HIKVISION DS-KIT342 Series Face Recognition Terminal User Guide

June 6, 2024
Hikvision

DS-KIT342 Series Face Recognition Terminal
UD25844B
User Guide

Appearance

Fingerprint Module

Without Fingerprint Module

The figures are for reference only.

Installation

Installation Environment:
Indoor use only.
Avoid backlight, direct sunlight, and indirect sunlight.
For Better recognition, there should be light source in or near the installation environment.
The minimum bearing weight of the wall or other places should be 3 times heavier than the device weight.

Wall Mounting

  1. Make sure the gang box is installed on the wall.
  2. Secure the mounting plate on the gang box with two supplied screws (SC-KA4X22).
  3. Route the cable through the cable hole, wire the cables and insert the cables in the gang box. Apply Silicone sealant among the cable wiring area to keep the raindrop from entering.
  4. Align the device with the mounting plate, and secure the device on the mounting plate with 1 supplied screw (SC-KM3X6-T10-SUSS).

Wiring

  • If connects to an access controller, you should set the Wiegand direction as Output to transmit authentication information to the access controller.
  • For details about Wiegand direction settings, see Set Wiegand Parameters.
  • Do not wire the device to the electric supply directly.

Quick Operation

Activation via Device
After powering on, you will enter the activation page.
Steps:
1. Create a password and confirm the password.
2. Tap Activate to activate the device.
Characters containing admin and Nimda are not supported to be set as an activation password.


(using a minimum of 8 characters, including at least three kinds of following
categories: upper case letters, lower case letters, numbers, and special
characters) in order to increase the security of your product. And we
recommend you change your password regularly, especially in the high-security
system, changing the password monthly or weekly can better protect your
product.

 **Set Language**  
Select a language from the drop-down list.  
 **Set Application Mode**  
After activation, you should select an application mode.  
Select Indoor or Others from the drop-down list and tap OK.  
If you install the device indoors near the window or the face recognition
function is not working well, select Others.  
 **Set Network Parameters**  
Wired Network:  
-If enable DHCP, the system will assign the IP address and other parameters automatically.  
-If disable DHCP, you should manually set the IP address and other parameters.  
 **Wi-Fi:**  
-Select a Wi-Fi and enter the Wi-Fi’s password.  
-Or tap Add Wi-Fi and enter the Wi-Fi’s name and password.  
If you select Wired Network, make sure the device has connected to a network.

 **Access to Hik-Connect**  
You can add the device to the Hik-Connect mobile client.  
Enable Hik-Connect, and set the Server IP and Verification Code.  
 **Link to Mobile Client**  
Download and install the mobile client Use the scan QR code function of the
mobile client and scan the QR code on the device to link the device to the
mobile client.

 **Privacy Settings**  
Set the privacy parameters, including the picture uploading and storage.  
 **Set Administrator**  
 **Steps:**

  1. (Optional) Edit the employee ID.
  2. Enter the administrator’s name and tap OK.
  3. Select a credential to add. You can select a face, card, and fingerprint.  
–Add Face: Tap to capture. And tap to save.  
–Add Fingerprint: Tap the fingerprint icon, and add fingerprint according to
the prompt.  
–Add Card: Swipe the card in the swiping area according to the prompt or enter
the card number.

  4. Tap OK.  
Only the device with the fingerprint module supports the fingerprint
functions.

#### Add face Picture

  1. Use finger to hold the screen surface for 3 s and slide to right/left and enter the activation password to enter the Home page.
  2. Enter the User Management page, tap + to enter the Add User page.
  3. Set the user parameters according to actual needs  
  Only the device with the fingerprint module supports the fingerprint-related
functions.

  4. Tap Face and add the face information according to the instructions.  
You can view the captured picture on the screen. Make sure the face picture is
in good quality and size.  
For details about the tips and positions when collecting or comparing the face
picture, see the contents on the right.

  5. If the picture is in good condition, tap .  
Or tap to take another face picture.

  6. Tap the save icon to save the settings.  
Go back to the initial page to start authentication.  
For other authentication methods, see the device user manual.  
Use other authentication methods if the device is affected by the light or
other items.

 ~~~~ Biometric recognition products are not 100% applicable to anti-spoofing
environments. If you require a higher security level, use multiple
authentication modes.

 **Tips When Collecting/Comparing Face Picture Positions When
Collecting/Comparing Face Picture**

 **Expression**

  * Keep your expression naturally when collecting or comparing face pictures just like the expression in the picture on the right
  * Do not wear hat, sunglasses, or other accessories that can affect the facial recognition function.
  * Do not make your hair cover your eyes, ears, etc. and heavy makeup is not allowed.

 **Posture**  
In order to get good quality and accurate face picture position your face
looking at the camera when collecting or comparing face picture.

 **Size**  
Make sure your face is in the middle of the collecting window.

 **Regulatory Information**  
FCC Information  
Please take attention that changes or modifications not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.  
FCC compliance: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the  
following measures:  
—Reorient or relocate the receiving antenna.  
—Increase the separation between the equipment and receiver.  
—Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.  
—Consult the dealer or an experienced radio/TV technician for help.  
This equipment should be installed and operated with a minimum distance 20cm
between the radiator and your body.  
 **FCC Conditions**  
This device complies with part 15 of the FCC Rules. A  
Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

This product and – if applicable – the supplied accessories too are marked
with “CE” and comply therefore with the applicable harmonized European
standards listed under the RE Directive 2014/53/EU, the EMC Directive
2014/30/EU, the RoHS Directive 2011/65/EU.  
2006/66/EC (battery directive): This product contains a battery that cannot be
disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with
this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb),
or mercury (Hg). For proper recycling, return the battery to your supplier or
to a designated collection point. For more information see:
[www.recyclethis.info](http://www.recyclethis.info)  
2012/19/EU (WEEE directive): Products marked with this symbol cannot be
disposed of as unsorted municipal waste in the European Union. For proper
recycling, return this product to your local supplier upon the purchase of
equivalent new equipment, or dispose of it at designated collection points.
For more information see: [www.recyclethis.info](http://www.recyclethis.info)

#### Safety Instruction

 **Warning**

  * In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region.
  * Do not connect several devices to one power adapter as adapter overload may cause overheat or fire hazard.
  * If smoke, odors or noise rise from the device, turn off the power at once and unplug the power cable, and then please contact the service center.
  * The socket outlet shall be installed near the equipment and shall be easily accessible.

  1. Do not ingest the battery. Chemical burn hazard!
  2. This product contains a coin/button cell battery. If the coin/button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
  3. Keep new and used batteries away from children.
  4. If the battery compartment does not close securely, stop using the product and keep it away from children.
  5. If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
  6. CAUTION: Risk of explosion if the battery is replaced by an incorrect type.
  7. Improper replacement of the battery with an incorrect type may defeat a safeguard (for example, in the case of some lithium battery types).
  8. Do not dispose of the battery into fire or a hot oven, or mechanically crush or cut the battery, which may result in an explosion.
  9. Do not leave the battery in an extremely high temperature surrounding environment, which may result in an explosion or the leakage of flammable liquid or gas.
  10. Do not subject the battery to extremely low air pressure, which may result in an explosion or the leakage of flammable liquid or gas.
  11. Dispose of used batteries according to the instructions

 **Caution**

  * Do not drop the device or subject it to physical shock, and do not expose it to high electromagnetism radiation. Avoid the equipment installation on vibrations surfaces or places subject to shock (ignorance can cause equipment damage).
  * Do not place the device in extremely hot (refer to the specification of the device for the detailed operating temperature), cold, dusty or damp locations, and do not expose it to high electromagnetic radiation.
  * Exposing the equipment to direct sunlight, low ventilation, or heat sources such as heater or radiator is forbidden (ignorance can cause fire danger). The device cover for indoor use shall be kept from rain and moisture.
  * Exposing the equipment to direct sunlight, low ventilation or heat source such as heater or radiator is forbidden (ignorance can cause fire danger).
  * Please use a soft and dry cloth when cleaning inside and outside surfaces of the device cover, do not use alkaline detergents.
  * Biometric recognition products are not 100% applicable to anti-spoofing environments. If you require a higher security level, use multiple authentication modes.
  * The serial port of the equipment is used for debugging only.
  * Wall Mounting: Install the equipment according to the instructions in this manual. To prevent injury, this equipment must be securely attached to the floor/wall in accordance with the installation instructions.
  * Improper use or replacement of the battery may result in a hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer.
  * This bracket is intended for use only with equipped devices. Use with other equipment may result in instability causing injury.
  * This equipment is for use only with equipped bracket. Use with other (carts, stands, or carriers) may result in instability causing injury.

© 2021 Hangzhou Hikvision Digital Technology Co., Ltd. All rights reserved.  
This Manual is the property of Hangzhou Hikvision Digital Technology Co., Ltd.
or its affiliates (hereinafter referred to as “Hikvision”), and it cannot be
reproduced, changed, translated, or distributed, partially or wholly, by any
means, without the prior written permission of Hikvision. Unless otherwise
expressly stated herein, Hikvision does not make any warranties, guarantees or
representations, express or implied, regarding to the Manual, any information
contained herein.  
About this Manual,  
The Manual includes instructions for using and managing the Product. Pictures,
charts, images and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to
change, without notice, due to firmware updates or other reasons. Please find
the latest version of this Manual at the Hikvision website
(<https://www.hikvision.com/>). Please use this Manual with the guidance and
assistance of professionals trained in supporting the Product. Trademarks
Acknowledgement  
and other Hikvision trademarks and logos are the properties of Hikvision in
various jurisdictions. Other trademarks and logos mentioned are the properties
of their respective owners. LEGAL DISCLAIMER TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THIS MANUAL AND THE PRODUCT DESCRIBED, WITH ITS HARDWARE,
SOFTWARE, AND FIRMWARE, ARE PROVIDED “AS IS” AND “WITH ALL FAULTS AND ERRORS”.
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT
LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, OR FITNESS FOR A PARTICULAR
PURPOSE. THE USE OF THE PRODUCT BY YOU IS AT YOUR OWN RISK. IN NO EVENT WILL
HIKVISION BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA, CORRUPTION OF SYSTEMS, OR
LOSS OF DOCUMENTATION, WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, IN CONNECTION WITH THE USE OF
THE PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES OR LOSS.

YOU ACKNOWLEDGE THAT THE NATURE OF THE INTERNET PROVIDES FOR INHERENT SECURITY
RISKS, AND HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL
OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER-ATTACK,
HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER,
HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. YOU AGREE TO USE
THIS PRODUCT IN COMPLIANCE WITH ALL APPLICABLE LAWS, AND YOU ARE SOLELY
RESPONSIBLE FOR ENSURING THAT YOUR USE CONFORMS TO THE APPLICABLE LAW.
ESPECIALLY, YOU ARE RESPONSIBLE, FOR USING THIS PRODUCT IN A MANNER THAT DOES
NOT INFRINGE ON THE RIGHTS OF THIRD PARTIES, INCLUDING WITHOUT LIMITATION,
RIGHTS OF PUBLICITY, INTELLECTUAL PROPERTY RIGHTS, OR DATA PROTECTION AND
OTHER PRIVACY RIGHTS. YOU SHALL NOT USE THIS PRODUCT FOR ANY PROHIBITED END-
USES, INCLUDING THE DEVELOPMENT OR PRODUCTION OF WEAPONS OF MASS DESTRUCTION,
THE DEVELOPMENT OR PRODUCTION OF CHEMICAL OR BIOLOGICAL WEAPONS, ANY
ACTIVITIES IN THE CONTEXT RELATED TO ANY NUCLEAR EXPLOSIVE OR UNSAFE NUCLEAR
FUEL-CYCLE, OR IN SUPPORT OF HUMAN RIGHTS ABUSES.  
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE
LATTER PREVAILS.  
Data Protection

During the use of the device, personal data will be collected, stored and
processed. To protect data, the development of Hikvision devices incorporates
privacy by design principles. For example, for a device with facial
recognition features, biometrics data is stored in your device with an
encryption method; for a fingerprint device, only a fingerprint template will
be saved, which is impossible to reconstruct a fingerprint image. As data
controller, you are advised to collect, store, process and transfer data in
accordance with the applicable data protection laws and regulations, including
without limitation, conducting security controls to safeguard personal data,
such as, implementing reasonable administrative and physical security
controls, conduct periodic reviews and assessments of the effectiveness of
your security controls.  
Scan the QR code to get the user manual for detailed information.  
Use only power supplies listed in the user instructions:

<http://enpinfodata.hikvision.com/analysisQR/showQR/c6ed5af4>

 **Model**|  **Manufacturer**|  **Standard**  
---|---|---  
ADS-26FSG-12 12024EPG| Shenzhen Honor Electronic Co., Ltd| PG  
MSA-C2000IC12.0-24P-DE| MOSO Technology Co., Ltd| PDE  
ADS-24S-12 1224GPG| _ Shenzhen Honor Electronic Co., Ltd.| PB

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