Dualit Cafe PLUS Capsule Machine Instruction Manual

Dualit Cafe PLUS Capsule Machine

YOUR CAPSULE MACHINE
High-pressure capsule machines, such as your new Dualit Capsule Machine, require constant care and maintenance to prolong their life. Please remember to:

• Rinse through before first use and after every use.
• Descale your machine on a regular basis.

Unpack the box with care, keeping all the packaging materials until you are satisfied everything is present and in working order. Once satisfied remove any tags from the appliance body and recycle the packaging appropriately. Do not remove tags from the cord. You may wish to keep the box to store your appliance.

IMPORTANT SAFETY PRECAUTIONS

READ ALL INSTRUCTIONS BEFORE USING THE CAPSULE MACHINE. KEEP THESE INSTRUCTIONS FOR FUTURE REFERENCE.

IMPORTANT SAFEGUARDS

• THIS IS AN ATTENDED APPLIANCE. Do not leave unattended during use, unplug after each use (risk of fire if an unattended appliance is left operating).
• This appliance must not be used by children younger than 8 years old or persons with very extensive and complex disabilities. Children aged 8-14 years and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge shall not use this appliance, unless they are supervised and have been given instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised. Keep the appliance and its cord out of reach of children less than 8 years old.
• This appliance is intended for indoor household use only. If the appliance is used improperly or for professional or semi-professional purposes or if it is not used according to these instructions the Guarantee becomes invalid and Dualit refuses any liability for damage caused

Electrical safety

• Ensure that the voltage of the appliance corresponds to that of the mains supply. Risk of electric shock and fire.

• WARNING : This appliance must be earthed.

• In order to avoid a hazard, if the Power Cord is damaged it must, for safety reasons, be replaced by Dualit or a qualified electrician. Call Dualit’s
  Customer Helpline on +44 (0)1293 652 500.

• Risk of electric shock and fire.

• Do not operate any appliance with a damaged Power Cord or plug, or after the appliance malfunctions or has been dropped, damaged or cracked in any manner. Risk of electric shock and fire.

• Never touch the Power Cord with wet hands.
  Risk of electric shock.

• Do not pull the Power Cord over sharp edges, clamp it or allow it to hang down. It should not be allowed to come into contact with hot or damp surfaces. Risk of electric shock.

• This appliance conforms to directive 2014/30/ EU regarding electromagnetic compatibility.

• The use of extension cables not authorised by the manufacturer may cause damage or accidents. Risk of electric shock.

General safety

• The use of accessory attachments not recommended by Dualit may result in fire, electric shock or injury to persons.

• Product surface and inside is subject to residual heat after use. Risk of burns or scalding.

• The appliance’s plug must fit into the mains socket properly. Do not alter the plug. Do not use plug adaptors. Risk of electric shock.

• Never use the plug without the fuse cover fitted. Ensure the replacement fuse is the same current value as the original. Replacement fuses are available and should be ASTA approved to BS1362. Risk of electric shock and fire.

• Do not use the appliance without water as this may cause damage to the Pump.

• Do not touch the metal body when the appliance is in use. Risk of burns or scalding.

• Do not place the appliance on a polished wood surface, it could damage the surface.

• Do not place on a metal tray or surface that may collect liquid or another metal surface during use. Risk of electric shock.

• Do not place on a tray or surface that may collect liquid. Risk of electric shock.

• Do not operate on an uneven surface. Risk of injury.

• Do not place the appliance over or close to sources of heat such as electric rings, hot ovens or open flames. Risk of electric shock and fire.

• Do not leave the appliance in a room with a temperature below 0°C, as any water remaining in the appliance could freeze and cause damage.

• Before refilling the Water Tank, unplug the appliance from the mains. Never remove the water tank whilst plugged in. Risk of electric shock.

• Do not overfill the Water Tank.

• Do not fill Water Tank whilst it is fitted to the machine.

• Do not use sparkling water (with carbon dioxide).

• Never fill the Tank with hot or boiling water.

• Only use the appliance with the drip tray correctly fitted.

• Do not immerse in water or other liquids. Risk of electric shock and fire.

• If there is internal water leakage, do not operate the capsule machine and unplug it at once in order to avoid electric hazard. Risk of electric shock. Please note, condensation under the machine is normal.

• Turn the appliance off and unplug when not in use. Risk of electric shock and fire.

• To prevent damage to the appliance do not use alkaline cleaning agents when cleaning, use a soft cloth and a mild detergent.

• Do not use a scouring pad or abrasive cleaner on the main body.

• Do not use the Coffee Machine for any purpose other than mentioned in this instruction booklet. Risk of fire, electric shock, scalding or injury to persons.

• Steam and hot water hazard. Do not come into direct contact with hot liquid and steam. Risk of scalding.

• Do not lift the appliance up using the water tank or Power Cord or cup rails. Only hold the appliance body. Unplug and allow to cool prior to moving.

• The Power Cord should not be allowed to come into contact with hot surfaces. Risk of electric shock.

• A short Power Cord is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. Risk of injury and electric shock.

• This appliance operates with Nespresso®* and Dualit capsules. Never use a damaged or deformed capsule. Water could flow around the capsule when not perforated by the blades and damage the appliance. Risk of scalding.

• We recommend that the appliance is plugged into a socket that has no other appliance connected to it. Failure to do this may cause an overload, trip a circuit breaker or blow a fuse. Preferably the socket outlet should be protected by a residual current device (RCD).

• Do not come into contact with the coffee outlet. Risk of scalding.

• Unplug the appliance from the mains to allow to cool before cleaning, maintaining or moving.
  Caution : Hot water. For details, please refer to cleaning section. Risk of fire, electric shock, scalding or injury to persons.

• Always close the lever completely and never lift it during operation. Do not put fingers into the capsule compartment or the capsule shaft. Risk of injury.

• Never put the appliance or part of it in a dishwasher.

• The Coffee Machine shall not be placed in a cabinet or appliance garage when in use. Risk of fire.
  SAVE THESE INSTRUCTIONS
  In the interest of improving products, Dualit Ltd. reserves the right to change the product specification without prior notice. All illustrations are for representation only, your model may vary from illustrations shown.

INSTRUCTIONS ON ENVIRONMENT PROTECTION

Do not dispose of this product in the usual household garbage at the end of its life cycle. Please hand it over to a collection point for the recycling of electrical and electronic appliances. The symbol on the product, the instruction of use or the packaging will inform you about the methods of disposal. The materials are recyclable as mentioned on its marking. By recycling, material recycling or other forms of re-utilization of old appliances you are making an important contribution to protect our environment. Please enquire at the community administration for the authorised disposal location.

BEFORE FIRST USE

• Read this instruction manual before you start using the coffee machine. It gives you important safety information and will ensure you get the most out of your Dualit product.
• Keep this manual and your proof of purchase in a safe place.
• Don’t forget to register your product at www.dualit.com/register
• The Water Tank must be washed with warm soapy water then rinsed and dried.
• THE COFFEE MACHINE MUST BE FLUSHED THROUGH WITH WATER BEFORE THE FIRST USE.
• Follow the instructions for setting up the appliance, ensuring no capsule is inside.
• Press the Coffee Button once to dispense water. Then repeat 5 times. This will rinse the internals ready for your first drink.

LIMESCALE WARNING!
HARD WATER WILL CAUSE LIMESCALE BUILD-UP, RESULTING IN BLOCKAGES THAT WILL CAUSE PERMANENT DAMAGE OR WILL DECREASE THE LIFE OF YOUR MACHINE. TO PREVENT THIS, DESCALE REGULARLY AND USE A WATER SOFTENER.
IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD UP OF LIMESCALE IS NOT COVERED BY GUARANTEE.

HOW TO MANAGE LIMESCALE BUILD-UP

Before Use – Know Your Water Hardness:

• Confirm the hardness of your water with your local water company or use the quick reference map as a guide.
• Find your water company on the OFWAT site (ofwat.gov.uk/ contact-companies) and check the water hardness of your area.
• If you are unable to establish the water hardness of your area, or require further support, contact Dualit Customer Services by emailing info@dualit.com.

WATER HARDNESS TABLE

WATER HARDNESS| ACTION FREQUENCY
Hardness level|

CaCO3 mg/l

|

Descale

| Water Softener| Slow Coffee Extraction or Drop in Steam Output
Soft| 0-100| At Least Once Every 2 Months or Every 100 Cycles| Replace

Annually

| Descale Immediately
Medium| 101-200| At Least Once Per Month

or Every 50 Cycles

| Replace

Bi-Annually

| Descale Immediately
Hard*| 201+| At Least Once per Month

or Every 25 Cycles

| Replace

Bi-Annually

| Descale Immediately

During Use – Water Softeners
You must use a Water Softener Bag (available at www.dualit.com) in medium and hard water areas, but Dualit recommends the use of a water softener in all areas. Follow the manufacturer’s instructions for use. Replace the Water Softener Bag according to the Water Hardness Table (page 6).

During Use – Descaler
Dualit recommends using limescale removing solution (available at www.dualit.com). Follow the manufacturer’s dosage and safety/handling precautions. Descale your appliance regularly according to the Water Hardness Table (page 6). For further assistance, contact Dualit’s

Customer Services by emailing info@dualit.com.

• See descale instructions for full descale procedure and further details.
• User must descale using a specific limescale removing solution. Coffee machine cleaners will not descale your machine.

CLEANING AND DESCALING

IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD-UP OF LIMESCALE IS NOT COVERED BY WARRANTY. Dualit recommends cleaning and descaling regularly, in a well-ventilated area to prevent limescale build up in the machine.
Please note: Always clean your machine before beginning the descaling process. Refer to page 17 for Cleaning.

CLEANING YOUR FILTER PLATE
Use a small brush to remove any build-up of debris on the Filter Plate. A soft toothbrush or something similar works well. A torch may be useful to check the plate is completely clean. Once cleaned, use the descaling steps to clean inaccessible parts within the machine (page 15).
CAUTION : Do not use sharp implements, risk of machine damage.

KNOW YOUR CAPSULE MACHINE **

**

SETTING UP

Ensure that the appliance is unplugged and cool before starting. Remove all packaging and protective films from the appliance. The Setting up process will take approximately 15 minutes to complete and will help you achieve optimum performance from your machine.

SAFETY INSTRUCTION: Never lift the lever whilst the beverage is being dispensed. Hot beverage may cause injury and burns.

IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD-UP OF LIMESCALE IS NOT COVERED BY GUARANTEE. Dualit recommends descaling
regularly, in a well-ventilated area to prevent limescale build up in the machine. See Limescale warning on page 6 for frequency in your area in accordance with the hardness of your water. Dualit recommends the use of a Water Softener Bag in all areas. See page 6 for further guidance. For more information, visit our website www.dualit.com/machine-care or contact our Customer Services by emailing info@dualit.com.

1. Register your appliance on www.dualit.com. This will only take 60 seconds. You will need the product model and serial number that are on the rating label on the base of the product.
2. Position in a safe space. This must be away from heat sources, water taps and not in a cupboard or in a tray that collects water. The surface must be flat in order to keep the machine level and stable.
3. Remove the Water Tank from the back of the appliance. Rinse before filling with fresh water. DO NOT USE ANY OTHER LIQUID. Maximum fill level is the MAX marker, do not overfill.

DAILY USE – DISPENSING COFFEE OR TEA

To achieve optimum performance from your Capsule Machine follow this procedure.
SAFETY INSTRUCTION: Never lift the lever whilst the beverage is being dispensed. Hot beverage may cause injury and burns. Your Dualit Café Plus has a Filter Plate used to create the smooth espresso crema. This needs regular cleaning to maintain optimum performance. If you notice your coffee is extracting slowly or not at all, please refer to the Cleaning Section. Extraction between 10 and 40 seconds for a 35ml espresso shot is within the normal range. If extraction lasts longer than 45 seconds, please follow the cleaning procedure found on page 17, then carry out a descale.

1. Compatible with Dualit and Nespresso®* coffee capsules. Dualit coffee capsules are available from selected retailers, online at www.dualit.com/capsules or Dualit Sales: 01293 652500. (UK only).

2. Unplug the machine then remove and fill the Water Tank. Once filled, secure back into position.

3. Plug in the power cord at the mains and use the Power Switch to switch on. Ensure Lever is down. Coffee & Tea Buttons will flash slowly to indicate machine is warming up.

4. Place a cup on the Drip Tray. For best results, pre-warm the cup by dispensing hot water into the cup before inserting a capsule. Dispose of water before dispensing coffee.

5. Lift the Lever fully and insert a capsule. Ensure capsule is not damaged or deformed. If so, discard and use a new capsule. Once inserted push the Lever down fully. Carefully select the tea or coffee button. Failure to select the correct button for your capsule may block your Filter Plate; preventing or slowing down extraction. Caution: Do not use tea function with coffee capsules, this may damage your machine and invalidate warranty. Please see cleaning section on page 17 if you extract a coffee capsule using the Tea Button. To ensure the best taste and no flavour transfer, you should always dispense hot water to rinse the system when switching between coffee and tea.

6. Press the Coffee Button once to dispense an Espresso. The Coffee Button will illuminate blue. Press twice to dispense a Lungo, the Coffee Button will flash blue slowly.

7. Press the Tea Button once to dispense tea; the Tea Button will illuminate green. Note: Tea extracts at a higher temperature to coffee. is important to note that you must not use the Tea Button to extract coffee capsules. Please carefully select the required button. Failure to do so may block your filter plate, preventing or slowing down extraction.
   CAUTION : Do not use tea function with coffee capsules, this may damage your machine andinvalidate warranty. Please see Cleaning Section  within your Instruction Manual on page 17 if you extract a coffee capsule using the Tea Button.

8. Your Dualit Café Plus has a Filter Plate used to create the smooth espresso crema. This needs regular cleaning to maintain optimum performance. If you notice your coffee is extracting slowly or not at all, please refer to the Cleaning Section. Extraction between 10 and 40 seconds for a 35ml espresso shot is within the normal range. If extraction lasts longer than 45 seconds, please follow the cleaning procedure found on page 17 then carry out a descale.

9. The Coffee & Tea Buttons will illuminate once dispense has finished. Your beverage is now ready tobe consumed. Note: The  Buttons may flash to indicate that the machine is warming up ready for next use.

10. Lift the Lever fully, to empty the capsule into the Capsule Basket. We recommend the Capsule Basket is emptied after use.

11. After using the machine we recommend flushing the machine through. Ensure the Lever is pushed down fully and press the Coffee Button. Water will flush through the machine and into the Drip Tray.

Note :

• Do not use a Coffee capsule in Tea mode.
• Switch off and unplug after use.
• Do not leave capsules in machine after use.
• Empty Drip Tray regularly.
• Your machine is fitted with a Descale indicator. If the Coffee & Tea Buttons flash quickly immediately after switching on the machine, then descaling is required. See page 15 ‘Descale Mode’.

PROGRAMMABLE DOSING MEMORY

The Capsule Machine has an Auto-Dose feature that ensures the correct amount of drink is dispensed every time. Ensure the machine has enough water in the Water Tank and is switched on.

NOTE – The factory setting of the machine is programmed to 35ml for the Espresso button, 70ml for the Lungo button and 180ml for the Tea button. However, this can be adjusted to suit your taste preference.
For tea, we recommend using 1 capsule for a 150- 180ml tea cup (depending on your strength and taste preference). For a mug (250ml) we recommend using 2 capsules and setting your dose to 125ml.

1. Open the Lever fully and insert a capsule. Then push the Lever down fully. Place a cup on the Drip Tray.
2. Press the Coffee Button once and hold for 5 seconds, then release. The machinewill start dispensing. Press the  Coffee Button again when the desired amount is reached, and the dispensing will stop.
3. Press the Coffee Button twice and hold for 5 seconds, then release. The machine will start dispensing. Press the Coffee Button again when the desired amount is reached, and the dispensing will stop.
4. Press the Tea Button once and hold for 5 seconds, then release. The machine will start dispensing. Press Tea Button again when the desired amount is reached and the dispensing will stop.
5. The Dosing Memory has now been programmed to dispense your chosen quantity of coffee or tea.
   N O TE: program will be saved even if machine is unplugged.

AUTO-START
The Auto-Start feature allows you to pre-select your dose whilst the machine is warming up. Then, once the machine has warmed up it will automatically dispense the selected Coffee or Tea.

1. Lift the Lever fully and insert the capsule. Then close the Lever fully. The Coffee & Tea Button will be flashing to indicate that the machine is warming up when the machine is turned on.
2. Place a small cup on the Drip Tray. If you like a particularly hot coffee, we recommend pre-warming the cup first (see page 10 ‘Daily Use’).
3. Whilst the machine is warming up, press the Coffee Button once for Espresso, twice for Lungo or press the Tea Button once for tea. The selected Button will flash and the other Buttons will cease to illuminate. Tip: press Buttons firmly.
4. The machine will now auto dispense the selected beverage, once it has warmed up.
5. After using the machine we recommend flushing the machine through. Remove capsule and ensure the Lever is pushed down fully, then press the Coffee Button. Water will flush through the machine and into the Drip Tray. Empty the Drip Tray, switch off and unplug after use.

DESCALE

HARD WATER WILL CAUSE LIMESCALE BUILD-UP, RESULTING IN BLOCKAGES THAT CAUSE PERMANENT DAMAGE.

IMPORTANT NOTICE: PRODUCT FAILURE DUE TO THE BUILD-UP OF LIMESCALE IS NOT COVERED BY GUARANTEE. Dualit recommends cleaning and descaling regularly, in a well-ventilated area to prevent limescale build up in the machine. Please note: Always clean your machine before beginning the descaling process. Refer to page 17 for the cleaning section. See Limescale warning on page 6 for frequency in your area in accordance with the hardness of your water. It is essential that a compatible descaler is used – visit www.dualit.com/machine- care for descaler options. The descale process takes approximately 30 minutes.
Caution : Avoid contact with descaling solution. Steam released during descale process may be harmful. Risk of scalding and injury.

1. Ensure your descaling product is suitable for coffee machines; follow descaling product instructions carefully. If you are using a water softener, ensure water softener is removed before adding descaler. Fill water tank with descale solution
2. The Coffee & Tea Buttons will quickly flash, immediately after switching on, to indicate descaling is required. Ensure your descaling product is suitable for coffee machines and follow descaling product instructions carefully.
3. Ensure the correct ratio of water is used to create the Descaling Solution. Turn the machine off, remove the Water Tank and fill with the Descaling Solution. Remove Drip Tray and place large container under the nozzle. Insert Water Tank. Turn on and wait for the Coffee & TeaButtons to stop flashing. Press both Coffee & Tea Buttons firmly at the same time and hold for 5 seconds. Both Buttons will now quickly flash.
4. Ensure the Lever is pushed down fully and no capsule is present, then press the Coffee Button to start descaling. Your machine will dispense. This will continue until the Water Tank is empty. Wait 10 minutes for the Descaling Solution to take effect.
5. Rinse the Water Tank and fill with fresh water. Repeat step 4 (Dispense) and flush at least two full tanks of water through the machine to remove any traces of the Descaling Solution.
6. To exit the Descale Mode, press both Coffee & Tea Buttons at the same time and hold for 5 seconds. Both lights will go back to solid illumination. NOTE: if the machine is turned off in Descale Mode, it will stay in this mode when switched back on. If you are using water softener, ensure that it is placed back into the Water Tank once the Water Tank is clean.

CLEANING – AFTER EACH USE

BEFORE CLEANING, MAKE SURE THERE IS NO CAPSULE IN THE MACHINE, FOLLOW STEP 1 AND THEN SWITCH OFF, UNPLUG AND ALLOW TO COOL.

1. Ensure the Lever is pushed down and no capsule is present. Press the Coffee Button. Water will flush  through the machine and into the Drip Tray. Then switch off, unplug and allow to cool.

2. Remove the Drip Tray and Capsule Basket assembly, then lift the Capsule Basket out of the Drip Tray.
   WARNING : Drip Tray will be hot after use. Handle with care – risk of scalding.

3. Empty and Rinse the Drip Tray and Water Tank into the sink after each session. Refill the Water Tank withfresh water, just before you make your next beverage.

4. Use a small brush to remove any build up of debris on the Filter Plate. A soft toothbrush or something similar works well. A torch may be useful to check the plate is completely clean. Once cleaned, follow the descaling process on p.15 to clean inaccessible parts within the machine.
   Caution : Do not use sharp implements, risk of machine damage

5. Wipe down the body and Nozzle of the capsule machine with a damp, non abrasive cloth.

6. Wipe down the body Band Nozzle of the capsule machine with a damp, non abrasive cloth.
   Rinse to remove any remaining grounds. Place in your recycling bin. Dualit compostable capsules should be disposed of via your council food waste collection. Plastic capsules to be disposed of via household waste.

TROUBLESHOOTING

IMPORTANT NOTICE: Product failure due to the build up of limescale is not covered by guarantee – descale regularly. +TO CONTACT CUSTOMER SERVICES, PLEASE EMAIL INFO@DUALIT.COM WITH YOUR MODEL AND SERIAL NUMBERS.

THE CAPSULE MACHINE DOES NOT TURN ON
1. The unit may not be properly connected to the power supply.| 1.1  Check the plug is in the socket and the switch is turned on.

1.2  Check and replace the fuse if necessary. Note: in order

to open the plug, remove the label to reveal the screw.

1.3  The machine may be in Standby Mode, which activates automatically after 10 minutes. In this Mode the tea and coffee lights turn off to conserve energy. You can exit Standby Mode by pressing any Button.

THE CAPSULE MACHINE IS NOT DISPENSING TEA OR COFFEE
1. The Coffee or Tea Buttons illuminate without flashing, but no tea or coffee is dispensed.| 1.1  The Nozzle could be blocked. Follow the Cleaning instructions on page 17. If this does not clear the blockage refer to page 15 to descale your machine.

1.2  The inserted capsule could be faulty. Wait a few moments before opening the Lever, flush the machine through and then try again with another capsule.

1.3  Ensure that the Lever is properly closed and the Capsule

Basket is empty.

1.4  There could be air trapped in the pipework. Remove the capsule and ensure that the Water Tank is full. Press the Coffee or Tea Button. Water should exit the Nozzle. If it doesn’t, press again to release the trapped air.

2. You may have run out of

water.

| 2. Remove the Water Tank and fill with fresh water.
3. The Water Tank may not be seated correctly.| 3. Position by aligning the connection and pushing down firmly. Tip: Bubbles rise in the Water Tank when it is correctly seated. Then push the Water Tank Lid down to cover the Water Tank.
MY MACHINE IS MAKING A LOUD NOISE OR EXTRACTION HAS STOPPED MID USE
1. You may have run out of water (the machine is making a noise and the Buttons are flashing).| 1. Turn the machine off and remove the Water Tank. Refill with fresh water and then place the Water Tank back onto the machine. Follow instructions on page 09 before dispensing.
2. There may be an airlock in the pipework.| 2. Remove the capsule and ensure that the Water Tank is full. Press the Coffee or Tea Button. Water should exit the Nozzle. If it doesn’t, press again to release the trapped air.
MY CAPSULE MACHINE IS LEAKING

1. There is water beneath the capsule machine.| 1.1  There will be a small amount of condensation forming underneath the capsule machine after making numerous beverages. This is safe and does not mean the machine is leaking.

1.2  Ensure that the Water Tank has been correctly inserted. When refilling with water, always switch off the capsule machine and only then remove and refill the Water Tank. Otherwise, water could leak from the appliance. If you still feel the capsule machine is leaking, stop, unplug and contact Dualit customer services+ for help.

MY COFFEE HAS NO CREMA
1. Little to no crema is produced.| 1.1  Each time coffee is dispensed, essential oil is deposited in the Nozzle. Descale and follow instructions on page 15.

1.2  Use Dualit or Nespresso® capsules* .

1.3  Check your capsules are in date. Stale coffee affects crema and taste.

1.4  Ensure that you are not using the Tea Button for Coffee.

FACTORY SETTINGS
1. What is the factory setting of the capsule machine?| 1. The factory setting of the machine is programmed to 35ml for the Espresso Button, 70ml for the Lungo Button and 180ml for the Tea Button.
2. Can I change the factory settings?| 2. Yes. Please follow ‘Programmable Dosing Memory’ on

page 13.

COFFEE & TEA BUTTONS
1. What happens if I repeatedly press the Buttons while tea or coffee is being dispensed?| 1. The capsule machine interrupts the dispensing of the tea or coffee prematurely.
2. Is the Programmable Dosing Memory deleted when the appliance is unplugged?| 2. No, the programming is not affected by unplugging the appliance.
3. The Buttons flash for a long time. When is the capsule machine ready to use?| 3. It takes a little time for the capsule machine to achieve the optimum water temperature (approx. 30-60 seconds). Once it does, the Buttons will illuminate and will be ready to dispense tea or coffee.
CAPSULES
1. The capsule does not drop automatically into the Capsule Basket when I lift the Lever.| 1.1 The Capsule Basket could be full. Please empty it.

1.2. Ensure that you fully lift the Lever.

2. The capsule cannot be inserted correctly.| 2. The Capsule Basket could be full. Please empty it.
COFFEE DISPENSE IS SLOW OR STOPS DURING EXTRACTION

1. The Water Tank is empty.| 1. Fill up the Water Tank & dispense just water.
2. Internal pipes may be blocked.| 2. Descale regularly. See page 15.
3. Wrong button may have

been seleted.

| 3. Ensure you are not using Tea Button with Coffee Capsules.
4. The Filter Plate may be

blocked.

| 4. The Filter Plate may need cleaning. Refer to the Cleaning

section on page 17 and Descaling on page 15.

BUTTONS ARE FLASHING ALTERNATELY AND THE MACHINE IS NOT DISPENSING
1.The Water Tank is empty.| 1. Fill up the Water Tank & only dispense water.
2. Internal pipes may be blocked.| 2. Descale regularly. See page 15.
3. Faulty flow-sensor.| 3. Contact Dualit customer services+ for help.
BUTTONS ARE FLASHING QUICKLY FOR 5-6 SECONDS EVERY TIME MACHINE IS TURNED ON
1. Machine is recommending the user to descale.| 1. Enter Descale Mode and follow the instructions on page 15.
MACHINE TURNS OFF AUTOMATICALLY AFTER A PERIOD OF INACTIVITY
1. Machine has entered into Standby Mode after 10 minutes which is an EU approval requirement.| 1. Press Coffee or Tea Button to reactivate the machine. The Buttons will flash and the machine will warm up, ready for use. ALWAYS SWITCH OFF & UNPLUG AFTER USE.
COFFEE & TEA BUTTONS ARE FLASHING QUICKLY EVERY TIME MACHINE IS TURNED ON
1. You are in Descale Mode.| 1. Press and hold Tea & Coffee Buttons for 5 seconds to exit.
MY MACHINE IS VIBRATING WHEN DISPENSING
1. Your machine has a powerful 19 bar pump which can cause vibrations when machine is placed incorrectly.| 1. Unplug the device and remove the Water Tank. Ensure the machine is placed on a flat, even surface. Ensure the Water Tank and Capsule Basket/Drip Tray are fully located.
MY COFFEE IS NOT HOT ENOUGH
1. Internals have not been

pre-heated.

| 1. Press the Coffee Button ensuring no capsule is inside the coffee machine; this will run hot water through internal pipework.
2. Cup or mug is not pre-warmed.| 2. Pre-warm your cup by dispensing hot water into it.
LEVER DOES NOT CLOSE
1. The capsule may not be located correctly.| 1.1  Ensure that the capsule is located correctly as per page 10.

1.2  Ensure the Capsule Basket is not over filled, empty

Capsule Basket if full.

GUARANTEE

This appliance is of excellent quality and construction. However, if any defects in materials or workmanship do appear during the relevant guarantee period, we will, at our discretion, either repair or replace the defective parts, free of charge, subject to the terms and conditions of our Guarantee shown below.

This Guarantee covers both parts and labour. Carriage is not included. Your Guarantee period is as follows:

• 1 year
  This Guarantee provides benefits which are additional to, and do not affect, your statutory rights. This Guarantee does not cover the cost of returning the product to the dealer from whom it was purchased or to ourselves. This Guarantee applies only to products sold and located in mainland Great Britain. It does not cover liability in respect of or replacement of plugs, cables or fuses and also does not cover defects due to:

• Failure to use or maintain product in accordance with Dualit’s instructions.

• The product being connected to an unsuitable electricity supply.

• Accidental damage to or abuse or misuse of the product.

• Product modification except by Dualit or approved agent.

• Dismantling of or interference with the product.

• Theft or attempted theft of the product. Before returning any product under this Guarantee, please check that:

• You have followed the product instructions correctly.

• Your mains electricity supply is functional.

If you wish to claim under this Guarantee you should:

• Send the product, postage or carriage paid, to the dealer from whom it was purchased or to Dualit direct.
• Ensure that the product is clean and packed carefully (preferably in its original carton).
• Enclose details of your name, address and telephone number and when and where the product was purchased, together with proof of purchase (e.g. a till receipt).
• Give exact details of the nature of the defect. This Guarantee does not cover any other claims whatsoever, including, without limitation, any liability for incidental, indirect or consequential damage, nor does it cover any claims for conversion or modification or for the costs of repair carried out by any third party without the prior consent of Dualit. If replacement parts are fitted to the product this will not extend the period of the Guarantee. For further advice contact the Dualit
  customer helpline on +44 (0)1293 652 500
  (09:00 to 17:00 Monday to Friday).
  Alternatively, email Dualit at info@dualit.com
  or visit www.dualit.com

EcoPress™ your used aluminium capsules to separate the coffee from the capsule for easy kerbside recycling. Available to purchase from WWW.DUALIT.COM/ECOPRESS

References

• Register Your Product
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