SEI Alexa Smart Fireplace User Guide

June 6, 2024
SEI

Smart Fireplace Setup Guide

Setting up your Smart Fireplace with Alexa
In order to control your new fireplace via Alexa voice commands, you must connect the fireplace to your wireless network (WiFi) and then link the fireplace to your Amazon
account.
To set up your smart fireplace, you will need:

  • Smartphone or tablet with WiFi and a web browser, such as Safari or Chrome
  • Your WiFi network settings
  • Amazon account and login information
  • Amazon Alexa app, installed on your smartphone or tablet

Connect your phone to the fireplace WiFi

Open your phone’s WiFi settings. You will see the fireplace network as SEI- XXXX| Select this SEI Network and
enter the password: seiadmin| In a few seconds, the phone should be connected
to the fireplace WiFi.
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Connect your fireplace to your WiFi network

Open your phone’s web browser and enter
the address: http://10.9.8.7| Select your wireless network and enter your password for the network.| After a few seconds, you should see the success message showing that your fireplace is connected to the network. Tap the Login button to link your Amazon
account.
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Link your fireplace to your Amazon account

Tap the Login with Amazon button to begin
linking your account.| Enter your Amazon account details when prompted and tap Sign-In when finished.| Tap Allow linking your fireplace to your Amazon account.
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Name your fireplace and enable the Alexa skill

Choose a name for your fireplace. This is how you
will identify the device when using Alexa voice
commands.| Configure the Alexa skill by tapping the link to launch the Alexa app.| You will be prompted to enable the Alexa skill. Tap Enable to Use.
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Link the Alexa skill to your Amazon account

Login with the same Amazon account that you
used to set up the fireplace.| Once you have logged in with your Amazon account, close the window to begin
the device discovery process.| Alexa should find 5 devices – these are the
different functions of your fireplace.
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*Note: To remove a fireplace from your Amazon account, visit http://sei- smartfireplace.com and log in with your account details.

List of Alexa Commands
Use the following phrases to control your fireplace via Alexa. Simply replace “Fireplace” with the name you chose for your fireplace during setup.
Power
“Alexa, turn Fireplace on”
“Alexa, turn Fireplace off”
Downlight
“Alexa, turn Fireplace downlight on”
“Alexa, turn Fireplace downlight off”
Logs
“Alexa, turn Fireplace log up”
“Alexa, turn Fireplace log down”
Flames
“Alexa, turn Fireplace flame up”
“Alexa, turn Fireplace flame down”
Heat
“Alexa, turn the Fireplace heater on”
“Alexa, turn Fireplace heater off”
“Alexa, turn the Fireplace heater up”
“Alexa, turn the Fireplace heater down”
“Alexa set Fireplace heater to 75”
“Alexa set the Fireplace heater to 70 for two hours”

Troubleshooting

If you experience issues with your fireplace during or after setup, please refer to the common troubleshooting questions below or call our customer service line for assistance.

Issue Solution

The fireplace is stuck
connecting to the Amazon account.| Make sure the fireplace is turned ON for all steps during setup.
Alexa is not connecting to the fireplace.| Scan for devices using the Alexa app during setup.
The fireplace setup needs to be restarted.| Delete any fireplace devices or commands from the Alexa app and begin setup from step 1.
Web address does not work when connecting the fireplace to the WiFi network.| Type the full address below into your web browser. Do not abbreviate the web address.
http://10.9.8.7
The WiFi connection needs to be reset.| Plugin the fireplace and switch to OFF. Hold the timer button until the fireplace beeps (about 8 seconds). The reset will not work if the fireplace is turned ON.
The fireplace has disconnected after the WiFi dropped out.| Unplug the fireplace, wait 30 seconds, then plug the fireplace back in. Using the power button located on the firebox, turn the fireplace ON and then OFF. Use Alexa commands as normal to ensure that the fireplace has been reconnected.
Alexa commands are enabled but not working.| Disable the commands, then enable them again. If the commands still do not work, you may need to reset the fireplace WiFi.

*Note: To remove a fireplace from your Amazon account, visit http://sei-smartfireplace.com and log in with your account details.

Setting up your Smart Fireplace with Google
In order to control your new fireplace via Google Assistant voice commands, you must connect the fireplace to your wireless network (WiFi) and then link the fireplace to your
Google account.
To set up your smart fireplace, you will need:

  • Smartphone or tablet with WiFi and a web browser, such as Safari or Chrome
  • Your WiFi network settings
  • Google account and login information
  • Google Assistant for Android or IOS

Connecting your phone to the fireplace WiFi

Open your phone’s WiFi settings. You will see the fireplace network as
SEI- XXXX| Select this SEI Network and enter
the password: seiadmin| In a few seconds, your phone should be connected to the
fireplace WiFi. Upon connecting, a notification may
appear which will prompt “Tap for Options.” Tap and
then choose to stay connected even though there is no internet.
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Connect your fireplace to your WiFi network

Open your phone’s web browser and
enter the address: http://10.9.8.7| Select your wireless network and enter
your password for the network.| After a few seconds, you should see the success message showing that your
fireplace is connected to the network. Tap the Login button to link your Google account.
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Link your fireplace to your Google account

Tap the blue Google Sign in button to
begin linking your account.| Select the Google account you wish to link your fireplace too. Note that you must use the same
account when using the SEI Firebox smart home action for Google Assistant.| Enter your Google account details if prompted.
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Name your fireplace and enable the Google Action

Choose a name for your fireplace. This is how you will identify the device when using Google voice commands. We strongly recommend naming it Fireplace.| Your device is now linked to your Google
account. Next, set up Google Action.
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Sign in to Google Assistant

Open Google Assistant on Android or IOS. Tap the icon in the top right to enter the settings screen. Google Assistant is a separate application from Google Home. You may need to install the app from your app store.| Choose which Google account you wish to use
for your Google Assistant. This should be the same account you use for any Google Home/Nest speakers.| Once you have selected the desired account, scroll down and select “Home Control.”
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Link the Google Action to your Google account

Locate and select the S.E.I. Firebox action.| Click the Google Login Button.| Sign in with the same Google account you used
to setup your device in step 3.
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Finish setup

If you are not redirected automatically, please follow
the link to return to the Google Assistant app.| Now you will see the devices which have been
successfully discovered. Click “done.”| Your setup is complete. Try out a command like “Ok Google, turn on the Fireplace.” This should work on any Google Assistant an enabled device that is linked to your account. Note that the screen shown below does not always reflect commands The firebox is capable of. Please refer to the next page of this guide for a list of supported commands.
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*Note: To remove a fireplace from your Google account, visit www.sei- smartfireplace.com and login with your account details

List of Supported Google Commands
Use the following phrases to control your fireplace via Google Assistant. Simply replace “Fireplace” with the name, you chose for your fireplace during setup.
Power
“Ok Google, turn on Fireplace”
“Ok Google, turn off Fireplace”
Downlight
“Ok Google, turn on Fireplace downlight”
“Ok Google, turn off Fireplace downlight”
Logs
“Ok Google, turn Fireplace log up”
“Ok Google, turn Fireplace log down”
Flames
“Ok Google, turn Fireplace flame up”
“Ok Google, turn Fireplace flame down”
Heat
“Ok Google, turn on the Fireplace heater”
“Ok Google, turn off the Fireplace heater”
“Ok Google, turn the Fireplace heater up”
“Ok Google, turn the Fireplace heater down”
“Ok Google, set the Fireplace heater to 70”

*Note: When turning on the Fireplace heater, it will default to the maximum temperature setting.

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