levoit LAP-C401S-WUSR VeSync Core Pro 400S PlasmaPro Smart Air Purifier User Manual
- June 6, 2024
- Levoit
Table of Contents
LAP-C401S-WUSR VeSync Core Pro 400S PlasmaPro Smart Air Purifier
USER MANUAL
VeSync CoreTM Pro 400S PlasmaPro Smart Air Purifier
Product Series: Core 400S
Model: LAP-C401S-WUSR
Questions or Concerns?
Please contact us MonFri, 9:00 am5:00 pm PST/PDT at support@levoit.com or at
888-726-8520.
Table of Contents
Package Contents
2
Specifications
2
Safety Information
3
Getting to Know Your Smart Air Purifier 5
Controls & Display
6
Getting Started
7
Using Your Smart Air Purifier
8
About the Filter
13
Care & Maintenance
15
Troubleshooting
17
Warranty Information
21
Customer Support
22
Package Contents
1 x Smart Air Purifier 1 x True HEPA 3-Stage Original Filter
(Pre-Installed) 1 x User Manual 1 x Quick Start Guide
Specifications
Power Supply Rated Power Ideal Room Size
AC 120V, 60Hz
38W
403 ft² / 37 m² This Ideal Room Size is based on 5 air changes per hour (ACH).
CADR (CFM) Operating Conditions
Noise Level Dimensions
Weight
990 ft² / 92 m² This Ideal Room Size is based on 2 air changes per hour (ACH).
Note: Effective for larger rooms but purification will take longer.
260 CFM / 442 m3/h
Temperature: 14°104°F / -10°40°C
Humidity: < 85% RH
2452dB
10.8 x 10.8 x 20.5 in / 27.4 x 27.4 x 52 cm
11 lb / 5 kg
Note: To access additional smart functions, download the free VeSync app (see page 8).
2
READ AND SAVE THESE INSTRUCTIONS
SAFETY INFORMATION
To reduce the risk of fire, electric shock, or other injury, follow all instructions and safety guidelines.
General Safety
· Only use your air purifier as described in this manual.
· Do not use without removing the plastic wrap from the filter. The air
purifier will not filter air, and may overheat, causing a fire hazard.
· Do not use the air purifier outdoors. · Keep the air purifier away from
water, and
wet or damp areas. Never place in water or liquid. · Do not use in excessively
humid areas. · Keep the air purifier away from heat sources. · Do not use
where combustible gases, vapors, metallic dust, aerosol (spray) products, or
fumes from industrial oil are present. · Keep 5 ft / 1.5 m away from where
oxygen is being administered. · Supervise children when they are near the air
purifier. · Do not place anything into any opening in the air purifier. · Do
not sit on or place heavy objects on the air purifier. · Keep the inside of
the air purifier dry. To prevent moisture buildup, avoid placing in rooms with
major temperature changes or underneath air conditioners. · Always unplug the
air purifier before servicing (such as changing the filter). · Do not use the
air purifier if it is damaged or not working correctly, or if the cord or plug
is damaged. Do not try to repair it yourself. Contact Customer Support (see
page 22).
· WARNING: To reduce the risk of fire or electric shock, do not use this air
purifier with any solid-state speed controls (such as a dimmer switch).
· Children should not clean or perform maintenance on the air purifier without
supervision.
· This air purifier is not to be used by persons (including children) with
reduced physical, sensory, or mental capacities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
the use of the appliance by a person responsible for the safety.
· Not for commercial use. Household use only.
Power & Cord
· Keep the air purifier near the outlet it is plugged into.
· Never place the cord near any heat source.
· Do not cover the cord with a rug, carpet, or other covering. Do not place
the cord under furniture or appliances.
· Keep the cord out of areas where people walk often. Place the cord where it
will not be tripped over.
· This air purifier has a polarized plug (one blade is wider than the other).
To reduce the risk of electric shock, this plug is intended to fit in a
polarized outlet only one way. If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit, contact a qualified electrician.
Do not attempt to defeat this safety feature.
3
SAFETY INFORMATION (CONT.)
· This air purifier uses standard North American 120V, 60Hz outlets. If using
outside the US or Canada, check for compatibility.
· If the power supply cord is damaged, it must be replaced by Arovast
Corporation or similarly qualified persons in order to avoid an electric or
fire hazard. Please contact Customer Support (page 22).
Electromagnetic Fields (EMF)
Your Levoit air purifier complies with all standards regarding electromagnetic
fields (EMF). If handled properly and according to the instructions in this
user manual, the appliance is safe to use based on scientific evidence
available today.
GETTING TO KNOW YOUR SMART AIR PURIFIER
A. Fan Speed Indicators B. Fan Speed Button C. Sleep Mode Button D. Air
Quality Indicator Rings E. Plasma Button F. Check Filter Indicator G. Timer
Button H. On/Off Button I. Wi-Fi® Indicator J. Auto Mode Button K. PM2.5/Timer
Display
A
B C D
E
F
G H
L. Display Off Button M. Display Lock Indicator N. Display Lock Button O. Air Outlets P. Housing Q. Air Inlets R. AirSight PlusTM Laser Dust Sensor S. Anti- Skid Pads T. Filter Cover U. True HEPA 3-Stage Original Filter
I
J
K
ST
L M N
U
O
P R
Q
Back
Front, upside down 5
CONTROLS & DISPLAY
On/Off Button · Turns the air purifier on/off. · Press and hold to configure
the air purifier. See the VeSync in-app instructions for more information. ·
Press and hold to reset the air purifier and disconnect from Wi-Fi (see page
__).
Air Quality Indicator Rings · These indicators use an automatic sensor to
display the air quality: Blue (Very Good), Green (Good), Orange (Moderate),
and Red (Bad).
Wi-Fi® Indicator · Turns on, off, or blinks to indicate pairing status. See
the VeSync in-app instructions for more information.
Fan Speed Button · Cycles through fan speeds: low (1 indicator will light up),
medium (2 indicators), high (3 indicators), and turbo (4 indicators). ·
Tapping the Fan Speed Button while the air purifier is in Auto Mode or Sleep
Mode (if the display is on) will exit that mode.
Sleep Mode Button · Turns Sleep Mode on/off (see page 9). · Press and hold for
3 seconds to reset the Check Filter Indicator (see page 15).
6
Timer Button · Cycles through timer options (see page 10). · Press and hold
for 2 seconds to begin cycling through the timer options in 1-hour increments.
Auto Mode Button · Turns Auto Mode on/off (see page 9).
Display Off Button · Turns the display off (see page 10). · Tap any button
(except ) to turn the display back on.
Display Lock Button · Prevents current settings from being changed (see page
10). Press and hold for 3 seconds to turn Display Lock on/off. · The Display
Lock Indicator ( ) will blink when any other button is tapped to indicate that
Display Lock is on.
Plasma Button · Turns the Plasma function on/off (see page 11).
GETTING STARTED
1. Flip the air purifier over or turn it on its side. Twist the filter cover
counterclockwise and remove it. [Figure 1.1]
3. Replace the filter cover and twist clockwise to lock. [Figure 1.3]
cover should snap shut
Figure 1.1
Figure 1.3
2. Remove the filter from its plastic packaging and place the filter back into the air purifier. [Figure 1.2]
4. Place the purifier on a flat, stable surface with the display facing up.
Allow at least 15 inches / 38 cm of clearance on all sides. Keep away from
anything that would block airflow, such as curtains.
[Figure 1.4]
Figure 1.2
15 in / 38 cm
15 in / 38 cm
Figure 1.4 7
VeSync App Setup
1. To download the VeSync app, scan the QR code or search “VeSync” in the
Apple App Store® or Google Play Store.
2. Open the VeSync app. Log In or Sign Up. 3. Follow the in-app instructions
to set up
your smart air purifier.
Note: · To disconnect Wi-Fi, press and hold the
On/Off button for 15 seconds until the Wi-Fi indicator turns off. This will
restore the smart air purifier’s default settings and disconnect it from the
VeSync app. · To reconnect, please follow the instructions in the VeSync app
for adding a device.
USING YOUR SMART AIR PURIFIER
Note: Using the VeSync app allows you to control your air purifier remotely
and access additional functions and features.
1. Plug in and tap to turn on the air purifier. The fan will start on low
speed. [Figure 2.1] 2. Optionally, tap to change fan speed between low,
medium, high, and turbo.
Note: · The fan speed indicators will light up
when active. 1 indicator will light up for low, 2 for medium, 3 for high, and
4 for turbo. · Turbo speed is the loudest, but cleans air the quickest. · For
best results, or to address a specific air quality issue such as smoke, run
the air purifier at turbo speed for 1520 minutes before using a lower speed.
· To effectively clean air, keep windows and doors closed while the air
purifier is on.
3. Tap to turn off the air purifier.
Connect with Amazon Alexa or Google AssistantTM
You can use the VeSync app to connect your smart air purifier to Amazon Alexa
or Google AssistantTM. Please follow the in-app instructions to set up your
voice assistant. Note: You must create your own VeSync account to access voice
assistants.
8
Figure 2.1
USING YOUR PURIFIER (CONT.)
Sleep Mode
Sleep Mode operates quietly by using a fan speed lower than low speed. 1. Tap
to turn Sleep Mode on/off. 2. Sleep Mode will turn off the display after
3 seconds if no other buttons are tapped.
Note: · When the display is turned off, tap any
button (except ) to turn the display back on. If you don’t tap another button,
the display will turn off again after 3 seconds. · The Check Filter Indicator
will still turn on and stay on if it’s time to check your filter (see page
15). · You cannot use the plasma function during Sleep Mode. · The Sleep Mode
button is also used to reset the Check Filter Indicator (see page 15). Press
and hold for 3 seconds.
Auto Mode
Auto Mode uses AirSight PlusTM, a smart laser dust sensor inside the air
purifier, to adjust the fan speed automatically based on air quality. For
example, if the air quality is bad, the fan will automatically be set to high
speed.
Note:
· The air purifier will take 5 seconds to detect the air quality each time it
is turned on. During this time, the air quality indicator rings will be blue.
After 5 seconds, the air quality indicator rings will change color based on
the detected air quality.
· Auto Mode does not use the turbo fan speed.
· The VeSync app also supports additional auto modes: Quiet Auto Mode and
Efficient Auto Mode (see page 11).
PM2.5 Display
The PM2.5 value on the display shows the amount of airborne particles (µg)
that are detected per 1 cubic meter (m³) of air volume.
PM2.5 refers to particulate matter (PM) that is less than or equal to 2.5
microns (µm) in diameter. These particles, also known as “fine particles”, are
so small that they can only be detected with an electron microscope, and they
stay in the air longer than heavier particles such as dust and mold.
Your air purifier’s AirSight Plus Laser Dust Sensor detects the amount of
PM2.5 particles that are in a given space (µg/m³). Generally, the lower the
number, the better your air quality. A number above 115 indicates that there
is an unhealthy amount of fine particles in the air.
Indicator Color Blue Green Orange Red
Air Quality Indicator Chart
Air Quality
Auto Mode Fan Speed
PM2.5 Range
Very Good Sleep Mode 035 ug/m3
Good
Low
3675 ug/m3
Moderate
Medium
76115 ug/m3
Bad
High
115 ug/m3
9
USING YOUR PURIFIER (CONT.)
Timer
You can set a timer for 112 hours. 1. Tap . The display will switch from
showing the PM2.5 reading to the time you’ve selected. 2. Tap repeatedly to
select a time in 1-hour increments. If you don’t touch any buttons for 5
seconds, the display will switch to showing the PM2.5 reading and the timer
will start automatically.
Note: Press and hold for 2 seconds to cycle through timer options
automatically in 1-hour increments.
3. The timer will count down from your selected time.
Note: · While a timer is active, tapping will
show the remaining time, rounded up to the nearest hour. Tap again within 5
seconds to add more time in 1-hour increments. · You can see the exact
remaining time in the VeSync app.
4. When the timer is finished, the air purifier will turn off.
5. To cancel a timer, tap repeatedly until the display reads “–H”.
Note: · You can change the fan speed at any
time while the timer is on. · The timer will restart if the time is
changed. · The air purifier will remember the last
timer setting while turned off, but the timer will be cancelled and need to be
restarted. · You can set a timer for 124 hours in the VeSync app.
10
Display Off
This turns off the display lights on the air purifier, including button lights
and indicator lights (except the Check Filter Indicator). 1. Tap to turn off
the display. 2. Tap any button (except or ) to
temporarily turn the display back on. If you don’t tap another button, the
display will turn back off after 3 seconds. 3. Tap to turn the display back
on. The display will stay on.
Note: The Check Filter Indicator will still turn on and stay on if it’s time
to check your filter (see page 15).
Display Lock
When the air purifier is on, you can lock the display to prevent settings from
being accidentally changed. Buttons will not respond to being tapped. 1. Press
and hold for 3 seconds to lock
the display. The indicator will light up in the center of the display.
Note: If the display is turned off, the indicator will flash 3 times to show
that the display has been locked, then turn off.
2. The indicator will blink when any other button is tapped to indicate that
Display Lock is on.
3. Tap and hold again for 3 seconds to unlock the display. The indicator will
turn off.
Note: · If the display is turned off, the
indicator will flash 3 times to show that the display has been unlocked. ·
Display Lock can still be used when the air purifier is in Standby Mode.
USING YOUR PURIFIER (CONT.)
Standby Mode
The air purifier is in Standby Mode when it is turned off, but plugged in.
Note: Display Lock can be used while the air purifier is in Standby Mode to
keep the air purifier from being turned back on. The laser dust sensor will
still detect the surrounding air quality and give you updates in the VeSync
app.
Memory Function
When the air purifier is plugged in and turned off, it will remember its
previous fan speed, Sleep Mode, Auto Mode, Display Lock, Display Off, and
Plasma settings. When you unplug the air purifier, it will only remember its
previous fan speed, Sleep Mode, and Auto Mode.
Note: The air purifier will remember the last timer setting chosen (112
hours), but it will not automatically resume the timer. You will need to
restart the timer after the air purifier is turned back on.
Plasma Function
The plasma function uses PlasmaProTM technology to generate positive and
negative ions that bind with pollutants and neutralize them by breaking down
their molecular structure. This helps neutralize particulate matter, odorous
gases, aerosols, and volatile organic compounds (VOCs).
Note: You cannot use the plasma function during Sleep Mode.
VeSync App Functions
The VeSync app allows you to access additional smart air purifier functions,
including those listed below. As the app develops, more features may become
available.
Remote Control
· Change any air purifier settings through the app, even while Display Lock is
on.
Air Quality Updates
· View real-time PM2.5 updates in the app.
· See your air quality history for the previous week.
Auto Mode
· Access additional Auto Modes: Quiet Auto Mode and Efficient Auto Mode.
· Quiet Auto Mode uses medium fan speed instead of the high or turbo fan
speeds, even when the air quality is poor, to avoid making too much noise.
· Efficient Auto Mode lets you choose the size of the area you want to purify.
The air purifier will use the highest fan speed (turbo) to clean the air for a
designated amount of time. This time is based on ACH 1 and the size of the
room, meaning how long it takes for the air purifier to clean all the air in
your room one time, regardless of the air quality. After this, the mode will
adjust the fan speed according to the actual detected air quality in the room.
Note: Efficient Auto Mode is useful for purifying odors from the air. The air
purifier’s sensor can only detect particles in the air, not smells. Efficient
Auto Mode does not rely on the sensor, but the room size instead.
11
USING YOUR PURIFIER (CONT.) Schedules
· Create and customize schedules for your air purifier to match your routines.
Timer Function · Set a timer between 124 hours. · Easily view the exact time
remaining on a timer.
Filter Replacement Info · Keep tabs on the remaining filter life by checking
the filter life percentage in the app. · Shop for replacement filters.
12
A B O U T T H E F I LT E R
The air purifier uses a 3-stage filtration system to purify air.
A
B
C
A. Pre-Filter
· Captures large particles such as dust, lint, fibers, hair, and pet fur.
· Maximizes the filter’s life by protecting it.
B. H13 True HEPA Filter
· Captures at least 99.97% of airborne particles 0.3 microns (µm) in size.
· Traps small particles such as fine dust, smoke particles, and allergens such
as pollen and pet dander.
C. Custom High-Efficiency Activated Carbon Filter
· Physically adsorbs smoke, odors, and fumes.
· Customized using Levoit’s exclusive ARC FormulaTM to be especially effective
for cooking smells and pet odors in a multi-pet household.
· The ARC Formula extends the life of the filter by chemically decomposing
molecules trapped within the Activated Carbon Filter, which prevents
oversaturation and secondhand pollution.
· Filters compounds such as formaldehyde, benzene, ammonia, hydrogen sulfide,
and volatile organic compounds (VOCs).
Note: This air purifier includes an optional Plasma Function, which is a 4th
filtration stage that helps neutralize some pollutants (see page 11).
13
ABOUT THE FILTER (CONT.)
Clean Air Delivery Rate
Humidity
This air purifier has a Clean Air Delivery Rate of 260 cubic feet per minute
(CFM), or 442 m³/h.
Clean Air Delivery Rate (CADR) measures the efficiency of an air purifier by
indicating the volume of clean air that an air purifier produces per minute.
This is based on removal of dust, pollen, and smoke, which are the 3 most
common indoor air pollutants. The higher the CADR, the more particles the air
purifier will remove and the larger the area it can clean. The rating is
measured at the air purifier’s highest speed.
Moisture may damage the filter. This air purifier should be used in an area
with a humidity level below 85% RH. If you use the air purifier in excessively
humid areas, the surface of the filter may become moldy.
Note: Water or moisture will allow mold to grow. To solve a mold problem, get
rid of the source of the moisture and clean up the mold.
Essential Oils
Air Change Per Hour
The air change rate is how many times all of the air in a room can be purified
(or “changed”) by the air purifier in 1 hour. Air changes per hour (ACH) are
calculated with the recommended room size assuming 8 ft / 2.4 m ceilings. For
smaller rooms, the air change per hour will increase. This air purifier can
change air 5 times per hour at the max speed in a single, closed room up to
403 ft² / 37 m². This is measured at ACH 5. The air purifier is effective for
larger rooms, but air purification will take longer, with fewer air changes
per hour. For example, the air purifier’s effective range is 990 ft² / 92 m²
based on 2 ACH, or purifying the air in the room 2 times per hour.
Note: To effectively clean air, keep windows and doors closed while the air
purifier is on.
Do not add essential oils to the air purifier or filter. The filter will become damaged by the oil and will eventually release an unpleasant smell. Do not use diffusers near the air purifier.
14
CARE & MAINTENANCE
Cleaning the Smart Air Purifier
Cleaning the Filter
· Unplug before cleaning.
· Wipe the outside of the air purifier with a soft, dry cloth. If necessary,
wipe the housing with a damp cloth, then immediately dry.
· Vacuum the inside of the air purifier.
· Do not clean with abrasive chemicals or flammable cleaning agents.
Check Filter Indicator
will light up as a reminder to check the filter. Depending on how often you
use the air purifier, the indicator should turn on at about 12 months. You may
not need to change your filter yet, but you should check it when turns on.
When your air purifier is set up with the VeSync app, you can also check the
app to see your remaining filter life. You will also receive a notification
from VeSync when it’s time to check your filter.
The VeSync app uses a scientific algorithm to determine your filter life based
on air quality, amount of use, and other factors. The filter life percentage
is based on 12 hours of daily use.
The outer pre-filter should be cleaned every 24 weeks to increase efficiency and extend the life of your filter. Clean the pre-filter using a soft brush or vacuum hose to remove hair, dust, and large particles. Do not clean the filter with water or other liquids.
Resetting the Check Filter Indicator
Reset the Check Filter Indicator when:
A.
lights up red.
1. Replace the filter (see page 16).
2. Turn on the air purifier.
3. Press and hold the seconds.
button for 3
will turn off when successfully
reset.
B. The filter was changed before lit up.
1. Press and hold the seconds.
button for 3
2. The will flash for 3 seconds.
will turn off when successfully
reset.
Filter
Pre-Filter
True HEPA & Activated Carbon Filter
When to Clean
Every 24 weeks
How to Clean
Use a soft brush or vacuum hose
Do not clean
When to Replace 12 months
15
CARE & MAINTENANCE (CONT.)
When Should I Replace the Filter?
The filter should be replaced every 12 months. You may need to replace your
filter earlier or later depending on how often you use your air purifier.
Using your air purifier in an environment with relatively high pollution may
mean you will need to replace the filter more often, even if is off.
You may need to replace your filter if you notice:
· Increased noise when the air purifier is on
· Decreased airflow
· Unusual odors
· A visibly clogged filter
Note: · To maintain the performance of your air
purifier, only use official Levoit filters. To buy replacement filters, visit
Levoit’s online store. Go to levoit.com for more information. · Remember to
reset after changing the filter (see page 15).
Replacing the Filter
1. Unplug the air purifier. Flip the air purifier over or turn it on its
side. Remove the filter cover (see Getting Started, page 7).
2. Remove the old filter. 3. Clean out any remaining dust or hair
inside the air purifier using a vacuum hose. Do not use water or liquids to
clean the air purifier. [Figure 3.2] 4. Unwrap the new filter and place it
into the housing (see Getting Started, page 7). 5. Replace the cover. Plug in
the air purifier. 6. Reset the Check Filter Indicator (see page 15).
Storage
If not using the air purifier for an extended period of time, wrap both the
air purifier and the filter in plastic packaging and store in a dry place to
avoid moisture damage.
Cleaning the AirSight Plus Laser Dust Sensor
The AirSight Plus Laser Dust Sensor can be blocked by dust, which affects the
sensor’s accuracy. Clean the sensor every 3 months. Using your air purifier in
an environment with more dust may mean you will need to clean the sensor more
often. 1. Unplug the air purifier. 2. Place the end of a vacuum cleaner over
the sensor openings. [Figure 3.3] 3. Turn the vacuum on for at least 10
seconds to clean out dust.
16
Figure 3.2 Figure 3.3
TROUBLESHOOTING
Problem
Possible Solution
Air purifier will not turn on or respond to button controls.
Plug in the air purifier.
Check to see if the power cord is damaged. If it is, stop using the air
purifier and contact Customer Support (see page 22).
Plug the air purifier into a different outlet.
The air purifier may be malfunctioning. Contact Customer Support (see page 22).
Airflow is significantly reduced.
Make sure the filter is removed from its packaging and properly in place (see page 7).
Tap to increase the fan speed.
Leave 15 inches / 38 cm of clearance on all sides of the air purifier.
The pre-filter may be clogged by large particles, such as hair or lint, blocking airflow. Clean the pre-filter (see page 15).
Replace the filter (see page 16).
Air purifier makes an unusual Make sure the filter is properly in place with plastic packaging
noise while the fan is on.
removed (see page 7).
Make sure the air purifier is operating on a hard, flat, level surface.
Replace the filter (see page 16).
The air purifier may be damaged, or a foreign object may be inside. Stop using the air purifier and contact Customer Support (see page 22). Do not try to repair the air purifier.
Strange smell coming from the air purifier.
Clean the filter, or replace if necessary. Contact Customer Support (see page 22).
Make sure not to use your air purifier in an area with high humidity or while diffusing essential oils.
17
TROUBLESHOOTING (CONT.)
Problem
Possible Solution
Poor air purification quality. Tap to increase the fan speed.
Make sure no objects are blocking the sides or top of the air purifier (the
inlet or outlet).
Make sure the filter is removed from its packaging and properly in place (see
page 7).
Close doors and windows while using the air purifier.
If the room is larger than 403 ft² / 37 m², air purification will take longer.
Replace the filter (see page 16).
is still on after replacing the filter.
Reset the Check Filter Indicator (see page 15).
has not turned on within 12 months.
is a reminder for you to check the filter and will light up based on how much the air purifier has been used (see page 15). If you don’t use your air purifier often, will take longer to turn on.
turned on before 12 months.
is a reminder for you to check the filter and will light up based on how much the air purifier has been used (see page 15). If you run your air purifier frequently, will turn on sooner.
Air Quality Indicator always stays red.
The AirSight Plus Laser Dust Sensor may need to be cleaned (see page 16).
If you’re using an ultrasonic humidifier near the air purifier, the mist may affect the accuracy of the AirSight Plus Laser Dust Sensor. The sensor will detect the large mist particles, and the Air Quality Indicator may turn red. Avoid using an ultrasonic humidifier near the air purifier, or avoid using Auto Mode.
Air Quality Indicator always stays blue, even when the air quality is poor.
The AirSight Plus Laser Dust Sensor detects airborne particles, but it cannot detect gas. Make sure there isn’t gas polluting the air.
Display shows Error Code “E1”.
The motor has malfunctioned. Please contact Customer Support (see page 22).
If your problem is not listed, please contact Customer Support (see page 22). 18
VESYNC APP TROUBLESHOOTING
My smart air purifier isn’t connecting to the VeSync app. · Make sure your
phone has Bluetooth® turned on and is not currently connected to another
Bluetooth device. · During the setup process, you must be on a secure 2.4GHz
Wi-Fi® network. Confirm that the network is working correctly. · Make sure the
Wi-Fi password you entered is correct. · There should be no spaces at the
beginning or end of the password. · Test the password by connecting a
different electronic device to the router. · If you’re manually typing in the
SSID and password, double check that both are entered correctly. · Try moving
your air purifier closer to the router. Your phone should be as close as
possible to your air purifier. · Your router may need to be at a higher
location, away from obstructions. · Make sure your air purifier and router are
away from appliances (such as microwave ovens, refrigerators, electronic
devices, etc.) to avoid signal interference. · If you’re using a VPN, make
sure it’s turned off while setting up your air purifier. · Disable portal
authentication for your Wi-Fi network. If portal authentication is enabled,
the air purifier will not be able to access your Wi-Fi network, and setup will
fail.
Note: Portal authentication means that you need to sign in to your Wi-Fi
network through a web page before you can use the Internet.
My air purifier is offline. · Make sure the air purifier is plugged in and has
power, then refresh the VeSync menu by swiping down on the screen. · Make sure
your router is connected to the internet and your phone’s network connection
is working. · Delete the offline air purifier from the VeSync app. Swipe left
(iOS®) or press and hold (AndroidTM), then tap Delete. Reconfigure the air
purifier with the VeSync app.
Note: Power outages, internet outages, or changing Wi-Fi routers may cause the
air purifier to go offline.
If your problem is not listed, please contact Customer Support (see page 22).
19
FEDERAL COMMUNICATION COMMISSION INTERFERENCE STATEMENT PART 15
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
1. This device may not cause harmful interference, and 2. This device must
accept any interference received, including interference that may cause
undesired operation. NOTE: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation
between the equipment and receiver. · Connect the equipment into an outlet on
a circuit different from that to which the receiver is
connected. · Consult the dealer or an experienced radio/TV technician for
help.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this
equipment.
FCC RADIATION EXPOSURE STATEMENT
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating
instructions for satisfying RF exposure compliance. To maintain compliance
with FCC RF exposure compliance requirements, please follow operation
instructions as documented in this manual. This transmitter must not be
colocated or operating in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of
20cm between the radiator and your body. The availability of some specific
channels and/or operational frequency bands are country dependent and are
firmware programmed at the factory to match the intended destination. The
firmware setting is not accessible by the end user.
20
WARRANTY INFORMATION
Product Name VeSync Core Pro 400S Smart True HEPA Air Purifier
Model LAP-C401S-WUSR
For your own reference, we strongly recommend that you record your order ID
and date of purchase.
Date of Purchase
Order ID
Terms & Policy
Arovast Corporation (“Arovast”) warrants this product to the original
purchaser to be free from defects in material and workmanship, under normal
use and conditions, for a period of 2 years from the date of original
purchase.
Arovast agrees, at our option during the warranty period, to repair any defect
in material or workmanship or furnish an equal product in exchange without
charge, subject to verification of the defect or malfunction and proof of the
date of purchase.
There is no other express warranty. This warranty does not apply:
· If the product has been modified from
its original condition;
· If the product has not been used
in accordance with directions and instructions in the user manual;
· To damages or defects caused by
accident, abuse, misuse or improper or inadequate maintenance;
· To damages or defects caused by
service or repair of the product performed by an unauthorized service provider
or by anyone other than Arovast;
· To damages or defects occurring
during commercial use, rental use, or any use for which the product is not
intended;
· To damages or defects exceeding the
cost of the product.
Arovast will not be liable for indirect, incidental, or consequential damages
in connection with the use of the product covered by this warranty.
This warranty extends only to the original consumer purchaser of the product
and is not transferable to any subsequent owner of the product regardless of
whether the product is transferred during the specified term of the warranty.
This warranty does not extend to products purchased from unauthorized sellers.
Arovast’s warranty extends only to products purchased from authorized sellers
that are subject to Arovast’s quality controls and have agreed to follow its
quality controls.
All implied warranties are limited to the period of this limited warranty.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
If you discover that your product is defective within the specified warranty
period, please contact Customer Support via support@levoit.com. DO NOT dispose
of your product before contacting us. Once our Customer Support Team has
approved your request, please return the product with a copy of the invoice
and order ID.
Every Levoit product automatically includes a 2-year warranty. To make the
customer support process quick and easy, register your product online at
www.levoit.com/warranty.
This warranty is made by:
Arovast Corporation 1202 N. Miller St., Suite A Anaheim, CA 92806
21
CUSTOMER SUPPORT
If you have any questions or concerns about your new product, please contact
our helpful Customer Support Team.
Distributed by Arovast Corporation 1202 N. Miller St., Suite A Anaheim, CA
92806 Email: support@levoit.com Toll-Free:
888-726-8520
Support Hours
MonFri, 9:00 am5:00 pm PST/PDT *Please have your order invoice and order ID
ready before contacting Customer Support.
ATTRIBUTIONS
Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its
affiliates. Google, Android, and Google Play are trademarks of Google LLC. App
Store® is a trademark of Apple Inc. Wi-Fi® is a registered trademark of Wi-Fi
Alliance®. iOS is a registered trademark of Cisco Systems, Inc. and/or its
affiliates in the United States and certain other countries. The Bluetooth®
word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and
any use of such marks by Arovast Corporation is under license. Other
trademarks and trade names are those of their respective owners. 22
/LEVOITLIFESTYLE /LEVOIT /LEVOIT /LEVOIT L E V O I T. C O M
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