realme RMX3242 Narzo 30 5G Smartphone Instructions

realme RMX3242 Narzo 30 5G Smartphone

Realme Handnt Warranty Information

Service Terms
Thank you for using realme handset. We will provide our product with comprehensive warranty services in accordance with applicable national lawsand regulations. In case of any conflict between the following policies and the National Policies, or Commissions, the national policies shall prevail.

1.  Within 24 months from the purchasing date, in the event that performance failure occurs from normal use, consumer can claim for maintenance. The accessories such as charger, data cable, earphone have a 12-month warranty.
2.  Please be sure to keep the purchase invoice when claiming for warranty.
3.  Valid purchase invoice: the invoice shall indicate the serial and/or IMEi number of the device.
4. A valid warranty card and invoice is essential for protecting your warranty rights. If you lose the valid invoice and /or warranty card and are unable to provide us with a photocopy of them, we will provide your device with a 24-month warranty service beginning from the 90th day after the manufacture date of the device.
5. Our warranty does not cover the other accessories for the product (for instance: the user manual, warranty card, etc).

Note: Warranty service will only be provided in the specific

In Australia:
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Warranty lnstructons and Conditions

1.  Your warranty (please refer to the Warranty Information Card) is only valid under normal use of your device. All man-made damages and any of the following conditions are out from free warranty, but a repair can be still implemented at your own cost:
   •  The warranty period has expired;
   • Damage caused by human factors, including damages caused by usage under improper operating environment and the failure to the user manual;
   • The customer disassembles, repairs or modifies the device without the Company’s authorization or has it repaired by an unauthorised repairer that is not included in the Company’s approved repair network;
   • Damage caused by a force majeure (such as floods, fires, earthquakes and lightning);
   • The user is unable to provide the warranty card and valid proof of purchase or the product model and IMEi do not match or are altered.
   • Natural wear and tear of the product (such as casing, keypad, display screen, antenna and other accessories).
   • Faults, damages or defects not caused by the company;
   • Barcode and warranty labels are damaged and unrecognizable.
2. 0thers
   • External damages (including wear, tear, and scratches) are not entitled to the warranty service;
   • Faults caused by the Internet and wireless information service providers (operators) are not covered by the warranty;
   • Our warranty does not cover services verbally promised by the dealer which violate principles set forth on the warranty policy. For products that meet the manufacture warranty service, you can bring or send your device to realme service centre for assessment. If any accessory is faulty, the faulty accessory will be replaced.
3. If any of our product requires repair after liquid infiltrated the device or it is seriously damaged by human factors, the customer will be notified by real me service centre with a quote price;
4. All components, parts and accessories replaced during the warranty period shall become the property of the Company.

Considerations for Sending the Device for Repair and Collecting tt

1. When completing the realme Mobile Phone Repair Form, the customer must fill in valid information in clear handwriting as required (name, address, phone number and fault symptoms);
2.  Before sending your device for repair, please backup all information and data you have saved on the device (such as contacts, text messages and pictures) before you delete them to prevent loss or damage during the testing and inspection process. In any circumstances, realme Customer Service Centre and the staff will not be held responsible or obligated to backup or recover your information and data, or accept responsibility for any consequence arising from the loss, damage or leakage of your information and data. Please ensure the legality of the information and data you have saved. To respect your privacy, we will not transmit, backup or examine your information and data(unless they are necessary for us to provide you with services), and we reserve the right to refuse to provide services for illegal content;
3. The Customer shall collect the device by presenting the realme Repair Service Form . In case the Customer loses the Customer Copy, the Customer shall go through the loss reporting procedures with his/her personal ID or valid proof of identity before collecting the mobile phone.

WARRANTY CARD

STATEMENT

SECURITY INFOEMATION

BATTERY PRECAUTIONS IN USE

OTHERS MATTER OF ATTENTION

CE CERTIFICATION INFORMATION
EU DECLARATION OF CONFORMIDITY

WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT

RF Exposure Information (SAR)

This phone is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission ofthe United States. During SAR testing, this device was set to transmit at its highest certified power level in all tested frequency bands, and placed in positions that simulate RF exposure inusage against the head with no separation, and near thebody with the separation of XX mm. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be wellbelow the maximum value.This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output

.The exposure standard for wireless devices employing a unit of measurement is know  as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC i1.6W/kg. This device is complied with SAR for general population /uncontrolled exposure limits in ANSI/IEEE C95.1-1992 and had been tested in accordance with the measurement methods and procedures specified in IEEE1528. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR informationon this model phone is on file with the FCC and can be found under theDisplay Grantsection of www.fcc.gov/oet/ea/fccid after searching on

FCC ID: 2AUYFRMX3242.
For this device, the highest reported SAR value for usage against the head is x.xxx W/kg, for usage near the body is x.xxx W/kg. While there may be diÿerences between the SAR levels of various phones and at various positions, they all meet the government requirements.SAR compliance for body-worn operation is based on aseparation distance of 15 mm between the unit and the human body. Carry this device at least 15 mm away from your body to ensure RF exposure level compliant or lowerto the reported level. To support body-worn operation, choose the belt clips or holsters, which do not contain metallic components, to maintain a separation of 15 mm between this device and your body.RF exposure compliance
with any body-worn accessory, which contains metal, was not tested and certified, and use such body-worn accessory should be avoided. 5G WIFI statement The device is restricted to indoor use when operated in 5150MHz~5350MHz to reduce the potential for interference.

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