Showtec Pixeltube 32 Daisy Chainable 100 cm Long Tube User Manual

Pixel Tube 32 Daisy Chainable 100 cm Long Tube
User Manual

Preface
Thank you for purchasing this Showtec product.
The purpose of this user manual is to provide instructions for the correct and safe use of this product.
Keep the user manual for future reference as it is an integral part of the product. The user manual shall be stored at an easily accessible location.
This user manual contains information concerning:

• Safety instructions
• Intended and non-intended use of the device
• Installation and operation of the device
• Maintenance procedures
• Troubleshooting
• Transport, storage and disposal of the device

Non-observance of the instructions in this user manual may result in serious injuries and damage of property.

©2021 Showtec. All rights reserved.
No part of this document may be copied, published or otherwise reproduced without the prior written consent of Highlite International.
Design and product specifications are subject to change without prior notice.
For the latest version of this document or for other language versions, please visit our website www.highlite.com or contact us at service@highlite.com.
Highlite International and its authorized service providers are not liable for any injury, damage, direct or indirect loss, consequential or economic loss or any other loss arising  from the use of, or inability to use or reliance on the information contained in this document.

Introduction

1.1 Before Using the Product

Important
Read and follow the instructions in this user manual before installing, operating or servicing this product.
The manufacturer will not accept liability for any resulting damages caused by the non-observance of this manual.
After unpacking, check the contents of the box. If any parts are missing or damaged, contact your Highlite International dealer.
Your shipment includes:

• Showtec Pixel Tube 32
• 2 x dedicated clamp
• RJ45 cable (1 m)
• User manual
  

Intended Use
This device is intended for professional use as a linear wash light. It is suitable only for indoor installation.
This device is not suitable for households and for general lighting.
Any other use, not mentioned under intended use, is regarded as non-intended and incorrect use.
LEDs Lifespan
The light output of the LEDs gradually decreases over time (lumen depreciation). High operating temperatures contribute to this process. You can extend the lifespan of the  LEDs by providing adequate ventilation and operating the LEDs at the lowest possible brightness.
Text Conventions
Throughout the user manual the following text conventions are used:

• References:
  References to chapters and parts of the device are in bold lettering, for example:
  “Refer to 2. Safety”, “turn the adjustment screw (02)”

• 0–255: Defines a range of values

• Notes:
  Note: (in bold lettering) is followed by useful information or tips

Symbols and Signal Words
Safety notes and warnings are indicated throughout the user manual by safety signs.
Always follow the instructions provided in this user manual.

| DANGER| Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
---|---|---
| WARNING| Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
| CAUTION| Indicates a potentially hazardous situation, which, if not avoided, may result in minor or moderate injury.
| Attention| Indicates important information for the correct operation and use of the product.
| Important| Read and observe the instructions in this document.
| | Provides important information about the disposal of this product.

Symbols on the Information Label
This product is provided with an information label. The information label is located on the backside of the device.
The information label contains the following symbols:

| This device is designed for indoor use.
---|---
This device shall not be treated as household waste.
This device is IEC protection class III.
Read and observe the instructions in the user manual.
Minimum distance from lighted objects.
Minimum distance from other objects.

Safety

Important
Read and follow the instructions in this user manual before installing, operating or servicing this product.

The manufacturer will not accept liability for any resulting damages caused by the non-observance of this manual.
Warnings and Safety Instructions

DANGER
Danger for children
For adult use only. The device must be installed beyond the reach of children.

• Do not leave various parts of the packaging (plastic bags, polystyrene foam, nails, etc.) within children’s reach. Packaging material is a potential source of danger for  children.

WARNING
Risk of epileptic shock
Strobe lighting can trigger seizures in photosensitive epilepsy. Sensitive persons should avoid looking at strobe lights.

Attention
General safety

• Do not switch the device on and off in short intervals. This decreases the device’s life.
• Do not shake the device. Avoid brute force when installing or operating the device.

Attention
For professional use only
This device shall be used only for the purposes it is designed for.
This device is designed to be used as a linear wash light. Any incorrect use may lead to hazardous situations and result in injuries and material damage.

• This device is not suitable for households and for general lighting.
• This device does not contain user-serviceable parts. Unauthorized modifications to the device will render the warranty void. Such modifications may result in injuries and material damage.

Attention
Before each use, examine the device visually for any defects.
Make sure that:

• There are no deformations on the housing and the dedicated mounting brackets.
• There is no damage to the RJ45 connectors.
• The lens is not cracked or damaged.
• The CAT cables used for connection of the device are not damaged and do not show any material fatigue.

Attention
Do not expose the device to conditions that exceed the rated IP class conditions.
This device is IP20 rated. IP (Ingress Protection) 20 class provides protection against solid objects greater than 12 mm, such as fingers, and no protection against harmful ingress of water.

Requirements for the User
This product may be used by ordinary persons. Maintenance may be carried by ordinary persons.
Installation and service shall be carried out only by instructed or skilled persons. Contact your Highlite dealer for more information.
Instructed persons have been instructed and trained by a skilled person, or are supervised by a skilled person, for specific tasks and work activities associated with the  installation, service and maintenance of this product, so that they can identify risks and take precautions to avoid them.
Skilled persons have training or experience, which enables them to recognize risks and to avoid hazards associated with the installation, service and maintenance of this product.
Ordinary persons are all persons other than instructed persons and skilled persons. Ordinary persons include not only users of the product but also any other persons that  may have access to the device or who may be in the vicinity of the device.

Description of the Device

The Showtec Pixel Tube 32 is a decorative LED bar with 32 RGB LEDs. It can be installed without any screws or tools. The Pixel Tube 32 only works with the dedicated Pixel  Controller. It is suitable only for indoor installation (e.g. in hotels or theaters, in order to create a good ambience in a lobby).

Front View

1. 32 x RGB SMD3535 LEDs
   Back View

2. RJ45 Pixel Tube connector OUT

3. RJ45 Pixel Tube connector IN

Product Specifications

Physical:
Dimensions:| 1004 x 29 x 32 mm (L x W x H)
Weight:| 0,22 kg
Optics:
Light source:| 32 x RGB SMD3535 LEDs
Connections:
Data connections:| 2 x RJ45 connectors
Max. distance from Pixel Tube to the Pixel Controller:| 10 m
Construction:
Housing:| Flame-retardant plastic
Color:| Black
IP rating:| IP20
Thermal:
Maximum ambient temperature ta:| 40 °C
Maximum housing temperature tc:| 70 °C
Minimum distance:
Minimum distance from flammable surfaces:| 0,8 m
Minimum distance to lighted object:| 0,8 m

Compatibility
Attention
The Pixel Tube 32 is designed to be operated ONLY with the Pixel Controller.
The Pixel Tube 32 is delivered without the Pixel Controller. You need to purchase the Pixel Controller separately.
Product code: 44510 (Pixel Controller)
Recommended Software
Product code: 50180 (Arkaos LED Master)
Product code: 102101 (Arkaos Media Master Express 5.0)
Product code: 102201 (Arkaos Media Master Pro 5.0)

Dimensions

Installation

Safety Instructions for Installation
If the device is mounted overhead, installation must be carried out only by instructed or skilled persons.
Follow all applicable European, national and local safety regulations concerning electrical installations in buildings and working at heights.

Personal Protective Equipment
During installation and rigging wear personal protective equipment in compliance with the national and site-specific regulations.

Installation Site Requirements

• The device can be used only indoors.
• The minimum distance to other objects must be bigger than 0,8 m.
• The maximum ambient temperature ta = 40 °C must never be exceeded.
• The relative humidity must not exceed 50 % with an ambient temperature of 40 °C.

Mounting
The device can be mounted to a 50-mm truss or other rigging structure in any orientation.
The device is delivered with 2 mounting brackets.

CAUTION
Restrict the access under the work area during mounting and/or demounting.
To mount the device, follow the steps below:
Install the 2 mounting brackets.

Attach the device to the supporting structure. Make sure that the device cannot move freely.
Connecting to Power Supply
This device falls under IEC protection class III.
The device only accepts mains power from the Pixel Controller. Do not supply power from any other source to the device.
Connect the Pixel Controller’s output port to the Pixel tube’s RJ45 input connector (03) with a CAT cable (max. 10 m). For more information about the connection of power  supply, see Fig. 06 on page 10 and refer to the user manual of the Pixel Controller (44510).

Setup

Warnings and Precautions
Attention
Connect all cables before supplying power to the system.
Disconnect from the power supply before connecting or disconnecting cables.

Setup Example
The device is designed to be operated only with the Pixel Controller. Connect the devices to each of the 4 output ports on the Pixel Controller.
The maximum setup length per output port is 5 m. Because the Pixel Tube 32 is 1-meter long, you can connect up to 5 devices to each output port (4 output ports x 5 devices  = 20 x Pixel Tube 32 per Pixel Controller.)
You can combine the Pixel Tube 16 (0,5 m) and Pixel Tube 32 (1 m) as long as their combined length (per output port) does not exceed 5 m.

1. Connect the Pixel Controller’s RJ45 output 1 to the first Pixel tube’s RJ45 input connector with a CAT cable.
2. Repeat step 1 to connect the Pixelates to the Pixel Controller’s outputs 2–4.
3. Connect the first Pixel tube’s RJ45 output connector to the second Pixel tube’s RJ45 input connector with a CAT cable.
4. Repeat step 3 to connect up to 5 Pixelates per output, as shown in Fig. 06 on page 10.

For more information about the setup, refer to the user manual of the Pixel Controller (44510).

Maximum CAT Cable Length

The maximum allowed CAT cable length:

• Between the Pixel Controller and the first Pixel Tube on a data link: 10 m
• Between the Pixelates: 2 m

Network Cables
Attention
Connect all data cables before supplying power.
Disconnect power supply before connecting or disconnecting data cables.
Standard twisted-pair Ethernet cables (CAT-5/CAT-5E/CAT-6) can be used to connect the device to the Pixel Controller or to each other, in a daisy chain.
If you make your own network cables, make sure that you connect the pins and wires correctly as shown in Fig. 08. Use RJ45 (8P8C) connectors and patch the cables  according to the T568B color standard. 

Color Standard EIA/TIA T568B

Operation

Safety Instructions for Operation
Attention
This device must be used only for the purposes it is designed for.

This device is intended for professional use as a linear wash light. It is suitable only for indoor installation.
This device is not suitable for households and for general lighting.
When the device is connected to the Pixel Controller, it can be operated with DMX, Art-Net and Kling-Net protocols. To make the whole setup work properly, it is necessary  to set the desired setup length in the Pixel Controller’s menu. The setup length depends on the number of devices connected to the Pixel Controller. It is possible  to operate the devices manually or run the built- in programs over multiple devices, in stand-alone mode.
Any other use, not mentioned under intended use, is regarded as non-intended and incorrect use.
For more information about the operation, refer to the user manual of the Pixel Controller (44510).

Troubleshooting

This troubleshooting guide contains solutions to problems which can be carried out by an ordinary person. The device does not contain user-serviceable parts.
Unauthorized modifications to the device will render the warranty void. Such modifications may result in injuries and material damage.
Refer servicing to instructed or skilled persons. Contact your Highlite International dealer in case the solution is not described in the table.

The device does not
function at all| No power to the device| ● Check if the Pixel Controller is switched on and if the  Pixeltube is connected to the Pixel Controller with a CAT cable
The device does not
respond to DMX
control| The Pixel Controller is not connected| ● Connect the Pixel Controller
The Pixel Controller is defective| ● Disconnect the Pixel Controller and contact your Highlite  International dealer
The device responds
erratically to DMX
control| Bad data link connection| ● Examine connections and cables.
Correct poor connections. Repair or replace damaged cables
In case of a setup with multiple devices, one  of the devices is defective and disturbs data
transmission on the link| ● To find out the defective device, bypass one device at a time  until normal operation is restored
No light or LEDs cut
out intermittently| LEDs are damaged| ● Disconnect the device and contact your Highlite International dealer

Maintenance

Maintenance and cleaning may be carried by ordinary persons.
Follow the maintenance schedule established for the site where the device is installed.
Disconnect the Pixel Tube from the Pixel Controller before servicing or cleaning.

Basic Cleaning Instructions
The external lens of the device must be cleaned periodically in order to optimize the light output. The cleaning schedule depends on the conditions at the site where the  device is installed. When smoke or fog machines are used at the site, the device will need more frequent cleaning. On the other hand, if the device is installed in well-ventilated  area, it will need less frequent cleaning. To establish a cleaning schedule, examine the device at regular intervals during the first 100 hours of operation.
To clean the device, follow the steps below:

1. Disconnect the device from the Pixel Controller.
   Note: If multiple Pixelates are connected, it is not necessary to disconnect Pixelates from each other.

2. Allow the device to cool down for at least 15 minutes.

3. Remove the dust collected on the external surface with dry compressed air and a soft brush.

4. Clean the lens with a lint-free cloth.

Attention

• Do not immerse the device in liquid.
• Do not use alcohol or solvents.
• Make sure that the connections are fully dry before connecting the device to the power supply and to other devices.

Corrective Maintenance
The device does not contain user-serviceable parts. Do not open the device and do not modify the device.
Refer repairs and servicing to instructed or skilled persons. Contact your Highlite International dealer for more information.

Deinstallation, Transportation and Storage

Instructions for Deinstallation

• Let the device cool down before dismounting.
• Disconnect the Pixeltube from the Pixel Controller before deinstallation.
• Always observe the national and site-specific regulations during deinstallation and derigging of the device.
• Wear personal protective equipment in compliance with the national and site-specific regulations.

Instructions for Transportation

• Use the original packaging to transport the device, if possible.
• Always observe the handling instructions printed on the outer carton box, for example: “Handle with care”, “This side up”, “Fragile”.

Storage

• Clean the device before storing. Follow the cleaning instructions in chapter 8.1. Basic Cleaning Instructions on page 13.
• Store the device in the original packaging, if possible.

Disposal

Correct disposal of this product
Waste Electrical and Electronic Equipment
This symbol on the product, its packaging or documents indicates that the product shall not be treated as household waste. Dispose of this product by handing it to the respective collection point for recycling of electrical and electronic equipment. This is to avoid environmental damage or personal injury due to uncontrolled waste disposal.  For more detailed information about recycling of this product contact the local authorities or the authorized dealer.

Approval

Check the respective product page on the website of Highlite International (www.highlite.com) for an available declaration of conformity.

©2021 Showtec

Documents / Resources

| Showtec Pixeltube 32 Daisy Chainable 100 cm Long Tube [pdf] User Manual
44520, Pixeltube 32 Daisy Chainable 100 cm Long Tube, Pixeltube 32, Daisy Chainable 100 cm Long Tube, 100 cm Long Tube, Tube
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