DURATECH HS40 HotSplash Heat pump User Guide

DURATECH HS40 HotSplash Heat pump

Box contents

Safety information

Please read these instructions carefully before using the heat pump and keep them for future reference:

1. Always keep the unit upright. If the unit has been tilted or put on its side, wait 24h before starting the heat pump.
2. Put the unit on a flat, solid base.
3. Do not drop the heat pump.
4. The heat pump must always be installed outdoors.
5. Check if the voltage indicated on the RCD of the heat pump corresponds to the local mains voltage before you connect the unit.
6. Do not pull the mains plug with unnecessary force. Do not wrap the mains plug around the heat pump.
7. Do not use the heat pump in combination with a transformer.
8. If the heat pump is damaged during transportation, it must be replaced, please contact your service centre or similarly qualified persons in order to avoid a hazard.
9. Always make sure the water connections of the heat pump are properly locked before you start using the machine.
10. Never insert objects directly into the fan, as this will cause it to become blocked and damaged.
11. The evaporator fins must not be damaged.
12. This heat pump is not intended for use by persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the heat pump by a person responsible for their safety.
13. Children should always be supervised to ensure that they do not play with the heat pump.
14. Disconnect the mains plug from the socket when the heat pump is not in use and before cleaning.

The heat pump will always perform very well, provided the following elements are present

Specifications

*Measuring conditions: Outdoor air temp: 27°C, Inflowing water temp: 26°C, rel. humidity: 80%.
**Measuring conditions: Outdoor air temp: 10°C, Inflowing water temp: 26°C, rel. humidity: 70%.

Maximum pool volume Europe

Preparing the heat pump for use

Typical configuration & distance from the pool
The heat pump should be located at least 2m away from the swimming pool. In normal operation, the air taken by the heat pump is cooled down and water may condens on the fins of the evaporator and run out of the bottom of the unit.

• A free area of minimum 0,3 meter around the heat pump has to be kept clear from any object
• Put the heat pump on a flat, solid base.
• Do not obstruct the fan, leave at least 1.5m free unobstructed space in front of the fan.
• All feeding of water treatment to the pool water has to be done downstream of the heat pump(
• It is normal for condensation to come out of the heat pump. This is not a leak or fault with the unit. If the humidity is very high, the condensation could be a number of liters a day

Hose connection

• It is normal for condensation water to come out of the heat pump when it is operating. This is not a fault or leak!

Electrical connection

Hot Splash Heat pump RCD. Available in EU-VERSION and UK-VERSION

Hot Splash Heat pump is available with inline RCD and plug version

• Make sure your outlet is earthed
• The pool circulation pump must operate with the heat pump. Therefore, connect them to the same circuit used for outdoor.

Electrical connection with timer
The pool circulation pump must operate with the heat pump. Therefore, connect them to the same circuit used for outdoor.
The controller of the Hot Splash heat pump has a memory so that the settings are retained even if the power is switched off and on. This makes it possible to operate the heat pump with a timer. The timer must be installed between the heat pump and the RCD plug, see picture. The installation must be carried out by a certified electrical installer in order to guarantee quality and safe operation.

Startup and settings

• Display blinks indicating the controller is locked. Press the ON/OFF button 3 seconds to unlock the controller.
• After three minutes of no interaction, the display will return to the locked status

Guidelines

Cold/harsh weather conditions
Your heat pump is designed to operate in rainy weather conditions and withstand frost using a specially created Nofrost technology. However it is not recommended to leave it outside for long periods of time (eg over winter).
After draining down the pool for the winter, store the heat pump in a dry place

Restarting the heat pump after long term storage
If your heat pump has been stored for a long time, perform the following steps when re-starting the system:

1. Inspect the system for any debris or damage to the case.
2. Clean the evaporator fins with a soft cloth if necessary. Make sure the evaporator fins are clean. Blocking the air intake will cause insufficient operation and will result in lower production of heat.
3. Check the fan for blockages.
4. Connect the water inlet and outlet.
5. Turn on the pool water circulation pump to start the water flow to the heat pump.
6. Restore electrical power to the heat pump and press the recer button on the RCD.

Maintenance and error messages

1. Check the water supply to and from the unit often. Low water flow or air entering into the pipes should be avoided, as this will diminish the heat pump performance and reliability. You should clean the swimming pool water regularly to avoid damage to the heat pump as a result of dirty pool water. Please check the information about warranty in section 9.
2. The area around the heat pump should be clear and well ventilated. Clean the evaporator and evaporator guard regularly to maintain good air flow and efficiency.
3. Check the power supply and cable connection often. In case of abnormal operation or a smell of burning near the electrical compartment, switch off the heat pump and contact your dealer.
4. You should discharge the water at the bottom of the heat pump if the unit doesn’t work for an extended period of time.

The heat pump will show an error message in case of a problem. The following messages can occur

below 10°C. Appears when Heat pump was already running: internal heat pump temperature is below 3°C; In any situation is the ambient temperature is too cold).| The heat pump will start automatically when the ambient air temperature rises above 10°C.
AL1| One of the heat pump sensors is damaged.| The heat pump does not restart automatically. Turn the heat pump OFF and ON. Check whether AL1 keeps coming back. If the alarm remains on the display please contact your service

centre or similarly qualified persons in order to avoid a hazard.

AL2| The pressure of the compressor is too high.| The heat pump does not restart automatically. Turn the heat pump OFF and ON. Check whether AL2 keeps coming back. If the alarm remains on the display please contact your service

centre or similarly qualified persons in order to avoid a hazard.

• When TCO, AL1 or AL2 occur you can check the current water temperature by pushing the up arrow. By pushing the down arrow you can check the current air temperature inside the heat pump.

Environment
This heat pump should not be put into the domestic waste at the end of its useful life, but must be disposed at a central point for recycling of electrical and electronic domestic applications. By doing this you will help to preserve the environment.

Service & warranty

If you need service or information or if you have a problem, please contact your local dealer. If needed they will contact the manufacturer to solve your problem.
They are gladly willing to assist you!
You can find more information at www.hotsplash.eu
We warrant all parts to be free from manufacturing defects in materials and workmanship for a period of two years from the date of retail purchase.
This warranty is limited to the first retail purchaser and is not transferable. The liability of the manufacturer shall not exceed the repair or replacement of defective parts and does not include any costs for labour to remove and reinstall the defective part, transportation to or from the factory, and any other materials required to make the repair. This warranty does not cover failures or malfunctions resulting from the following:

1. Failure to properly install, operate or maintain the heat pump in accordance with the installation guidelines provided in this manual.
2. The workmanship of any installer of the product.
3. Not maintaining a proper chemical balance in your pool accordance with our water chemistry guidelines provided in this manual.
4. Abuse, alteration, accident, fire, flood, lighting, rodents, insects, negligence or acts of god.
5. scaling, freezing or other conditions causing inadequate water flow rate.
6. Operating the heat pump at water flow rates outside the published minimum and maximum specifications.
7. Use of non-factory authorized parts or accessories in conjunction with the product.
8. Chemical contamination of combustion air or improper use of sanitizing chemicals, such as introducing sanitizing chemicals upstream of the heater and cleaner hose or through the skimmer.
9. Overheating, incorrect wire runs, improper electrical supply, collateral damage caused by failure of O-rings, DE grids or cartridge elements, or damage caused by running the pump with insufficient quantities of water.

LIMITATION OF LIABILITY
This is the only warranty given by the manufacturer, No one is authorized to make any other warranties on our behalf.This warranty is in lieu of all other warranties, expressed or imlied, including but not limited to any implied warranty of fitness for a particular purpose and merchantability. We expressly disclaim and exclude any liability for consequential, incidental, indirect or punitive damages for breach of any expressed or implied warranty. This warranty gives you specific legal rights, which may vary, by country.

WARRANTY CLAIMS
For prompt warranty consideration, contact your dealer and provide the following information: proof of purchase, model number, serial number and date of installation. The dealer will contact the manufacturer for instructions regarding the claim and determine the location of the nearest service point.

CE DECLARATION OF CONFORMITY

References

• Hotsplash – Heat pumps

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