GoWISE Electric Air Fryer GW22621 User Manual

: June 6, 2024
: GoWISE

Table of Contents

THANK YOU FOR YOUR PURCHASE!
IMPORTANT SAFEGUARDS
PRODUCT STRUCTURE
CONTROL DISPLAY
SET UP AND USE AIR FRYER
COOKING GUIDE
INTERNAL TEMPERATURE CHART
CLEANING YOUR AIR FRYER
TROUBLESHOOTING
WARRANTY
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ELECTRIC AIR FRYER
USER MANUAL
Model No.: GW22621

GoWISE Electric Air Fryer GW22621

Please read through this manual carefully before use
IMPORTANT SAFEGUARDS AND TIPS
WWW.GOWISEUSA.COM

THANK YOU FOR YOUR PURCHASE!

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Contact Our Customer Care Team
855-233-9199 support@gowiseusa.com Live Chat at gowiseusa.com M-F 8:30am – 4:00pm MST

GoWISE Electric Air Fryer GW22621 - Customer Care

Register Your Product
www.gowiseproducts.com/apps/product- registration
(Normally the serial number is on the bottom of the product. Please check there first.)

Specifications
Voltage: 120V, 60Hz Watts: 1400W Capacity: 3.7 Qt Temp. Range: 1700F-4000F

IMPORTANT SAFEGUARDS

HOUSEHOLD USE ONLY • READ ALL INSTRUCTIONS BEFORE USE

READ THE ENTIRE MANUAL BEFORE ATTEMPTING TO OPERATE.
Keep the box and packing material for storage.
This appliance has a polarized plug (one prong is wider than the other). This plug is intended to fit into a polarized outlet only one way. TO AVOID ELECTRIC SHOCK, DO NOT force the plug into the outlet if it does not fit. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT ATTEMPT to modify the plug in any way.
DO NOT immerse the power cord, plug, or any part of the appliance in water or any other liquids to avoid electric shock.
DO NOT use the appliance if the plug, the power cord, or the appliance itself is damaged in any way.
ALWAYS keep the power cord away from hot surfaces.
DO NOT go to any unauthorized person to replace or fix the appliance.
DO NOT plug the appliance or operate the appliance with wet hands.
DO NOT connect the appliance to an external timer switch or separate remote control system.
DO NOT PLACE the appliance against a wall or any other appliances. Leave at least five inches of free space along the back, sides, and above the appliance.
DO NOT PLACE anything on top of the appliance.
DO NOT PLACE the appliance on stovetop surfaces.
DO NOT PLACE the appliance on or near combustible materials, such as a tablecloth or curtain.
DO NOT USE the GoWISEUSA Air Fryer for any purpose other than described in this manual.
NEVER OPERATE the appliance unattended.
This appliance is NOT INTENDED FOR USE by persons with reduced physical, sensory, or mental capabilities or persons with a lack of experience and knowledge unless they are UNDER THE SUPERVISION of a responsible person or have been given proper instruction to use the appliance. This appliance is NOT INTENDED FOR USE by children. Make sure that the appliance is out of reach of children, especially when it is operating.
Keep all the ingredients in the basket to prevent any contact from heating elements. DO NOT OVERFILL the basket.
DO NO T fill the pan with oil. Filling the pan with oil may cause a fire hazard.
DO NOT COVER OR BLOCK the air inlet and outlet while the appliance is in operation. Doing so prevents even cooking and may damage the unit or cause it to overheat.
DO NOT touch the inside of the appliance while it is operating.
During hot air frying, hot steam is released through the air outlet openings. Keep your hands and face at a safe distance from the steam and from the air outlet opening. BE CAREFUL of hot steam and air when you remove the pan and basket from the appliance. Any accessible surface may become hot during use.
IMMEDIATELY UNPLUG the appliance if you see dark smoke coming out from the appliance. Wait for the smoke emission to stop before you remove the pan from the appliance.
ENSURE that the appliance is placed and operated on a horizontal, even, stable, and non-combustible surface.
This appliance is designed for HOUSEHOLD USE ONLY. It is not safe to use in environments, such as staff kitchens, farms, motels, and other non-residential environments.
If the GoWISE USA Air Fryer is used improperly, for professional or semi-professional purposes, or if it is not used according to the instructions in this user manual, the warranty becomes invalid, and the manufacturer will not be held liable for damages.
ALWAYS unplug the appliance after use.
ALWAYS wait 30 minutes for the appliance to cool down before handling, cleaning, or storing.
The base of the GoWISE USA Air Fryer vents heats during the cooking process. Artificial stone countertops are not heat resistant. It is the end user’s responsibility to verify the heat capacity of their countertops. We recommend using a silicone pad or spare, non-artificial tile to protect your counters from heat damage. The care and use of countertops are the responsibility of the end-user.
Electromagnetic Fields (EMF)
This appliance complies with all standards regarding Electromagnetic Fields EMF). Under proper handling, the appliance is safe to use based on available scientific evidence.
SAVE THESE INSTRUCTIONS

PRODUCT STRUCTURE

PARTS

Air Inlet
Touch Screen Control Panel
Handle
Fry Basket
Fry Basket Release Button
Pan

CONTROL DISPLAY

BUTTONS
POWER/START : Powers the unit o and off; starts the cooking process
MENU: cycles through the pre-set options
TIME + & – : Increase or decrease cooking time
TEMP + & – : Increase or decrease cooking temperature

PRESET DEFAULT TIME & TEMP
Fries: 20 minutes at 400°F
Meat : 25 minutes at 370°F
Shrimp: 20 minutes at 330°F
Cake: 30 minutes at 330°F
Chicken: 20 minutes at 400°F
Steak: 25 minutes at 400°F
Fish: 20 minutes at 330°F

To cycle through the pre-set cooking programs, press the POWER/START button, then press the MENU button. You can adjust time or temperature by pressing the “ + ” or “ – ” buttons.

SET UP AND USE AIR FRYER

BEFORE FIRST USE

Remove all packaging materials, stickers, and labels.
Clean the pan and basket with hot water, soap, and a non-abrasive sponge.
Wipe the inside and outside of the appliance with a clean cloth.
Set the unit to 350°F for about 5 minutes. This process will burn off any remaining residue left by the manufacturer. There may be a slight burning smell which will dissipate after a few minutes.
Your new GoWISEUSA Air Fryer is now ready for use!
NOTE: DO NOT fill the pan with oil or lard. The appliance uses rapid air circulation to fry.

USING YOUR AIR FRYER

Place the air fryer on a flat and even surface. DO NOT PLACE THE AIR FRYER ON A SURFACE THAT IS NOT HEAT RESISTANT.
Place the basket in the pan. DO NOT FILL THE PAN WITH OIL OR ANY OTHER LIQUID.
Place the ingredients in the basket and then slide the basket and pan back into the appliance.
Press the POWER/START button and set cooking time and temperature by either choosing one of the 7 presets or manually setting time and temperature with the “ + “ or “ – “ buttons.
Once you have set the cooking time and temperature, press the POWER/START button again. The HEAT/FAN icon will blink to show that the fryer is heating up and circulating hot air.
You may need to shake the ingredients midway through the cooking cycle. Pull the pan out of the air fryer by the handle (the air dryer will automatically power down). Place the basket and pan on a heat-resistant pad or potholder and detach the basket from the pan. Once detached, shake the basket with ingredients.
CAUTION: TO AVOID INJURY, DO NOT SHAKE THE BASKET AND PAN TOGETHER. THIS MAY COMPROMISE THE LATCHING MECHANISM AND CAUSE THE BASKET AND PAN TO DETACH UNEXPECTEDLY.
NOTE: If you are cooking heavy ingredients, we recommend holding the bottom of the pan with an oven mitt for extra support.
Slide the pan and basket back into the air fryer by carefully aligning the track inside the air fryer with the rim of the pan. If you re unable to insert the pan into the air fryer, try lifting the handle as you are sliding the pan into the fryer.
When the cooking time has been reached, the timer will beep five times. After the timer beeps, the fan will stop shortly after (approx. 20 seconds).
Slide the pan out of the fryer and place it on a potholder.
NOTE: Oil from the ingredients will gather in the bottom of the pan. Be careful when sliding the pan out of the fryer.
To remove the ingredients, slide the button guard back and press the release button on the handle to free the basket from the pan. Carefully pour ingredients out of the basket onto a plate.
NOTE: See diagram to the right.
If using tongs, make sure to use non-abrasive, non-metal tongs to avoid scratching the non-stick coating on the basket.
Press the POWER/START button and the fan will run for approximately 20 seconds, then will go into standby mode.
NOTE: You must unplug the fryer to turn it off completely.

Detaching the Basket
A. Slide back the button guard to reveal the fry basket release button.
B. Press the fry basket release button while pulling up the handle to free the basket from the pan.

GoWISE Electric Air Fryer GW22621 - Basket CAUTION: TO PREVENT INJURY, DO NOT PRESS THE RELEASE BUTTON UNTIL THE PAN IS RESTING SAFELY ON A HEAT-RESISTANT MAT. To order replacement parts please contact our Customer Care Team.
855-233-9199 support@gowiseusa.com
Live Chat at gowiseusa.com
M-F 8:30am – 4:00pm MST

COOKING GUIDE

The chart here is a guide that will help you with setting the time and temperature for certain ingredients.

Food	Time	Temperature	Shake/Flip	Tips

Potatoes & Fries

Thin Frozen Fries| 9-16 min| 4000F| Shake| Add 1/2 Tbsp of Oil
Thick Frozen Fries| 11-20 min| 4000F| Shake
Homemade Fries| 16-20 min| 4000F| Shake
Homemade Potato Wedges| 18-22 min| 3600F| Shake
Homemade Potato Cubes| 12-18 min| 3600F| Shake
Falafel| 15 min| 3600F| Shake
Potato Gratin| 15-18 min| 4000F| Shake

Homemade Fries

Steak| 8-12 min| 3600F| Flip| Line with tin foil
Pork Chops| 10-14 min| 3600F| Flip
Hamburger| 7-14 min| 3600F| Flip
Sausage Roll| 13-15 min| 4000F| Flip
Drumsticks| 18-22 min| 3600F| Flip
Chicken Breast| 10-15 min| 3600F| Flip

Snacks

Spring Rolls| 8-10 min| 4000F| Snacks|

/

Frozen Chicken Nuggets| 6-10 min| 4000F| Snacks
Frozen Fish Sticks| 6-10 min| 4000F| Snacks
Frozen Mozzarella Sticks| 8-10 min| 3600F| Snacks
Stuffed Vegetables| 10 min| 3600F| Snacks

Baking

Cake| 20-25 min| 3200F|

/

| Use baking tin
Quiche| 20-22 min| 3600F|

/

Muffins| 15-18 min| 4000F|

/

Sweet Snacks| 20 min| 3200F|

/

INTERNAL TEMPERATURE CHART

*This chart should be used to check the temperature of cooked meats.
Always review USDA Food Safety Standards.

Food	Type	Internal Temperature
Beef + Veal	Ground

NOTES:

Please keep in mind that because ingredients differ in size, shape, brand, and origin, we cannot guarantee that this is the best setting for the ingredients you have.
Rapid Air Technology reheats the air inside the fryer instantly; therefore, removing the basket of the air fryer for a brief period of time will not interrupt the cooking process.

TIPS

Small ingredients usually require a shorter cooking time compared to larger ingredients.
Shaking smaller ingredients midway through the cooking process will ensure the ingredients cook more evenly and give a better end result.
Adding a very little amount of oil to fresh potatoes will give it a crispier result.
Do not prepare extremely oily ingredients in the air fryer.
Snacks that can be prepared in a traditional oven can also be prepared in the air fryer.
The recommended amount of fries to allow for a crispy result is 17.5 oz.
The pre-made dough requires a shorter cooking time than homemade dough.
When making cake, quiche, or ingredients with filling, use a baking tin or oven dish in the fryer basket.

CLEANING YOUR AIR FRYER

Clean the fryer after every use. Unplug the fryer. ALWAYS WAIT UNTIL THE FRYER HAS COOLED TO A SAFE TEMPERATURE BEFORE HANDLING.
Wipe the outside of the fryer with a damp cloth.
Clean the pan and basket with hot water, soap, and a non-abrasive sponge. You can remove any stuck-on food by using a degreasing liquid soap. For any hard-to-remove food, soak the an in hot water.
Clean the inside of the appliance with a lightly dampened nonabrasive sponge or cloth. Be careful not to get the inside of the appliance too wet and never submerge in water.
Clean the heating element with a cleaning brush to remove any food debris.

TROUBLESHOOTING

Problem	Possible Cause	Solution
The fryer is not turning on	The appliance is not plugged in	Plug the

appliance into a grounded wall socket.
You have not set the timer| Set the timer using the controlled display for the correct time on the appliance.
Ingredients for the fryer are not done| The basket has been overfilled with ingredients| Place smaller batches of ingredients in the basket. Smaller batches are fried more evenly.
The set temperature is too low| Increase the temp. to the required
temperature setting (see pg. 10).
The ingredients are fried unevenly in the fryer| Ingredients positioning or overflow| Ingredients that lay on top or across from each other (e.g. fries) need to be shaken midway through cooking.
Fried snacks are not crispy after frying| Some snacks are crispier when
traditionally fried| Use oven snacks or lightly brush some oil onto the snacks for a crispier result.
Basket does not slide nto the fryer properly| Overfilled basket| Do not fill the basket beyond the MAX fill indicator line.
White smoke comes out from the fryer| It is normal for white smoke to appear when prepping greasy
ingredients| When frying greasy ingredients. a large amount of oil will leak into the basket. The oil produces white smoke and the basket may heat up more than usual. This does not affect the appliance or end food result.
The basket is still greasy| Clean the air fryer properly after each use.
Fresh fries are fried unevenly in the fryer| Potatoes are not fresh| Use fresh potatoes and place them in the freezer for 30 minutes before air frying to help them stay firm during frying.
Potatoes sticks have not been rinsed properly prior to frying| Make sure to rinse the potato sticks properly to remove the starch prior to frying.
Fries are not crispy| Oil and water in the fries| Potatoe sticks should be dry prior to adding oil.
Add more oil for a crispier result.

If your GoWISE USA Air Fryer displays any Error Codes, please contact our
Customer Care Team.
855-233-9199
support@gowiseusa.com
Live Chat at gowiseusa.com
M-F 8:30am – 4:00pm MST

WARRANTY

GoWISE USA warrants all products against defects in materials and workmanship for one (1) year effective from the date of purchase.
GoWISE USA will replace any products that are found to be defective due to manufacturer flaws based on eligibility. Refunds issued by GoWISE USA must be purchased directly from GoWISE USA and are only available to the original purchaser within the first 30 days. We do not issue refunds for items bought by third-party retailers.
This warranty extends only to personal use and does not extend to products that have been used for commercial, rental, or any other use this product was not intended for. There are no warranties other than the warranties expressly set forth with each product.
This warranty is non-transferrable. GoWISE USA is not responsible in any way for any damages, losses, or inconveniences caused by equipment failure by user negligence, abuse, or use noncompliant with the user manual or any additional safety, use, or warnings included in the product packaging and manual.
This warranty only covers purchases within the 48 contiguous States of the United States of America. For purchases made outside the 48 contiguous states, such as AK, HI, PR, or Canada; upon receipt of a proven defect by video or picture, we will replace the unit under the 1-year warranty, however, the replacement will only ship to a freight forwarder or an address within the 48 contiguous United States. The consumer is responsible for arranging shipment outside of the 48 contiguous states.
GoWISE USA assumes no liability for damage caused using this product other than for its intended use or as instructed in the user manual. Some states do not allow this exclusion or limitation of incidental or consequential losses, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.
ALL EXPRESSED AND IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
NOTE: General Warranty excludes refurbished / auction items.

Additional 60-Days Warranty
You can extend your 1-year warranty by an additional 60 days. Log onto www.gowiseproducts.com/apps/product- registration and register your product within the first 14 days of your purchase for the extended warranty.
DEFECTIVE PRODUCTS & RETURNS
If your product is defective within the 1-year warranty period, please email our Customer Care Team at support@gowiseusa.com. To expedite your issue, please provide at least 3 of the 4 items below:

Copy of the invoice, order information, or gift receipt showing the date of purchase
Serial number usually found on a sticker located on the bottom of the back of the unit
Picture or video of the issue or defect that you are experiencing
Shipping address information

Authorized Retailers:
Amazon
The wise USA
Wayfair
Houzz
Home Depot
etailz
MorningSave.com
Bed Bath & Beyond
Jet.com
Walmart.com
Macy’s

WWW.GOWISEUSA.COM
855-233-9199
support@gowiseusa.com
Live Chat at gowiseusa.com
M-F 8:30am – 4:00pm MST

To ensure the correct use of this appliance, read these instructions carefully and thoroughly.
Please keep this manual for future reference.
Thank you for purchasing this GoWISE USA Electric Air Fryer.

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