smartwares CIP-39220 Outdoor IP-Camera Instruction Manual

: October 27, 2023
: smartwares

Table of Contents

PARTS DESCRIPTION
INSTALLATION
APP FUNCTIONS
Troubleshooting
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

smartware Instruction manua
smartwares CIP 39220 Outdoor IP Camera CIP-39220 | OUTDOOR IPCAMERA

PARTS DESCRIPTION

PARTS DESCRIPTION

Lens
MicroSD card slot
Antenna
LAN connection/Notification LED
Power input
Reset button

INSTALLATION

Attach the mount to the wall with the supplied screws and plugs. Make sure they are suitable for your type of wall.

QUICK START GUIDE
Follow the instructions below to quickly get started with your camera.
For a more detailed description of all functionality, please check the help function in the app or download the extended user manual from our website, www.smartwares.eu. Please search for “CIP- 39218AT”.
Inserting an SD card

First make sure your camera is not connected to the power adapter.
Insert your MicroSD card all the way in the MicroSD card slot on the camera. Only use a class 10 MicroSD card (max 128 GB).
A MicroSD card is required for recording footage.

Download the app

iOS: Search for “SW360” in the Apple app store.
Android: Search for “SW360” in the Google play store.
Download and install the app on your mobile device.

Creating an account
If you’re using this app for the first time, you will need to create an account.

Open the app.
Tap on “New User”
Fill in your email address.
Enter a new password, and confirm it.

Note: It’s not possible to paste the code, you need to type it.

A verification email will be sent to you. Please click on the link in the mail to confirm your account. If you don’t confirm, you won’t be able to continue using your account.
Now open the app again and login to the account you just created.
If you already have created an account, fill in your login and password information, and tap on “Sign in”.
If you have forgotten your password, tap on “Forgot password”, and follow the directions in the app.

Connecting a camera

On the “my devices” tab, tap on the “plus” (+) sign in the top right corner. Tap “Add a new device”.
Tap on the picture that corresponds to your camera.
Plug the adapter in the power input. Please wait for 30 seconds for the device to boot up. Make sure that your camera is in close range (1m) of your mobile device.
Check if the notification LED is flashing, and confirm the prompt in the app. If the LED is not flashing, please refer to the chapter “Resetting the camera”.
iOS Android
Select your camera-ID from the list. You can find the camera-ID on the sticker on the back of the camera.
5a. Exit the app, and go to the Wi-Fi settings on your mobile device. The camera transmits it’s own private wireless network.
5b. Connect to the Wi-Fi network SSID that corresponds to your Camera-ID. You can find the camera-ID on the sticker on the back of the camera. The password is “11111111”. Wait for your mobile device to connect to the camera’s Wi-Fi network.
5c. When you have connected successfully to the camera, return to the SW360 app.
In the SW360 app, choose the SSID of the wireless network you ultimately want to connect the camera to. Enter the corresponding password. Note: A 5Ghz WiFi network is not supported.
Please give your camera a name (for instance “living room”). Now you will be able to access your camera. You can watch the live view from anywhere in the world through the app on your mobile device.
Optional: If the range of your Wi-Fi network isn’t sufficient, you can also choose to use a wired connection to add the camera to your network. First follow the instructions or Wi-Fi installation. After connecting the camera, power off the camera and connect a UTP cable from your router to the UTP connector of the camera. To ensure this connection is waterproof, please use the waterproofing rings included with the product according to the diagram below.

APP FUNCTIONS

On the “My devices” tab, you can see and manage all the camera’s that are linked to your account. If you tap the three dots next to your camera name, you have the following options:
Setup
From the setup screen you can change:
– The name of your camera.
– Video quality.
– Motion detection notifications.
– Recording options.
– Formatting your MicroSD card.
– Access the “Help” function.
You can share your cameras with other accounts by tapping on the share icon.
You can remove a camera from your account by tapping “delete”.
Live view
On the “my devices” tab, press the play button to open the live view of your camera.
Rotate your mobile device to view the video full-screen in landscape.
Tap or pinch to zoom in and out.
Rotate the view by scrolling with your finger.
From this screen, you can use the buttons on the bottom to:
– Take a snapshot.
– Record footage directly to your mobile device.
It’s possible to view recorded footage by sliding the timebar at the bottom, or choosing a date.

Troubleshooting

I can’t see my camera-ID in the list during setup.
– Please make sure you camera is within 1m of your mobile device.
– Try to reset the camera. See paragraph “resetting the camera”.
– Attempt to enable the location service on your mobile device and try again.
– Go to the Wi-Fi settings of your mobile device, and check if you see the camera-ID in your list of available networks. Connect to this network. Now go back to the SW360 app, and check if you can link the camera to your Wi-Fi network.

Resetting the camera

When do you need to reset the Camera?
– If you have changed your Wi-Fi name or password.
– If you have changed the Wi-Fi router or access point.
– If you want to link the camera to another account.
– If you want to link the camera to a different Wi-Fi network.
To reset the camera, press and hold the reset button. Keep the button pressed for at least 10 seconds. Release the button. Wait for at least 20 seconds to allow the camera to reboot.

More information

For a more detailed description of all functionality, please check the help function in the app or download the extended user manual from our website, www.smartwares.eu. Please search for “CIP-39218AT”.

Instruction video:

http://www.smartwares.eu/cip39218AT

Use only power supplies listed in the user instructions

Informa on for power adapter:
Model: JYH37-1201000-BE
Input: 100-240V~ 50/60Hz 0.5A
Output: DC 12V 1.0A
Supplier: Shenzhen Juyuanhai Electronics Co., Ltd
smartwares Europe
Jules Verneweg 87 5015 BH Tilburg The Netherlands www.smartwares.eu
UK: +44 (0) 345 230 1231
CIP-39220
You can find all information and spare parts atservice.tristar.eu