BIXOLON XM7-20 Mobile Label Printer Installation Guide

June 6, 2024
BIXOLON

Printer Installation & Safety Guide

KN09-00068A (Ver.1.2)
Mobile Label Printer XM7-20

Information

This installation guide contains quick information required for the product installation. Refer to the User’s Manual on the website that comes with the product for detailed installation instructions. The website contains the following information.

  1. Manual: User’s, Bluetooth & Wi-Fi Connection, SLCS Programming, Code Pages, Software
  2. Driver: Windows, OPOS, Linux & Mac CUPS
  3. SDK: Android, Linux, Windows, iOS
  4. Utility: Net Configuration Tool, Unified Label Utility-II
  5. Label Design: Label Artist-II

We at BIXOLON Co., Ltd. maintain ongoing efforts to enhance and upgrade the functions and quality of all our products. In following, product specifications and/or user manual content may be changed without prior notice.

Content Confirmation

Product Part Names

Installation and Charging

Battery Installation

  1. Insert the battery in the bottom of the printer, and ensure that you align the battery hook properly.
  2. Push the battery into the slot until you hear it snap in place.

Note
Since the battery is partially charged at the time of purchase, charge the battery prior to product use. (Use the AC/DC adapter or the optional Single/Quad battery charger.)

Media Installation

  1. Press the Open button to open the media cover.
  2. After keeping the media holder wide as shown, in the figure insert the media as shown. (Remove the empty media core.)
  3. Check the orientation of the media when inserting it into the printer.
  4. Pull out the media as shown and close the media cover.

Battery Charging

  1. Turn off the printer power.
  2. Connect the power cord ② to the AC/DC adapter ① and then connect AC power.
  3. Open the external interface cap in the direction of ③.
  4. Connect the AC/DC adapter to the power port.

Note
The printer may incur serious damage if the AC/DC adapter provided by BIXOLON is not used. BIXOLON is not legally liable for any such damages. (The voltage and electrical current specifications of the printer and battery charger must match.)

Belt Strap Installation

  1. Insert the belt strap screw into the belt strap hole.
  2. Use a coin to tighten the belt strap screw. As shown in the image.

Control Panel Usage

  • Power Button
    This button is used to turn the printer on, off, to move to the main menu, or to operate the action.
  1. When the printer is off, press this button for approximately 2 seconds to turn on the power.
  2. When the printer is on, press this button for approximately 2 seconds to turn off the power.
  3. Pressing this button while the LCD menu is being operated moves to the main menu or the action selected in the menu is operated
  • Media Feed Button
    This button is used to feed the media manually or return to the previous step.
  1. Press and hold this button while the printer is booting to print a self- test page.
  2. Press this button in standby mode to feed the media.
  3. Press this button to return to the previous menu.
  • Menu Move Button
    This button is used to move the LCD menu.
    Press this button to move the LCD menu from the top left to the bottom right.

  • Menu Select Button
    This button is used to select the LCD menu.
    Press this button to select the LCD menu or save the selected settings to the printer.

Self-test

Run the self-test to check the setting information when you are setting up the printer for the first time or if there is a problem.

If no issue is found with the printer after running the self-test, examine the other devices or peripherals and software. This function is independent of other devices and software.

  • Self-Test Instructions
  1. Turn the printer power on and go to the Tool > Print Printer Config menu on the LCD
  2. Press the power button(Print) to run the self-test.
  3. The printer settings information is printed on the first page, and the wireless interface information is printed on the next page.
  4. After the wireless interface information is printed, the self-test is automatically terminated.

Peripherals Connection

  1. Bluetooth & Wireless LAN Connection1) The printer can be connected to devices equipped with Bluetooth communication capacity (PDAs, PCs, etc.).
  1. Use the Bluetooth connection function supported by the device to connect to the printer.
  2. The printer can be connected to other stations, such as PDAs and PCs supporting wireless LAN communication in Ad-hoc mode, Soft AP mode, and AP in Infrastructure mode.
    Note
    Refer to the Bluetooth & Wi-Fi Connection Manual for detailed information on its connection. You can check the Bluetooth environment (authentication, encryption, connection mode) and the wireless LAN environment (IP, SSID, authentication, encryption) via the self-test page.
  1. Interface Cable Connection 1) Open the Interface Cap ①.
  1. Connect the external communication cable ② to the cable port of the printer.
  2. Connect the interface cable to the USB port of the device (PDAs, PCs, etc.).
    Note
    The interface cable that can be connected to the printer is a Serial/USB cable provided by BIXOLON(optional) or USB Type-C cable supporting USB2.0.

Product Specifications

Item Description
Printing Printing Method
Printing Speed Up to 6 ips (152 mm/s)
Resolution 203 dpi
Font 10 SLCS Resident Bitmap Fonts One SLCS Resident Scalable Font 16 BPL-ZT.

Resident Bitmap Fonts One BPL-ZT. Resident Scalable Font 7 BPL-CT. Resident Bitmap Fonts 23 Code Page
Unicode supported (UTF-8, UTF-16LE, UTF-16BE)
Barcode| 1D: Codabar, Code 11, Code 39, Code 93,Code 128, EAN-13, EAN-8, Industrial 2-of-5, Interleaved 2-of-5, Logmars, MSI, Plessey, Postnet, GS1 DataBar (RSS-14), Standard 2-of-5, UPC/EAN extensions, UPC-A, UPC-E, IMB
2D: Aztec, Codablock, Code 49, Data Matrix, MaxiCode, MicroPDF417, PDF417, QR code,TLC 39
Emulation| SLCS, BPL-ZT., BPL-CT.
Sensor| Gap Sensor, Black Mark Sensor, Media Cover Open Sensor, Peel-off Sensor
Cutter Type| Tear-bar
Language| User language supported
Media| Media Form| Label media| Linerless media
Media Type| Thermal Media| Thermal Media
Diameter| Max. 057 mm (2.24 inch)| Max. 057 mm (2.24 inch)
Width| 25-58 mm (0.98-2.28 inch)| 25-58 mm (0.98-2.28 inch)
Thickness| 0.07-0.19 mm| 0.08 ± 0.01 mm

Printer Cleaning

If the interior of the printer is dusty, print quality can decline.
In such a case, follow the instructions below to clean the printer.

  • Make sure to turn the printer power off prior to cleaning.
  • As the print head gets very hot during printing if intending to clean the print head, turn the printer power off and wait approximately 10 minutes before commencement.
  • When cleaning the print head, take care not to touch the heated portion of the print head.
  • The print head is susceptible to damage from static electricity, etc.
  • Take care not to allow the print head to become scratched and/or damaged in any way.
  1. Open the media cover and remove the media, if present.
  2. Clean the printhead (A) using the cloth or cotton swab soaked in alcohol for medical.
  3. Using the cloth or cotton swab soaked in alcohol for medical, remove the media dust from the black mark sensor (B). (Sensor could be located in the middle or on left or on right)
  4. Do not use the printer for one to two minutes after cleaning until the alcohol for medical has completely evaporated and dried.
  5. Insert the media and close the media cover.

WEEE

This marking shown on the product or its literature indicates that it should not be disposed of with other household wastes at the end of its working life. To prevent possible harm to the environment or people from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take this item for environmentally safe recycling. Business users should contact their suppliers and check the terms and conditions of the purchase contract. This product should not be mixed with other commercial wastes for disposal.

Battery Safety Precautions

  1. If the battery is not charged after the charging time, stop charging and contact the seller.

  2. Store and use the battery where it will not come into contact with liquid (water, saltwater, etc.). There may be a risk of overheating, rupturing, or igniting.

  3. Avoid exposing the battery to high temperatures over 50 ℃ and do not store or use it in a place with high temperature and humidity. There may be a risk of overheating, rupturing, or igniting.
    In addition, it may reduce the performance and life of the battery. There is a risk of explosion, especially when the battery is placed by a fire or stored near a heating device (e.g., heater, etc.).

  4. Be sure to only use an adapter or charger approved by us to charge the battery. Use of any other adapter or charger may reduce battery performance and life, or cause a risk of overheating, rupturing, or igniting.

  5. Avoid causing any strong impact to the battery or throwing it. The protective device inside the battery may be damaged, which may reduce the battery performance and life, or there may be a risk of overheating, rupturing, or igniting.

  6. Do not disassemble or modify the battery. The battery contains safety and protection devices to prevent danger. It may reduce battery performance and life due to damage, or there may be a risk of overheating, rupturing, or igniting.

BIXOLON Co., Ltd.

  • Website http://www.bixolon.com

  • Korea Headquarters
    (Add.) 7~8F, (Sampyeong-dong), 20, Pangyoyeok-ro241beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do, 13494, Korea (ROK)
    (Tel.) +82-31-218-5500

  • U.S. Office
    (Add.) BIXOLON America Inc. 13705 Cimarron Ave Gardena, CA 90249
    (Tel.) +1-858 764 4580

  • Europe Office
    (Add.) BIXOLON Europe GmbH, Tiefenbroicher Weg 35 40472 Düsseldorf
    (Tel.) +49 (0)211 68 78 54 0

© BIXOLON Co., Ltd. All rights reserved.

Safety Precautions

In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage.

WARNING
Violating following instructions can cause serious injury or death

Do not plug several products in one multi-outlet.
• This can provoke over-heating and fire.
• If the plug is wet or dirty, dry or wipes it before usage.
• If the plug does not fit perfectly with the outlet, do not plugin.
• Be sure to use only standardized multi-outlets.| You must use only the supplied adapter.
• It is dangerous to use other adapters.
---|---
Do not pull the cable to unplug.
• This can damage the cable, which is the origin of a fire or a breakdown of the printer.| Keep the plastic bag out of children’s reach.
• If not, a child may put the bag on his head.
Do not plug in or unplug with your hands wet.
• You can be electrocuted.| Do not bend the cable by force or leave it under any heavy object.
• A damaged cable can cause a fire.

CAUTION
Violating following instructions can cause a slight wound or damage the appliance.

If you observe a strange smoke, odor, or noise from the printer, unplug it before taking the following measures.
• Switch off the printer and unplug the set from the mains.
• After the disappearance of the smoke, call your dealer to repair it.| Keep the desiccant out of children’s reach.
• If not, they may eat it.
---|---
Install the printer on the stable surface.
• If the printer falls down, it can be broken and you can hurt yourself.| Use only approved accessories and do not try to disassemble, repair, or remodel it for yourself.
• Call your dealer when you need these services.
• Do not touch the blade of the auto-cutter.
Do not let water or other foreign objects in the printer.
• If this happened, switch off and unplug the printer before calling your dealer.| Do not use the printer when it is out of order. This can cause a fire or electrocution.
• Switch off and unplug the printer before calling your dealer.

References

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