SOUNDPEATS H2 Hybrid Dual Driver Wireless Earbuds User Manual
- June 6, 2024
- SoundPEATS
Table of Contents
SOUNDPEATS H2 Hybrid Dual Driver Wireless Earbuds
First Start
Open the charging case lid and take out
both earbuds, then remove the insulating film and put them back.
- When the charging case has power, open the lid of the charging case, the two earphones will turn on and enter the pairing mode. For the main earphone, the red and white lights will flash alternately ; for the secondary earphone, the white light will keep on.
- Activate the Bluetooth on your device and choose “SOUNDPEATS H2” to connect.
Reset
- Clear the pairing data from your device.
- Place back both earbuds, make sure they are in charging.
- Press and hold for 10 seconds until the red and white lights of both earbuds flash twice alternately, reset complete.
Wearing
- Identify the left and right earbuds.
- Rotate earbuds and find the most comfortable position.
Product Diagram
Control
| Power On | Auto: Open up the case lid Manually: Press and hold the MFB for 1.5s |
|---|---|
| Power Off | Auto: Place back into charging case and close the lid Manually: |
Press and hold the MFB for 10s
Play / Pause| Double tap the MFB
Volume –| Single tap the left MFB
Volume +| Single tap the right MFB
Previous Track| Press and hold left MFB for 1.5s
Next Track| Press and hold right MFB for 1.5s
Answer / Hang Up Phone Call| Double tap the MFB
Reject Phone Call| Press and hold the MFB for 1.5s
Switch Between Two Calls| Press and hold the MFB for 2s
Manually Enter Pairing Mode| Press and hold the MFB for 6s
Activate Voice Assistant| Triple tap the right MFB
Enter / Exit Game Mode| Triple tap the left MFB
Q&A
Q1: What does the indicator on the charging case tell? Indicator Flash
(From Left -Right)| Battery Left
---|---
First one white light flashes| 0%-33%
First one white light is on, second light flashes| 34%-66%
First two white lights are on, third light flashes| 67%-99%
All three lights are on| 100%
Q2: How to charge the charging case?
- Use a Type-C adapter to charge the case (current no more than 1A), when indicators flash, that means in charging.
- Please charge the earbuds and charging case at least once per 3 months when not in use for a long time.
Q3: Why are the earbuds still connected
to my phone after placing them back and closing the case lid?
- The charging case has no remaining power. Placing the earbuds back into the charging case can’t make themselves turn off if the case battery is dead.
- Please make sure the earbuds are correctly placed in the charging case, and make sure the charging metal sheet and the PIN pin are clean. Please try to clean the contactors between the charging case and the earphone with something like microfiber cloth.
Q4: Why is the playtime not same as described? A single charge will not support continuous use for 20 hours. The earbuds work 5 hours for a single charge, and the charging case provides extra 3 recharges.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
IC ID This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.”
RF warning statement: The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.
FAQ
BLUETOOTH
How to reset SoundPEATS H2?****
- Put both earbuds into the charging case. Make sure they are in charging status.
- Then long press the MFB of both earbuds for 10 seconds at the same time until the LED indicator in both earbuds flash white and red twice.
- If the resetting completed successfully, when you take the earbuds out of the charging case, one earbud will flash red and white lights, and the other has solid white light.
Why is the Bluetooth connection unstable sometimes?****
- Though Bluetooth is also a kind of wireless signal transmission, it’s not as strong as WiFi. It compromises by a lot of interference around, such as the compatibility between the connected devices, some other wireless signal around, WiFi frequency, and the barriers between (walls, doors, etc.). Bluetooth range is normally around 30 feet in open space. The actual performance replies on the environment.
- Please charge the earbuds. Low battery may cause the disconnection.
- Please clear the pairing record and restart your device.
What can I do if the earbuds stopped connecting to my device?****
- Clear the pairing record between the earbuds and all of the previous devices.
- Try to clear some Bluetooth listings on your device and restart the device.
- Put the earbuds into the charging case to reset.
- Take the earbuds out of the charging case and leave some time for them to pair with each other. Then please open the Bluetooth of your device to connect.
What can I do if the left earbud and the right earbud won’t work together?****
- Please use a bit of light sandpaper or microfiber cloth with a bit of rubbing alcohol to clean the charging connectors to ensure the earbuds charge well.
- Put them into the charging case to reset.
What can I do if the earbuds connect to my phone, but not my computer?****
- UNPAIR the earbud from the phone, then the earbuds will lose Bluetooth connection to the phone and enter into pairing mode.
- Put the earbuds into the charging case to reset.
- Take them out of the case, then open the Bluetooth of your computer to connect.
- If those do not help, you may need to update your computer’s Bluetooth driver, which does not require a special driver itself and there is no driver for it. Bluetooth drivers must come from the specific manufacturer for your exact computer model. Download and install the appropriate Bluetooth driver from the computer vendor’s website, then restart your system before attempting to pair and connect to your SoundPEATS earbuds.
How to operate when first use?****
- Open the charging case lid and take out both earbuds, then remove the insulating film and put them back.
- When the charging case has power, open the lid of the charging case, the earbuds will turn on and enter the pairing mode. For the main earbud, the red and white lights will flash alternately; for the secondary earbud , the white light will keep on.
- Activate the Bluetooth on your device and choose “SOUNDPEATS H2” to connect.
SOUND
Why does the volume of the earbuds reduce after using a period of time?****
It may be caused by the sound hole being blocked by foreign objects. Please try to remove the silicone ear piece and gently clean off the screen with a little alcohol to avoid dust or secretions blocking.
What can I do if one earbud is quieter than the the other?****
- Please try to remove the silicone ear piece and gently clean off the screen with a little alcohol to avoid dust or secretions blocking.
- Please change other songs or videos. For some songs and videos, the sound effect is unstable.
- Please change other devices. You can try this way: – UNPAIR and delete from your original device – Pair to a new device and play music – UNPAIR and delete from this new device – Pair back with original device
- Try to reset the earbuds.
Why the other side could not hear me when calling?****
- Please choose to pick up phone calls via the earbuds.
- Please do not mute the phone calls.
- Please clean the Mic holes to avoid dust or secretions blocking.
- Please kindly adjust the volume through the earbuds and devices.
- If you are using the earbuds with an Android phone, please check the settings to see if you have allowed both phone audio and media audio to be transmitted through the earbuds.
- Please change to some other devices to see if the condition is the same.
CHARGING
What should I do if the charging case won’t charge?****
Please try to use another known working cable to charge the case for more than 10 hours via a laptop or computer. Compared to other electronics, the Bluetooth earbuds are low power products. Hence, for charging safety, please do not use fast charger.
What can I do if any earbud stopped charging?****
Please use a bit of light sandpaper or microfiber cloth with a bit of rubbing alcohol to clean the charging connectors and try to adjust the earbuds in the charging case to ensure they charge well.
What can I do if any earbud stopped turning on?****
- Please check if it charges well first.
- Please press and hold the MFB for 1.5s to turn on manually.
- Please try to reset the earbuds.
Why are the earbuds still connected to my phone after placing them back and closing the case lid?****
- The charging case has no remaining power. Placing the earbuds back into the charging case can’t make themselves turn off if the case battery is dead.
- Please make sure the earbuds are correctly placed in the charging case, and make sure the charging metal sheet and the PIN are clean. Please try to clean the connectors between the charging case and the earbud with something like microfiber cloth.
TOUCH CONTROL
What can I do if the touch controls do not work always?****
- Please touch the middle of the control area, and keep your hands dry, the earbuds may not response on wet fingers.
- Please try to skip songs for more times to find your ideal frequency to control the earbuds.
- Another way for you to have a try: discharge the earbuds, then charge and reset.
CUSTOMER SERVICE TEAM
What should I do if the problem about the earbuds is not mentioned in this FAQ?****
If there is no solution for your problem in this FAQ, please feel free to contact our support team through your order or our contact in the manual, we will surely help you out soon. SoundPEATS provides 12-month warranty for every product. Your satisfaction is always greatly important to us.
References
- Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
- Alza.sk – rýchly a pohodlný nákup odkiaľkoľvek | alza.sk
- alza.at
- Alza | Alza.co.uk
- Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
- Alza.cz – rychlý a pohodlný nákup odkudkoliv | Alza.cz
- Alza.cz
- alza.de
- Alza | Alza.fr
- alza.hu
- alza.sk
- SOUNDPEATS Wireless Earbuds, Bluetooth Headphones, Speakers for Sound.
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