GoWISE GW22991 Steam Air Fryer User Manual
- June 6, 2024
- GoWISE
Table of Contents
GoWISE GW22991 Steam Air Fryer
IMPORTANT SAFEGUARDS
HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE
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READ THE ENTIRE MANUAL BEFORE ATTEMPTING TO OPERATE.
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Keep the box and packing material for storage.
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DO NOT PLACE the appliance on stovetop surfaces.
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This appliance has a polarized plug (one prong is wider than the other). This plug is intended to fit into a polarized outlet only one way. TO AVOID ELECTRIC SHOCK, DO NOT force the plug into the outlet if it does not fit. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT ATTEMPT to modify the plugin anyway.
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DO NOT immerse the power cord, plug, or any part of the appliance in water or any other liquids to avoid electric shock.
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DO NOT use the appliance if the plug, the power cord, or the appliance itself is damaged in any way.
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ALWAYS keep the power cord away from hot surfaces.
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DO NOT go to any unauthorized person to replace or fix the appliance.
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DO NOT plug the appliance in or operate the appliance with wet hands.
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DO NOT connect the appliance to an external timer switch or separate remote control system.
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DO NOT PLACE the appliance against a wall or any other appliances. Leave at least five inches of free space along the back, sides, and above the appliance.
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DO NOT PLACE anything on top of the appliance.
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DO NOT PLACE the appliance on or near combustible materials, such as a tablecloth or curtain.
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DO NOT USE the GoWISE Steam Air Fryer for any purpose other than described in this manual.
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NEVER OPERATE the appliance unattended.
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This appliance is NOT INTENDED FOR USE by persons with reduced physical, sensory, or mental capabilities or persons with a lack of experience and knowledge unless they are
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UNDER THE SUPERVISION of a responsible person or has been given proper instruction to use the appliance. This appliance
is NOT INTENDED FOR USE
by children. Make sure that the appliance is out of reach of children, especially when it is operating. -
Keep all the ingredients within the basket to prevent any contact with the heating elements. DO NOT OVERFILL the basket.
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DO NOT fill the basket with oil. Filling the basket with oil is a fire hazard.
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DO NOT COVER OR BLOCK the air inlet and outlet while the appliance is in operation. Doing so prevents even cooking and may damage the unit or cause it to overheat.
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DO NOT touch the inside of the appliance while it is operating.
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While air frying, hot air is released through the air outlet openings. Keep your hands and face at a safe distance from the steam and from the air outlet opening. BE CAUTIOUS of hot steam and air when you remove the basket from the appliance. Any accessible surface may become hot during use.
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IMMEDIATELY UNPLUG the appliance if you see dark smoke coming out of the appliance. Wait for the smoke emission to stop before you remove the basket from the appliance.
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ENSURE that the appliance is placed and operated on a horizontal, even, stable, and non-combustible surface.
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This appliance is designed for HOUSEHOLD USE ONLY. It is not safe to use in environments, such as staff kitchens, farms, motels, and other non-residential environments.
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If the GoWISE Steam Air Fryer is used improperly, for professional or semi-professional purposes, or if it is not used according to the instructions in this user manual, the warranty becomes invalid, and the manufacturer will not be held liable for damages.
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ALWAYS unplug the appliance after use.
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ALWAYS wait 30 minutes for the appliance to cool down before handling, cleaning, or storing.
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The base of the GoWISE Steam Air Fryer vents heat during the cooking process. Artificial stone countertops are not heat-resistant. It is the end user’s responsibility to verify the heat capacity of
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Over time, wear and tear is normal for the basket and crisper tray and will need to be replaced from time to time. Please contact GoWISE Customer Care or visit our website gowiseproducts.com to purchase these parts.
Electromagnetic Fields (EMF)
This appliance complies with all standards regarding Electromagnetic Fields
(EMF). Under proper handling, the appliance is safe to use based on available
scientific evidence.
PRODUCT STRUCTURE
PARTS
- Water Tank
- LCD Control Display
- Air Inlet
- Crisper Tray
- Basket
- Handle
- Water Tray
- Air Outlet
- Condensation Collector
CONTROL DISPLAY
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OPERATING BUTTONS
POWER/ START/PAUSE : Powers the unit on and off; starts and pauses the cooking process. Before pressing this button, ensure that the basket and water tank are inserted into the unit.
MODE: Switches between Air Fry, Steam, and Combo mode. When the unit is in combo mode, the Air Fry and Steam icons will both be on. Press the Mode button to switch between modes to see and adjust cooking times and temperature.
UP & DOWN arrows: Increase or decrease temperature and time.
SELF-CLEAN: Starts the self-cleaning function of the unit to clean limescale build-up. -
INDICATORS
ADD WATER: Illuminates and beeps when the water level in the water tank is low.
AIR FRY: Illuminates when in Air Fry mode. This mode cooks your food with hot air.
STEAM : Illuminates when in Steam mode. This mode cooks your food with hot steam.
HEATING: The fan icon will illuminate throughout the cooking cycle to indicate that the heating element is running.
COOKING PRESETS REFERENCE
This Steam Air Fryer is equipped with a full touchscreen display with one- touch cooking presets. Each preset is set with a default time and temperature for Steam and Air Fry mode. To select a preset and mode, press the associated icon and press the (MODE) button until the desired cooking mode displays on the screen. See default settings for each preset along with their adjustable ranges in the chart.
Preset
| Steam Temp| Steam Time| Steam Range| Air Fry Temp|
Air Fry Time| Air Fry Range
---|---|---|---|---|---|---
Fries/Potato
|
2120F
|
20 min
|
1-60 mins
|
4000F
|
18 min
|
1-60 mins, 180°F – 400°F
Chicken
|
2120F
|
30 min
|
1-60 mins
|
3500F
|
20 min
|
1-60 mins, 180°F – 400°F
Eggs
|
2120F
|
18 min
|
1-60 mins
|
2500F
|
16 min
|
1-60 mins, 180°F – 400°F
Broil
|
N/A
|
N/A
|
N/A
|
4000F
|
10 min
|
1-60 mins, 180°F – 400°F
Vegetable
|
2120F
|
10 min
|
1-60 mins
|
3200F
|
12 min
|
1-60 mins, 180°F – 400°F
Fish
|
2120F
|
10 min
|
1-60 mins
|
3500F
|
10 min
|
1-60 mins, 180°F – 400°F
Bread/Bagel
|
2120F
|
4 min
|
1-60 mins
|
3800F
|
14 min
|
1-60 mins, 180°F – 400°F
Bake
|
2120F
|
40 min
|
1-60 mins
|
3100F
|
30 min
|
1-60 mins, 180°F – 400°F
NOTES:
- Temperature is not adjustable in the Steam mode for all presets.
- Temperature can be adjusted in Air Fry mode.
- The preset “Broil” is only available in Air Fry mode.
WARNING
Never use a cooking vessel filled with cooking oil or any other liquid with
this unit! Fire Hazard or personal injury could result.
COOKING GUIDE
INTERNAL TEMPERATURE CHART
This chart should be used to check the temperature of cooked meats. Always
review the USDA Food Safety Standards.
| Food | Type | Internal Temperature |
|---|
Beef + Veal
| Ground
Steaks, Roasts: medium Steaks, Roasts: rare
| 160°F (70°C)
160°F (70°C)
145°F (63°C)
Chicken + Turkey
| Breasts Ground, Stuffed
Whole bird, legs, thighs, wings
| 165°F (75°C)
165°F (75°C)
165°F (75°C)
Fish + Shellfish| Any type| 145°F (63°C)
Lamb
| Ground
Steaks, Roasts: medium Steaks, Roast: rare
| 160°F (70°C)
160°F (70°C)
145°F (63°C)
Pork| Chops, Ground, Ribs, Roasts Fully cooked Ham| 160°F (70°C)
140°F (60°C)
TIPS
- Small ingredients usually require shorter cooking times compared to larger ingredients.
- Shaking smaller ingredients midway through the cooking process will ensure the ingredients cook more evenly and have a better end result.
- Adding a very little amount of oil to fresh potatoes will give it a crispier result.
- Do not prepare extremely oily or greasy ingredients in the air fryer.
- Snacks that can be prepared in a traditional oven can also be prepared in the air fryer.
- The recommended amount of fries to allow for a crispy result is 17.5 oz.
- The pre-made dough requires a shorter cooking time than home-made dough.
- When making cake, quiche, or ingredients with batter, use a baking pan or oven dish in the basket.
SET UP AND USING YOUR STEAM AIR FRYER
BEFORE FIRST USE
- Remove all packaging materials, stickers, and labels.
- Clean the basket and crisper tray with hot water, soap, and a non-abrasive sponge.
- Wipe the inside and outside of the appliance with a clean cloth.
- Set the unit to 350°F for about 5 minutes. This process will burn off any remaining residue left by the manufacturer. There may be a slight burning smell which will dissipate after a few minutes.
- Your new GoWISE USA Steam Air Fryer is now ready for use!
CAUTION: DO NOT fill the basket with oil or lard. The appliance uses rapid air circulation to fry.
**THE BASKET AND CRISPER TRAY
**
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Grab the handle in the middle of the crisper tray and insert it into the basket. Ensure there is a tight fit.
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Insert the basket into the steam air fryer. The steam air fryer will not turn on unless the basket is inserted properly.
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NOTES:
The crisper tray comes with retractable legs that can be used for broiling and steaming.
Turn the tray over and pull out the legs and insert the crisper tray into the basket.
THE WATER TANK
Using the Water Tank for Steaming
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Remove the water tank from the top of the steam air fryer.
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Turn the water tank over and fill it with water. NOTE: The water tank’s capacity is 4.5 cups and it is recommended to fill the water tank to its full capacity.
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Close and tighten the cap on the water tank. Insert the water tank to the top of the steam air fryer completely.
THE WATER TRAY
The water tray is located at the bottom of the steam air fryer and is used to
collect the excess water from Steam mode.
- Check the water tray halfway through the cooking cycle to ensure it does not overflow.
- Empty the water tray and place it firmly into the bottom of the appliance.
USING YOUR STEAM AIR FRYER
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Place the steam air fryer on a flat and even surface. DO NOT PLACE THE UNIT ON A SURFACE THAT IS NOT HEAT RESISTANT. DO NOT PLACE THE UNIT ON STOVE TOP SURFACES.
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Plug your steam air fryer into a grounded wall socket.
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Grab the handle in the middle of the crisper tray and place it in the basket. DO NOT FILL THE BASKET WITH OIL OR ANY OTHER LIQUID.
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Place the ingredients in the basket and then slide the basket back into the appliance. The (POWER) button on the LCD display should light up.
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The steam air fryer should be in Air Fry mode by default.
Press the (MODE) button to switch Air Fry mode to Steam mode. The STEAM icon will illuminate.
NOTE: The temperature for Steam mode is set to 212°F and cannot be changed. Press the button again to switch to Combo mode. NOTE: The AIR FRY and STEAM icons will both illuminate on the panel. -
Adjust the time and temperature as needed using the “ “ or “ arrows. Time can be adjusted in 1-minute increments between 1-60 minutes. Temperature can be adjusted in 5-degree increments between 180°F to 400°F. Hold down the “ “ or “ “ arrows to move through time and temperature quicker. NOTE: To choose a preset, press the icon of the desired preset and the steam air fryer will set to time and temperature of that preset. You can also adjust the time and temperature of the selected preset by using the “ “ and “ “ arrows. See page 8 for reference on cooking presets.
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Once you have set the time and temperature or selected a cooking preset (optional), press the button to start the cooking cycle. The fan icon will illuminate to indicate that the steam air fryer is heating and the fan is circulating.
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If you would like to make changes at any time during the cooking cycle, such as increasing temperature, adding more time or changing to a new preset, press the button, make your adjustments, and press the button to resume.
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You may need to shake the ingredients midway through the cooking cycle to ensure even cooking. Pull the basket out of the steam air fryer by the handle (the unit will automatically power down), gently and carefully shake the ingredients inside the basket. Slide the basket back into the steam air fryer by carefully aligning the track inside the unit with the rim of the basket. The steam air fryer will resume the cooking cycle.
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If you need to turn the unit off before the end of the cooking cycle, hold down the button for 3 seconds. The display will read OFF and the fan may continue to run up to 20 seconds.
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Slide the basket out of the steam air fryer and place it on a potholder. NOTE: Oil from the ingredients will gather in the bottom of the basket. Be careful when sliding the basket out of the unit.
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To remove the ingredients, use silicone-tipped tongs, or carefully pour ingredients out of the basket onto a plate.
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NOTES:
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Rapid Air Technology reheats the air inside the unit instantly. Therefore, removing the basket of the steam air fryer for a brief period of time will not interrupt the cooking process.
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If using tongs or any other cooking utensils, make sure to use non-abrasive, non-metal tongs to avoid scratching the ceramic coating on the basket and the crisper tray.
To order replacement parts please contact our Customer Care Team.
855-233-9199
855-233-9199
support@gowiseusa.com Live Chat at gowiseusa.com M-F 8:30am - 4:00pm
MST">support@gowiseusa.com
Live Chat at gowiseusa.com M-F 8:30am – 4:00pm MST
STEAM MODE
- Fill up the water tank with water. The water tank’s capacity is 4.5 cups and it is recommended to fill the water tank to its full capacity.
- Insert the water tank and basket into the steam air fryer completely. The (POWER) button should illuminate on the control panel.
- Insert the water tray into the bottom of the steam air fryer.
- Press the button to turn on the steam air fryer. The steam air fryer will be in default mode. Press the (MODE) button to switch to Steam mode. The STEAM icon will illuminate.
- Adjust the time needed using the “ “ or “ “ arrows. Time can be adjusted in 1-minute increments between 1-60 minutes. Hold down the “ “ or “ “ arrows to move through time quicker. NOTE: The temperature for Steam mode is set at 212°F and cannot be adjusted.
- Once you have set the time or selected a cooking preset (optional), press the button to start the cooking cycle. The fan icon will illuminate to indicate that the steam air fryer is heating.
- If you would like to make changes at any time during the cooking cycle, such as adding more time or changing to a new preset, press the button, make your adjustments, and press the button to resume.
- If you need to turn the unit off before the end of the cooking cycle, hold down the button for 3 seconds. The display will read OFF and the fan may continue to run up to 20 seconds.
- Slide the basket out of the steam air fryer and place it on a pot holder.
- To remove the ingredients, use silicone-tipped tongs, or carefully pour ingredients out of the basket onto a plate.
NOTES:
- All presets (except Broil) are set with a time and temperature for Steam mode. To select a preset, press the icon of the desired preset and the steam air fryer will set to time and temperature of that preset. You can also adjust the time of the selected preset by using the “ “ and “ “ arrows. See page 8 for reference on cooking presets.
- If the water tank does not have enough water or runs out of water during the cooking cycle, the “ADD WATER” icon will illuminate on the panel and the steam air fryer will beep continuously. Press the button and remove the water tank to fill with water.
COMBO MODE
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Fill up the water tank with water.
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Insert the water tank and basket into the steam air fryer completely. The button should illuminate on the control panel.
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Press the button to turn on the steam air fryer. The steam air fryer will be in Air Fry mode by default. The AIR FRY icon will illuminate on the panel.
-
Once you have set your settings for Air Fry mode, press the button and the steam air fryer will switch to Steam mode. The STEAM icon will illuminate on the panel. If desired, adjust the time as needed using the “ “ or “ “ arrows for Steam mode. Time can be adjusted in 1-degree increments.
NOTE: The temperature for Steam mode is set at 212°F and cannot be adjusted. -
Once you have set the time for Steam mode, press the button again and the STEAM and AIR FRY icons will both illuminate on the display.
-
Press the button to start the cooking cycle. The steam air fryer will start cooking in Steam mode then it will automatically switch to Air Fry mode.
NOTE: If the water tank does not have enough water or runs out of water during the Steam cycle, the “ADD WATER” icon will illuminate on the panel, and the steam air fryer will beep continuously. Press the button and remove the water tank to fill with water. -
If you would like to make changes at any time during the cooking cycle, such as increasing temperature, adding more time or changing to a new preset, press the button, make your adjustments, and press the button to resume.
-
If you need to turn the unit off before the end of the cooking cycle, hold down the button for 3 seconds. The display will read OFF and the fan may continue to run up to 20 seconds.
-
Slide the basket out of the steam air fryer and place it on a potholder.
-
To remove the ingredients, use silicone-tipped tongs, or carefully pour ingredients out of the basket onto a plate.
NOTES:
- Rapid Air Technology reheats the air inside the unit instantly. Therefore, removing the basket of the steam air fryer for a brief period of time will not interrupt the cooking process.
- If using tongs or any other cooking utensils, make sure to use non-abrasive, non-metal tongs to avoid scratching the ceramic coating on the basket and the crisper tray.
Clean the unit after every use. It is recommended to empty the water tank after each use if the steam air fryer is not used often.
- Unplug the unit. ALWAYS WAIT UNTIL THE UNIT HAS COOLED TO A SAFE TEMPERATURE BEFORE HANDLING.
- Wipe the outside of the unit with a damp cloth.
- Wash the basket and crisper tray with hot water, soap, and a non-abrasive sponge. You can remove any stuck-on food by using a degreasing liquid soap. For any hard-to-remove food, soak the basket and crisper tray in hot water.
- Clean the inside of the appliance with a lightly dampened, non-abrasive sponge or cloth. Be careful not to get the inside of the appliance too wet and never submerge in water.
- Scrub the heating element with a cleaning brush to remove any food debris.
Self Cleaning
The steam air fryer features a self-cleaning function to clean limescale out
of the water tank after about 20 hours of use. We recommend using the self-
cleaning function after every use if the appliance is not used often.
- Mix ½ ounce of vinegar and 2 cups of water thoroughly.
- Add the mixture to the water tank. Insert the water tank in the steam air fryer.
- Insert the basket into the appliance and the steam air fryer should turn on.
- Press the SELF CLEAN button and the machine will begin the self-cleaning process.
- Once the self-cleaning process is complete, the steam air fryer will automatically turn off.
- Remove the water tank and rinse out the water tank with water. Fill the water tank with water and insert the water tank into the steam air fryer. Press the SELF-CLEAN button. This will help flush out the vinegar and remove any odd taste from the steam air fryer. Repeat this step if you think it is necessary.
TROUBLESHOOTING
| Problem | Possible Cause | Solution |
|---|
The appliance is not turning on
| The appliance is not plugged in| Plug the appliance into a grounded wall
socket.
You have not set the timer| Set the timer using the control display to the
correct time on the appliance.
The basket is not pushed into the unit|
Push the basket into the unit (see pg. 12).
Food is not cooked
| The basket has been overfilled with ingredients| Place smaller batches of ingredients in the basket. Smaller batches are fried
more evenly.
The set temperature is too low| Increase the temperature to the required setting.
Food is cooked unevenly
|
Ingredient positioning or overflow
| Ingredients that lay on top or across from each other (e.g. fries) need to be shaken midway through cooking.
Fried snacks are not crispy after frying
| Some snacks are crispier when traditionally fried|
Cook oven snacks or lightly brush some oil onto the snacks for a crispier result.
Basket does not slide into the fryer properly|
Overfilled basket
| Do not fill the basket beyond the MAX fill indicator line.
White smoke comes out of the fryer
|
It is normal for white smoke to appear when prepping greasy ingredients
| When frying greasy ingredients, a large amount of oil will leak into the
basket. The oil produces white smoke and the basket may heat up more than
usual. This does not affect the appliance or end food result.
The basket is still greasy| Clean the unit properly after each use.
Fresh fries are fried unevenly in the fryer
|
Potatoes are not fresh
| Use fresh potatoes and place them in the freezer for 30 minutes before air
frying to help them stay firm during frying.
Potato sticks have not been rinsed properly prior to frying| Make sure to
rinse the potato sticks properly to remove the starch
prior to frying.
If your GoWISE Steam Air Fryer displays any error codes, please contact our Customer Care Team.
855-233-9199
855-233-9199 support@gowiseusa.com Live Chat at
gowiseusa.com M-F 8:30am - 4:00pm MST">support@gowiseusa.com Live Chat at
gowiseusa.com M-F 8:30am – 4:00pm MST
WARRANTY
GoWISE USA warrants all products against defects in materials and workmanship
for one (1) year effective from the date of purchase.
GoWISE USA will replace any products that are found to be defective due to
manufacturer flaws based on eligibility. Refunds issued by GoWISE USA must be
purchased directly from the GoWISE USA and are only available to the original
purchaser within the first 30 days. We do not issue refunds for items bought
by third-party retailers. This warranty extends only to personal use and does
not extend to products that has been used for commercial, rental or any other
use this product was not intended for. There are no warranties other than the
warranties expressly set forth with each product. This warranty is non-
transferrable. GoWISE USA is not responsible in any way for any damages,
losses, or inconveniences caused by equipment failure by user negligence,
abuse, or use noncompliant with the user manual or any additional safety, use,
or warnings included in the product packaging and manual. This warranty only
covers purchases within the 48 contiguous states of the United States of
America. For purchases made outside the 48 contiguous states, such as AK, HI,
PR, or Canada, we will replace the unit under the one-year warranty upon
receipt of a proven defect by video or picture. However, the replacement will
only ship to a freight forwarder or address within the 48 contiguous United
States. The consumer is responsible for arranging shipment outside of the 48
contiguous states. GoWISE USA assumes no liability for damage caused using
this product other than for its intended use or as instructed in the user
manual. Some states do not allow this exclusion or limitation of incidental or
consequential losses, so the foregoing disclaimer may not apply to you. This
warranty gives you specific legal rights and you may also have other rights
which may vary from state to state.
ALL EXPRESSED AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
NOTE: General Warranty excludes refurbished / auction items.
This warranty does not cover products that are purchased in the following
conditions:
WARRANTY
Additional 60-Days Warranty
You can extend your 1-year warranty by an additional 60 days. Log onto
www.gowiseproducts.com/apps/product-
registration and
register your product within the first 14 days of your purchase for the
extended warranty.
DEFECTIVE PRODUCTS & RETURNS
If your product is defective within the 1-year warranty period, please email
our Customer Care Team at
support@gowiseusa.com.
To expedite your issue, please provide the 4 items below:
- Copy of the invoice, order information, or gift receipt showing the date of purchase
- Serial number usually found on a sticker located on the bottom on the back of the unit
- Picture or video of the issue or defect that you are experiencing
- Shipping address information
Authorized Retailers: Amazon
GoWISE USA Wayfair
Houzz
Home Depot
MoringSave.com Bed Bath & Beyond Jet.com
Walmart.com Macy’s
kroger.com
weightwatchers.com
855-233-9199 support@gowiseusa.com
Live Chat at gowiseusa.com M-F 8:30am - 4:00pm MST">WWW.GOWISEUSA.COM
855-233-9199
855-233-9199 support@gowiseusa.com
Live Chat at gowiseusa.com M-F 8:30am - 4:00pm MSTWWW.GOWISEUSA.COM
855-233-9199 support@gowiseusa.com Live
Chat at gowiseusa.com M-F 8:30am - 4:00pm MST">support@gowiseusa.com Live Chat
at gowiseusa.com M-F 8:30am – 4:00pm MST
- To ensure the correct use of this appliance, read these instructions carefully and thoroughly.
- Please keep this manual for future reference.
- Thank you for purchasing this GoWISE USA Steam Air Fryer.
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Specifications Voltage: 120V, 60Hz Watts: 1700W Capacity: 7 Qt Temp. Range:
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Contact Our Customer Care Team
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Register Your Product www.gowiseproducts.com/apps/product-registration (The
serial number is normally underneath the product. Please check there first.)
Specifications Voltage: 120V, 60Hz Watts: 1700W Capacity: 7 Qt Temp. Range:
1800F-4000F">support@gowiseusa.com
Live Chat at gowiseusa.com
M-F 8:30am – 4:00pm MST
Register Your Product
www.gowiseproducts.com/apps/product-
registration
(The serial number is normally underneath the product. Please check there
first.)
Specifications
Voltage: 120V, 60Hz
Watts: 1700W
Capacity: 7 Qt
Temp. Range: 1800F-4000F