j5create JVU430 USB 4K Ultra HD Webcam Installation Guide

USB™ 4K ULTRA HD Webcam

Quick Installation Guide

Description

Privacy Cover

Product Dimensions: 10.6(W) x 6.36(D) x 6.46(H) cm

LED Indicator

Green: Camera in use
White: Powered on

Start a video call with your JVU430

Ensure your PC, Mac®, or Chromebook™ has Internet service, and that both you and the person you need to call are using a video calling application (e.g. Zoom™, Microsoft Teams™). Select the correct video device and microphone in the settings menu in the video calling application.

1. The JVU430 provides Ultra HD 4K video calling, with a minimum of 8 Mbps upload speed.
2. 4K calling may be affected by available network bandwidth, CPU speed, type of video calling application, etc.
3. Wide Compatibility: Zoom™, Facebook™ Messenger, Skype™, Microsoft Teams™, etc.

For Windows® 10

1. Go to Start > Settings > Privacy > Camera/Microphone
2. Choose your preferred settings to allow apps to access your camera and microphone.
3. Turn on your camera and microphone from within the settings of your video calling application.

Privacy settings for macOS®

1. On your Mac® choose the Apple® menu > System Preferences, click Security & Privacy, then click Privacy.
2. Select Camera/Microphone.
3. Select the checkbox next to an app to allow it to access the camera and microphone. Deselect the checkbox to turn off access for that app. If you turn off access for an app, you will be asked to turn it on again the next time that app tries to use your camera or microphone.

Special Notes

1. To prevent & eliminate microphone/audio feedback, the recommended distance between the microphone and the speaker is 5 to 10 ft. depending on the space and layout of your area.
2. Designed with medium to large groups in mind.

Companion App

Companion App for Windows®

https://download.j5create.com/driver/JVCU_Series_Companion_Windows/download.php

Companion App for macOS®

https://apps.apple.com/us/app/jvcu-series- companion/id1524831268?mt=12

Windows, Skype, and Microsoft Teams are trademarks of Microsoft Corp., its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. macOS, Mac,  and Apple are trademarks of Apple Inc., its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. USB and USB-C are trademarks of USB Implementers Forum, Inc., its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. Zoom is a trademark of Zoom Video Communications, Inc., its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. Chromebook is a trademark of Google LLC, its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. Facebook is a trademark of Facebook, its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. All company, product, and service names used are for identification purposes only. Use of these names, logos, and brands does not imply endorsement. We disclaim any interest in the marks of others.

REGULATORY COMPLIANCE

FCC

This equipment has been tested and found to comply with FCC Part 15, Subpart B, ANSI C63.4-2014, ICES-003 Issue 6, January 2016 (Updated April 2019).

Operation is subject to the following two conditions:

• This device may not cause harmful interference
• This device must accept any interference, including interference that may cause undesired operation of the device.

CE
This equipment is in compliance with the requirements of the following regulations:  55032:2015+AC:2016 Class B, EN 61000-3-2:2014, EN 61000-3-3:2013, EN 55035:2017

RCM
Standard(s): AS/NZS CISPR

Disclaimer

Information in this document is subject to change without notice. The manufacturer does not make any representations or warranties (implied or otherwise) regarding the accuracy and completeness of this document and shall in no event be liable for any loss of profit or any commercial damage, including but not limited to special, incidental, consequential, or other damage. No part of this document may be reproduced or transmitted in any form by any means, electronic or mechanical, including photocopying, recording, or information recording and retrieval systems without the expressed written permission of the manufacturer.

LIMITED WARRANTY

j5create offers a limited 1-year warranty. User’s wear & tear damage is not included. The user shall call or email j5create customer service with the defect information of the product and obtain a return authorization number. Users are responsible for the one-way return freight costs and we will take care of one-way freight back. In order to obtain a return authorization number, users should have the following information handy when calling or emailing the service team:
(i) a copy of the original purchase invoice to verify your warranty
(ii) a product serial number
(iii) a description of the problem
(iv) customer’s name, address, and telephone number

j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply to:
(a) consumable parts, unless damage has occurred due to a defect in materials or workmanship;
(b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports;
(c) damage caused by use with non-j5create products;
(d) damage caused by natural disasters;
(e) damage caused by human misuse (lost, accident, abuse, misuse, or other external causes);
(f) damage caused by operating the product outside the permitted or intended uses described by j5create;
(g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of j5create or a j5create Authorized
Service Provider;
(h) a product or part that has been modified to alter functionality or capability without the written permission of j5create; or (i) if any j5create serial number on the product has been removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and repair for your reference. This warranty is given by j5create in lieu of any other warranties expressed or implied.

LIMITATION OF WARRANTY

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE, OR STATE. TO THE EXTENT NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION, OR COUNTRY, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIE U OF ALL OTHER  WARRANTIES, REMEDIES, AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS, OR IMPLIED.

J5CREATE’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR SOFTWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. J5CREATE’S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY AND J5CREATE DO NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE. J5CREATE DOES NOT WARRANT THAT THE OPERATION OF ANY J5CREATE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE.

J5CREATE’S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, J5CREATE  DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE, AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. SOME STATES, PROVINCES, JURISDICTIONS, OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES) OR OTHERWISE, J5CREATE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE’S OPTION, REPAIR OR REPLACEMENT SERVICES. SOME STATES, PROVINCES, JURISDICTIONS, OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE
THE LIMITATIONS DESCRIBED ABOVE MAY NOT APPLY TO YOU.

NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS, OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN  THE COUNTRY IN WHICH J5CREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN J5CREATE’S RECORDS. IF YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW COUNTRY), THEN J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL CHARGE.

For more information please visit our website at http://www.j5create.com
Copyright© 2021 j5create. All rights reserved.
All trade names are registered trademarks of their respective owners.
Features and specifications are subject to change without notice. The product may not be exactly as shown in the diagrams.

STOP!
If you have any problems with this product, please contact our technical support team for assistance.

TECHNICAL SUPPORT
Customer Service: 888-988-0488
Technical Support: 888-689-4088
Email: service@j5create.com
Service Hours: Mon. – Fri. 10:00 – 18:00 E.S.T

TECHNISCHER SUPPORT
Kostenloser Anruf bei:
+1-888-988-0488
Sprechstunden:
Mon.-Frei. 10.00 – 18.00 U.S.A-E.S.T
E-mail: service@j5create.com

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>