AJAX TurretCam Wired IP Camera User Manual

: June 17, 2024
: ajax

Table of Contents

References
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AJAX TurretCam Wired IP Camera User Manual

AJAX TurretCam Wired IP Camera User Manual

TurretCam is an IP camera with smart infrared (IR) backlight and an object recognition function. The user can view archived and live videos in the Ajax apps. To store the captured data, install a microSD card or connect the camera to NVR with an installed hard disk.

The device is compatible with all hubs. Connection to radio signal range extenders, ocBridge Plus, uartBridge is not supported.

The camera connects to the network via Ethernet, using the appropriate connector. A hub is only required for adding TurretCam to the Ajax system.

The camera is available in several versions:

TurretCam (5 Mp/2.8 mm);
TurretCam (8 Mp/2.8 mm);
TurretCam (5 Mp/4 mm);
TurretCam (8 Mp/4 mm).

Buy TurretCam

Functional elements

AJAX TurretCam Wired IP Camera - Functional elements

AJAX TurretCam Wired IP Camera - Functional elements 2

Camera holder.
Camera enclosure.
Camera lens.
IR backlight. Used to record videos in dark and low-light conditions.
Faceted lens. Covers the infrared LEDs and diffuses the rays.
Microphone.
Holes for attaching the camera to the surface.
Slot for microSD card.
Reset button.
QR code with the device ID. Used to add TurretCam to an Ajax system.
Cable connector.

Operating principle

TurretCam is an IP camera that uses arterial intelligence (AI) for object recognition. Its algorithms can identify moving objects, distinguishing between humans, animals, or vehicles.

The device features a smart IR backlight, ensuring the capture of high-quality images even in low-light conditions. The camera automatically adjusts the backlight intensity in real time to prevent overexposure, enabling clear visibility of objects that are either far away or too close to the camera in low-light conditions.

TurretCam has an IP65 protection class, making it suitable for outdoor installation. Its robust metal enclosure protects the device against sabotage.

You can install a microSD card with a memory capacity of up to 256 GB (not included in the complete set of the camera). Additionally, the device can operate without a memory card or via NVR.

TurretCam enables you to:

Watch video in real-time with the ability to zoom in for a closer look.
Access archived videos, navigating through them based on recording chronology and calendar (this feature is available if a microSD memory card is installed in the camera, or it is connected to NVR with an installed hard disk).
Configure motion detection zones and adjust sensitivity level.
View the Videowall that combines images from all connected cameras.
Create video scenarios that send a short video from the selected camera to the Ajax app when the security detector is triggered.

Video scenarios

The Ajax system offers the capability to use IP cameras for alarm verification. Video scenarios enable the substantiation of alarm triggers with corresponding video from cameras installed at the facility.

Cameras can be configured to respond to alarms from a single device, multiple devices, or all connected devices. Combined detectors can register various types of alarms, allowing you to configure responses to a wide range of alarm types, whether it’s just one, several, or all of them.

Videowall

The user can manage videos on the Videowall tab, accessible once at least one camera has been added. This feature ensures quick access to all connected cameras, displayed in accordance with privacy settings.

Switch between cameras.
Search for the desired camera by name.
Receive updates on camera previews.
Change the display order (in progress).

Privacy settings

The user can con\gure access to view videos from shared cameras, extending this capability to other users and the security company.
The user can specify the conditions that permit video viewing: at any time, when shared devices are armed, or exclusively within a designated timeframe following the alarm.

Selecting the installation site

When choosing the optimal location to install TurretCam, consider the camera’s viewing angle and any potential obstacles that might obstruct its view.
Consider the placement recommendations when designing the security system project for your object. The security system should be designed and installed by professionals. A list of recommended partners is available here.

The camera should not be installed

In indoor or outdoor locations where the temperature and humidity levels do not align with the specified operating parameters.
In locations where objects or structures might obstruct the camera’s view.

Installation and connection

Using the bundled hexagon key (Ø 2 mm), loosen the two screws and detach the camera enclosure from the holder. Ensure to support the enclosure to prevent the camera from falling.
Remove the screws holding the QR code cover. Insert a microSD card (not included) into the appropriate slot. Replace the QR code cover and tighten the screws.
Use the mounting template to mark the locations for the drill holes on the surface where you plan to mount the camera. Secure the template to the chosen installation location with tape, and drill three holes as indicated on the template.
Route the cable through the camera holder and secure the holder to the surface using the bundled screws.
Place the camera enclosure in the holder, ensuring that the camera lens faces the protected area. Secure it in place by tightening the two screws in the holder using the bundled hexagon key (Ø 2 mm).
Connect the Ethernet cable to the camera. If it is powered by PoE, no external power supply is needed; otherwise, connect both the external power supply and the Ethernet cable. Install a waterproof connector if the camera will be used in indoor areas with humidity levels outside the operating parameters, or outdoors.
Turn on the power supply of the camera. The LED indicator on the cable connector lights up green, indicating a successful connection to Ajax Cloud.

Adding to the system

Before adding a device

Install the Ajax app and log in to your account.
Add a hub to your app, configure its settings, and create at least one virtual room
Ensure the hub is disarmed.

How to add TurretCam

AJAX TurretCam Wired IP Camera - How to add TurretCam

Icons

The icons in the app display some device states. To access them:

Select a hub in the Ajax app.
Go to the Devices tab.
Find TurretCam in the list.

AJAX TurretCam Wired IP Camera - Find TurretCam in the
list

States

The states display information about the device and its operating parameters. You can \nd out about the states of the video recorder in Ajax apps:

Select a hub in the Ajax app.
Go to the Devices tab.
Select TurretCam from the list of devices. If TurretCam is connected to the video recorder, select NVR and then click Cameras.

AJAX TurretCam Wired IP Camera - Select TurretCam from the list of
devices

AJAX TurretCam Wired IP Camera - Select TurretCam from the list of devices
2

AJAX TurretCam Wired IP Camera - Select TurretCam from the list of devices
3

Settings

To change video recorder settings, in an Ajax app:

Go to the Devices tab.
Select TurretCam from the list. If TurretCam is connected to the video recorder, select NVR and click Cameras.
Go to Settings by clicking on the gear icon .
Set the required parameters.
Click Back to save the new settings.

AJAX TurretCam Wired IP Camera - Settings

AJAX TurretCam Wired IP Camera - Settings 2

AJAX TurretCam Wired IP Camera - Settings 3

AJAX TurretCam Wired IP Camera - Settings 4

AJAX TurretCam Wired IP Camera - Settings 5

Indication

The green LED indicator is placed on the cable connector.

AJAX TurretCam Wired IP Camera - Indication

Malfunction

When the camera has a malfunction, such as a loss of internet connection, you can see it in the Devices tab in the Ajax app. The malfunction counter is displayed to the left of the camera icon (a white number on a red background).

All malfunctions can be seen in the camera States. Fields with malfunctions will be highlighted in red.

Maintenance

Regularly check the functioning of the camera. If you notice any image degradation, loss of clarity, or darkening, check the camera for dirt. Clean the device’s enclosure to remove dust, cobwebs, and other contaminants as they emerge. Use soft, dry wipes suitable for cleaning electronic equipment.
Avoid using substances that contain alcohol, acetone, petrol, and other aggressive solvents when cleaning the camera. Wipe the lens gently: scratches can result in poor-quality images and camera failure.

Technical speciFcations

Technical speciFcations for TurretCam (5 Mp/2.8 mm)

Technical speciFcations for TurretCam (5 Mp/4 mm)
Technical speciFcations for TurretCam (8 Mp/2.8 mm)
Technical speciFcations for TurretCam (8 Mp/4 mm)
Compliance with standards

Warranty

Warranty for the Limited Liability Company “Ajax Systems Manufacturing” products is valid for 2 years after the date of purchase.

If you encounter any issues with the device’s functionality, we recommend contacting Ajax Technical Support \rst. In most cases, technical issues can be resolved remotely.

Warranty obligations
User Agreement

Contact Technical Support: