APC BE700G3 Backup Battery Outlets UPS User Manual

BE700G3 Backup Battery Outlets UPS

Product Information

Specifications

• Input Output (USB Port):
• Protection and Filtering Battery:
• Model Voltage Frequency:
• Brownout Transfers Over-voltage Transfer UPS Capacity:
• No. of Outlets Battery Backup / Surge Outlets Total output current:
• Voltage – On Battery USB output Frequency – On Battery Transfer Time EMI/RFI Filter AC Input Type Average Life:

Product Handling Guidelines
Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage. Read Safety Guide supplied with this unit before installing the UPS.

• Safety and General Information
  The UPS contains internal batteries and may present a shock hazard even when disconnected from the branch circuit (mains). The AC output connector may be energized by remote or automatic control at any time.

• Connect Equipment
  Before installing or servicing the equipment, check that the electrical safety inventory is complete.

• Deenergizing Safety
  The UPS contains internal batteries and may present a shock hazard even when disconnected from the branch circuit (mains). The AC output connector may be energized by remote or automatic control at any time.

• Connect the Battery
  The Back-UPS is shipped with one battery cable disconnected. Remove the “Stop! Connect the Battery” label that covers the outlets. The battery connector is located on the underside of the unit.

FAQ

• Q: How do I connect essential peripheral devices to the Back-UPS?
  A: Connect a computer, monitor, and other essential peripheral devices to the Battery Backup + Surge Protection Outlets to ensure they remain powered during outages or power problems.

• Q: What is the function of the Battery Backup + Surge Protection Outlets?
  A: These outlets receive power from the battery for a limited period during power outages or brownout conditions. They also help protect connected devices from power surges or spikes.

User Manual Back-UPS™ BE500G3 / BE700G3

Important Safety Instructions

• SAVE THESE INSTRUCTIONS – This manual contains important instructions that should be followed during installation and maintenance of the Smart-UPS and batteries.
• Read these instructions carefully and look at the equipment to become familiar with the device before trying to install, operate, service or maintain it.
• The following special messages may appear throughout this bulletin or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
  • The addition of this symbol either to a “Danger” or “Warning” safety label indicates that an electrical hazard exists which will result in personal injury if the instructions are not followed.
  • This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
• DANGER
  • DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
• WARNING
  • WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
• CAUTION
  • CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE
  • NOTICE is used to address practices not related to physical injury.

Product Handling Guidelines

Safety and General Information

Inspect the package contents upon receipt. Notify the carrier and dealer if there is any damage. Read Safety Guide supplied with this unit before installing the UPS.

• Adhere to all national and local electrical codes.
• All wiring must be performed by a qualified electrician.
• Changes and modifications to this unit not expressly approved by APC by Schneider Electric could void the warranty.
• This UPS is intended for indoor use only.
• Do not operate this unit in direct sunlight, in contact with fluids, or where there is excessive dust or humidity.
• Be sure the air vents on the UPS are not blocked. Allow adequate space for proper ventilation.
• For a UPS with a factory installed power cord, connect the UPS power cable directly to a wall outlet. Do not use surge protectors or extension cords.
• The equipment is heavy. Always practice safe lifting techniques adequate for the weight of the equipment.

Deenergizing safety

The UPS contains internal batteries and may present a shock hazard even when disconnected from the branch circuit (mains). The AC output connector may be energized by remote or automatic control at any time.
Before installing or servicing the equipment check that the:

• Input circuit breaker is in the OFF position.
• Internal UPS the batteries are removed. Input circuit breaker is in the OFF position.
• XLBP battery modules are disconnected.

Electrical safety

• Use tools with insulated handles.

• Do not handle any metallic connector before power has been disconnected.

• For models with a hardwired input, the connection to the branch circuit (mains) must be performed by a qualified  electrician.

• 230 V models only: In order to maintain compliance with the EMC directive for products sold in Europe, output cords and network cables attached to the UPS must not exceed 10 meters in length.

• The protective earth conductor for the UPS carries the leakage current from the load devices (computer equipment). An insulated ground conductor must be installed as part of the branch circuit that supplies input power to the UPS. The conductor must have the same size and insulation material as the grounded and ungrounded branch circuit supply conductors. The conductor will be green, with or without a yellow stripe.

• Leakage current for a pluggable, Type A UPS may exceed 3.5 mA when a separate ground terminal is used.

• The UPS input ground conductor must be properly bonded to protective earth at the service panel.

• If the UPS input power is supplied by a separately derived system, the ground conductor must be properly bonded at the supply transformer or motor generator set.

Inventory

Connect the Battery

The Back-UPS is shipped with one battery cable disconnected.

1. Remove the “Stop! Connect the Battery” label that covers the outlets
2. The battery connector is located on the underside of the unit.
3. Slide the battery connector handle away from its disconnected position.
4. Turn the battery connector to a 90-degree upright position and push it into the unit.

Specifications

power, environmental temperature and humidity may shorten the battery lifetime
Charging Time| 10 hours
Physical| Net weight|

• 2.9 kg for 500 VA
• 3.2 kg for 700 VA

Dimensions (L x W x D)| 9.65 in x 6.57 in x 3.54 in 245 mm x 167 mm x 90 mm
Operating temperature| 32 ºF to 104 ºF (0 ºC to 40 ºC)
Storage temperature| 5 ºF to 113 ºF (–15 ºC to 45 ºC)
Operating relative humidity| 0 to 90 % non-condensing
Operating Elevation| 0 to 10,000 ft (0 to 3000 m)
International Protection Code| IP20

Connect Equipment

| Battery Backup + Surge Protection Outlets| | MUTE Button
---|---|---|---
| Surge Protection Outlets| | POWER Button
| AC Power Inlet| | Building Wiring Fault
| USB Charger| | Circuit Breaker
Feature| Function| Suggested Use
---|---|---
Battery Backup + Surge Protection Outlets| Receive power from the battery for a limited period of time when a power outage, or brownout condition occurs. Help to provide protection from power surges or spikes.| Connect a computer, monitor and other essential peripheral devices that need to remain on during power outages or AC problems.
Surge Protection Outlets| Help to provide protection from power surges or spikes.| Connect non-essential peripheral devices (such as printer, scanner, etc.) that do not need to remain on during power outages or AC problems.

Turn On the Back-UPS
Press the POWER button. It will illuminate green and a single short beep indicates that the Back-UPS is on and helping to provide protection for connected equipment. The Back-UPS battery will charge regardless of whether the Back-UPS is switched on or off as long as it is connected to AC power. The UPS will have full runtime capability after the initial 24-hour charging period, connected to AC power. If the Building Wiring Fault indicator (located on the end near the power cord) is illuminated red, your building wiring may present a shock hazard that should be corrected by a qualified electrician.

• Turn Off the Back-UPS
  • Press the POWER button for at least 2 seconds. At the first beep, release the button and the UPS will turn off. A 2 second delay has been added to mitigate unintentional contact with the POWER button.
• Mute
  • The audible alarms of the Back-UPS can be muted. Press the MUTE button to enable or disable the mute function. The Mute status LED illuminates when the mute function is enabled.

Voltage Sensitivity Adjustment

The Back-UPS detects and reacts to line voltage distortions by transferring to battery backup power to help protect connected equipment. In situations where either the Back-UPS or the connected equipment is too sensitive for the input voltage level it is necessary to adjust the transfer voltage.

1. Turn off the UPS while connected to a wall outlet.
2. Press and hold the POWER button for 10 seconds. The POWER button will illuminate green and red alternately to indicate that the Back-UPS is in Program mode.
3. The POWER button will flash either green, amber, or red to indicate the current sensitivity level. Refer to the table for an explanation of the transfer voltage sensitivity levels.
4. To exit Program mode wait five seconds and all LED indicators will extinguish. Program mode is no longer active.

LED

Flashes

| Sensitivity Setting| Input Voltage Range (AC Operation)| Recommended Use
---|---|---|---
Green| LOW| 88 Vac to 142 Vac| Use this setting with equipment that is less sensitive to fluctuations in voltage or waveform distortions.
Red| MEDIUM| 92 Vac to 139 Vac| Factory default setting. Use this setting under normal conditions.
Amber| HIGH| 96 Vac to 136 Vac| Use this setting when connected equipment is sensitive to voltage and waveform fluctuations.

Status Indicators

Status| POWER Button illumination| Audible Indicator On| Audible Indicator Terminates
---|---|---|---
Power On
The Back-UPS is supplying AC power to connected equipment.| Solid green| None| N/A
On Battery

Back-UPS supplying battery power to battery backup outlets.

| Solid green and flashes twice every 2 seconds.| 4 beeps every 30 seconds.|

• Using Quick Mute
• Beeping stops when AC power is restored or the
• Back-UPS is turned off. Applies only to modes where the on battery alarm is audible.

Low Battery notification
The Back-UPS is supplying battery power to the battery backup outlets and the battery is near a total discharge state.| Flashes green in rapid succession.| Rapid beeping (1 beep every 0.5 second)
Low Battery shutdown

The battery has been completely discharged while the Back-UPS is on battery, the UPS will shut down .

| None| 1 beep every 4 seconds|

• AC power is restored
• AC is not restored within 32 seconds The Back-UPS is turned off.

Sleep Mode
The UPS has shut down and will “awaken” once AC power is restored| None| None| N/A
Replace Battery

• The battery is disconnected.
• The battery needs to be charged, or replaced.

| Alternates green-red| Constant tone|

• Back-UPS is turned off
• If battery is disconnected, unplug the Back-UPS from AC source and then turn it off. Refer to the section Connect Equipment on page 1.
• If battery needs replacement, refer to the section Battery Replacement on page 2 for details.

Detected Overload
An overload condition has occurred in one or more of the battery backup outlets while operating on battery power.| None| Constant tone| Back-UPS is turned off
MUTE Status LED illuminates| None| MUTE function enabled.| N/A
MUTE Status LED does not illuminate| None| MUTE function disabled.| N/A

Troubleshooting

The Back-UPS will not turn on.
The Back-UPS will not turn on The Back-UPS is not connected to AC power, there is no AC power available at the wall outlet, or the AC power is experiencing a brownout or over voltage condition.| Be sure the power cord is securely connected to the wall outlet, and AC power available at the wall outlet. Where ever applicable, be sure that the wall outlet is switched on.
The Back-UPS is on, the POWER button illuminates green and red alternately and the unit emits a constant tone

• The battery is disconnected.
• The battery is near the end of useful life and should be replaced.

| Remove AC power and refer to the section Connect Equipment on page 1.
Connected equipment loses power
A Back-UPS overload condition has occurred.|

• Remove all nonessential equipment connected to the outlets. Reconnect equipment one at a time to the
• Back-UPS. Charge the battery for 24 hours to make sure it is fully charged. If the overload condition still persists, replace the battery.

The Back-UPS battery is completely discharged.| Connect the Back-UPS to AC power and allow the battery to recharge for ten hours.
Connected equipment does not accept the step- approximated sine waveform from the Back-UPS.| The output waveform is intended for computers and peripheral devices. It is not intended for use with motor driven equipment.
The Back-UPS may require service.| Contact SEIT Technical Support.
The POWER button illuminates green and flashes twice every 2 seconds
The Back-UPS is operating on battery power.| The Back-UPS is operating normally on battery power. Save all open files, and shutdown the computer. When AC power is restored the battery will recharge.
The POWER button flashes green in rapid succession
The Back-UPS battery has approximately two minutes of remaining runtime.| The battery is near a total discharge state. Save all open files, and shutdown the computer. When AC power is restored the battery will recharge.
The Building Wiring Fault LED illuminates red
The building wiring presents a shock hazard that must be corrected by a qualified electrical.| Do not operate the Back-UPS. Call a qualified electrician to correct the building wiring fault.
The Back-UPS has an inadequate battery runtime

• he battery is not fully charged.
• The battery is near the end of useful life and should be replaced.

| Leave the Back-UPS connected to AC power for ten hours while the battery charges to full capacity. As a battery ages, the runtime capability decreases. See Battery Replacement on page 2 to order replacement batteries.
The alarm is on with a constant tone; outlets are normal but POWER button illumination is not bright.
The UPS is on AC power but the power of the connected equipment exceeds the rated power of the UPS. If a power disruption occurs the UPS may not be able to power the connected equipment. Power to the outlets will be uninterrupted as long as AC power is present.| Disconnect devices from the UPS until the load is less than the rated output of the UPS.
The alarm is on with a constant tone and the UPS is off
The UPS was on battery and the connected load exceeded the rated load of the UPS.| Turn off the UPS. Disconnect all devices. Turn on the UPS and reconnect the devices one at a time.

Wall Mount Installation

• Horizontal installation, use 2 screws 3.93” (100 mm) apart.
• Allow 5/16” (8 mm), of the screw to protrude from the wall.

Service

If the unit requires service, do not return it to the dealer. Follow these steps:

1. Review the Troubleshooting section of the manual to eliminate common problems.
2. If the problem persists, contact Schneider Electric IT (SEIT) Customer Support through the APC by Schneider Electric Web site, www.apc.com.
3. Pack the unit in the original packaging whenever possible to avoid damage in transit. Never use foam beads for packaging. Damage sustained in transit is not covered under warranty.
4. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models.
5. Call SEIT Customer Support and a technician will attempt to solve the problem over the phone. If this is not possible, the technician will issue a Returned Material Authorization Number (RMA#).
6. If the unit is under warranty, the repairs are free.
7. Service procedures and returns may vary internationally. Refer to the APC by Schneider Electric Web site for country specific instructions.
8. Always DISCONNECT THE UPS BATTERIES before shipping. The United States Department of Transportation (DOT), and the International Air Transport Association (IATA)  regulations require that UPS batteries be disconnected before shipping. The internal batteries may remain in the UPS.
9. Write the RMA# provided by Customer Support on the outside of the package.
10. Return the unit by insured, pre-paid carrier to the address provided by Customer Support.

Battery Replacement

CAUTION

RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE

• Replace the battery at least every 5 years or at the end of its service life, whichever is earlier.
• Replace the battery immediately when the UPS indicates battery replacement is necessary.
• Replace batteries with the same number and type of batteries as originally installed in the equipment.
• Replace the battery immediately when the UPS indicates a battery  over temperature condition, or when there is evidence of electrolyte leakage. Power off the UPS, unplug it from the AC input, and disconnect the batteries. Do not operate the UPS until the batteries have been replaced.

Failure to follow these instructions could result in equipment damage and minor or moderate injury.

The battery in the Back-UPS is not user-replaceable. Contact SEIT Technical Support for a list of authorized service centers near you.

• For the recycling battery information, please go to apc.com/recycle.
• Servicing of batteries should be performed or supervised by personnel knowledgeable about batteries and required precautions.
• CAUTION: Before installing or replacing the batteries, remove conductive jewelry such as chains, wrist watches, and rings. High energy through conductive materials could cause severe burns.
• CAUTION: Do not dispose of batteries in a fire. The batteries may explode.
• CAUTION: Do not open or mutilate batteries. Released material is harmful to the skin and eyes and may be toxic.
• CAUTION: Failed batteries can reach temperatures that exceed the burn thresholds for touchable surfaces. .
• CAUTION: A battery can present a risk of electrical shock and high short-circuit current. The following precautions should be observed when working on batteries:
  • Disconnect the charging source prior to connecting or disconnecting battery terminals.
  • Do not wear any metal objects including watches and rings.
  • Do not lay tools or metal parts on top of batteries.
  • Use tools with insulated handles.
  • Wear rubber gloves and boots.
  • Determine if battery is either intentionally or inadvertently grounded. Contact with any part of a grounded battery can result in electric shock and burns by high short-circuit current. The risk of such hazards can be reduced if grounds are removed during installation and maintenance by a skilled person.

Warranty

• Register your product on-line. http://warranty.apc.com
• The standard warranty is three (3) years from the date of purchase. Schneider Electric IT (SEIT) standard procedure is to replace the original unit with a factory reconditioned unit.
• Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an SEIT Technical Support representative. SEIT will ship the replacement unit once the defective unit has been received by the repair department, or cross ship upon the receipt of a valid credit card number. The customer pays for shipping the unit to SEIT. SEIT pays ground freight transportation costs to ship the replacement unit to the customer.

APC by Schneider Electric IT Customer Support Worldwide
For country specific customer support, go to the APC by Schneider Electric Web site, www.apc.com.

EMC Compliance

This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Select models are compliant with California (CEC) Battery Charger regulations. For more information on your specific model visit the APC by Schneider Electric web site, www.apc.com.

• Select models are ENERGY STAR® qualified. For more information on your specific model visit the APC by Schneider Electric web site, www.apc.com.

QR Code
Scan the QR code located on the unit to download manual and detailed product information.

• BE500G3
• BE700G3

© 2023 APC by Schneider Electric. APC, the APC logo, Power Chute and Back-UPS are owned by Schneider Electric Industries S.A.S., or their affiliated companies. All other trademarks are property of their respective owners.
TME23694 05/2023

Documents / Resources

| APC BE700G3 Backup Battery Outlets UPS [pdf] User Manual
BE700G3 Backup Battery Outlets UPS, BE700G3, Backup Battery Outlets UPS, Battery Outlets UPS, Outlets UPS, UPS
---|---

References

• APC, a flagship brand of Schneider Electric - APC USA
• APC, a flagship brand of Schneider Electric - APC USA

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