SimPure MS18 Air Purifier User Manual

June 12, 2024
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SimPure MS18 Air Purifier

SimPure-MS18-Air-Purifier-product

Product Information

  • Product Name: MS18 Air Purifier
  • Manufacturer: Membrane Solutions Corp
  • Part Number: HERAP007

Description: The MS18 Air Purifier is a durable piece of equipment designed for indoor use. It features a Primary Filter with Activated Carbon and H11 High-Efficiency Particulate Air Filter (HEPA), which can capture over 99.97% of particles with a diameter greater than or equal to 0.3 microns. The purifier is capable of filtering out impurities and particles in the air, including viruses, mold, dust, allergens, pollen, bacteria, dust mites, cigarette smoke, pet dander, off-odors, and unhealthy vapors.

Product Usage Instructions

Health & Safety

  • This product is not a toy; children must be supervised when using the device. Keep packing materials out of children’s reach.

  • The system is designed for indoor use only. Install the air
    purifier out of direct sunlight on a flat, level dry, and secure surface with average ambient room temperature.

  • Do not touch the power plug with wet hands. Do not use it if the plug and/or the power cord is damaged or the product is not working.

  • Do not use the device in a place with heavy moisture or smoke.

  • Please keep the device away from flammable gas appliances such as heaters or fireplaces.

  • Clean the device and remove any dust from the power plug regularly. Unplug the unit when cleaning, do not use strong corrosive detergents or chemicals as they may damage the surface of the device.

  • Warnings and cautions are provided; failing to observe these instructions could result in damage to the equipment, associated parts, surroundings, or personal injury.

Troubleshooting Guide

Problem Possible Solution
The filter indicator lamp is on The air filter is 100% exhausted and requires

replacement (see
page 9 of the manual)
Only the sleep indicator light is on, yet the purifier is still
operating| The air purifier is in sleep mode. Push the fan speed button to
change the operation mode. Indicator lights will turn on
again.
The air purifier will not turn on or respond to the power
button| If your problem is not listed in the troubleshooting guide,
please contact our customer service for technical assistance. You
can reach us via email at service@membrane-solutions.com or call
our toll-free phone number at +1-866-528-4572.

Who we are

  • Membrane Solutions®is a purification brand based in the United States, specializing in creating a better, healthier you through engineered filtration and advanced purification technologies.
  • Back to nature with clean water and fresh air. Membrane Solutions®
  • promotes the philosophy of a ‘minimalist lifestyle’ that is committed to creating a clean, comfortable and healthy environment.
  • Membrane Solutions®designs product’s to be both smart, easy to operate, and practical in appearance and functionality.
  • Membrane Solutions®products protect you, your family, our planet.
  • Membrane Solutions®MS18 Air Purifier
  • Operator and Maintenance Handbook
  • Owners Handbook Manual Ref: MSRP-103P-00
Revision Date Description
00 06/2020 New document.

Overview

Getting Started

  • Introduction
  • System features
  • Membrane Solutions® contact details
  • Health & Safety
  • Warnings & Cautions
  • Operating Guidelines

Installation Guide

  • System Contents
  • Start-up
  • Turning on the Purifier

Operation Guide

  • Operation Guide
  • Mode Selection
  • Filter Replacement
  • Troubleshooting Guide
  • Warranty

Getting Started  Introduction

  • Thank you for purchasing the Membrane Solutions®MS18 Air Puriier, delivering clean and healthy air for you and your home or of ice.

  • Please contact us for the latest product information, including operator manuals, videos, support materials, and where to purchase items.

  • The MS18 is a durable piece of equipment, with proper care it will last for many years. This owner’s handbook outlines the installation, operation, and maintenance requirements to sustain perfect product performance.
    The MS18 features a Primary Filter with Activated Carbon and H11 High- Eficiency Particulate Air Filter (HEPA), capturing>99.97% of particles with a diameter greater than or equal to 0.3 microns.

  • The MS18 can Filter out impurities and particles in the air; such as viruses, mold, dust, allergens, pollen, bacteria, dust mites, cigarette smoke, pet dander, off-odors and unhealthy vapors.

Health & safety

  • Membrane Solutions®products are designed with safety in mind. However, personnel using this device must be familiar with any potential dangers. All safety information detailed in this handbook should be reviewed before installing and operating this air puriier.
  • This product is not a toy; children must be supervised when using the device. Keep packing materials out of children’s reach.
  • The system has been designed for indoor use only. Install the air purifier out of direct sunlight on a flat, level dry, and secure surface with average ambient room temperature.
  • Do not touch the power plug with wet hands. Do not use if plug and/or power cord is damaged or the product is not working.
  • Do not use the device in a place with heavy moisture or smoke.
  • Please keep the device away from flammable gas appliances such as heaters or fireplaces.
  • Clean the device and remove any dust from the power plug regularly. Unplug the unit when cleaning, do not use strong corrosive detergents of chemicals as they may damage the surface of the device.
  • Do not obstruct the air inlets or outlets on the device. Do not wash or reuse the composite filter – Replace it with a new filter.
  • Warnings! and Cautions! are provided; Failing to observe these instructions could result in damage to the equipment, associated parts, surroundings, or personal injury.

Operating Guidelines

  • The following table lists the operating parameters for this product.
  • Operating this product outside these specifications may cause system performance issues and may even lead to personal injury and void any warrantv. Please contact Membrane Solutions®for further advice and support.

Operating Parameters

Model| Membrane Solutions® MS18
Rated Voltage| 120 V ~ 60 Hz
Rated Power| 81 Watts
Clean air delivery rate (CADR)|

110 CFM (187 m3/h)

Noise level| 59 dB (A)
Dimensions| 9.4 x 7 x 20.2 Inches

(240 x 178 x 512 mm)

Operational weight

|

7.9 Ib (3.6 kg)

Filter Element type| A single composite Filter element
Temperature & Humidity| Operating: 32-104℉ (0-40℃) 20-90% Storage: 14-140℉ (-10-60℃) 20-90%

  • The above performance index data is obtained in a third-party laboratory according to the international ANSI/AHAM AC-1-2006, with specific smoke particles or gaseous pollutants as the target pollutants.

Installation guide

System Contents

  • Your Membrane Solutions®MS18 Air Purifier was carefully assembled, packaged, and shipped complete with all the parts you should require.
  • Unsure about something? Is there a problem?
  • Please contact Membrane Solutions®via our service email or toll-free number.

Commissioning the system

Step 1

  • Before using the air purifier for the first time, open the rear cover and remove the composite filter. Make sure to remove any packaging from the filter element, or the product will not function correctly.

Step 2

  • Plug the air purifier power plug into an electrical outlet
  • The purifier should now be on standby mode

Step 3

  • Push the power button once to turn the air purifier on
  • The purifier should now be in operating mode

Operating Guide

Control Panel

Power Button

  • Press the Power button to put the air purifier into operating mode.
  • Press the power button a second time to stop the air purifier and place it into standby mode.

Fan Speed

Press the Fan button repeatedly to cycle through the different speed settings.

  1. Sleep – Low speed
  2. Medium speed
  3. High Speed

The corresponding fan speed indicator light will display the current fan speed.

Sleep mode

  • Press the sleep button to put the unit into Sleep Mode. In this mode, the fan is at its lowest/quietest setting. Also, only the Sleep and Power buttons are illuminated to help keep the room dark.

Timer

  • Press the timer button after power-on to set the timed auto-off feature. Repeatedly press the timer button to cycle through the preset auto-off times of 2, 4, or 8 hours, the corresponding indicator light will display the selected auto-off time setting

Night light

  • Press the night light button to turn on the night light.
  • Press the night light button a second time to turn off the night light.

Filter Reset

  • When the total run hours of the air purifier reach 1000 hours, the indicator will light up to replace the Filter. After the replacement is completed (see page 9), press and hold the Filter reset button for 3 seconds until the indicator light is off, the Filter timer function is now reset.
  • The actual lifespan of the Filter may vary depending on the amount of dust, smoke, humidity, and the concentration of other airborne particles and vapors in the air.

Filter Replacement

Step 1

  • Press the power button to turn the air purifier off, and unplug the power cord from the electrical outlet.
  • Remove the rear cover of the air purifier and remove the exhausted composite filter element.

Step 2

  • Clean out any remaining dust, dirt, or lint inside the purifier using a vacuum hose or dry cloth.
  • DO NOT use water or liquids to clean the purifier.

Step 3

  • Remove any packing from the new filter element and take notice of the inward and outward sides of the filter element.
  • Refer to the new filter instructions for the direction of airflow.

Step 4

  • Place the new filter into the air purifier making sure it is facing the correct direction.
  • Airflow travels from outside to the center of the unit. Reinstall the rear cover
  • After replacing the filter, plug the power cord back into an electrical outlet, then hold down the filter button for 3 seconds to reset the filter timer, the indicator light will go out showing the reset was successful.

Replacement Filter Part Number

Part No.| Description
HERAPF007| Single composite Filter element
Troubleshooting Guide

 | Problem| Possible Solution
1| The air purifier will not turn on or respond to the power button| Plug the air puri Fier into an electrical outlet and make sure the outlet is

switched on (if applicable).

Plug the air purifier power adaptor into a

different electrical outlet.

2| Airflow is significantly reduced| Make sure the Filter has the packaging removed (see page 9)
Press the fan button to increase the fan speed
The Filter may be blocked, replace the air filter
3| Air Purifier makes unusual noise while the fan is on| Make sure the air purifier is being operated on a hard-lat even surface
The filter may be blocked, replace the air filter
The air purifier may be damaged contacted customer support

4

| Unpleasant or musty smell coming from the purifier| Do not use it in a damp or wet environment, If the air filter becomes damp, replace the Filter  and move the air purifier unit to a dry area
The carbon component of the Filter may be

exhausted, replace the Air Filter.

5| Poor air purification quality| Press the fan button to increase the fan speed
Close doors and windows while using the air purifier
Make sure the Filter has the packaging removed (see page 9)
Replace Filter
Troubleshooting Guide

 | Problem| Possible Solution
**6| ** The Filter indicator lamp is on| **** The air filter is 100% exhausted and requires replacement


7

| Only the sleep indicator light is on, yet the purifier is still operating.| The air purifier is in sleep mode, push the fan speed button to change the

operation mode, and the indicator lights will turn on again.


8

| If your problem is not listed| Please contact Membrane Solutions® Customer Service

Warranty

Membrane Solutions warrants to the customer that its residential air purifiers will be free from defects in material and workmanship under normal use and service for a period of 1 year. We will replace or repair any part of the Membrane Solutions®air purifier that we find to be defective in operation due to faulty materials or workmanship within one year from the date of the original purchase. Used replaceable filter cartridges are excluded.
General Conditions
Membrane Solution’s obligation to the customer under these warranties shall be limited, at its option, to the replacement or repair of items covered by these warranties. Prior to the return or repair of covered items, the customer must obtain a return goods authorization number from Membrane Solutions®and, at the Membrane Solutions option, return the Item which reigneDrebaid the customer Damage to any part of this system because of misuse, misapplication, essence rarefactions accident, installation, or operation contrary to tc
Our instructions for this warranty do not cover incompatibility with accessories not installed by Membrane Solutions® or damage caused by freezing. flood, fire, or Acts of God. In all such cases, regular charges will apply. This limited warranty does not include service to diagnose a claimed malfunction in this unit. This warranty is void if the claimer is not the original purchaser of the unit or if the unit is not operated under normal operating conditions. We assume no warranty liability in connection with this system other than that specified herein.
This warranty is in lieu of all other warranties, expressed or implied, including warranties of fitness for a particular purpose. Membrane Solutions’ liability hereunder shall not exceed the cost of the product. Under no circumstances will Membrane Solutions® be liable for any incidental or consequential damages or for any other loss, damage, or expense of any kind, including loss of use arising in connection with the installation or use or inability to use the covered items. These warranties are governed by the laws of the state of Washington, USA, and may change at any time without notice.

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