KZ AZ09 TWS HD Bluetooth Upgrade Ear-Hoor User Manual

June 6, 2024
KZ

First Fast Use of KZ-AZ09

  1.  Open the charging case cover and automatically turn it on, the ear-hook automatically turns on and enters TWS pairing.
  2. Opening the mobile phone-Bluetooth search and connect to (A709] after 6 seconds.
  3. The earphone and the mobile phone automatically match after the first time taking out the earphone from the charging module.

‘Please confirm whether the phone is in Bluetooth opening mode or not, otherwise, it will fail to automatically connect.

Correctly And Comfortably Wearing

  1. correctly distinguish the left and right earphones, and check the logo on the earpiece. “t” is applicable to the left ear, while “R” is applicable to the right ear.
  2. Connect the Bluetooth ear-hook to the earphone, put the earphone head into the ear canal mouth, gently push it, and push it straight into the ear.
  3. Place the ear-hook on the back of the ear and slightly rotate it to adjust the sealing and comfort of the earphone for a better audio experience.

Function Operation Indication

Left and right earphone touch keys are available, The functions may differ depending on the device
Manual startup
For the left and right earphones press the touch key for 3 seconds to turn on. (The blue light of the earphone indicator will be on for 2 seconds and there will be a prompt sound.)
Pairing left and right earphones
When the earphone is turned on, it will automatically enter the pairing state. (After the pairing is successful, the red & blue lights of the main unit alternately flash, the blue light of the auxiliary machine flashes slowly, and there is a prompt tone.)
Manual shutdown
Press the control button for 6 seconds, and the earphone will be shut down. (when the machine is shut down the red tight is always on for 2 seconds and with a prompt sound)
Three-way calling
During the call, there are new calls. There are the following operation modes:

  1. No operation, keep the current call, call waiting
  2. Click any ear-hook multi-function button to answer three-party calls and hang up the current call
  3. Long press any ear-hook multi-function button for 2s to reject the three-party call and keep the current call

Function Operation Indication


Pause/Play Music
When playing music, click the control button to pause playing and then click the touch key to continue playing.| Previous/Next music
When playing music, double-click the control button of the left ear to switch to the previous song; Double-click the control button of the right ear to switch to the next song.

Answer/hang up
during the calling state, click the control button to answer the phone and then click the touch key to hang up the phone.| Reject Call
during the calling state, press the control button long to reject the call.

Start Sid (Voice Assistant)
Press the control button for 2 seconds to. start Sid (Voice Assistant). This function may vary from device to device.| High-performance mode
Press the multi-function button three times to enter or exit the low-latency high-performance mode.

The Charging Cabin’s Charge Indication

(1) Understanding of the electric quantity of the charging cabin
When putting the ear hook into the charging case, or opening/closing the charging case cover, the LED light in the case flashes slowly three times and goes out, indicating the current battery level of the charging case.

  •  Red light: 0-30% power
  • Yellow light: 30-70% power
  • Greenlight 70-100% power (2) Charging of charging cabin Plug in the charging line to charge the charging cabin. Unplug the charging cable and the indicator light goes out.
  • The charging LED red light in the cabin is always on.
  • Fully charged: the LED green light in the cabin is always on.

Charging Considerations

  1. In order to ensure the service life and safety of the equipment, do not use the fast charger to charge.
  2. The charger certified by the regular manufacturer must be selected.
  3. Repeated charging and discharging will lead to a decrease of battery efficiency as time passes.

Single Ear Using Instruction

Can switch to the left and right earphones freely

  1.  Take out any earphone, the earphone will automatically connect back to the last connected device, and it can be used as a single ear;
  2. The ear-hook prompts that the connection is successful, and can play music and voice calls.
  3. If you need to use both ears at this time, please take the other side of the earphone from the charging compartment to start using the ear.
    Note: The ear hook has been connected to the mobile phone, put any stand-alone device into the charging case and shut down, and the other stand- alone device keeps working in the original mode; when the ear hook is taken out again, it will automatically return to the host.

Clearing Of Earphone Pairing Information

Clearing earphone pairing information;cn can some problems such as the unsuccessful connection of most earphones.

  1. Take out any ear-hook from the charging case, press and hold the multi-function button for 6 seconds to turn off the ear-hook
  2. Press and hold the multi-function button until the red and blue light is on the ear-hook flash alternately and then let go. Click the multifunction button 4 times. At this time, the red and blue lights flash 3 times at the same time and the earphone will shut down.
  3. Take out the other ear hook and repeat the above operation. after the left and right ear-hooks are operated separately, put them into the charging case at the same time, and close the charging case cover to complete the clearing of the pairing information.

Safety

  1. Do not disassemble or modify the earphones for any reason, or the earphones may break down or bum out;
  2. Do not touch the equipment with liquid, oil, or other volatile liquid, or it may cause serious damage to the equipment;
  3. Beware of sharp edges, uneven metal surfaces, metal parts, finings, and packaging to avoid any possible damage;
  4. Do does not use the equipment in the environment temperature too low or too the#1 (below C or 45 °C above); ®Pleaseavoid using the device indicator light close to the eyes of children of animals,
  5. Do not use the equipment in thunderstorms, which may lead to abnormal operation of the equipment and increase the risk of electric shock.
  6. Please do not use this product in dangerous places.

Products Problem Solutions

problems Solution
Does only one ear have the sound when using both ears? It is recommended to

clear the Bluetooth pairing information and reconnect because the pair of earphones was not paired successfully.
Can mobile phones (other devices) not find Bluetooth?| Please put the earphone back on the charging hatch cover and take it out from the hatch cover again, close the device Bluetooth and reconnect.
Can earphones not be turned on or off automatically?| The earphone has not had enough power. Please charge them in time.
Are earphones disconnected?| When the earphone is out of range, it will be disconnected and automatically reconnected within 3 minutes if returned to the scope of Bluetooth.
Does the Earphone fail to auto-reconnect?| Make sure your phone is in Bluetooth mode, or it will not be able to automatically reconnect.
Is there noise on the phone?| Connection is not successful, please reconnect
Can the earphones not be charged?| The earphones are not placed correctly, please re-posit the charging cabin.
Is there noise on the phone?| Change the conversation environment or bring the earphone closer to the device.
Is there earphone signal intermittent?| Place the phone on the same side of the earphone and let away from outside interference signals.
-Is the connection to the computer not successful?| Please verify whether your computer has Bluetooth functionality or not, if not, you can install a Bluetooth adapter with a USB interface by yourself.
Unable to use AAC transmission| IOS supports AAC transmission mode by default, and devices with Android systems need to be upgraded to Android 10 or above.

note: the contents of this manual are for reference only and are subject to change without notice.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part lb of the FCC Rules. these limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FCC ID: 2AYZ9-AZO9

Product Warranty Card

Designed by Shenzhen Yuanze Electronic Co., Ltd
Address: NO.105, Room 2008, Digital cultural entrepreneurship Park, East of Hubin Road, Baccheng 2 °strict. Longing community, Xi’an Street, Baconian District, Shenzhen City, Guangdong Province
Manufacturer: Dongguan Yuan Ze Acoustics Technology.Ltd Address: 6 / F Building t, No 323, jinxing Road, Liaoba Town. DonggcanOty Emal: 2945269490Pqq.com

Warranty Rules

  1.  Please read the following warranty terms carefully to ensure that the product is effectively repa fired when a problem occurs.
    • Please provide this warranty card when a problem occurs.
    • All products sold by KZ Official Store are covered by 12 months warranty. If the product has a problem during the warranty period and confirms that the problem is correct, our company provides free repair and replacement.
    • Warranty card can not be repeated fill and forged.

  2.  The following causes damage to the product that can not be used normally, not within the warranty.
    • Failure to follow the instructions for use of the product that results in damage to the product.
    • Damage caused by human or accidental and natural disasters.
    • Without Our company’s approved maintenance, modification, demolition, and other issues caused by product damage.
    • Product surface shell damage such as aging, scratches, scratches, and soon.

  3. After the warranty period, the user will still be able to get our company’s maintenance service but need to pay the corresponding fee. (4). Our company reserves the right to modify and interpret the contents of this warranty card.

User Info

Customer Name………………………………………
Order ID………………………………………….
Product Type………………………….
Date of purchase………………..
Phone Number……………….
Address………………..
Dealer…………………..
If you have any questions, please contact me. We can’t control the delay in the logistics, but if there is a problem with the product, I will provide free repair and replacement for you. Wish you have a nice day.

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