Paradox SP5500 4 to 32-Zone Expandable Security Systems User Guide
- October 27, 2023
- Paradox
Table of Contents
SP5500 4 to 32-Zone Expandable Security
Systems User Guide
32-Zone Expandable Security Systems
Warranty
For complete warranty information on this product please refer to the Limited
Warranty Statement found on the website www.paradox.com/terms. Your use of the
Paradox product signifies your acceptance of all warranty terms and
conditions.
Limitations of Alarm Systems
We strongly advise that you review and take into consideration the
“Limitations of Alarm Systems” document available on our website at
http://paradox.com/Terms/.
Warning for Connections to Non-Traditional Telephony (e.g. VoIP)
Paradox alarm equipment was designed to work effectively around traditional
telephone systems. For those customers who are using a Paradox alarm panel
connected to a non-traditional.
telephone system, such as “Voice Over Internet Protocol” (VoIP) that converts
the voice signal from your telephone to a digital signal traveling over the
Internet, you should be aware that your alarm system may not function as
effectively as with traditional telephone systems.
For example, if your VoIP equipment has no battery back-up, during a power
failure your system’s ability to transmit signals to the central station may
be compromised. Or, if your VoIP connection becomes disabled, your telephone
line monitoring feature may also be compromised. Other concerns would include,
without limitation, Internet connection failures which may be more frequent
than regular telephone line outages.
We therefore strongly recommend that you discuss these and other limitations
involved with operating an alarm system on a VoIP or other non-traditional
telephone system with your installation company. They should be able to offer
or recommend measures to reduce the risks involved and give you a better
understanding.
WARNINGS: Information to User This equipment has been tested and found to
comply with the limits for Class B digital devices, pursuant to Part 15 of FCC
rules. These imits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency nergy, and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that nterference will not
occur in a particular installation. If this equipment does cause harmful
interference to equipment intermittently, the user is encouraged to try to
correct he interference by one or more of the following measures: (1) re
orient or relocate the
receiving antenna; (2) increase the separation between the equipment and
receiver; (3) connect the equipment to an outlet on a circuit other than the
one to which the receiver is connected, or (4) consult the dealer or an
experienced radio/TV technician for assistance.
CAUTION: The user is cautioned that any changes or modifications not
xpressly approved by Paradox Security Systems could void the user’s authority
to operate/use the equipment.
Patents
One or more of the following US patents may apply: 7046142, 6215399, 6111256,
5920259, 5886632, and RE39406. Canadian and international patents may also
apply.
© 2022 Paradox Security Systems Ltd. All rights reserved. Specifications may
change without prior notice.
Paradox, StayD, Magellan and Spectra are trademarks or registered trademarks
of Paradox Security Systems (Bahamas) Ltd. or its affiliates in Canada, the
United States and/or other countries.
01: Master| Partition1| Partition2| Byp| Stay| Force| Armonly| PGMonly|
Duress
---|---|---|---|---|---|---|---|---
02: Master 1| | | | | | | |
03: Master 2| | | | | | | |
4.00| | | | | | | |
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29:00:00| | | | | | | |
30:00:00| | | | | | | |
31:00:00| | | | | | | |
Zone Settings
Write the device type (motion detector, door contact etc.) and location:
Zone Number and Description| Partition1 or 2| Byp| Stay| Sleep| Force| 24Hr|
Entry deal| Fire zone| Fire Delay
---|---|---|---|---|---|---|---|---|---
001:| | | | | | | | |
002:| | | | | | | | |
003:| | | | | | | | |
004:| | | | | | | | |
005:| | | | | | | | |
006:| | | | | | | | |
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025:| | | | | | | | |
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027:| | | | | | | | |
028:| | | | | | | | |
029:| | | | | | | | |
030:| | | | | | | | |
031:| | | | | | | | |
032:| | | | | | | | |
User Codes
User codes are personal identification numbers for each user that allow you to enter certain programming modes, arm or disarm your system, as well as activate or deactivate PGMs. The system supports the following:
- 1 System Master Code
- 2 Master Codes
- 29 User Codes
System Master Code (Default: 1234)
The System Master Code can arm or disarm any partition, and can create, modify
or delete any user code.
Master Codes
Master Code 1 is permanently assigned to Partition 1 and can be used to
create, modify or delete user codes that are assigned to Partition 1. Master
Code 2 is permanently ssigned to Partition 2 (exception: when partitioning is
disabled, Master Code 2 will be assigned to Partition 1) and can be used to
create, modify or delete user codes that are assigned to the same partition.
NOTE: Master Codes cannot modify or delete user codes assigned to both
partitions. Only the System Master Code can modify or delete user codes
assigned to both partitions.
Duress Code
If you are forced to arm or disarm your system, entering the user code with
the duress option enabled will arm or disarm the system and immediately
transmit a silent alert Duress Code) to the monitoring station. The duress
code must be enabled by your installer.
User Code Length
Your system can be programmed to use either 4- or 6-digit user codes, where
each digit can be any value from 0 to 9. Six-digit codes are considered more
difficult to “crack” and therefore, more secure. Avoid programming simple or
obvious user codes, such as your telephone number, address, or codes such as
1234.
Adding / Modifying a User
How do I add / modify a user? | Visual Feedback |
---|---|
1 | Press the [ ] key. |
2 | Enter your [ MASTER CODE ]. |
When a number on the keypad is lit, the user is already programmed.
3| Select a user by entering a 2-digit user number (01 to 32).| “Arm” flashes.
4| Enter a 4- or 6-digit [ USER CODE ].| “Sleep” flashes.
5| Confirm the [ USER CODE ].| “Stay” flashes.
** 6| To register a remote, press and hold any remote button for 3 seconds.
Release. Press and hold any remote button for 3 seconds. If you do not wish to
assign a remote, press [ ENTER ].| ** “Off” flashes.
** 7| To program another user, go to step 3. To exit, press [ CLEAR
]. For partitioned systems, ontinue to step 8.
8| Press [1] and/or [2] to assign the user to a partition. Press [
ENTER ].
9| To program another user, go to step 3. To exit, press [ CLEAR
]**.
Deleting a User
How do I delete a user?
- Press the [ ] key.
- Enter your [MASTER CODE].
- Select a user by entering a 2-digit user number.
- Press and hold the [SLEEP] key until you hear the confirmation beep.
Setting the Time & Date
How do I set the time & date?
- Press the [ ] key.
- Enter your [MASTER CODE].
- 3Press [TBL].
- Press [5].
- Enter time* in the [HH.MM] format. If HH = 13 or more, skip to step 7.
- Select time format. [1] = 24hr; [2] = AM; [3] = PM.
- Enter the date in the [YYYY/MM/DD] format. You have now set the time & date. Press [CLEAR] to exit.
- *For SP4000 / SP65 systems, time must be entered in 24hr format. Omit step 6 (time format).
Setting Chime Zones
A chime-enabled zone will advise you every time it is opened by causing
your keypad to beep. Each keypad must be chimed separately.
How do I chime zones?
-
For K32+: Press & hold the [ ] key. The Arm1, Arm2, Stay1, and Stay2 LEDs will flash. Enter the zone number corresponding to the zones you want to chime. The corresponding LED will light up. Press the [ENTER] key to exit.
-
For K35: Press & hold the [ ] key (K35). The word Chime will appear on the screen. Enter the zone number corresponding to the zones you want to chime. The corresponding LED will light up. Press the [ENTER] key to exit.
• For K10V, K10H and K636: Press & hold the zone key ([ ] to [0(10)]). Accept beep = chime on.
• For K32LCD+: Press and hold the [ ] key. Press [1] to select which zone to chime or press [2] to configure chime period. The chime period allows you to
specify the time frame in which the zone will chime. Enter the zone number corresponding to the zones you want to chime. Press the [ENTER] key to exit.
How do I disable chime zones? -
For K32+, K35, and K32LCD+: To disable chime zones, repeat this process and enter the zone number to disable a chime zone, or press [SLEEP] to disable all chime zones instead of entering a zone number.
-
For K10V, K10H and K636: Press & hold the zone key ([1] to [0(10)]). Fail beep = chime off.
NOTE: For a description of the confirmation and rejection beeps, see Keypad Feedback on page 9. To identify your keypad, see page 10.
Trouble Display
Your alarm system continuously monitors several trouble conditions that can be
reported directly to your monitoring station. When a trouble condition occurs,
the [TBL] key will illuminate. Press the [TBL] key, and the keypad will
illuminate a number corresponding to the trouble the system is experiencing.
Except for the Timer Loss trouble, contact your monitoring station or
installer to resolve the trouble condition.
NOTE: If the keypad emits a BEEP every 5 seconds whenever a new trouble
condition has occurred, press the [TBL] key to stop the “Trouble Beep”.
Accessing the Trouble Display
**Press [ TBL ]| Key / LED Lit| Trouble Type|
Trouble Details**
---|---|---|---
[1]| Wireless Zone Low Battery| The batteries for one of the system’s wireless
devices needs to be replaced.
[2]| Power Trouble| The control panel is experiencing power trouble.
[3]| Bell Trouble| There is a bell disconnect/overload on the control panel.
[4]| Communication Trouble| Your alarm system, if monitored, could not
communicate with the monitoring station.
[5]| Tamper/Zone Wiring Failure| A wiring problem is occurring on one or more
devices.
[6]| Module Tamper Trouble| A device’s anti-tamper switch has been triggered.
[7]| Fire Loop Trouble| One of the zones is in fire loop trouble.
[8]| Timer Loss| Your alarm system’s clock must be reprogrammed. See Setting
the Time and Date on page 7 to set your system’s time and date.
[9]| Wireless Zone Supervision Loss| One or more wireless zones are no longer
communicating with the system.
[0 (10)]| Module Supervision Loss| One or more modules are no longer
communicating with the system.
[16] / [SLEEP]| Keypad Fault| There is a problem with one of your system’s
keypads
Keypads
Auditory Feedback
When you enter information on the keypad, it will guide you with beep tones
that communicate confirmation or rejection of your entries. You should be
familiar with these two keypad beep tones:
Confirmation Beep: When an operation (e.g. arming/disarming) is successfully
entered on the keypad or when the system switches to a new status/mode, the
keypad reduces an intermittent beep tone (“BEEP-BEEP-BEEP-BEEP”). Rejection
Beep: When the system reverts to its previous status or when an operation is
incorrectly entered on the keypad, it will emit a continuous beep tone
(“BEEEEEEEEP”).
The following are other types of auditory feedback, and will always be
accompanied by the flashing of an arm key or LED ([ARM], [STAY], or [SLEEP]):
- Continuous beep = Alarm
- Variable beep = Fire alarm
- Intermittent beep = Beginning of exit delay
- Fast Intermittent beep = Last 10 seconds of exit delay
Visual Feedback
The keypad includes colored lights which convey the current status of your
system. The state of each light represents a specific condition in your
system.
NOTE: Many of the eaters in your system must be enabled by the
installer. If the feature is not programmed, the keypad will emit a rejection
beep and the action will be canceled. Refer to Zone Settings on page 5 for
details.
Keypad Muting
When muted, the keypad will only emit the confirmation beep and rejection
beep, and will beep when a key is pressed. Therefore, when muted, the keypad
will not beep during an alarm and will not beep for chime enabled zones. Each
keypad must be muted separately.
How do I mute the keypad?
- For K32+, K35, K636, K10V and K10H: Press & hold the [CLEAR] key for 6 seconds to enable or disable keypad muting. If the keypad emits a confirmation beep, Keypad Muting is enabled for that keypad. If the keypad emits a rejection beep, the feature is disabled.
- For the K32LCD+: Press and hold the [ ] key for keypad settings. Press [4] for Mute Control. Press [arm] to enable or disable keypad muting.
Keypad Backlight
The illumination level behind the keys can be modified to suit your needs.
How do I modify the backlight?
-
For K32+: Press and hold the key. Press the key to set the desired backlight level. Press [CLEAR] or [ENTER] to exit.
-
For K35: Press and hold the [ ] key for 4 seconds. Keys 1, 2, 3, 5 and 6 will flash. Press [CLEAR] to exit the menu without saving the information or press [ENTER] to exit the menu and save the information. Press the desired key and scroll using the [ ] and [ ] to adjust:
[1] To adjust the scrolling speed.
[2] To adjust the backlight (0 = Off, 1 = Lowest brightness / 7 = Maximum brightness)
[3] To adjust the contrast (0 = Low contrast, 4 = High contrast)
[5] To adjust the auto dim backlight level (0 = Off, 1 = Lowest auto dim backlight, (…) 7 = Highest auto dim backlight
[6] To adjust the auto dim delay (0 = Off, 1 = 1 sec., 2 = 5 sec., 3 = 10 sec., 4 = 20 sec., 5 = 1 min., 6 = 2 min., 7 = 4 min.) -
For the K10V, K10H and K636: Press and hold the [MEM] key. THE [MEM] KEY WILL ILLUMINATE. PRESS THE [MEM] KEY TO SET THE DESIRED BACKLIGHT LEVEL. Press [CLEAR] or [ENTER] to exit.
-
For the K32LCD+: Press and hold the [] key. Press [2] to modify the backlight. Scroll using the [ ] and [ ] keys. Press [ENTER] to save.
Keypad Overviews
[TBL] Trouble display
ON = Trouble(s) occurring (page 8)
[MEM] Alarm memory display
ON = Alarm(s) occurred (page 18)
[BYP] Bypass programming
ON = Zone(s) bypassed (page 15)| K636 Keypad Overview
| [ARM] (page 15)
[SLEEP] (page 15)
[STAY] (page 15)
ON = System armed
OFF = Zone disarmed
Flash = Exit Delay
Fast Flash = Exit Delay (final 10 sec.) / zone in alarm
---|---|---
Zone Display:
The keys [1] to [0(10)] correspond
to zones 1 to 10 respectively:
Key lit= Open or entry delay
Key flash= In alarm
= Press once + [MASTER CODE] forQuick Menu rogramming (see MasterQuick Menus)|
IMPORTANT: If installed on a partitioned system, the K636 will nly
display partition 1.| Off Key:
ON= Disarmed
OFF= System armed
Light (AC):
ON = Power on
OFF = Power off
StayD Light:
ON= StayD on
OFF= StayD off
K10LEDV/H Keypad Overview
[TBL] Trouble display
ON = Trouble(s) occurring (page 8)
[MEM] Alarm memory display
ON = Alarm(s) occurred (page 18)
[BYP] Bypass programming
ON = Zone(s) bypassed (page 15)| Partition 1 Status Partition 2 Status| [ARM]
(page 15)
[SLEEP] (page 15)
[STAY](page 15)
ON = System armed
OFF = Zone disarmed
Flash = Exit Delay
Fast Flash = Exit Delay (final 10 sec.) / zone in alarm
---|---|---
Zone Display:
The keys [1] to [0(10)] correspondto zones 1 to 10 respectively:
Key lit= Open or entry delay
Key flash= In alarm
= Press once + [MASTER CODE] for
Quick Menu Programming (see Master
Quick Menus)| | Off Key:
ON= Disarmed
OFF= System armed
Light (AC):
ON = Power on
OFF = Power off
StayD Light:
ON= StayD on
OFF= StayD off
K35 Keypad Overview
= Press once + [MASTER CODE] for Quick Menu programming See Master Quick
Menus.
= Press & hold for keypad settings
= Press & hold for chime programming See Setting Chime Zones.
K35 Icon Display and Description
Icon | Description |
---|---|
StayD | On = StayD mode enabled |
**** | Indicate Partition 1 and 2 |
OFF | On = System is disarmed |
STAY | On = System is Stay armed |
SLEEP | On = System is Sleep armed |
ARM | On = Partition is armed |
ALARM | Flashing = System is in alarm |
PRE-ALARM DELAY | On = Countdown to alarm on Pre-Alarm zones |
ZONE OPEN | On = Illuminated zone(s) are open |
ZONE IN ALARM | On = Illuminated zone(s) are in alarm |
K32+ Keypad Overview
[TBL] Trouble display
ON = Trouble(s) occurring (page 8)
[MEM] Alarm memory display
ON = Alarm(s) occurred (page 18)
[BYP] Bypass programming
ON = Zone(s) bypassed (page 15)| [ARM] (page 15)
[SLEEP] (page 15)
[STAY] (page 15)
ON = System armed
OFF = Zone disarmed
Flash = Exit Delay
Fast Flash = Exit Delay (final 10 sec.) / zone in alarm
---|---
Off Key:
ON= Disarmed
OFF= System armed
Light (AC):
ON = Power on
OFF = Power off| StayD Light:
ON= StayD on
OFF= StayD off
(see StayD Mode on
page 14)
---|---
Zone Display:
The keys [1] to [0(10)] correspond
to zones 1 to 10 respectively:
Key lit= Open or entry delay
Key flash= In alarm
= Press once + [MASTER CODE] for Quick Menu Programming (see Master Quick
Menus).
= Press and hold to modify backlight (see page 9)
K32LCD+ Keypad Overview
Off Key:
ON= Disarmed
OFF= System armed
Light (AC):
ON = Power on
OFF = Power off| StayD Light:
ON= StayD on
OFF= StayD off
(see StayD Mode on
page 14)
---|---
[TBL] Trouble display
ON = Trouble(s) occurring (page 8)
[MEM] Alarm memory display
ON = Alarm(s) occurred (page 18)
[BYP] Bypass programming
ON = Zone(s) bypassed (page 15)| = Press once + [MASTER CODE] for Quick Menu
Programming (see Master Quick Menus)
= Press and hold to modify back light (see page 9)
= Press and hold for chime programming (see page 7)
Remote Controls
Your security system supports three types of remote controls; the REM1,
REM101, REM2, REM3, REM15, and REM25. The REM1, REM101 and REM15 are the most
basic remote controls, with the ability to perform five actions (e.g. arming,
disarming, activating a PGM, etc.). The REM2 and REM25 are more advanced, as
they performs p o six different actions, as well as provides visual and
auditory feedback (see table below). The REM3 is the most advanced remote
control, as it has all the functionalities of keypad (refer to the REM3 User
Manual for more information). The following table describes the visual and
auditory feedback of the REM2 REM25 remote controls.
Remote Control Feedback (REM2/REM25)
Full/Force Arming Feedback:
Action | Visual Feedback | Auditory Feedback |
---|---|---|
Disarming | Green on | TWO BEEPS |
Exit delay | Red / green slow flash | CONFIRMATION BEEP |
Arming / Entry Delay | Red on | CONFIRMATION BEEP |
Alarm | Red fast flash | ALARM BEEP |
Stay/Sleep Arming Feedback
Action | Visual Feedback | Auditory Feedback |
---|---|---|
Disarming | Green on | TWO BEEPS |
Exit delay | Yellow / green slow flash | CONFIRMATION BEEP |
Arming / Entry Delay | Yellow on | CONFIRMATION BEEP |
Alarm | Red fast flash | ALARM BEEP |
Other Feedback
Action | Visual Feedback | Auditory Feedback |
---|---|---|
PGM on/off | Yellow on | CONFIRMATION BEEP |
Arming & Disarming with Stayed
Stayed simplifies your life and makes it safer by protecting you 24 hours a
day, 7 days a week without ever having to disarm the system – even when
entering an armed area. Stayed lives with you and protects you at all times,
without any unprotected periods, and automatically re-arms the system so you
don’t need to remember to.
When entering/exiting a site, the system partly disarms to let you pass
through: simply notify the system with your remote and go through the
designated path which will automatically re-arm after you pass. All other
zones remain armed. The result is a system that is always protecting, without
the uncertainty of whether the system is armed or not. Other benefits of
Stayed include knowing when your kids are accessing potentially dangerous
areas, such as the balcony, pool or front door. Now you can truly have peace
of mind knowing that you are always protected. Consult your installer for more
information.
To Turn On/Off Stayed Mode
To turn on StayD mode:
[STAY] + [CODE] + [STAY] StayD light on
Press the [STAY] key followed by a valid code, then press the [STAY] key again
within ten seconds. The StayD light will light up to confirm StayD activation,
and the system will be in Stay mode.
To turn off StayD mode:
[OFF] + [CODE] + [OFF] Off light on
Press the [OFF] key followed by a valid code, then press the [OFF] key again
within ten seconds. The StayD light will turn off and the Off light will light
up to confirm StayD deactivation. With StayD disabled, the system will
function as a standard security system.
To Change Arm Mode
See Arming & Disarming on page 15.
To change the level of security – Stay to Sleep:
[SLEEP] for 2 sec. Delay Sleep light on
Press and hold the [SLEEP] key on any keypad. All zones which will be armed in
Sleep mode go into exit delay, allowing you to move to the bedroom. When the
exit delay ends, and you are in the bedroom, the rest of the interior will
arm. The system is now in Sleep mode.
To change the level of security – Sleep to Stay:
[STAY] for 2 sec. Stay light on
Press and hold the [STAY] key on the keypad located in the bedroom. The system
will instantly switch from Sleep to Stay mode, allowing you to leave the
bedroom and ove reely inside the house. If you accidentally leave the
bedroom without switching to Stay mode, all zones armed in Sleep mode will go
into a delay, allowing you enough time to switch to Stay mode.
Leaving the site – Stay to Full:
Keypad: [ARM] for 2 sec. Delay Arm light on
Press and hold the [ARM] key on the keypad that the exit path is assigned to.
This will start an exit delay period for all zones in the exit path. After you
have left the property, all exit path zones will rearm. The system is now in
Full mode.
Entering the site – Full to Stay:
Keypad: [CODE] Stay light on
When entering the property through the entry path, all zones assigned to the
entry path will go into delay, allowing you to enter the house. Entering a
valid code on the eypad the entry path is assigned to ends the entry delay
and switches the system to Stay Arm mode. The entry path zones will rearm. The
system is now in Stay mode.
Leaving the site without changing arm mode:
[OFF] for 2 sec.
Press and hold the [OFF] key for 2 seconds on a keypad to leave the site
without changing arm mode.
Advanced StayD Settings
Window Mode and Re-arm Delay
In a Stay-armed system: This mode allows you to open one exterior zone without
triggering an alarm. To enter Window mode, press [OFF], then your [USER CODE].
All zones that can be opened flash. The system will start an exit delay,
allowing you to open an exterior zone such as a window or a door. The system
will only allow you to open one zone as the exit delay will end after doing
so. When you close the open zone (window, door, etc.) that zone will re-arm.
When closing an exterior zone such as a window or door, a delay will start
allowing you to close the zone properly. The re-arm delay starts when you
close the zone, and you ust keep the zone closed for the entire delay period
for it to re-arm. This is especially useful for windows that stick thus
reducing false alarms.
Live View Mode:
During an alarm, press the [CLEAR] key to view the movement. The zone lights
on the keypad will show the opening and closing of zones as they occur.
Arming & Disarming
Take full advantage of your system by familiarizing yourself with all the
arming methods. If your system is not partitioned (see Partitioning on page
22), everything is onsidered as belonging to Partition 1.
NOTE: If you cannot arm because a zone is open, the system will enter in
Bypass Programming. Enter the two digit zone you wish to bypass and press
[ENTER], or press [ENTER] to bypass all open zones.
Regular Arming
This method will arm all the zones in the selected partition. Please note
that Regular arming can also be activated using Auto-Arming (see Auto-Arming
on page 16) or One-Touch Arming (see One-Touch Arming on page 16).
How do I Regular arm?
- Close all zones in the desired partition.
- Press [ARM] + [USER CODE].
- If you have access to both partitions (see Partitioning on page 22): Press the key corresponding to the desired partition ([1] or [2]). For both partitions, press the other key after the confirmation beep.
Sleep Arming
Similar to Stay arming, Sleep arming allows users to remain in a protected
area, but provides a higher level of protection. For example, in a two-story
house, the perimeter is protected with Stay arming. With Sleep arming, the
perimeter as well as the main floor are protected (motion detectors, etc.),
allowing you to roam the second floor and sleeping quarters. Sleep zones are
zones that are bypassed when Sleep arming. For example, when you go to sleep
at night, the entire premises except your bedroom is fully armed. Sleep arming
can also be activated using Auto-Arming (see Auto-Arming on page 16) or One-
Touch Arming (see One-Touch Arming on page 16).
How do I Sleep arm?
- Close all zones in the desired partition (except Sleep zones).
- Press the [SLEEP] key.
- Enter your [USER CODE].
- If you have access to both partitions (see Partitioning on page 22): Press the key corresponding to the desired partition, [1] or [2]. For both partitions, press the other key after the confirmation beep.
Stay Arming
This method allows you to roam freely within the premises while the perimeter
is fully armed. Stay zones are zones that are bypassed when Stay arming. For
example, if you lan on staying in for the night, doors and windows can be
armed without arming other zones like motion detectors. Stay arming can also
be activated using Auto-Arming (see Auto-Arming on page 16) or One-Touch
Arming (see One-Touch Arming on page 16).
How do I Stat arm?
- Close all zones in the desired partition (except Stay zones).
- Press the [STAY] key.
- Enter your [USER CODE].
- If you have access to both partitions (see Partitioning on page 22): press the key corresponding to the desired partition, [1] or [2]. For both partitions, press the other key after the confirmation beep.
Bypassing a Zone
Bypassing a zone allows you to ignore (deactivate) specified zones the next
time the system is armed. For example, you may wish to bypass certain zones
when workers are renovating part of your home. Once the system is disarmed,
the bypass entries are erased. When zones are bypassed, the [BYP] key will
illuminate. Zone bypassing can also be activated by using One-Touch Bypass
Programming (see page 16). If One-Touch Bypass Programming is enabled, press
the [BYP] key for three seconds to enter bypass programming. To remove the
Bypass feature from a zone, in step 3 enter the zone number again or press
[CLEAR] to erase all current entries. Press [CLEAR] + [ENTER] to delete
bypassed zones.
How do I bypass zones?
- Close all zones in the desired partition (except Stay zones).
- Press the [BYP] key. The [BYP] key will flash. Press [ENTER] to bypass all open zones or go to step 3.
- Illuminate the number(s) corresponding to the zone(s) you want to bypass by entering the zone number. Solid on = Zone open, Flash = Zone bypass, Off = Zone closed, not bypassed.
- Press the [ENTER] key to save and exit. Press [CLEAR] twice to exit without saving.
Bypass Recall Feature
After disarming the system, bypass entries are erased. The Bypass Recall
feature reinstates the previous bypass entries saved in memory. This
eliminates the need to manually re-program the bypass entries every time you
arm your system.
How do I recall bypass entries?
- Press the [BYP] key.
- Enter you [USER CODE].
- Press the [BYP] key.
- Press the [ENTER] key.
One-Touch Arming
One-Touch arming allows you to arm the system without using a user code. This
feature must be enabled by your installer. If One-Touch Arming is programmed,
you can increase the security level of your system (from Disarm Stay Arm Sleep
Arm Full Arm) without a code. See Figure 1 below.
One-Touch Regular Arming
Press and hold the [ARM] key to arm all zones in the partition. If
partitioned, keys [1] & [2] will flash. You can use this feature to allow
specific individuals like service personnel (e.g. cleaners) to arm without
giving them access to any other alarm system operations. See Regular Arming on
page 15.
One-Touch Stay Arming
Press and hold the [STAY] key to arm the perimeter (no Stay zones). See Stay
Arming on page 15.
One-Touch Sleep Arming
Press and hold the [SLEEP] key to arm all zones not defined as Sleep zones.
See Sleep Arming on page 15.
One-Touch Bypass Programming
Press and hold the [BYP] key to access Bypass programming mode. See Bypassing
a Zone on page 15.
Fast Exit
When the system is already Stay or Sleep armed: this feature will allow you to
exit already armed premises and keep the system armed. Press and hold the
[OFF] key for to start the exit delay. After the exit delay has elapsed, the
system will switch to its previous arming mode.
Figure 1: Arming / Disarming
Auto-Arming
Timed Auto Arming
The alarm system can automatically arm itself at a specified time every day.
As with Regular arming (see Regular Arming on page 15), the system will bypass
any open zones.
How do I program the Auto-Arm Timer?
- Press the [ ] key.
- Enter [MASTER CODE].
- Press the [BYP] key. The [BYP] key will flash.
- Press key [1] to set partition 1, or press key [2] to set partition 2.
- Enter the desired time for auto arm (24 hour clock, e.g. 18:30).
- Press key [1] to regular arm, key [2] to sleep arm, or key [3] to stay arm the partition.
How do I disable the Auto-Arm Timer?
- Press the [ ] key.
- Enter [MASTER CODE].
- Press the [BYP] key. The [BYP] key will flash.
- Press key [1] to set partition 1, or press key [2] to set partition 2.
- Press and hold [SLEEP] to temporarily disable the Auto-Arm Timer.
No Movement Auto Arming
The alarm system can be programmed to arm the system and/or send a report to
your monitoring station if no zone activity occurs for a pre-programmed amount
of time. This is a particularly useful feature when supervising an individual
with chronic health problems or for a person who lives alone. The system will
bypass any open zones.
Alarms
Alarm Display
If an alarm has occurred on a zone, the respective zone key will flash, the
[MEM] key will light up, and the zones will be stored in memory. These
respective keys will continue to flash until disarming even if the zones are
restored. To exit this mode and switch to live display mode before disarming,
press the [CLEAR] key. When the system s disarmed, the zone keys will turn
off, while the [MEM] key remains lit. Press the [MEM] key to illuminate the
key corresponding to the zones that were in alarm. The alarm memory will be
erased when the next alarm occurs and after a valid code is entered or upon
full-arming the system.
Disarming & Deactivating an Alarm
To disarm an armed system or an alarm, press [OFF] and enter your [USER CODE].
An entry point, like the front door, will be programmed with one of two Entry
Delay
Timers. When an entry point is opened, the keypad will beep until you disarm
the system. Your alarm system will not generate an alarm until this timer
elapses. Any user can disarm a partition they have been assigned to, except
users assigned with the Arm Only Option or PGM Only Option.
How do I disarm the system?
Press the [ ] key.
Panic Alarms
In case of an emergency, the system can provide three panic alarms that can
immediately generate an alarm after simultaneously pressing and holding two
specific keys for here seconds. Based on your needs, these panic alarms can
generate audible alarms (sirens or bells) or silent alarms and can communicate
specific messages to your monitoring station. For instance, pressing [1] and
[3] can mean “call the police” or anything you require. This feature must be
set by your installer.
Press and hold keys [1] and [3] for Panic type 1 (e.g. police).
Press and hold keys [4] and [6] for Panic type 2 (e.g. medical).
Press and hold keys [7] and [9] for Panic type 3 (e.g. fire).
Fire Alarms
Upon a fire alarm, the bell/siren will emit three “squawks” at 2 second
intervals until silenced or reset by entering a valid user code. If the zone
is a Delayed Fire Zone, there is a delay before the system contacts the
monitoring station. This will prevent unnecessary reporting of false alarms.
If there is no fire condition, contact your monitoring station immediately to
avoid an unnecessary response.
What do I do if a delayed fire zone was set off accidentally?
- Press the [CLEAR] key within 30 seconds of the alarm.
- Try to correct the problem.
- If the problem persists, after 90 seconds, the alarm will sound again. Press the [CLEAR] key again.
Minimizing Fire Hazards
The three most common causes of fires: Cooking is the leading cause of home
fires in the U.S. It’s also the leading cause of fire injuries. Cooking fires
often result from unattended cooking and human error, rather than mechanical
failure of stoves or ovens. Careless smoking is the leading cause of fire
deaths. Smoke detectors and smolder-resistant bedding and upholstered
furniture are significant fire deterrents. Heating is the second leading cause
of residential fires. However, heating fires are a larger problem in single
family homes than in apartments since the heating systems in single family
homes are often not professionally maintained.
Fire Safety Tips
In the event of a fire, escape first, then call for help. Develop a home fire
escape plan and designate a meeting place outside. Make sure everyone in the
family knows two ways to escape from every room. Practice feeling your way out
with your eyes closed. Never stand up in a fire, always crawl low under the
smoke and try to keep your mouth covered. Never return to a burning building
for any reason; it may cost you your life. Finally, having at least one
working smoke alarm dramatically increases your chances of surviving a fire.
And remember to practice a home escape plan frequently with your family.
Providing a Fire Warning System
Household fires are especially dangerous at night. Fires produce smoke and
deadly gases that can overcome occupants while they sleep. To warn against
fire, smoke detectors should be installed outside each separate sleeping area
in the immediate vicinity of the bedrooms and on each additional story of the
family living unit, including basements. Testing & Maintenance
With the system disarmed and the “OFF” light illuminated, activate motion
detectors by walking in the protected area. Open and close protected doors and
verify that the corresponding lights illuminate. Your installer can advise you
of the best way to test your particular system. Do not use open flame or
burning materials to test your fire detection devices. Contact your installer
for safe methods of testing your system. Under normal use, your system
requires virtually no maintenance other than regular testing. It is
recommended that the standby battery be changed every three years. Speak to
your installer about the necessary tests and how often they should be
performed.
Communicating Through the Internet (IP150+)
You can communicate with your security system by using a system accessory
called the IP150+ Internet Module (sold separately). The IP150+ controls and
monitors your security system remotely and is configured by your system
installer. With the use of the Insite Gold app, it allows for email
notifications of important system events such as alarms, arm/ disarm events,
and troubles. For example, receive an email at work when your kids get back
from school, or if an alarm occurs in your system at home. You can also view
live status of your system and arm/ disarm your system. For example, you have
just left your office for the weekend but are not sure you remembered to arm
it. Simply check the status of your system and arm it remotely. Consult your
installer for more information.
Communicating Using Text Messages (PCS Series)
You can communicate with your security system using text messages (SMS) by
using system accessories called PCS250/PCS250G/PCS265LTE modules (sold
separately). The PCS module allows you to receive text messages of system
events, such as alarms or troubles, on your cellular phone. It also allows you
to send text messages to arm or disarm your system from anywhere in the world.
Consult your installer for more information.
Receiving Text Messages
To receive text messages from your system you need to:
- Program the telephone numbers you wish to receive text notifications.
- Select which event groups (alarm, arm/disarm, trouble and trouble restore) will generate text messages.
- Select which partition the phone number is assigned to.
How do I set up the PCS module to send me text messages?
- Press the [] key.
- Enter [MASTER CODE].
- Press [ARM].
- Using the [ ] / [SLEEP] and [ ****] / [STAY] keys or by entering [01] to [08], select one of the eight telephone numbers you wish to program and press [ENTER].
- Enter the telephone number and press [ENTER].
- Select the which group of events will send a text message to the phone number set in step 5 (see Event Call options below).
- Press [ENTER].
- Select which partition(s) is assigned to this telephone number by pressing [1], [2], or both.
- To save, press [ENTER].
Event Call Options
Option | Events that send a text message |
---|---|
[1] | Any alarm (e.g. fire, burglary etc.) |
[2] | Arming and disarming |
[3] | Any trouble (e.g. battery loss) |
[4] | Any trouble restore (e.g. battery restored) |
Sample Text Messages
Sending Text Messages to Arm / Disarm
You can arm or disarm the system by sending a text message (SMS) from any
cell phone. The message must be sent to the PCS module’s phone number, as
determined by the cell phone provider (consult your installer for more
information). Text message commands have a specific format which follows this
pattern:
C[USER CODE].[ACTION].A[PARTITIONS]
NOTE: SMS commands must be entered in capital letters.
Example: C1234.ARM.A1/ C1234.OFF.A1
In the example above, user code 1234 will arm or disarm partition 1.
User Code
The first part of the text message is the user code (same code used on the
alarm system). It must be prefaced with the letter C and followed by a period.
Example:C1234.
Action
It is possible to arm or disarm the system. The command must be entered after
the user code and followed by a period. To arm the system, enter the ARM
command. To disarm the system, enter the OFF command. Example:C1234.ARM.
Partition
It is possible to arm or disarm specific partitions. The partitions must be
prefaced by the letter A, and separated by commas for individual partitions.
It is also possible to affect a series of partitions by writing TO between the
start and end partitions of that series. The list of partitions must be
followed by a period. Examples:C1234.ARM.A1. C1234.ARM.A1TO2.
IP Information
It is possible to receive the IP address of the PCS module via text message. A
valid user code must be entered to receive the IP address. The IP address can
be used to configure remote software. Consult your installer for more
information. Example:C1234.IP
PCS Module Phone Number: Enter the phone number of your PCS module here
(consult your cell phone provider)
Advanced System Features
Programmable Outputs (PGMs)
Your system may include one or more PGMs. When a specific event or
condition occurs in the system, The PGM can be used to reset smoke detectors,
activate light switches in your home or office, open/close garage doors and
much more. If programmed by your installer, you can press and hold keys [1] &
[2], [2] & [3], [4] & [5], [5] & [6], [7] & [8], or [8] & [9] for each
respective PGM. Press and hold [CLEAR] + [ENTER] or [] for three seconds to
perform a smoke reset. These features must be set by your installer.
Partitioning
Your system is equipped with a partitioning feature that can divide your alarm
system into two distinct areas identified as Partition 1 and Partition 2. When
partitioned, each zone, each user code and many of your system’s features can
be assigned to either Partition 1, Partition 2, or both partitions.
NOTE: If the system is not partitioned, all zones, user codes, and
features will be recognized as belonging to Partition 1. Partitioning is not
available when using a K636 keypad. Quick Function Keys Upon request of your
installer or monitoring station you may have to perform one of the following.
To enter Menu Programming, pressand then enter your [MASTER CODE].
In Menu programming, press: Test Report [MEM] + [2] If your system is
monitored by a monitoring station, this feature will send a test report code
to the monitoring station. Call PC [MEM] + [1] Will initiate a call to the
monitoring station that is using the BabyWare software.
Answer PC [MEM] + [1] Will force your security system to answer a call made by
your monitoring station that is using the BabyWare software.
Cancel Communication [MEM] + [9] Cancels all communication with the BabyWare
software if it has been initiated.
System Notes
Zone Description
Is this system partitioned? Yes No
Partition 1 = __
Partition 2 = __
Special Keys and Features
[ARM] One-Touch Regular arming is activated
[STAY] One-Touch Stay arming is activated
[SLEEP] One-Touch Sleep arming is activated
[BYP] One-Touch Bypass Programming is activated
Panic Alarms
[1] & [3] Police or Audible Off Report only
[4] & [6] Aux. or__ Audible Off Report only
[7] & [9] Fire or__ Audible Off Report only
PGMs
PGM 1 | PGM 2 | PGM 3 | PGM 4 |
---|---|---|---|
PGM 5 | PGM 6 | PGM 7 | PGM 8 |
PGM 9 | PGM 10 | PGM 11 | PGM 12 |
PGM 13 | PGM 14 | PGM 15 | PGM 16 |
PGM Utility Keys
[1] & [2 | [2] & [3]: |
---|---|
[4] & [5 | [5] & [6]: |
[7] & [8]: | [8] & [9]: |
System Timers
Enter and exit your premises through the designated doors.
Exit Delay 1 (Partition 1): sec. = time to exit premises
Exit Delay 2 (Partition 2): sec. = time to exit premises
Entry Delay 1 = ___sec. = time to disarm before alarm; enter through zone
___
Entry Delay 2 = ___sec. = time to disarm before alarm; enter through zone
___
Alarm will activate siren or bell for __ min.
PCS Module Phone Number
Enter the phone number of your PCS module here (consult your cell phone
provider)
Other Information
Installed by____
Date: ____
Monitored by:____
Telephone: __
Your account number: _
Alarm transformer location:___
On circuit #:___
Location of Telephone Connections:____
Quick Programming
Master Quick Menus
User
Step | Action | Details |
---|---|---|
1 | [ ] + [MASTER CODE] | The [ ] key will flash. LED/key on = programmed user |
2 | [user number] | 2 digits: 01 to 32. |
3 | [code] | Enter a 4 or 6-digit code. |
4 | [confirm code] | Re-enter 4 or 6-digit code. |
Press any remote button twice.
5| assign remote| If you do not wish to assign a remote, press [ENTER].
To program another user, go to step 2.
6| | To exit, press [CLEAR].
For partitioned systems, continue to step 7.
7| [1] and/or [2] + [ENTER]| Assign the user to one or both partitions and
press [ENTER]. By default, users are assigned to partition 1.
Goes to next available user.
Delays
Step | Action | Details |
---|---|---|
1 | [ ] + [MASTER CODE] | The [ ] key will flash. |
2 | [tbl] | Default = 045 sec. |
Default = 045 sec.
3| [1] = Entry Delay 1 (sec.)
[2] = Entry Delay 2 (sec.)
[3] = Exit Delay (sec.)
[4] = Bell Cut-Off (min.)| Default = 060 sec.
Default = 004 min.
4| [000] to [255]| //___ Enter a value between 000 and 255
Time and Date
Step | Action | Details |
---|---|---|
1 | [ ] + [MASTER CODE] | The [ ] key will flash. |
2 | 2[tbl] + | |
[5] | Enter time using the 24 hour format (e.g. 18:00 for 6:00 pm). | |
3 | [ hh: mm]* | *For SP4000 / SP65 systems, time must be entered in 24hr |
format. Omit step 4 (time format).
4| [1] = 24 Hour| Select time format.
5| [2] = AM; [3] = PM
[yyyy/mm/dd]| Enter date.
Communicate with Baby Ware / PCS
Step | Action | Details |
---|---|---|
1 | [ ] + [MASTER CODE] | The [ ] key will flash. |
2 | [mem] [1] = Start communication | |
3 | [2] = Test Report | |
[9] = Cancel communication |
System Options
Step | Action | Details |
---|---|---|
1 | [ ] + [MASTER CODE] | The [ ] key will flash. |
2 | [byp] [4] = | Toggle to have the siren squawk on arm/disarm with keypad. |
3 | [5] = | |
[6] = | Toggle to have the siren squawk on arm/disarm with remote. Toggle to |
have no exit delay when arming with remote.
Assigning a REM3 Hand-Held 2-Way Remote Keypad to the Panel
Step | Action | Details |
---|---|---|
1 | [ ] + [MASTER CODE] | The [ ] key will flash. |
LED/Key on = programmed user
[PARTITION MASTER CODE] may also be used.
2| [user number]| 2 digits: 01 to 32
Enter 4- or 6-digit code.
3| [CODE]| Re-enter 4- or 6-digit code.
4| [CONFIRM CODE]| Press and hold the Information key ([i]) on the designated
remote.
5| [learn remote]| Assign the user to one or both partitions and press
[ENTER]. By default users are assigned to partition 1.
6| [1] and/or [2] + [enter]| Goes to the next available user.
Communicator
Step | Action | Details |
---|---|---|
1 | [ ] + [MASTER CODE] | The [ ] key will flash. |
2 | [mem] [3] = Personal Phone #1 | |
[4] = Personal Phone #2 | ||
3 | [5] = Personal Phone #3 |
[6] = Personal Phone #4
[7] = Personal Phone #5|
4| [PHONE #] + [ENTER]| Enter phone # (up to 32 digits) and press [ENTER].
Goes to next phone#
Test Report
Step | Action | Details |
---|---|---|
1 | [ ] + [MASTER CODE] | The [ ] key will flash. |
2 | [mem] | Press the [MEM] key |
3 | [2] | Send a test report to the monitoring station. |
Erase Lost Remote Control
Step | Action | Details |
---|---|---|
1 | [ ] + [MASTER CODE] | |
2 | [byp] [3] | |
4 | [all remotes] + [enter] | Press a button on all remotes. Press [ENTER] |
5 | Press and hold [sleep] (3sec) | Press and hold [SLEEP] to erase all lost |
remotes.
The whole Paradox team wishes you a successful and easy installation. We
hope this product performs to your complete satisfaction.
Should you have any questions or comments, please contact us at
support@paradox.com.
Additional information can be found on our
websitewww.paradox.com/support Printed in
Canada – 06/2022
PARADOX.COM
SP+-EU00
Documents / Resources
|
Paradox SP5500 4 to 32-Zone Expandable Security
Systems
[pdf] User Guide
SP5500 4 to 32-Zone Expandable Security Systems, SP5500, 4 to 32-Zone
Expandable Security Systems, Expandable Security Systems, Security Systems
---|---
|
PARADOX SP5500+ 4 to 32-Zone Expandable Security
Systems
[pdf] User Guide
SP5500, SP7000, 4 to 32-Zone Expandable Security Systems, Expandable Security
Systems, 4 to 32-Zone Security Systems, Security Systems
References
- Paradox - Headquarters
- Paradox - Headquarters
- Paradox - Headquarters
- Paradox - About Us
- Paradox - Headquarters
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