APC SURT192RMXLBP2 Smart-UPS External Battery Pack Installation Guide

Installation Guide
Smart-UPS™
External Battery Pack
SURT192RMXLBP2
SURT192RMXLBP2J
Stack/Rack-Mount 6U

Important Safety Instructions

SAVE THESE INSTRUCTIONS – This manual contains important instructions that should be followed during the installation and maintenance of the Smart- UPS and batteries.
Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service, or maintain it. The following special messages may appear throughout this bulletin or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
The addition of this symbol either to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

DANGER
DANGER indicates a hazardous situation that, if not avoided, will result in death or serious injury.
WARNING
WARNING indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION
CAUTION indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
NOTICE
NOTICE is used to address practices not related to physical injury.

Product Handling Guidelines

External Battery Pack SURT192RMXLBP2/SURT192RMXLBP2J

Safety and General Information

• Adhere to all national and local electrical codes.

• Changes and modifications to this unit not expressly approved by APC by Schneider Electric could void the warranty.

• This unit is intended only for indoor use in a controlled environment.

• Do not operate this unit in direct sunlight, in contact with fluids, or where there is excessive dust or humidity.

• Be sure the air vents on the unit are not blocked. Allow adequate space for proper ventilation.

• The UPS and External Battery Pack(s) must be properly grounded to each other and to the main grounding system.

• Before installing or replacing the batteries, remove jewelry such as wristwatches and rings.
  High, short circuit current through conductive materials could cause severe burns.

• The battery typically lasts for two to five years. Environmental factors impact battery life. Elevated ambient temperatures, poor quality mains power causing frequent short duration discharges will shorten battery life.

• The UPS will recognize as many as 10 XLBPs connected to the UPS.
  Note: For each XLBP added, increased recharge time will be required.

• The equipment is heavy. Always practice safe lifting techniques adequate for the weight of the equipment.

• The batteries are heavy. Remove the batteries before installing the UPS and external battery packs (XLBPs) in a rack.

• Always install XLBPs at the bottom in rack-mount configurations. The UPS must be installed above the XLBPs.

• Do not dispose of batteries by burning them. The batteries may explode.

• Do not open or mutilate batteries. Released electrolyte is harmful to the skin and eyes, and maybe toxic.

• Always recycle used batteries.

• Recycle the packing materials or save them for reuse.

• Additional safety information can be found in the Safety Guide supplied with this unit.

About this Battery Pack

The APC™ by Schneider Electric Smart-UPS™ SURT 192RMXLBP2 external battery pack connects to select APC by Schneider Electric Uninterruptible Power Supply (UPS) models. Together these units provide extended protection for electronic quipment from utility power blackouts, brownouts, sags, and surges. The UPS and the external battery pack together provide continuous power from the batteries until utility power returns to safe levels or the batteries are fully discharged. The UPS and XLBP are packaged separately.

Unpack package contents

Read the Safety Guide before installing the unit.
Inspect the battery pack upon receipt. Notify the carrier and dealer if there is damage.
The packaging is recyclable; save it for reuse or dispose of it properly.
Check the battery pack package contents:

• External battery pack
• Front bezel
• Battery compartment doors
• Ground wire
• Four tie brackets
• Sixteen ornamental screws| • Rail Kit
• Four ornamental screws
• Two cage nuts
• Two rail cleats
• Four pan head screws
• Two rack-mount brackets
• Eight flat head screws| • Literature kit containing:
– Product documentation
– Documentation CD
– Safety information
– Warranty information
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NOTE: The model and serial numbers are located on a small, rear panel label. For some models, an additional label is located on the chassis under the front bezel.

Hardware

• 4 for securing unit to rack
• 16 for securing tie brackets in a stack configuration
2| | Cage nuts used in rack-mount installation
2| | Rack-mount brackets
2| | Rail cleats
2| | Tie brackets for securing units in a stack configuration

Accessories

Install accessories prior to connecting power to the UPS.
Refer to the APC by Schneider Electric website, www.apc.com for available accessories.

Specifications

Environmental Specifications

Temperature| Operating| 0 to 40 °C
(32 to 104 °F)| This unit is intended for indoor
use only. Select a location sturdy enough to handle the weight.
Do not operate units where there
is excessive dust or temperature or humidity are outside specified limits.
Environmental factors impact battery life. High temperatures, poor utility power, and frequent, short duration
discharges will shorten battery life.
---|---|---|---
Storage| -15 to 30 °C
(5 to 86 °F)
30 to 70 °C
(86 to 158 °F)
Maximum
Elevation| Operating| 3,000 m
(10,000 ft)
Storage| 15,000 m (50,000 ft)
Humidity| 0 to 95% relative
humidity, non-condensing

NOTE: Charge UPS battery every three months during storage.
Physical Specifications

Weight
Refer to the “Product Handling Guidelines” on page 1 for lifting guidelines.

Battery Pack| with eight battery modules| 181 kg (400 Ibs)
without battery modules| 44 kg (96 Ibs)
each battery module| 17 kg (38 lbs)
Maximum number of external battery packs (XLBPs)| 10
Combined weights of UPS, battery pack, and all XLBPs installed in a rack must not exceed rack weight limits.

Dimensions

Battery Pack| Width| 482 mm (19 in) with rack-mount brackets 432 mm (17 in) without rack-mount brackets
Height| 263 mm (10 in)
Depth| 739 mm (29 in) with PDU 720 mm (28 in) without PDU

Battery
CAUTION
RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE

• Replace the battery at least every 5 years or at the end of its service life, whichever is earlier.
• Replace the battery immediately when the UPS indicates battery replacement is necessary.
• Replace batteries with the same number and type of batteries as originally installed in the equipment.
• Replace the battery immediately when the UPS indicates a battery overtemperature condition, or when there is evidence of electrolyte leakage. Power off the UPS, unplug it from the AC input and disconnect the batteries.
• Do not operate the UPS until the batteries have been replaced.
• *Replace all battery modules (including the modules in External Battery Packs) which are older than one year, when installing additional battery packs or replacing the battery module(s).

Failure to follow these instructions could result in equipment damage and minor or moderate injury.

• Contact APC by Schneider Electric Customer Support to determine the age of the installed battery modules.

Battery type| Sealed, maintenance-free, Valve Regulated Lead-Acid battery
---|---
Replacement battery module This UPS has replaceable battery modules.
Refer to the appropriate replacement battery user manual for installation instructions.
Contact your dealer or go to the APC by Schneider Electric Web site, www.apc.com for information on replacement batteries.| APCRBC140
Number of battery modules| 4 Mutely modules
Voltage for each battery module Total voltage for the UPS
Ah rating| 96 V
192 V
5 Ah per battery module
XLBP cable length| 350 mm (13.8 in)

SURT192RMXLBP2J

Installation

CAUTION
RISK OF FALLING EQUIPMENT

• The equipment is heavy. Always practice safe lifting techniques adequate for the weight of the equipment.
• Remove the battery modules before installing the UPS.
• Use the battery module handle to slide the battery modules in or out of the UPS.
• Do not use the battery module handle to lift or carry the battery module.
• Always use the recommended number of screws to secure brackets to the UPS.
• Always use the recommended number of screws and cage nuts to secure the UPS to the rack.
• Always install the UPS at the bottom of the rack.
• Always install the XLBP below the UPS in the rack.

Failure to follow these instructions could result in equipment damage and minor or moderate injury.

Stack configuration
Total stack configuration height must NOT exceed 18U. The UPS and battery pack together equal 12U. Adding one XLBP creates an 18U configuration. For detailed instructions on installing batteries and battery doors, refer to “Rackmount Configuration” on page 7 in this manual.
Install tie brackets
Four ornamental screws (supplied in battery pack package), must be used to secure each tie bracket to the units.

Rack-mount Configuration

Read the Safety Guide included in the package and refer to “Physical Specifications” on page 4 in this manual before installing the UPS.
Install rack-mount brackets
Four flat head screws must be used to secure each rack-mount bracket to the unit.

Install rail cleats
Two pan head screws must be used to secure each rail cleat to the unit.

Install rails in the rack
For details on rail installation refer to instructions included in rail kit package.
Install units in a rack
Secure UPS, battery pack, and XLBP in a rack using cage nuts and ornamental screws included in the package.
Four ornamental screws and two cage nuts must be used to secure each unit.
A cage nut must be used in the top hole of each rack-mount bracket when securing the unit in the rack.
The bottom hole of each rack-mount bracket can be secured using an ornamental screw in the threaded hole.

Install and connect battery modules
CAUTION
RISK OF DAMAGE TO EQUIPMENT
Connect all eight battery modules.
Failure to follow these instructions can result in equipment damage
Replace battery compartment doors. Tighten screws to secure battery compartment doors.

Install bezels
There is a single latch on each side of the UPS bezel.
There are two latches on each side of the battery pack and XLBP bezels.

Connect UPS, Battery Pack, and XLBP

Units may vary in appearance from those depicted in this manual.

1. Connect ground wires as shown

2. Prior to connecting the battery pack to the UPS the safety cover on the UPS battery connector must be adjusted.

1. Loosen two thumbscrews on the safety cover.
2. Slide safety covers so that battery connectors are exposed.
3. Securely engage battery connectors.
4. Slide safety covers to lock battery connectors in place.
5. Tighten thumb screws

3. Remove safety covers on the battery pack, and LBP(s).

4. Connect batteries as shown. 5. Rotate safety covers
   

5. Reinstall safety covers.
   Ensure all battery connectors used and unused, have safety covers installed.

Operation

Battery LED
The battery LED is located on the front bezel of the XLBP. During normal operation, the LED is not illuminated.
On start-up, the XLBP LED will illuminate and blink within the first minute. The LED should then extinguish.
If the LED remains illuminated perform the following steps to extinguish the LED.

1. Allow unit to run for two continuous hours without removing or installing batteries.
2. Verify that the display interface shows the actual number of XLBPs connected.
3. Verify that the display interface shows CHRG (battery charge), is greater then 95%.
4. Verify that the display interface shows Load is greater than 5% x the number of external battery packs installed.
5. Verify that the display interface shows Runtime is greater than 00hr3.3m.
6. Perform a self-test as described in the Smart-UPS user manual.

If the LED remains illuminated after performing these steps, refer to the troubleshooting table below.

LED Activity| Possible Cause| Corrective Action after a Self- Test is Performed
---|---|---
XLBP LED illuminates briefly
•On startup the XLBP LED will illuminate and blink within the first minute.
•The XLBP is establishing communication with other components of the system.
•The XLBP is conducting
a normal periodic self-test| Normal operation| No action is necessary.

LED Activity| Possible Cause| Corrective Action after a ti Self-Test is Performed
---|---|---
XLBP LED remains illuminated
NOTE: Read the information and perform steps outlined in the list above prior to performing the actions listed in this table.
XLBP LED is blinking slowly
(one blink per second).| One or more battery modules are not connected.| •Check that all battery connections in the UPS/XLBP configuration are secure.
•Replace battery modules.
XLBP LED is flashing rapidly
(three flashes per second).| A communication fault exists, check cable connections.| •Check that all cable and battery connections in the UPS/XLBP configuration are secure.
•Testing beyond the self-test may be required. Contact APC by Schneider Electric. Refer to Service in this manual.
The XLBP LED remains illuminated.| A potential hardware fault exists.| Contact APC by Schneider Electric, refer to Service in this manual.
XLBP LED does not illuminate
On startup, the XLBP LED does not illuminate| The battery connector was not inserted properly into the receptacle in the UPS.| Be sure that the battery connector
is secured properly in the receptacle.

Battery module and pair identification

The display interface will reference the XLBP configuration in the following manner.

External Battery Pack

Negative BattPair 1| Positive BattPair 2
Module 1| Module 2| Module 3| Module 4
Negative BattPair 3| Positive BattPair 4
Module 5| Module 6| Module 7| I Module 8

Maintenance, Transport, and Service

Replace battery modules
An RBC should only be disconnected or removed from the UPS temporarily as a part of the battery replacement procedure. Once the batteries are disconnected the connected equipment is not protected from power outages.

• Disconnect all connected battery modules in the UPS. Slide the RBCs out of the UPS.
• Slide the new RBCs into the UPS and connect the battery modules to
• Securely connect each battery module. Press the battery connector into the UPS till it is firmly connected. A battery that is not fully connected will cause erratic UPS operation, abnormal alert messages and connected equipment may not receive battery power during power outages.
• After installing the RBC, the UPS display interface may prompt the user to verify the status of the replaced battery modules. If the battery module is new, respond YES. If the battery module is not new, respond NO.

Refer to the appropriate replacement battery user manual for battery module installation instructions. See your dealer or contact APC by Schneider Electric at www.apc.com for information on replacement battery modules.
Be sure to deliver the spent battery(s) to a recycling facility or ship it to APC in the replacement battery packing material.

Transport

1. Shut down and disconnect all connected equipment.
2. Disconnect the unit from utility power.
3. Disconnect all internal and external batteries (if applicable).
4. Follow the shipping instructions outlined in the Service section of this manual.

Service
If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common problems.

2. If the problem persists, contact APC by Schneider Electric Customer Support through the APC by Schneider Electric website, www.apc.com.
   a. Note the model number serial number and date of purchase.
   The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.
   b. Call Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).
   c. If the unit is under warranty, the repairs are free.
   d. Service procedures and returns may vary internationally. Refer to the APC by Schneider Electric website, www.apc.com for country- specific instructions.

3. Pack the unit properly to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty.
   a. Note: When shipping within the United States, or to the United States always DISCONNECT ONE UPS BATTERY before shipping in compliance with U.S. Department of Transportation (DOT) and IATA regulations. The internal batteries may remain in the UPS.
   b. Batteries may remain connected in the XBP during shipment. Not all units utilize XLBPs.

4. Write the RMA# provided by Customer Support on the outside of the package.

5. Return the unit by the insured, prepaid carrier to the address provided by Customer Support.

Limited Factory Warranty

Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and workmanship for a period of two (2) years from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or parts thereof does not extend the original warranty period.
This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase. Products may be registered online at warranty.apc.com.
SEIT shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by end-user or any third person misuse, negligence, improper installation, testing, operation, or use of the product contrary to SEIT recommendations or specifications. Further, SEIT shall not be liable for defects resulting from

1. unauthorized attempts to repair or modify the product, 2) incorrect or inadequate electrical voltage or connection, 3) inappropriate on-site operation conditions, 4) Acts of God, 5) exposure to the elements, or 6) theft. In no event shall SEIT have any liability under this warranty for any product where the serial number has been altered, defaced, or removed.
   EXCEPT AS SET FORTH ABOVE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, APPLICABLE TO PRODUCTS SOLD, SERVICED, OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH.
   SEIT DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTION, AND FITNESS FOR A PARTICULAR PURPOSE.

SEIT EXPRESS WARRANTIES WILL NOT BE ENLARGED, DIMINISHED, OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF, SEIT RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS.
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES. THE WARRANTIES SET FORTH ABOVE CONSTITUTE SEIT SOLE LIABILITY AND PURCHASER EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES. SEIT WARRANTIES EXTEND ONLY TO THE ORIGINAL PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES.
IN NO EVENT SHALL SEIT, ITS OFFICERS, DIRECTORS, AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING OUT OF THE USE, SERVICE OR INSTALLATION OF THE PRODUCTS, WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT, IRRESPECTIVE OF FAULT, NEGLIGENCE OR STRICT LIABILITY OR WHETHER SEIT HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. SPECIFICALLY, SEIT IS NOT LIABLE FOR ANY COSTS, SUCH AS LOST PROFITS OR REVENUE, WHETHER DIRECT OR INDIRECT, LOSS OF EQUIPMENT, LOSS OF USE OF EQUIPMENT, LOSS OF SOFTWARE, LOSS OF DATA, COSTS OF SUBSTITUTES, CLAIMS BY THIRD PARTIES, OR OTHERWISE.
NOTHING IN THIS LIMITED WARRANTY SHALL SEEK TO EXCLUDE OR LIMIT SEIT LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM ITS NEGLIGENCE OR ITS FRAUDULENT MISREPRESENTATION OF TO THE EXTENT THAT IT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support. Customers with warranty claims issues may access the SEIT worldwide customer support network through the APC website:
www.apc.com. Select your country from the country selection drop-down menu. Open the Support tab at the top of the web page to obtain information for customer support in your region. Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase.

APC by Schneider Electric Worldwide Customer Support

Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways:

• Visit the APC by Schneider Electric website, www.apc.com to access documents in the APC Knowledge Base and to submit
  customer support requests.
  – www.apc.com (Corporate Headquarters)
  Connect to localized APC by Schneider Electric website for specific countries, each of which provides customer support information.
  – www.apc.com/support/ 
  Global support searching APC Knowledge Base and using e-support.

• Contact the APC by Schneider Electric Customer Support Center by telephone or e-mail.
  – Local, country-specific centers: go to www.apc.com/support/contact for contact information.
  – For information on how to obtain local customer support, contact the APC by Schneider Electric representative or another distributor from whom you purchased your APC by Schneider Electric product.

© 2020 APC by Schneider Electric. Smart-UPS and PowerChute are owned by Schneider Electric Industries S.A.S. or their affiliated companies. All other trademarks are property of their respective owners.
EN 990-2485D-002

Documents / Resources

| APC SURT192RMXLBP2 Smart-UPS External Battery Pack [pdf] Installation Guide
SURT192RMXLBP2, SURT192RMXLBP2J, Stack, Rack-Mount 6U, SURT192RMXLBP2 Smart- UPS External Battery Pack, Smart-UPS External Battery Pack, Battery Pack
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