tuya EU-ODZ104 Zigbee No Neutral Wall Switch User Manual
- June 6, 2024
- Tuya
Table of Contents
EU-ODZ104 Zigbee No Neutral Wall Switch
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Tuya Smart Download App
Search and download “Smart Lift” in major application markets or scan the QR
code below to download the App.
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Tuya Smart
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Tuya Smart 1. When logged in, click “Create family” to go to the “Add family”
page, as shown in Fig.1 2. “Family name” can be entered manually, as
necessary. Click ” Set location” to go to the map. Move the icon manually to
change the address. Click “OK” to confirm the address, as shown in Fig.2. 3.
Click “Add Room” to add a room, as shown in Fig.3. Click “Done” at the top
right corner to complete room settings. Room settings can be changed anytime
by clicking on “…” as shown in Fig.4.
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Add devices- Click “Add Device” or “+” at the top right corner of the App
homepage to enter the “Add Device” page.
There are two ways to add device: Add Manually and Auto Scan.
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WiFi Network pairing-EZ mode 10
The app supports two configurations: EZ mode and AP mode. Click “AP Mode” at
the top right corner to switch between modes
For EZ mode, please make sure the indicator light on the smart device is
flashing rapidly and then click the button to proceed to the next step
WiFi Network pairing-AP mode
Click on the top right
corner to switch to AP Mode, please make sure the indicator light on the smart
device is flashing
slowly and then click the button to proceed to the next step. Connect to the
hotspot connection starting with smartlife-xxxx, return to the app after
connecting, and wait for the connection
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How to troubleshoot when network paring failed?
· A. Please check whether the equipment is normally powered on and turned on;
· B. Please ensure that the equipment is in the state of EZ or AP mode;
· C. If you are using iOS 14, please confirm that you have turned on the local network permission
and wireless data permission of the App.
· D. If the network is normal, but the device fails to configure the network, please confirm
whether the router is overloaded. You can try to turn off the Wi-Fi function of a device to
free up the channel to reconfigure;
· F. Please confirm whether the entered router password is correct, pay attention to whether
there are spaces and capitalization issues before and after the Wi-Fi account or the password;
· G. Wi-Fi needs to turn on the broadcast, and it cannot be set to hide, and make sure to use the
2.4G Wi-Fi frequency band to add devices.
· H. Make sure that the encryption method in the wireless settings of the router is WPA2-PSK, the
authentication type is AES, or both are set to automatic. The wireless mode cannot be in 11n
only.
· I. If the router turns on wireless MAC address filtering, you can try to remove the device from
the router’s MAC filtering list to ensure that the router does not prohibit the device from
connecting to the Internet, or turn off MAC address filtering;
· J. Make sure that the router has enabled the DHCP service. If it is not enabled, the IP address
will be occupied
· K. Make sure that the phone is fully connected to the hotspot of the device before returning to
the App in AP mode;
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· L. Some mobile phone systems will recognize device’s hotspot network as an
insecure network, users should trust the hotspot in phone settings to connect;
· M. If you get stuck in the step of “register to the cloud” during the
connection process, it may be that the compatibility issue between the device
and the router is not good;
· N. If you still cannot connect and operate the device through the above
methods, it may be a hardware problem of the device.
· O. You can use a mobile phone to open a hotspot as a router, and use another
mobile phone to link this hotspot to configure the network;
· If there is no problem in the above investigation, you can power on the
device again and perform the operation again according to the network
distribution process;
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