practical in appearance and functionality.

Contact Us
If you require technical assistance, please contact our friendly professional support engineers, who will be pleased to assist you.
4530 B STREET NW #A,
AUBURN WA 98001, USA
Customer Service: service@simpurelife.com
Toll-Free :1-866-528-4572
Website: www.simpurelife.com

4530 B STREET NW #A,
AUBURN WA 98001, USA

References

• SimPure Air & Water Filter Systems | Keep Your Family Healthy

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