AO-AB250TWS Laser TWS Earbuds Instruction Manual

: June 4, 2024
: Laser

AO-AB250TWS Laser TWS Earbuds

AO-AB250TWS Laser TWS Earbuds

WHAT’S IN THE BOX

1 x Laser TWS Earbud Set
1 x Charging Case
1 x Charging Cable
1 x User Manual

TECHNICAL SPECS

Bluetooth Version:	5.1
Bluetooth Range:	10 meters
Speaker impedance:	32Ω
Sensitivity:	105 ± 3dB
Frequency:	20 – 20000Hz
Earbud Battery Capacity (each):	30mAh
Charging Case Battery Capacity:	200mAh
Earbud Runtime:	4 hours
Earbud Charge Time:	2 hours
Case Charge Time:	1.5 hours

LED LIGHTS

Case:

Flashing White LED| Case charging
Bright White LED| Case fully charged
White LED| Case charging earbuds
Earbuds:

Red LED| Earbuds charging
LED Off| Earbuds fully charged

PAIRING

Take the earbuds out of the charging case.
The earbuds will automatically turn on, sync together, and enter pairing mode.
Open the Bluetooth settings on your device e.g., Smartphone then search for and select AO-AB250TWS.
If the earbuds don’t show up, refresh the device list, or wait approx. 1-2 minutes.

DISCONNECTING

To remove the earbuds, go to the Bluetooth settings on your device tap the earbuds and select “Remove” or “Forget”.
To remove the earbuds from a device you no longer have or can’t access, simply make sure you are at least 20 meters away from the device then pair it to a new device following the pairing instructions above. If you are less than 20m the earbuds will stay connected to your original device and will not show up when trying to pair.

RE-SYNCING YOUR EARBUDS

If the 2 earbuds are not synced together or enter a disconnected state during use, please use the following instructions to re-sync:

Press and hold the button on each earbud for approx. 7 seconds to turn them off.
Place both earbuds back into the case, close the charging case lid, after 10 seconds open the lid, and take the earbuds out.
The earbuds should now be re-synced to each other.

OPERATION

POWER ON/OFF

Take the earbuds out of the case to turn them on.
Put the earbuds back in the case to turn them off.
Alternatively press and hold for approx. 7 seconds the touch area on either earbud to turn them on/off.

PLAY/PAUSE TRACK

When listening to audio single tap the button on either earbud to play/pause.

PREVIOUS/NEXT TRACK

Press and hold button on left earbud to skip back 1 track
Press and hold button on right earbud to skip forwards 1 track.

VOLUME

Double press button on left earbud to decrease the volume.
Double press button on right earbud to increase the volume.

ANSWER/HANG UP CALL

When a call is incoming single tap the button on either earbud to answer the call.
During a call single tap the button on either earbud to hang up.

ANSWER/REJECT/HANG UP CALL

Press and hold either earbud for 2 seconds to reject the call.

VOICE ASSISTANT

Triple tap the right earbud to activate connected smartphone’s voice assistant (Siri or Google Assistant).

WIRED CHARGING

Please fully charge the case and earbuds before first use.

To charge the case connect included charging cable to the charging port on the case. Plug the other end of the cable into a USB wall adapter or a similar powered USB port to begin charging.
A flashing white LED light on the case indicates the case is being charged. When the LED lights on the case are a bright white then the case has finished charging. This should take approx. 1.5 hours.
To charge the earbuds inside the case, unplug the charging cable from the case and leave the earbuds inside. The case will then begin charging the earbuds.
A red LED light on the earbuds indicate they are being charged and when the lights turn off, they are fully charged.
Earbuds inside the case will take approx. 2 hours to charge.

TROUBLESHOOTING

Why is sound only coming out of one earbud?

Make sure both earbuds have been charged and are synced together.
Follow the instructions outlined in this manual to power on and off your earbuds or to re-sync them.

Why are the earbuds not connecting to my device?

Pairing is done via Bluetooth.
Take both earbuds out of the charging case and place them next to the device they are being connected to.
Wait a minute for your Bluetooth device list to update then search for and select AO-AB250TWS.

Why is the sound skipping, pausing, or stuttering when playing audio?

The maximum wireless range from the earbuds to the connected device is 10 meters. If close to or exceeding this distance the sound signal may be affected.
When handling the earbuds (i.e., taking them in/out of ears) be mindful of accidentally pressing the multi-function button.

WARRANTY AGAINST DEFECTS

Laser warrants your new product to be free from defects in materials and workmanship for 12 months, from the date of purchase, provided that the product is used in accordance with accompanying recommendations or instructions where provided. The benefit of this warranty is in addition to your rights under the Australian Consumer Law and to other rights and remedies of the consumer under a law in relation to the goods or services to which the warranty relates.

Through a network of retailers and resellers, Laser will provide you with your choice of a refund, repair, or exchange (where possible) for this product if it becomes defective within the warranty period. This warranty will no longer apply where the defect is a result of alteration, accident, misuse, abuse, normal wear and tear, neglect, or improper storage. Please retain your receipt as proof of purchase

How to make a product warranty claim:

Find your receipt with date of purchase. If this is not available, Laser will make an assessment
based on the date of manufacture, condition of the product and type of defect.
Please contact your original place of purchase. They will assess the nature of the fault and refund or replace the product as per their store refund or warranty policy.
If your original place of purchase cannot be contacted, please contact Laser with a description of the fault. To assist our team in providing you with a quick resolution, please include any photos and/or a short video demonstrating the fault with your product.
• Phone: (02) 9870 3355
• Email: support@laserco.com.au
• Online: www.laserco.net/support/warranty and follow the website instructions
• Business Address: U1 6-8 Byfield Street, Macquarie Park, 2113, NSW, Australia
Laser will review your claim and in the first instance, attempt to troubleshoot and resolve the issue for you without the need to return the product.
If it is determined via troubleshooting that your product may be faulty, our team will provide instructions to have the product returned for assessment. If the product does need to be returned within the warranty period, Laser will arrange return shipping at no cost to you.
Once we receive the product, our experienced technicians will assess it and determine how best to resolve the issue.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

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