tp-link Bluetooth 5.0 Nano USB Adapter User Guide

User Guide
Bluetooth 5.0 Nano USB Adapter

About This Guide

This guide is a complement to the Quick Installation Guide. The Quick Installation The guide instructs you on quick installation, and this guide provides the product overview and detailed instructions for each steps.
When using this guide, please notice that the features available of the adapter may vary by model and software version. The adapter’s availability may also vary by region or ISP.  All images, steps, and descriptions in this guide are only examples and may not reflect your actual experience.

Conventions
In this guide, the following conventions are used:

website or a specific section.
Teal| Contents to be emphasized and texts on the web page are in teal, including the menus, items, buttons, etc.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.
Tips:| Indicates important information that helps you make better use of your device.

For support and warranty, please visit: http://www.tp-link.com/support
To ensure compatibility, you may need to update the adapter’s drivers after an OS update. You can check the full list of the supported OS in the download center at
tp-link.com/download-center.

More Info

• The latest software and utility can be found a t https://www.tp-link.com/download-center.

• The Quick Installation Guide (QIG) can be found where you find this guide or inside the package of the product.

• Specifications can be found on the product page at https://www.tp-link.com.

• Our Technical Support contact information can be found at the Contact
  Technical Support page at https://www.tp-link.com/support.

• A TP-Link Community is provided for you to discuss our products at https://community.tp-link.com.

Chapter 1

Get to Know About Your Adapter

This chapter introduces what the adapter can do.

UB500 supports advanced Bluetooth 5.0 and enables wireless connectivity with a wide range of devices such as computers, printers, phones, headsets, speakers, keyboards,  controllers, etc. UB500 is highly portable and much smaller than a flash drive. Plugin Win 10/8.1/7 system to enjoy wireless communication with Bluetooth-enabled devices.

• Supports Windows 10/8.1/7
• Backward compatible with Bluetooth 4.0 devices
• Bluetooth Low Energy technology for energy-saving wireless connectivity
• Ultra-small for convenient portability with reliable high performance

Chapter 2

Connect to a Computer

1. Before you start using your adapter, disable all existing Bluetooth devices (both built-in and third-party) from the Device Manager on Windows.
   Note:
   To go to Device Manager: Right-click This PC or My Computer, select Manage, go to Device Manager and disable all existing Bluetooth devices.

2. Insert the adapter into a USB port on your computer directly.

• The image is for demonstration only.

Chapter 3

Install Bluetooth Driver

This chapter introduces how to install your adapter’s driver, pair it with your Bluetooth devices and uninstall your driver. The adapter is equipped with a Driver Setup Wizard,  which can guide you through the installation process. This chapter includes the following sections:

• Install Bluetooth Adapter’s Driver
• Pair With Your Bluetooth Devices
• Uninstall Bluetooth Adapter’s Driver

3. 1. Install Bluetooth Adapter’s Driver

1. Download the driver a t https://www.tp-link.com/download-center.
   Tip:
   For Windows 10/8.1 system, the driver installation will automatically start when connected to the internet. If not, please download the driver manually.

2. Extract the downloaded file and run the Setup.exe to start the driver installation.

3. Follow the instructions to complete the installation.

4. Once the process is finished, restart your computer.
   Notes:

• TP-Link Bluetooth 5.0 USB Adapter will be listed in the Device Manager when the driver is installed correctly.
• If the driver installation fails, disable the antivirus software and firewall, then try again.
• In Windows 7, if a Windows Security message pops up, refer to https://www.tp-link.com/faq-2760.html.

3. 2. Pair With Your Bluetooth Devices

For Windows 7:

1. Right-click the Bluetooth icon in the menu bar and select Add Bluetooth Devices, for example, Audio/Video devices.
   Note: Make sure your Bluetooth device is set to be discoverable.

2. Select the found-out device from the list and click Next.

3. Click Finish when completing the pairing.
   Note:
   During the pairing, you may be prompted to enter the pairing code. You need to enter the identical code to both devices.

For Windows 8.1/10:

1. Double-click the Bluetooth icon on the menu bar.
   Note:
   1. Make sure your Bluetooth device is set to be discoverable.
   2. If the Bluetooth icon doesn’t appear, refer to Troubleshooting->T1.

2. For Windows 8.1, skip this step. For Windows 10, click Add Bluetooth or another device to scan for Bluetooth devices.

3. Select your Bluetooth device from the list and follow the on-screen instructions to complete pairing.
   Note:
   During the pairing, you may be prompted to enter the pairing code. You need to enter the identical code for both devices. If you pair the earphones that do not enable you to enter a code, please try to use the combination of 0000 or 1234, or have a look at the manual of your paired device.

3. 3. Uninstall Bluetooth Adapter’s Driver
Go to Start > All Programs > TP-Link and find the model you want to uninstall.
Follow the on-screen instructions to complete the uninstallation.

Appendix: Troubleshooting

T1. What should I do if the Bluetooth icon doesn’t appear?

• Make sure you have turned on the Bluetooth in Windows settings.

• If there are other Bluetooth devices on the computer, disable them in Device
  Manager, then insert the adapter and try again.
  T2. Why the adapter is not working with my Bluetooth device?

• Make sure your device has a BLUETOOTH function.

• Make sure you have installed the latest Bluetooth driver on the computer. You can check the published driver versions from https://www.tp-link.com/download-center.

• For devices with non-standard Bluetooth protocols, such as Logitech Mouse, there may be some compatibility problems.
  If you still have questions and need further help, please refer to https://www.tp-link.com/faq-2316.html

FCC compliance information statement

Product Name: Bluetooth 5.0 Nano USB Adapter
Model Number: UB500
Responsible party:
TP-Link USA Corporation, d/b/a TP-Link North America, Inc.
Address: 145 South State College Blvd. Suite 400, Brea, CA 92821
Website: https://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6803
E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the  user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.
  This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
  1 ) This device may not cause harmful interference.
  2 ) This device must accept any interference received, including interference that may cause undesired operation.
  Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement:
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
“To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to  provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”
We, TP-Link USA Corporation, have determined that the equipment shown above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2021.06.07

**CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
OPERATING FREQUENCY (the maximum transmitted power)
2402MHz~2480MHz: 13dBm
EU Declaration of Conformity**
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2011/65/
EU and (EU)2015/863.
The original EU Declaration of Conformity may be found at https://www.tp- link.com/support/ce.

UK Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tp- link.com/support/ukca
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device is used at 0.5 cm from your body.

Canadian Compliance Statement
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt
RSS(s). Operation is subject to the following two conditions:
1 ) This device may not cause interference.
2 ) This device must accept any interference, including interference that may cause undesired operation of the device.

Radiation Exposure Statement:
This EUT is in compliance with SAR for general population/uncontrolled exposure limits in RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEC/IEEE 62209-1528. This equipment should be installed and operated with a minimum distance of 0.5 cm between the radiator and your body. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.

Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
Korea Warning Statements

NCC Notice

BSMI Notice

Safety Information

• Keep the device away from water, fire, humidity, or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use the device where wireless devices are not allowed.
• This USB Adapter can be powered only by computers that comply with Limited Power Source(LPS).
  Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.
  Environment
  Operating Temperature: 0 ℃ ~40 ℃ (32 ℉ ~104 ℉ )
  Operating Humidity: 10%~90% non-condensing
  Storage Humidity: 5%~90% non-condensing

Explanation of the symbols on the product label

This product bears the selective sorting symbol for waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to  European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment. The user has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment.

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