GE Appliances GNW128P Washer Owner’s Manual

OWNER’S MANUAL &
INSTALLATION
INSTRUCTIONS
GNW128P
GNW128S

Write the model and serial

numbers here:

Model # _____

Serial # _____

You can find them on a label

on the top of the washer.

GE is a trademark of the General Electric Company. Manufactured under trademark license.

49-3000284 Rev 0   07-21   GEA
THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation, and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration card included in the packing material.

SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:
WARNING

• Read all instructions before using the appliance.

• Follow all fabric care instructions and warnings to prevent the melting of garments or damage to the appliance.

• DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

• DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.

• DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.

• DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement. For waterproof, water-resistant and bulky items, only use the Delicates cycle. DO NOT use other cycles for these items. Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor.
  DO NOT mix waterproof and non-waterproof items.

• DO NOT install or store this appliance where it will be exposed to the weather.

• DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.

• DO NOT climb or stand on this unit.

• DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled or has missing or broken parts including a damaged cord or plug.

• Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.

• See “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.

Proper Disposal of your Appliance

• Dispose of or recycle your appliance in accordance with Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal or recycling of your appliance.

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

• Ensure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C” valve.
• Install or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.
• Properly ground washer to conform with all governing codes and ordinances. Follow details in the Installation Instructions.
• Ensure the washer is properly leveled and washer legs are adjusted such that unit is stable.
• Optional drain hose extension recommended for discharging heights from 60” – 96”.
• GE Appliances strongly recommends the use of factory-specified parts. A list of factory hoses available for purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.
• GE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.
• Consider recycling options for your appliance packaging material.

WHEN NOT IN USE

• Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; GE Appliances recommends changing the hoses every 5 years.

PARTS AND ACCESSORIES

Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours. In Canada, visit your local GE Appliances parts distributor or call 800.661.1616.

READ AND SAVE THESE INSTRUCTIONS

USING THE WASHER

Getting started

To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
WARNING
Throughout this manual, features and appearance may vary from your model.
Step 1
IMPORTANT: See the dispenser section in this manual.

• Add fabric softener to the fabric softener dispenser.
• Add the manufacturer’s recommended amount of detergent.
GE Appliances recommends the use of High-Efficiency detergents such as in your energy-efficient washer. Place detergent pods in the bottom of the wash basket before adding clothes.| • Loosely add items around Infusor. Overloading may negatively impact wash
performance. See page 10 for suggested loading examples.
• Close lid.
NOTE: The washer will not start with lid open.| • Select wash cycle.
• Select wash options, including the Deep Rinse option when using
fabric softener.
• Select options.| •Press
Start.

A  Power
Press Power to “wake up” the display. If the display is active, press Power to put the washer into idle mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.
B  Start/Pause
Press Start to begin the cycle. If the washer is running, pressing it once will pause the washer.
C Display
The display shows the approximate time remaining until the end of the cycle. NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The size of the load being washed also significantly impacts cycle time, with larger loads taking longer.
USING THE W

D Cycle
Press the Cycle button to select the desired cycle.
The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the cycle that most closely matches the items being washed.

Items to Wash| Cycle| Wash Temp| Soil

Level

| Default

Option

| Cycle Details
---|---|---|---|---|---
Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing.| Normal| Warm| Normal| None| Cycle for normal, regular, or typical use for washing up to a full load of

normally soiled cotton clothing. Choose the Heavy soil level selection and Warm or Hot water temperature selection as appropriate for your clothes load for a

higher degree of cleaning.

Casual clothes, lightly

soiled office wear.

| Casuals| Warm| Normal| None| Wash cycle tailored to care for casual

clothes and office wear items.

Lingerie and special care fabrics with light soil.

Water-resistant, bedding and bulky items, such as large coats, mattress pads,

and bath mats.

| Delicates| Cool| Normal| None| Wash cycle tailored to delicate fabrics. It is recommended to place small or ultra delicate items in mesh bags before washing.
Small loads of lightly soiled items that are needed in

a hurry. Examples include one casual wear outfit or 3

soccer uniforms.

| Speed Wash| Warm| Light| None| Expedited wash period, and time-saving rinse to clean small lightly soiled loads in the fastest time possible.
Jeans with medium to light

soil.

| Jeans| Warm| Normal| None| For heavily soiled work jeans, use the

Heavy Duty cycle.

Sturdy fabrics with heavy to medium soil.| Heavy Duty| Warm| Heavy| Pre- Soak| Incorporates pre-soak and extended wash periods to effectively clean heavily

to medium soiled sturdy fabrics.

Towels Sheets| Towels| Warm| Normal| Extra Rinse| Cycle designed for washing towels or sheets. It is recommended that towels and sheets be washed separately for best care and washing performance. For waterproof bed covers use Delicates

cycle.

Whites and household

linens

| Whites| Hot| Normal| Extra Rinse| Cycle tailored to clean and brighten your

whites.

Cleaning the basket of residue and odor. No clothes to be washed using this cycle.| Whites| Hot| Normal| Deep Fill (You need to select)| Recommended use of at least once per month. Never load laundry when using this cycle; laundry may become damaged or contaminated. Cycle

incorporates a hot deep wash.

Failure to closely follow these instructions may result in an abnormal vibrating and out-of-balance condition that could result in physical injury, property damage, and/or appliance damage.
WARNING
For Waterproof, Water-Resistant, or Bulky:

• Only use the Bulky (or Delicates) cycle.
• Using other cycles can cause excessive vibration and may result in injury or damage to the washer, walls, or floor.
• Do not mix waterproof and non-waterproof items.
• Read the Owner’s Manual for wash cycle details.

**E**Settings
Individual settings for agitation (Soil), water temperature (Temp), and spin (Extra Spin) can be set from the minimum (lowest in the column) to maximum (highest in the column). In general, the higher up the column, the more washer energy will be used.
NOTE: Extra Spin typically reduces dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer).
F Delay Wash
Press Delay Wash to choose the number of hours you want to delay the start of the cycle, and then press Start/Pause.
The washer will count down and start automatically at the correct time.
G Signal
To turn the signal sounds on/off, press Signal.
H Cycle Options
Extra Spin
Set this option to increase the spin time of the cycle.
Pre-Soak
Select the Pre-Soak feature to add a soak step following the fill portion of the cycle.
Extra Rinse
When you use extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better remove additional
residues.
Deep Fill
Select the Deep Fill feature for loads where extra water is needed. The Deep Fill feature is recommended for special case
loads only, not for typical use. NOTE: This option is not allowed for some cycles.
Deep Rinse
Set this option to provide a deep rinse or when using fabric softener.
I Control Lock
Use the control lock before or during a cycle to prevent any selections from being made.
To lock/unlock the washer controls, press and hold the Signal and Delay Wash buttons for 3 seconds.
J Process
Choose the wash processes to include in the cycle. Press Process until all the processes you want to include are lit. More than
one process can be selected.
Soak
Select to set a soak process only. The washer basket will fill, soak, and drain.
Wash
Select to set a wash process only. The washer basket will fill, wash, and drain.
Rinse
Select to set a rinse process only. The washer basket will rinse and spin.
Spin
Select to set a spin process only. The washer basket will spin.

Consumer Help Indicator

Your washer is equipped with Consumer Help Indicator (CHI). CHI is our way to communicate a simple remedy for some situations that you can perform without the need to call for service. The chart below describes the helpful messages you may notice on your display when you return to start another load. These messages will provide simple remedies you can quickly perform.

Spin light blinking

| If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking action to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Spin cycle. To run a Spin cycle, select the Normal cycle and press the Process button until only the Spin light is on.
---|---
| Check your house’s water supply. Did you forget to turn on one or both supply valves after installation or coming back from vacation?
| This indicates the lid is open. Close the lid.
| This indicates the laundry load is unbalanced. Reposition laundry evenly in a basket, and ensure the washer is level.
| Indicates water has reached a critical level. Turn off water and power to the washer and call service.

Getting started

Detergent Dispenser
HE detergent should be added to the left side of the dispenser drawer.
For liquid detergent, leave cup in a drawer.
For powder detergent, remove the left cup (two parts) from the drawer.
Follow the detergent manufacturer’s recommendations for the correct amount of detergent, based on load size, taking care to add detergent to the left compartment. Do not overfill or dilute detergent as this can result in additives being dispensed prematurely in the wash cycle. Your option selections will determine when detergent is automatically dispensed at its optimal time in the wash cycle. For optimal performance, especially when selecting cooler temperatures and in cold weather climates, place powdered HE
detergent directly in the wash basket before adding clothes.
NOTE : Single-dose laundry packets should not be added to the dispenser drawer, as they will not dispense properly. Put packets in the bottom of the wash basket.

For liquid detergent, leave the cup in a drawer, and pour into left cup/compartment.

For powder detergent, remove the left cup (two parts) from the drawer, and pour it into the left compartment.

Liquid Fabric Softener/Conditioner Dispenser
Deep Rinse should be selected when using fabric softener.
Liquid fabric softener/conditioner should be added to the right side of the dispenser drawer. Follow the liquid fabric softener/ conditioner manufacturer’s recommendations for the correct amount of softener/conditioner, based on load size, taking care to add softener/conditioner to the right compartment. Do not overfill or dilute softener/conditioner as this can result in additive being dispensed prematurely in the wash cycle. Your option selections will determine when liquid fabric softener/conditioner is automatically dispensed at its optimal time in the rinse cycle.
NOTE : Fabric softener crystals should NOT be added to the dispenser drawer, as they will not dispense properly.

Liquid Bleach Dispenser
Liquid chlorine bleach should be added through the bleach dispenser in the front left corner. Follow bleach manufacturer’s recommendations for the correct amount of liquid chlorine bleach-based on load size, taking care to not apply or spill it directly on clothing.
NOTE : Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Loading

Always follow fabric manufacturer’s care label when laundering.
Automatic Load Sensing
This determines the correct agitate profile, agitate duration, and amount of water suited to the size and type of load placed in the washer. The washer will not start the wash cycle or fill with water if the lid is open. When the lid is closed the machine is able to begin filling with water in order to sense the load size.
NOTE : Automatic load sensing initiates pulses of the motor at the beginning of the cycle. This is a normal operation.
NOTE : This is a high-efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer. This is normal for a high- efficiency washer.

Pretreatment
Place laundry pretreatments, such as an Oxi product, directly in the bottom of the wash basket before loading clothes.
NOTE : Do not use liquid chlorine bleach and laundry pretreatments such as an Oxi product in the same wash load.

Proper Use of Detergent
Using too little or too much detergent is a common cause of laundry problems.
Use less detergent if you have soft water, a smaller load, or a lightly soiled load.
For spots, apply pre-treatment to items as recommended on the product label. The application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade.
Place detergent pods in the bottom of the wash basket before adding clothes.

GE Appliances recommends the use of High-Efficiency detergents such as in your energy-efficient washer. HE detergents are formulated to work with a low water wash and rinse systems. HE detergents reduce the oversudsing problems commonly associated with regular detergents.
When using high-efficiency or concentrated detergents, consult the product label to determine the amount required for optimum performance. Excessive detergent will negatively impact wash performance.

Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy pieces of cotton, easy-care, delicates), and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

WARNING
– Fire Hazard
DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.
No washer can completely remove oil.
DO NOT dry anything that has been soaked in or spotted with any type of oil.
DO NOT reach into the washer until all moving parts have stopped.
Doing so can result in death, explosion, fire or amputation.

Loading the Washer
Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads. To add items after washer has started, press Start/Pause. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start to resume.

Do not place large items such as sheets, blankets and towels across the Infusor. Load them around the outside of the basket.
Do not put lawn or sofa cushions into the washer as they are too big to move. Remove outer covers and ONLY wash them.

Care and Cleaning

– Electrical Shock Hazard
WARNING
• Disconnect power supply before servicing.
• Replace all parts and panels before operating.
• Failure to do so can result in death or electrical shock.
WARNING – Shock Hazard
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.
Service personnel – DO NOT contact the following parts while the appliance is energized: Water Valve, Drain Pump, Drive Motor and Mode Shift Motor.

The exterior of the Washer
Immediately wipe off any spills with a damp cloth.
Interior of the Washer
To clean the interior of the washer, select the Whites cycle and Deep Fill option on the control panel. A basket clean cycle should be performed, at a minimum, once per month.
This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer.
NOTE : Read the instructions below completely before starting the basket clean cycle.

1.  Remove any garments or objects from the washer and ensure the washer basket is empty.

2. . Open the washer lid and pour 1/2 cup or 125 ml of liquid bleach or other washing machine cleaner into the basket.

3.  Close the lid, select the Whites cycle, and the Deep Fill option. Push the Start button.

4. When the basket clean cycle is working, the display will show the estimated cycle time remaining. Do not interrupt the cycle. If interrupted, be sure to run a complete basket clean cycle before using the washer.

IMPORTANT:
Run this cycle with 1/2 cup (125 ml) of bleach once a month. After the completion of a basket clean cycle, the interior of your washer may have a bleach smell.
Lint Filter
Clean EVERY MONTH to remove any items that may have been caught in the filter.

1.  Remove the blue lint filters from the side of the basket by unclipping.
2. Open the filter, gently remove lint, rinse the filter in warm water, and close.
3. Replace by snapping the filter back into its location in the washer basket.

Care and Cleaning

Dispenser Drawer
After some period of use, a small amount of detergent or softener residue may be present in the dispenser drawer. The drawer can easily be removed for cleaning. To remove the drawer, pull it out until the drawer stops and then lift up on the front of the drawer.
The drawer can then be removed from the dispenser box. Wash the drawer in warm, soapy water using a mild detergent. Rinse drawer with warm water. If cups are removed for cleaning, be sure to push cups fully back into place after cleaning. The dispenser drawer and cups are not dishwasher safe. The dispenser box is not removable, but it can be wiped clean using a damp cloth if necessary. Do not attempt to remove the dispenser box for cleaning.

Inlet Water Valve Screen(s)
If the flow of entering water into the washer is slow, the inlet water valve screen(s) may be clogged.
Check and clean inlet valve screens EVERY SIX MONTHS.

1. Turn off water valve(s).
2.  Disconnect water hose(s) from the back of the washer.
3. Remove the screen(s), clean with a brush and replace.
4. Replace the hose(s).
5. Turn water valves on.
6. Check for leaks, tighten if necessary.

Water Supply Hoses
Hoses connecting washer to faucet should be replaced every 5 years.
Long Vacations
Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.
Moving and Storage
Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather.

If you have any questions, call GE Appliances at 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com
In Canada, call 800.561.3344 or visit www.GEAppliances.ca

BEFORE YOU BEGIN
Read these instructions completely and carefully.

• IMPORTANT – Save these instructions for the local inspector’s use.
•   IMPORTANT – Observe all governing codes and ordinances.
• Note to Installer – Be sure to leave these instructions with the Consumer.
• Note to Consumer – Keep these instructions for future reference.
•  Skill level – Installation of this appliance requires basic mechanical and electrical skills.
• Completion time – 1-3 hours
• Proper installation is the responsibility of the installer.
• Product failure due to improper installation is not covered under the Warranty.

PARTS SUPPLIED

TOOLS REQUIRED FOR
WASHER INSTALLATION

PARTS REQUIRED (Sold separately)
Drain Hose Extension (For discharge heights from 60″ – 96″ GE Appliances Parts and Accessories Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 800.626.2002 during normal business hours. Part Number Accessory

heights from 60″ – 96″)

NOTE : We strongly recommend the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.

UNPACK THE WASHER
After the machine is in the home, remove it outside packing material/carton from washer.
Remove bag, drain hose and Owner’s Reference Guide from tub.
NOTE : Leave foam shipping material inside tub opening to hold tub in place during the rest of installation.

LOCATION OF YOUR WASHER
DO NOT Install the Washer:

1.  In an area exposed to dripping water or outside weather conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation.
2. In an area where it will come in contact with curtains or drapes.
3. On carpet. The floor MUST be a hard surface with a To make sure the washer does not vibrate or move, you may have to reinforce the floor.

NOTE : plywood sheet solidly attached to existing floor covering.
IMPORTANT: Minimum Installation Clearances – Alcove or Closet

• If your washer is approved for installation in an alcove or closet, there will be a label on the back of the machine describing requirements.
• Minimum clearance between washer and adjacent walls or other surfaces: 1″ either side, 2″ front, 4″ rear, 9” top.
•  Closet doors must be louvered or otherwise ventilated and have at least 60 square inches of open area. If the closet contains both a washer and a dryer, doors must contain a minimum of 120 square inches of open area.

NOTE : The clearances stated on this label are minimums. Consideration must be given to providing adequate clearances for installing and servicing.

WATER SUPPLY REQUIREMENTS
WATER SUPPLY LINES – Purge Hot and Cold water supply lines for 30 seconds prior to installation of hoses and washing machine. Ensure inlet hose screens are also clean and free of debris.
WATER PRESSURE – Must be 20 psi minimum to 120 psi maximum.
WATER TEMPERATURE – Household water heater should be set to deliver water at 120° to 150°F (50° to 66°C) TO THE
WASHER when the hot wash is selected.
SHUTOFF VALVES – Both hot and cold shutoff valves (faucets) should be supplied.
DRAIN – water should be drained into standpipe (drain hose) or sink (uni- coupler drain connection). Discharge height
MUST NOT BE LESS THAN 30 INCHES, and no more than 8 feet above the base of the washer. The standpipe must be 1-1/2 inches minimum inside diameter and must be open to the atmosphere.
1 REMOVE BOTTOM PACKAGING
Remove bottom packaging from the unit by placing foot on side of the base, holding handles on side of the washer, and lifting up.
WARNING – Electrical Shock Hazard

• Disconnect power supply before servicing.
• Replace all parts and panels before operating.
• Failure to do so can result in death or electrical shock.

WARNING – Shock Hazard
Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel – DO NOT contact the following
parts while the appliance is energized: Water Valve, Drain Pump, Drive Motor and Mode Shift Motor.

2 INSTALL BASE COVER – Entanglement Hazard
WARNING

• Install base cover underneath unit by sliding cover in place and attaching screws before operating.
• Failure to do so can result in serious injury.

2 INSTALL BASE COVER (Cont.)
If you did not receive a base cover with your purchase, call 800.626.8774 to receive one at no cost. (In Canada, call 800.561.3344.) For installation instructions of the cover, visit: www.GEAppliances.com. (In Canada, www.GEAppliances.ca.)
Remove the metal base from top foam packaging and install it on the bottom of the washer. Lay the washer on its side to install the base cover.
Install base cover underneath unit by sliding cover in place and attaching screws before operating. 

Water and drain connections for Stationary Model (GNW128S) and for Portable Model (GNW128P) with two faucet connections only.
NOTE: If you have Portable Model (GNW128P), and will use with one faucet connection, then skip to Step 7.

CONNECT DRAIN HOSE TO WASHER

Connect drain hose to drain port on the back of the washer. Open clamp with pliers and slide onto the hose end. Holding clamp open, push hose end onto drain port until fully seated.

CONNECT WATER HOSES TO WASHER

Unplug the electrical cord before installing water hoses. If not installed, install a rubber washer in one end of the hot water hose. Thread hot water hose onto red connection (right side). Hand tightens and use pliers to tighten hoses between 1/8 and 1/4 turn beyond hand-tight. If not installed, install a rubber washer in one end of cold water hose. Thread cold water hose onto blue connection (left side). Hand tightens and use pliers to tighten hoses between 1/8 and 1/4 turn beyond hand-tight. leaving room for you to make water, drain, and electrical connections to your home.

CONNECT WATER HOSES TO OUTLET VALVES

Determine which is the HOT water line before attaching water hoses to faucets. Traditionally, the HOT faucet is on left. (If screen washers are not installed) With protruding part of the screen toward you, install a strainer screen/rubber washer into each of the free ends of two water hoses.
Connect the hot water hose to the hot water outlet valve of your home. Hand tightens and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand- tight. Open hot water valve.
Connect the cold water hose to the cold water outlet valve of your home. Hand tightens and use pliers to tighten hoses between 1/4 and 1/2 turn beyond hand- tight. Open cold water valve. Check for leaks and drips at the hose couplings. Tighten as necessary. 

 CONNECT TO DRAIN

Attach the drain hose to the drain outlet on the rear of the washer near the washer base. End furthest from the U-bracket should be attached to washer. Install the clamp on the drain hose and tighten to prevent leakage of water.

NOTE : If a longer drain hose is required, order drain hose extension kit, GE Appliances part number WH49X316. Connect additional drain hose (contained in kit) to original hose with hose clamp (contained in kit).
Insert the remaining end of the drain hose (shorter distance from U-bracket) into the drainpipe or sink.
IMPORTANT : There should be a minimum of 30” from the drain hose insertion point to the base of the unit.

NOTE : Placing the drain hose too far down the drainpipe can cause a siphoning action. No more than 5″ of the hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can also cause a siphoning action.
Water and drain connections for Portable Model (GNW128P) using one faucet connection only.
NOTE: If have a Stationary Model (GNW128S) or Portable Model (GNW128P), and will use two faucet connections, then follow the connection instructions on the previous page and skip this one faucet connection section.

7 REMOVE THE UNI-COUPLE ® HOSE FROM INSIDE THE WASHER BASKET

8 CONNECT TO WATER LINE
Attach the hose connector to the faucet adapter by pulling down on the locking collar while lifting up on the connector until it snaps into place. Make sure the water filter provided is in place. ![GE Appliances GNW128P Portable Washer

• WATER LINE](https://manuals.plus/wp-content/uploads/2022/02/GE-Appliances- GNW128P-Portable-Washer-WATER-LINE-300x140.png)

9 CONNECT TO VALVE INLET
Unplug the electrical cord before installing the water hose. If not installed, install a rubber washer in one end of cold water hose. Thread cold water hose onto BLUE connection (left side).
NOTE : Only the cold valve will be connected for this installation. The hot valve should NOT be connected. Hand tightens and use pliers to tighten hoses between 1/8 and 1/4 turn beyond hand tight.

11 CONNECT DRAIN HOSE
Attach the drain connection side of the uni-couple hose to the rear of the washer. Install the clamp on the drain connection and tighten to prevent leakage of water.

12 SET THE WASHER CONTROLS
Make sure that the Water Temp setting on the washer control panel is set to Cold since only the cold inlet is connected.
13 SLOWLY TURN ON THE WATER FAUCET ALL THE WAY TO THE DESIRED WASH TEMPERATURE

ELECTRICAL REQUIREMENTS
WARNING – Electrical Shock Hazard
Plug into a grounded 3-prong outlet.
DO NOT remove the ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death, fire or electrical shock.
CIRCUIT – Individual, properly polarized, and grounded 15 or 20 amp circuit breaker or time-delay fuse.
POWER SUPPLY – 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current.
Outlet Receptacle – Properly grounded 3-prong receptacle to be located so the power cord is accessible when the washer is in an installed position. If a 2-prong receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded 3-prong grounding- type receptacle.
The washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, with the latest edition of the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed electrician if you are not sure that the washer is properly grounded.

CONNECT POWER AND INSTALL

Insert the plug of the electrical cord into a 115V, 15- or 20-amp wall receptacle.

Move washer into final position. Place level on flat top side edges of washer. Adjust leveling legs until washer is level left-to-right and front-to-back. Remove level. Adjust Open tub lid. Remove and discard tub shipping material (see UNPACK THE WASHER section). Remove plastic protector film from the lid.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician, or service representative or personnel, if you are in doubt as to whether the appliance is properly grounded. DO NOT modify the plug on the power supply cord. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.
If required by local codes, an external 18 gauge or larger copper ground wire (not provided) may be added. Attach to washer cabinet with a #10-16 x 1/2” sheet metal screw (available at any hardware store) to rear of the washer as illustrated.

Mobile Home Installation:
Installation must conform to the Standard for Mobile Homes, ANSI A119.1 and National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).
FINAL CHECKLIST
Before starting the washer, check to make sure:

• The main power is turned on.
• The washer is plugged in.
• The water faucets are turned on.
• The unit is level and leveling legs are firmly on the floor.
• The shipping foam is removed.
• The drain hose is properly tied up.
• There are no leaks at the faucet, drain line or washer.

Run the washer through a complete cycle.

• Check for water leaks and proper operation.
• Place these instructions in a location near the washer for future reference.

Troubleshooting Tips… Before you call for service

A small amount of water remaining in the dispenser (on some models) at end of the cycle| Normal dispenser operation| It is normal for a small amount of water to remain in the dispenser after the cycle. To empty water from the dispenser drawer, remove the drawer and dump water into the washer basket or sink. Empty dispenser prior to putting detergent into the dispenser for next cycle.
Water level seems low| This is normal| Water may not cover the top level of the clothes. This is normal for this high-efficiency washer.
Low water flow| Water valve screens are stopped up| Turn off the water source and remove the water connection hoses from the upper back of the washer and the house water faucets. Clean both the hose screens (if so equipped) and the screens in the machine using a brush or a toothpick. Reconnect the hoses and turn the water back on. Check to ensure there are no leaks at the connections.
Water siphoning out of the washer| Drain standpipe is too low or hoses too far into the standpipe| The drain hose must exceed 30” height at some point between the washer back and the drain pipe. Use an anti-siphon clip. See the Installation Instructions.
Too many suds| Soft water| Try less detergent.
Too much detergent| Measure your detergent carefully. Use less soap if you have soft water, a smaller load or a lightly soiled load.
Type of detergent| Switch to High-Efficiency detergent such as.
Water leaks| Type of detergent| Switch to High-Efficiency detergent such as.
Using too much detergent in the washer| Use less detergent. Use less soap if you have soft water, a smaller load or a lightly soiled load.
Fill hoses or drain hose is improperly connected| Make sure hose connections are tight at faucets and rubber washers are installed. Make sure end of the drain hose is correctly inserted in and secured to drain facility.
Household drain clogged| Check household plumbing. You may need to call a plumber.
Drain hose rubs on wall| Make sure the drain hose does not make contact with the wall. May cause excessive wear on the hose.
Constant water pressure to fill hoses at the water source| Tighten hoses at the faucets.

Check the condition of the fill hoses; they should be replaced every 5 years.

Water temperature seems incorrect| Cooler water temperatures provide improved energy efficiency| New laundry detergents have been formulated to work with cooler water temperatures without affecting wash performance.
Water supply is turned off or improperly connected| Turn both hot and cold faucets fully on and make sure hoses are connected to the correct faucets. NOTE: Coldwater valve inlet is blue. Hot water valve inlet is red.
Water valve screens are stopped up| Turn off the water source and remove the water connection hoses from the upper back of the washer and the water faucets. Clean both the hose screens (if so equipped) and the screens in the machine using a brush or a toothpick. Reconnect the hoses and turn the water back on. Check to ensure there are no leaks at the connections.
Cool/Cold Water when selecting Hot| This is normal. The washer senses water temperature (on some models) and optimizes for best results. Coldwater is added periodically when hot is selected.
The House water heater is not set properly| Make sure house water heater is delivering water at 120°F–140°F (48°C–60°C).
Water pumped out before cycle is complete| Water was left in the unit for 24 hours with the lid closed or 15 minutes with the lid open| The previous cycle has been canceled. Close lid, select the new cycle and start the machine.
Water won’t drain| The drain hose is kinked or improperly connected| Straighten the drain hose and make sure the washer is not sitting on it. The top of the drain outlet should be less than 8 ft (2.44 m) above the floor.
The washer spins and pauses at the

beginning of cycles

| This is normal| The washer is sensing the load.

and soaking during these cycles to get your clothes cleaner with less wear.
This is normal| Many cycles incorporate a series of soaks within the agitation period to get your clothes clean with less wear.
Residual powder in dispenser

or clogging of dispensers

| Wash water too cold or low home water pressure| Select a warmer wash temperature if possible to improve dissolving of detergent or use liquid detergent. Make sure siphon caps are free of debris and fully pressed into position. Remove and clean tray if clogging occurs.
Laundry additives dispensing too soon| Overfilling of dispensers| Do not overfill or add water to dispenser. Select Deep Rinse option when using fabric softener.
Washer pauses during spin cycle| This is normal| The washer may pause during the spin cycle to remove soapy water more efficiently.
Washer won’t operate| Washer is unplugged| Make sure cord is plugged securely into a working outlet.
Water supply is turned off| Turn both hot and cold faucets fully on.
Lid is open—safety feature prevents agitation and spinning when lid is up| Close lid and press Start.
Circuit breaker/fuse is tripped/blown| Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have a separate outlet.
Electronics need to be reset| Unplug washer, wait 2 minutes, plug back in and press Start if display is active or press Power if unit is in idle (display blank) mode.
Start was not pressed| Press Start.
Detergent packets not dissolving| Laundry detergent packet placed in dispenser| Laundry detergent packets should not be used in the dispensers. They should only be added directly to the wash basket following the manufacturer’s directions.
Unexplained time and/or settings changes| Changing options| This is normal. Several options will change other options to maximize washer performance.
Colored spots| Incorrect use of fabric softener| Check fabric softener package for instructions and follow directions for using dispenser.

Make sure you have selected the Deep Rinse option.

Pretreat stain and rewash using Speed Wash cycle before drying.

Dye transfer| Sort whites or lightly colored items from dark colors.
Grayed or yellowed clothes| Detergent amount| Be sure to follow detergent manufacturer’s directions.
Hard water| Use a water conditioner or install a water softener.
Water is not hot enough| Make sure water heater is delivering water at 120°F–140°F (48°C– 60°C).
Washer is overloaded| Loosely load clothes no higher than the top row of holes in the washer basket. For best results, load items around the outside of the basket.
Dye transfer| Sort clothes by color. If fabric label states wash separately, unstable dyes may be indicated.
Lint or residue on clothes| Clothes are air or line dried| If you do not dry your clothes with a clothes dryer, your clothes may retain more lint.
Incorrect sorting| Separate lint producers from lint collectors.
Washing too long| Wash small loads for a shorter time using Light Soil setting.
Detergent not dissolving| Rewash, next time: Try a liquid detergent; Use warmer water temperature.
Overloading| Loosely load clothes in the washer basket. For best results, load items around the outside of the basket.
Incorrect use of fabric softener| Check fabric softener package for instructions and follow directions for using dispenser.

Make sure you have selected the Deep Rinse option.

sure the cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water.
Wash load out of balance| Redistribute load in washer and run through Spin cycle.
Blinking Spin light or Spin light on at end of cycle| Out of balance condition has been detected| Allow cycle to continue and finish.

If load is wet at the end of the cycle, even out load and run a

Spin cycle.

Pilling| Result of normal wear on poly-cotton blends and fuzzy fabrics| While this is not caused by the washer, you can slow the pilling process by washing garments inside out.
Snags, holes, tears, rips or excessive wear| Pins, snaps, hooks, sharp buttons, belt buckles, zippers and sharp objects left in pockets| Fasten snaps, hooks, buttons and zippers.

Remove loose items like pins, objects in pockets and sharp buttons.

Turn knits (which snag easily) inside out.

Undiluted chlorine bleach| Check bleach package instructions for proper amount.

Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.

Chemicals like hair bleach or dye, permanent wave solution| Rinse items that may have chemicals on them before washing. Use Speed Wash cycle with Extra Rinse option.
Wrinkling| Incorrect wash and dry cycles| Match Cycle selection to the type of fabric you are washing (especially for easy care loads).
Improper sorting| Avoid mixing heavy items (like jeans) with light items (like blouses). Try a fabric softener.
Overloading| Loosely load clothes in the washer basket.
Repeated washing in water that is too hot| Wash in warm or cold water.
Sounds| Possible Causes| Reason
---|---|---
“Clicking”| Shifter mechanism is engaging or disengaging| The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times during the wash.
Back and forth “swoosh”| Electric motor reversing direction| This sound is the motor rotating back and forth to clean your laundry.
“Clicking” behind Control during fill| Automatic Temperature Control Valve| Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Water flow changes during fill| Automatic Temperature Control Valve| Two valves mix cold and hot water. The “clicking” is when either valve turns on or off to raise or lower the fill water temperature.
Motor sounds during spin| Motor ramping up/down during the spin cycle| The motor will speed up incrementally during the spin cycle. When spin is complete, it will coast until it stops.
“Humming”| Water drain pump| The drain pump will make a humming sound when pumping out water after agitation stops and continue until spin is complete.
Drive motor| The drive motor will make a “humming” sound during the wash and spin phases of the cycle.
“Gurgling”| Water drain pump| When the pump starts drawing in air, It starts to gurgle. The washer should then begin spinning and the sound will continue until it is done spinning.
Water “swishing”| Washing process| Water swishing, while the unit is agitating, is normal, especially with smaller loads.
Washer rocking/ moving and/or “knocking/tapping”| Washer leveling legs uneven| To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down.
“Squeaking” sound| The washer is  not level and rubbing on the  cabinet| To level the washer, adjust the leveling legs by rotating the individual leg in the proper direction for up or down.

GE Appliances Washer Limited Warranty
GEAppliances.com
All warranty service is provided by our Factory Service Centers, or an authorized Customer Care ® technician. To schedule
service online, visit us at geappliances.com/service, or call GE Appliances at 800.GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.

to a defect in materials or
From the date| workmanship. During this limited one-year warranty , we will also provide, free of
the original| charge , all labor, and related services to replace the defective part.
purchase|

Notes

What is not covered:

• Service trips to your home to teach you how to use the product.
• Improper installation, delivery, or maintenance.
• Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially. Replacement of house fuses or resetting of circuit breakers.
• Products that are not defective or broken, or which are working as described in the Owner’s Manual.
• Damage to the product caused by accident, fire, floods or acts of God.
• Incidental or consequential damage caused by possible defects with this appliance.
• Defects or damage due to operation in freezing temperatures.
• Damage caused after delivery. Product not accessible to provide required service.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

In the United States:
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home usewithin the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available,you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company, Louisville, KY 40225
In Canada:
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location. Some provinces do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from province to province. To know what your legal rights are, consult your local or provincial consumer affairs office.
Warrantor: MC Commercial Inc., Burlington, ON, L7R 5B6
Extended Warranties: Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it online anytime at geappliances.com/extended- warranty
or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires.

Consumer Support

LIMITED WARRANTY
Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty

GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our online support services designed for your convenience. In the US: GEAppliances.com.
In Canada: GEAppliances.ca.
Register Your Appliance
Register your new appliance online at your convenience! Timely product registration will allow for enhanced
communication and prompt service under the terms of your warranty, should the need arise. You may also mail in
the pre-printed registration card included in the packing material. In the US: GEAppliances.com/register.
In Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx.
Schedule Service
Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at your convenience any day of the year. In the US: GEAppliances.com/service or call 800.432.2737 during normal business hours.
In Canada: GEAppliances.ca/en/support/service-request or call 800.561.3344.
Extended Warranties
Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it online anytime. GE Appliances Services will still be there after your warranty expires. In the US: GEAppliances.com/extended-warranty or call 800.626.2224 during normal business hours.
In Canada: GEAppliances.ca/en/support/purchase-extended-warranty or call 866.277.9842.
Remote Connectivity
For assistance with wireless network connectivity (for models with remote enable), in the US visit our website at
GEAppliances.com/connect or call 800.220.6899.
In Canada: GEAppliances.ca/connect or call 800.220.6899.
Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes
(VISA, MasterCard, and Discover cards are accepted). Order online today 24 hours every day.
In the US: GEApplianceparts.com or by phone at 877.959.8688 during normal business hours.
In Canada: GEAppliances.ca/en/products/parts-filters-accessories or call 800.661.1616.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Contact Us
If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the details including your phone number, or write to:
In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225
GEAppliances.com/contact or call 800.626.2000
In Canada: Director, Consumer Relations, MC COMMERCIAL INC. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3
GEAppliances.ca/en/contact-us or call 877.994.5366 Printed in China

Documents / Resources

| GE Appliances GNW128P Washer [pdf] Owner's Manual
GNW128P, GNW128S, GNW128P Washer, Washer
---|---

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>