TUYA Smart WiFi Plug User Guide
- June 6, 2024
- Tuya
Table of Contents
START GUIDE
SMART WI-FI PLUG
What’s in the Box
Smart Wi-Fi Plug|
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User Manual|
Know your Wi-Fi network and password|
Make sure your mobile device is running iOS® 9 or higher or AndroidTM 5.0 or
higher|
Make sure you’re connecting to a 2.4GHz Wi-Fi network ( can’t connect to 5GHz
networks)|
STEP 1
Download the TUYA App from App Store or Google Play.
|
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https://apps.apple.com/us/app/geeni/id1177386276|
https://play.google.com/store/apps/details?id=com.merkuryinnovations.geeni
Register an account on your TUYA App.
01. Enter your mobile phone number or email address
02. Enter the verification code and create a password. 03. Log in to the App.
STEP 2
Plug-In
Plug the Merkury device into the wall. Make sure the indicator light on the
device is flashing rapidly blue, indicating the device is ready to connect.
*See reset instructions on p.4
STEP 3 – 3 ways to connect
Add device: Easy Mode
01. In the TUYA app, on the top corner of the Devices screen, click Choose
“Smart Power”. 02. Make sure the indicator light on the device is flashing
rapidly blue, indicating the device is ready to connect using Easy Mode. If
not, press and hold the button for 3 seconds until the indicator light is
flashing rapidly, then press “Next Step”. 2
03. Enter your Wi-Fi network and password.
Connect (Easy & AP Mode) 04. The TUYA app will try to connect your device.
*NOTE: TUYA can’t connect to 5GHz networks. If the connection fails, try to
connect using AP Mode.**
Add device: AP Mode
01. Make sure the device is in AP Mode, blinking slowly *see reset
instructions on p. 4 02. In the TUYA app, on the top corner of the Devices
screen, click Choose “Smart Power” Choose “AP Mode” in the top corner.
03. Click Next and enter your Wi-Fi details.
04. Follow the instructions to choose the device from your Wi-Fi list.
**05. The device will connect.
NOTE: TUYA can’t connect to 5GHz networks.
** ***How do I reset the device and what does the blinking light mean?
- Reset the plug by pressing and holding the button for 3 seconds until the indicator light is flashing rapidly.
- Reset one time (press and hold) to reach Easy mode (Fast blinking blue, 2x per second)
- Reset again (press and hold) to reach AP Mode (Slow blinking blue, every 3 seconds)
Questions. Troubleshooting. Notices
Frequently Asked Questions
Can I share with family and friends?
Yes, you can share your plugs with family and friends who will have access to
control your bulbs, plugs, cameras, and other Merkury devices. In the TUYA
app, press the Profile button and click on the “Device Sharing” button, and
you will be able to give or revoke sharing permissions. In order to share, the
other user should already have downloaded the TUYA app and registered a new
account.
Can I group multiple Merkury devices together?
Yes, you can group multiple devices of the same type together, by room,
location, or however else you want. The same devices can be in multiple
groups. (For example, create a group for “Bedroom” and another group for
“Entire House”, and your Bedroom lights can be included in both groups). From
your main device list, click on one of the devices you want to group. Press
the “···” button on the top right for advanced settings, and click Create
Group. You’ll then be able to choose which devices you’d like to group
together and will be able to rename them.
How Many Devices Can I Control?
TUYA app can control an unlimited amount of devices in an unlimited amount of
locations. Your router may have a limit of how many devices can be connected
to one router.
My Merkury device has a funny name. How do I rename it? From your main device
list, click on one of the devices you want to rename, press the “···” button
on the top right for advanced settings, and click Modify Device Name (or
Modify Group Name, if applicable). You’ll then be able to choose a more
familiar name.
The device appears offline or unreachable, what should I do? Make sure your
Wi-Fi router is online and in range. Make sure you have the latest TUYA
functionality by clicking “Check for firmware update” in your device settings.
What’s the Wireless Range?
The range of your home Wi-Fi is heavily dependent on your home router and the
conditions of the room. Check with your router specifications for exact range
data.
If my Wi-Fi/Internet goes down, will TUYA still work?
Merkury products need to be connected to Wi-Fi in order to use them remotely.
Troubleshooting
Cannot connect to your Wi-Fi network.
Make sure you entered the correct Wi-Fi password during the Wi-Fi setup. Check
whether there are any Internet connection problems. If the Wi-Fi signal is too
weak, reset your Wi-Fi router and try again.
Reset the device
- To Reset plugs, press and hold the power button for 3 seconds.
- Reset one time (press and hold) to reach Easy mode (Fast blinking blue)
- Reset two times (press and hold) to reach AP Mode (Slow blinking blue)
System Requirements
- Mobile device running iOS® 9 or higher or AndroidTM 5.0 or higher Existing Wi-Fi Network
Technical Specifications
- Input voltage: 120V
- Input frequency: 60Hz
- Max. load current: 15A
- Max.Power: 1800W
- Wi-Fi: IEEE 802.11n, 2.4 GHz (not compatible with 5GHz Wi-Fi networks)
VOICE CONTROL GUIDE
Thank you for purchasing your MERCURY smart home product. Make sure your
devices are already set up using the TUYA app, then follow these steps.
Name and Control Each Device by Voice
To control your MERCURY smart bulbs, plugs, or surge protectors, just say “OK
Google,” or “Hey Google,” and ask. Make sure your devices are already set up
using the TUYA app.
Things you can say*:
* “Hey Google, turn on all the lights in my bedroom.”
“Hey Google, turn off fan.”
“Hey Google, set the bedroom light to orange.”
“Hey Google, turn off the coffee machine.”
“Hey Google, set the living room to 50%.”
“Hey Google, dim porch light.”
Some commands require compatible devices.
Open the Google Home app and go to Home Control in the menu.
02 Tap the “+” button.**
Choose TUYA from the list of Home Control partners.
Authorize your account with Google Assistant using the username and password
from your TUYA app.
Now your Google Home app and MERCURY devices are linked!
You’re now able to say “Hey Google” and control your MERCURY devices.
At any time, go into the “Home Control” section of the Google Home app to set
nicknames and rooms for your devices.
You can rename your devices in the TUYA app, and Google Assistant will
refer to them by the same name.
So if you rename a smart plug to “Living Room” or a nickname like “Blossom,”
then Google Assistant will use that same name later on.
You can always give it a nickname using the Google Home app as well. You
can also assign plugs to a specific room, like “Bedroom” or “Kitchen.”
Google Assistant will be able to control devices by room.
To control your MERCURY smart bulbs, plugs, or surge protectors, just ask
Alexa. Make sure your devices are already set up using the YUTA app.
*Things you can say:**
“Alexa, discover my devices.”
“Alexa, turn on the bedroom light.”
“Alexa set the bedroom light to orange.”
“Alexa, turn off the coffee machine.”
“Alexa set the living room to 50%.”
“Alexa, dim porch light.”
*Some commands require compatible devices.
Open the Alexa app and go to Skills in the menu.
**Search for TUYA then taps Enable.
Authorize your account with Smart Home Skills using the username and password
from your TUYAapp.
**Choose “Discover Devices.” After a few seconds, your MERCURY devices will be
displayed under Smart Home in the Alexa app.
You can rename your devices in the TUYAapp, and Alexa will refer to them by
the same name.
So if you rename a smart plug to “Living Room” or a nickname like “Blossom,”
then Alexa will use that same name later on.
Alternatively, you can create an Alexa group, like “Bedroom” or
“Downstairs,” and add the device to the group.
Alexa will recognize the group name in the Alexa app, or the device name in
the YUTA app.
More information is available at: http://tinyurl.com/alexa-smart-home-
groups
Important Information:
Important Information: Before installing, read and follow all precautions,
including the following:
CAUTION: Suitable for indoor use only.
DO NOT IMMERSE IN WATER. DO NOT EXCEED RATED CAPACITY. Support:
If you encounter any issues, please contact us at support.myYUTA.com for help.
To explore our full selection of products, visit us at:
www.myTUYA.com
Get started using your new devices by downloading one convenient app that
manages everything straight from your phone or tablet. Easily connect to your
home Wi-Fi, and control multiple devices from the touch of your fingertips.
© 2021 Merkury Innovations · 45 Broadway 3rd FL, New York NY 10006. The
illustrated product and specifications may differ slightly from those
supplied. TUYA is a trademark of Merkury Innovations LLC. iPhone, Apple, and
the Apple logo are trademarks of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple Inc. Google, Google Play, and
related marks and logos are trademarks of Google LLC. iOS is a registered
trademark of Cisco in the U.S. and other countries and is used under license.
Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its
affiliates. All other trademarks and trade names are those of their respective
owners. Made in China
Can’t connect? Need help?
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FCC Statement
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20cm between the radiator& your body.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and
can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
–Reorient or relocate the receiving antenna.
–Increase the separation between the equipment and receiver.
–Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
–Consult the dealer or an experienced radio/TV technician for help.