Shark CZ2000 Series Vertex Bagless Corded Canister Vacuum Owner’s Manual

: June 6, 2024
: Shark

Table of Contents

Shark CZ2000 Series Vertex Bagless Corded Canister Vacuum
IMPORTANT SAFETY INSTRUCTIONS
ASSEMBLY
STORAGE
OPERATING THE VACUUM
MAINTENANCE
FOAM AND FELT FILTER MAINTENANCE
HEPA FILTER MAINTENANCE
AVAILABLE ACCESSORIES
TROUBLESHOOTING
FIVE (5) YEAR LIMITED WARRANTY
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Shark CZ2000 Series Vertex Bagless Corded Canister Vacuum

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY

WARNING
To reduce the risk of fire, electric shock, injury, or property damage, when using an electrical appliance, basic precautions should always be followed, including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM

Inspect power cord and plug for any damage before use. DO NOT use vacuum cleaner with a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks. To minimize the risk of power cord damage, do not allow the motorized brush roll to ingest the cord. If this occurs, immediately shut off power to the vacuum and remove the cord.
T his appliance has a polarized plug, if the plug does not fit fully into the outlet, reverse the plug (one blade is wider than the other). If it still does not fit, contact a qualified electrician. DO NOT force into outlet or try to modify to fit.
Your vacuum cleaner may consist of a motorized nozzle, wand, hose, and/or vacuum pod. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
Use only identical replacement parts.
Carefully observe and follow the instructions provided below to avoid improper use of the appliance.
DO NOT use the vacuum for any purpose other than those described in this manual.
Before use, carefully inspect all parts for any damage. DO NOT use if any parts are damaged.
The use of an extension cord is NOT recommended.
T his vacuum cleaner contains no serviceable parts.
T his appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of
the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children. Keep the appliance and its cord out of reach of children. DO NOT allow the appliance to be used by children. DO NOT allow to be used as a toy. Close supervision is necessary when used near children.
Always turn off the vacuum cleaner before connecting or disconnecting either hose or any motorized nozzles or other accessories.
DO NOT handle plug or vacuum cleaner with wet hands.
DO NOT use without filters in place.
Only use Shark® branded filters and accessories.
DO NOT damage the power cord:
a) DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle.
b) D O NOT unplug by pulling on cord. Grasp the plug, not the cord.
c) DO NOT run the vacuum cleaner over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.
DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorized floor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical outlet. Remove all obstructions before you plug in and turn on the unit again.
Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
DO NOT use if vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
Use extra care when cleaning on stairs.
DO NOT leave the vacuum cleaner unattended while plugged in.
When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers.
DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.
Your Shark® vacuum may not be designed to stand up on its own. When taking a break from cleaning, you may need to lean it against furniture or a wall, or lay it flat on the floor. Using the vacuum for an application where the unit lacks stability may result in personal injury.
DO NOT use to pick up:
a) Liquids
b) Large objects
c) Hard or sharp objects (glass, nails, screws, or coins)
d) Large quantities of dust (drywall dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
e) Smoking or burning objects (hot coals, cigarette butts, or matches)
f) Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)
DO NOT use in the following areas:
a) Poorly lit areas
b) Wet or damp surfaces
c) Outdoor areas
d) Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)
Turn off all controls before plugging in or unplugging the vacuum.
Unplug from electrical outlet when not in use and before any maintenance or cleaning.
Hand wash with water only. Washing with cleaning chemicals could damage the unit.
During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll.
Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
Make sure the dust cup and all filters are in place after routine maintenance.
If provided, secure the power cord around the two cord hooks during storage.
The hose contains electrical wires. DO NOT use when damaged, cut, or punctured. Avoid picking up sharp objects.
Hold plug when rewinding onto cord reel. DO NOT allow plug to whip when rewinding.

SAVE THESE INSTRUCTIONS

ASSEMBLY

STORAGE

NOTE: Do not bend the MultiFLEX® wand more than 90 degrees unless placing the unit in storage mode. Do not clean when unit is in storage mode.

OPERATING THE VACUUM

CORD REWIND FUNCTION

NOTE: Hold onto the plug when retracting the cord.

SELECTING FLOOR TYPE AND SUCTION LEVEL USING MULTIFLEX® WHOLE- HOME CLEANING

MAINTENANCE

IMPORTANT: Unplug the power cord before performing any maintenance.

EMPTYING THE DUST CUP

Let air-dry for 24 hours

FOAM AND FELT FILTER MAINTENANCE

NOTE: Foam and felt ﬁlters should be rinsed at least every 3 months.

HEPA FILTER MAINTENANCE

AVAILABLE ACCESSORIES

A Crevice Tool
B Upholstery Tool
C Pet Multi-Tool
D Duster Crevice Tool
E Pet Power Brush
F Under-Appliance Wand
G Anti-Allergen Dust Brush
H Self-Cleaning Pet Power Brush
I Home & Car Detail Kit
J Accessory Bag

TROUBLESHOOTING

Vacuum is not picking up debris. No suction or light suction.

Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the filters before reinstalling them.
Dust cup may be full; empty dust cup.
Check hose, hose connections, nozzle, wand, pod, and accessories for blockages. Clear any blockages found. See Checking for Blockages section for more information.
I f any hair, string, or carpet fibers are wrapped around the brushroll, extend cleaning time to allow the self-cleaning brushroll to remove them. If some hair or fibers remain wrapped around brushroll after continued use, carefully remove them.

Vacuum lifts area rugs.

Make sure floor mode on the handle is set to the Hard Floor setting.
Suction is powerful. Using the suction control button on the handle, reduce suction to setting or if needed. Take care when vacuuming area rugs or rugs with delicately sewn edges.

Brushrolls do not spin.

I f the Brushroll Indicator Light turns red, immediately turn off and unplug the vacuum.
Remove pod and wand from ﬂoor nozzle and clear any blockages. Reconnect nozzle, plug in vacuum, and turn on power.
With the power on and handle inserted into the wand, recline the handle, which will automatically turn on the brushrolls.

Vacuum turns off on its own or indicator light flashes red.
If your vacuum overheats, the thermostat will automatically turn off the motor. Perform the following steps to restart:

Turn vacuum off and unplug it.
Empty dust cup and clean filters. See Emptying the Dust Cup and filter maintenance sections for more information.
Check for blockages in hose, wand, floor nozzle, accessories, and inlet openings.
Allow unit to cool for a minimum of 60 minutes.
Plug in vacuum and turn it on.

For all other issues, please call Customer Service 1-800-798-7398.

FIVE (5) YEAR LIMITED WARRANTY

The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. Warranty coverage applies to the original owner and to the original product only and is not transferable.
SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of five (5) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owner’s Guide, subject to the following conditions and exclusions:
What is covered by this warranty?

The original unit and/or non-wearable parts deemed defective, in SharkNinja’s sole discretion, will be repaired or replaced up to five (5) years from the original purchase date.
I n the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. SharkNinja reserves the right to replace the unit with one of equal or greater value.

What is not covered by this warranty?

Normal wear and tear of wearable parts (such as foam filters, HEPA filters, pads, etc.), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. Replacement parts are available for purchase at sharkaccessories.com.
Any unit that has been tampered with or used for commercial purposes.
Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit.
Consequential and incidental damages.
Defects caused by repair persons not authorized by SharkNinja. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja.
Products purchased, used, or operated outside North America.

How to get service
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self-help. Our Customer Service Specialists are also available at 1-800-798-7398 to assist with product support and warranty service options, including the possibility of upgrading to our VIP warranty service options for select product categories. So we may better assist you, please register your product online at registeryourshark.com and have the product on hand when you call.

SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. A fee of $25.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit.

How to initiate a warranty claim
You must call 1-800-798-7398 to initiate a warranty claim. You will need the receipt as proof of purchase. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you. A Customer Service Specialist will provide you with return and packing instruction information.

How state law applies
This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

REGISTER YOUR PURCHASE ENREGISTREZ VOTRE ACHAT REGISTRE SU COMPRA
registeryourshark.com

Model Number:
Serial Number:
Date of Purchase: (Keep receipt)
Store of Purchase:

TECHNICAL SPECIFICATIONS

Voltage: 120V~, 60Hz
Watts: 890W
Amps: 7.4A

sharkclean.com

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This Owner’s Guide is designed to help you get a complete understanding of your new Shark® Vertex™ Bagless Corded Canister Vacuum with DuoClean™ PowerFins™.
SharkNinja Operating LLC
US: Needham, MA 02494
CAN: Ville St-Laurent, QC H4S 1A7
1-800-798-7398
sharkclean.com | sharkclean.ca
Illustrations may differ from actual product. We are constantly striving to improve our products; therefore the specifications contained herein are subject to change without notice.
This product may be covered by one or more U.S. patents. See sharkninja.com/patents for more information.