tp-link UB500 Bluetooth 5.0 Nano USB Adapter User Guide

: June 6, 2024
: tp-link

Table of Contents

Connect to a Computer
Install Bluetooth Driver
Pair With Bluetooth Devices
Frequently Asked Questions(FAQ)
EU Declaration of Conformity
Safety Information
TP-Link Three Years Limited Product Warranty
Documents / Resources

Quick Installation Guide
Bluetooth 5.0 Nano USB Adapter
Images may differ from your actual product.

Connect to a Computer

a. Disable all existing Bluetooth devices (both built-in and third-party) from the Device Manager on Windows.
b. Insert the adapter into a USB port on your computer directly.

Install Bluetooth Driver

a. Download the latest driver at https://www.tp-link.com/download- center.
Tip: For Windows 10/8.1 system, the driver installation will automatically start when connected to the internet. If not, please download the driver manually.
b. Extract the downloaded file and run the setup.exe to start driver installation.
c. Follow the instructions to complete installation.
d. Once the process is finished, restart your computer.
Notes:

TP-Link Bluetooth 5.0 USB Adapter will be listed in the Device Manager when the driver is installed correctly.
If the driver installation fails, disable the antivirus software and firewall, then try again.
In Windows 7, if a Windows Security message pops up, refer to https://www.tp-link.com/faq-2760.html.

Pair With Bluetooth Devices

a. Right click the (Bluetooth) icon on the taskbar.
Note: If the Bluetooth icon is not displayed, refer to FAQ > Q1.
b. Select Add a Bluetooth Device or Add a Device to scan for available devices.
c. Select your Bluetooth device from the list and follow the onscreen instructions to complete pairing.
Note: Make sure your device’s Bluetooth is enabled and discoverable.

Frequently Asked Questions(FAQ)

Q1. What should I do if the Bluetooth icon doesn’t appear?
A1. Make sure you have turned on the Bluetooth in Windows settings.
A2. If there are other Bluetooth devices on the computer, disable them in Device Manager, then insert the adapter and try again.

Q2. Why the adapter is not working with my Bluetooth device?
A1. Make sure your device has a BLUETOOTH function.
A2. Make sure you have installed the latest Bluetooth driver on the computer. You can check the published driver versions from https://www.tp- link.com/download-center.
A3. For devices with non-standard Bluetooth protocols, such as Logitech Mouse, there may be some compatibility problems.

EU Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2011/65/EU and (EU)2015/863.
The original EU declaration of conformity may be found at https://www.tp- link.com/en/support/ce/.

Safety Information

Keep the device away from water, fire, humidity or hot environments.
Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
Do not use the device where wireless devices are not allowed.
This USB Adapter can be powered only by computers that comply with Limited Power Source(LPS).

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

TP-Link Three Years Limited Product Warranty

For TP-Link Branded Products Only.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE).
TO THE EXTENT ALLOWED BY LOCAL LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS.

TP-Link warrants the TP-Link branded hardware product contained in the original packaging against defects in materials and workmanship when used normally in accordance with TP-Link’s guidelines for a period of THREE YEARS from the date of original retail purchase by the end-user purchaser.

For technical support, the user guide and other information, please visit https://www.tp-link.com/support/.

Documents / Resources

| tp- link UB500 Bluetooth 5.0 Nano USB Adapter [pdf] User Guide
UB500, Bluetooth 5.0 Nano USB Adapter
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