GE Appliances PKW7000 Electric Warming Drawer Owner’s Manual

: June 6, 2024
: GE Appliances

Electric
WARMING DRAWER

OWNER’S MANUAL & INSTALLATION INSTRUCTION
SPKW7000
PTW9000

Write the model and serial numbers here:
Model #
Serial #
You can find them on a label located on the backside of the lower drawer front.
GE is a trademark of the General Electric Company. Manufactured under trademark license.

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation, and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration card included in the packing material.

SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING
Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury, or death.
WARNING
IMPORTANT SAFETY NOTICE
All warming drawers can tip and injury could result if not properly installed.
To prevent accidental tipping of the warming drawer, attach it to the wall with an anti-tip brace as described in the Installation Instructions.

WARNING
GENERAL SAFETY INSTRUCTIONS

Use this appliance only for its intended purpose as described in this Owner’s Manual.
Be sure your appliance is properly installed and grounded by a qualified installer in accordance with the provided installation instructions.
Do not attempt to repair, replace or clean any part of your warming drawer unless it is specifically recommended in this manual. All other servicing should be transferred to a qualified technician.
Before performing any service, disconnect the power supply at the household distribution panel by removing the fuse or switching off the circuit breaker.
Do not leave children alone-children should not be left alone or unattended in an area where an appliance is in use. They should never be allowed to climb, sit or stand on any part of the appliance.
CAUTION Do not store items of interest to children in cabinets above a warming drawer -children climbing on the warming drawer to reach items could be seriously injured.
Use only dry pot holders-moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholders touch hot heating Do not use a towel or other bulky cloth in place of potholders.
Never use your appliance for warming or heating the room.
Do not touch the heating elements or the interior surface of the warming drawer. These surfaces may be hot enough to burn even though they are dark in color. During and after use, do not touch, or let clothing or other flammable materials contact any interior area of the warming drawer; allow sufficient time for cooling first. Other surfaces of the appliance may become hot enough to cause Potentially hot surfaces to include the warming drawer vent opening, surfaces near the opening, and crevices around the warming drawer door.
Do not heat unopened food containers. Pressure could build up and the container could burst, causing an injury.
Do not use aluminum foil to line the warming drawer Foil can trap heat or melt, resulting in damage to the product and a shock or fire hazard.
Avoid scratching or impacting glass doors or control Doing so may lead to glass breakage. Do not cook on a product with broken glass. Shock, fire, or cuts may occur.
The purpose of the warming drawer is to hold hot cooked foods at a serving temperature (greater than 140°F). Bacteria will grow in food while it is below 140°F. Therefore, always start with hot food; cold food cannot be heated or cooled in the warming drawer.

WARNING
KEEP FLAMMABLE MATERIALS AWAY FROM THE WARMING DRAWER
Failure to do so may result in fire or personal injury.

Do not store or use flammable materials in or near a warming drawer, including paper, plastic, pot holders, linens, wall coverings, curtains, drapes, and gasoline or other flammable vapors and liquids.
Never wear loose-fitting or hanging garments while using the appliance. These garments may ignite if they contact hot surfaces, causing severe burns.
Do not let cooking grease or other flammable materials accumulate in or near the warming drawer. A grease in the warming drawer or near the warming drawer may ignite.

WARNING
IN THE EVENT OF A FIRE, TAKE THE FOLLOWING
STEPS TO PREVENT INJURY AND FIRE SPREADING

Do not use water on grease fires. Never pick up a flaming pan.
If there is a fire in the warming drawer, smother the fire by closing the warming drawer door and turning the warming drawer off or by using a multi-purpose dry chemical or foam-type fire extinguisher.

WARNING
WARMING DRAWER SAFETY INSTRUCTIONS

Stand away from the warming drawer when opening the warming drawer door. Hot air or steam which escapes can cause burns to hands, face, and/or eyes.
Keep the warming drawer vent unobstructed.
Keep the warming drawer free from grease buildup. Grease in the warming drawer may ignite
Place warming drawer racks in the desired location while the warming drawer is cool. If the rack must be moved while the warming drawer is hot, do not let the potholder contact the hot heating element in the warming drawer.
Do not leave items such as paper, cooking utensils, or food in the warming drawer when not in use. Items stored in a warming drawer can ignite.

How to Remove Protective Shipping Film and Packaging Tape

Carefully grasp a corner of the protective shipping film with your fingers and slowly peel it from the appliance surface. Do not use any sharp items to remove the film. Remove all of the films before using the appliance for the first time.
To assure no damage is done to the finish of the product, the safest way to remove the adhesive from packaging tape on new appliances is an application of a household liquid dishwashing detergent. Apply with a soft cloth and allow to soak.
NOTE: The adhesive must be removed from all parts. It cannot be removed if it is baked on.

READ AND SAVE THESE INSTRUCTIONS

USING THE WARMING DRAWER

Features

Not all features are on all models. Appearance may vary.

The warming drawer will keep hot, cooked foods at serving temperature. Always start with hot food. Do not use to heat cold food other than proofing yeast dough, crisping crackers, chips, or dry cereal.

Control Knob
The warming drawer controls are hidden with the drawer shut. Open the drawer. The controls are on the right side of the front frame.
To use the warming drawer, press the ON/OFF switch to the ON position.
Slide the moisture selector control to the open or closed setting (See the Moisture Selector section).

Turn the control knob to the desired setting.

PROOF ………… 75–95°F
LOW ………….. 140–160°F
MED …………… 160–195°F
HIGH ………….. 195–230°F

ON Signal Light
The ON signal light is located below the ON/OFF switch and glows when the ON/OFF switch is in the ON position. It stays on until the ON/OFF switch is moved to the OFF position.
The ON signal light is visible through the light viewer in the drawer front panel when the drawer is closed. This is a reminder that the heat is on.

Moisture Selector
The moisture selector is located on the inside front of the drawer.
To keep foods moist, slide the moisture selector control away from the control knob. This closes the vent and seals the moisture inside the drawer. With the vent closed hot foods stay moist and soft.
In this setting, condensation may occur around the inside edge of the drawer.
To keep foods crisp, slide the moisture selector control to the right towards the control knob.
This opens the vents and allows the moisture to escape.
With the vents open, it is normal for moisture to collect on surfaces above the warming drawer.

Operating Tips

Rack

The rack will fit from front to back.
Preheat with the rack in place.
Using the rack allows for double stacking of items.

Double stacking items with the rack in position.

When Using The Warming Drawer
Do not line the warming drawer with aluminum foil.

Allow time for the drawer to be preheated:
LOW 8 minutes
MED 15 minutes
HIGH 20 minutes
NOTE: It is not necessary to preheat the drawer for proofing.
Food in heat-safe glass and glass-ceramic pans may need a higher thermostat setting as compared to food in metal pans.
Repeated opening of the drawer allows the hot air to escape and the food to cool. Allow extra time for the temperature inside the drawer to stabilize after adding items.
With large loads, it may be necessary to use a higher thermostat setting and cover some of the cooked food items.
Food should be kept hot in its cooking container or transferred to a heat-safe serving dish.
Aluminum foil may be used to cover food to prevent it from drying out.
CAUTION Plastic containers or plastic wrap will melt if in direct contact with the drawer. Melted plastic may not be removable and is not covered under your warranty.
Remove serving spoons, etc., before placing containers in the warming drawer.

To Warm Serving Bowl And Plates
To warm serving bowls and plates set the control on LOW.

Use only heat-safe dishes.
Place the empty dishes on the rack to raise them off the bottom of the drawer. If you want hotter dishes or want to heat fine china, please check with the manufacturer of the dishes for their maximum heat tolerance.
Preheat the empty serving dish while preheating the drawer.
When holding hot, cooked foods and warming empty serving dishes at the same time, place the serving dishes on the high rack position and the food on the bottom of the drawer.
CAUTION Dishes may be hot. Use pot holders or mitts when removing hot dishes.

To Proof Yeast Bread Dough
Yeast dough can be proofed in the warming drawer.

Place your dish on the warming drawer bottom.
You must always turn the control knob to LOW then immediately back to PROOF.
Close the vent.
Lightly oil the top of the dough in a bowl large enough to double the dough size. Cover with a cloth.
Preheating is not required for proofing.
Check the dough height in 40 minutes. Add time as needed. The dough should remain in the drawer until it has doubled in size and a slight depression remains when the surface is touched gently with a finger.

To Crisp Stale Items

Place food in low-sided dishes or pans.
Preheat on the LOW setting and open the vent.
Check crispness after 45 minutes. Add time as needed.

Temperature Selection Chart for Crisp Foods
To keep several different foods hot, set the temperature to the food needing the highest setting. Place the items needing the highest setting on the bottom of the drawer and items needing less heat on the rack.

Food Type

|

Control Setting

| Moisture Selector Setting
---|---|---
Bacon| HIGH| OPEN
Bread, hard rolls| MED| OPEN
Fried foods| HIGH| OPEN
Pies, two crusts| MED| OPEN
Pizza| HIGH| OPEN
Potatoes, baked| HIGH| OPEN
Tortilla Chips| LOW| OPEN

Tips:

Leave food uncovered.
Do not use plastic containers or plastic wrap.
Preheat prior to use according to recommended times.

Temperature Selection Chart for Moist Foods
To keep several different foods hot, set the temperature to the food needing the highest setting. Place the items needing the highest setting on the bottom of the drawer and items needing less heat on the rack.

Food Type	Control Setting	Moisture Selector Setting
Beef, medium and well done*	MED	CLOSED
Bread, soft rolls	MED	CLOSED
Casseroles	MED	CLOSED
Cooked cereal	MED	CLOSED
Eggs	MED	CLOSED
Fish, seafood	MED	CLOSED
Fruit	MED	CLOSED
Gravy, cream sauces	MED	CLOSED
Ham	MED	CLOSED
Lamb	MED	CLOSED
Pancakes, waffles	HIGH	CLOSED
Pies, one crust	MED	CLOSED
Pork	MED	CLOSED
Potatoes, mashed	MED	CLOSED
Poultry	HIGH	CLOSED
Vegetables	MED	CLOSED

USDA/FSIS recommends an internal temperature of 145°F. as the minimum doneness for beef. Use a portable meat thermometer to check internal temperatures.

Tips:

Cover food with lid or aluminum foil.
Do not put water in the warming drawer.
Do not use plastic containers or plastic wrap.
Preheat prior to use according to recommended times.

Cleaning The Warming Drawer

Be sure the controls are in the OFF position and all surfaces are cool before cleaning any part of the warming drawer.

Painted Or Enameled Surfaces
Use soap and warm water to thoroughly clean.

Rack
Clean the rack with detergent and water. After cleaning, rinse the rack with clean water and dry with a clean cloth.

Stainless Steel – Excluding Black Stainless Steel (on some models)

Do not use a steel wool pad; it will scratch the surface.
To clean the stainless steel surface, use warm sudsy water or a stainless steel cleaner or polish. Always wipe the surface in the direction of the grain. Follow the cleaner instructions for cleaning the stainless steel surface.
Cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser™ will remove surface rust, tarnish, and small blemishes. Use only a liquid cleanser free of grit and rub in the direction of the brush lines with a damp, soft sponge.
To inquire about purchasing cleaning products including stainless steel appliance cleaner or polish, see the Accessories and Consumer Support sections at the end of this manual.

Control Knob
The control knob may be removed for easier cleaning.
Make sure the knob is in the PROOF position and pull it straight off the stem for cleaning.
The knob can be cleaned in a dishwasher or it may also be washed with soap and water. Make sure the inside of the knob is dry before replacing it.
Replace the knob in the PROOF position to ensure proper placement.

Installation Instructions

Warming Drawer
PKW7000 and PTW9000

**?** If you have questions, call GE Appliances at 800. GE.CARES (800.432.2737) or visit our website at: GEAppliances.com
In Canada: 800.561.3344 or visit GEAppliances.ca

BEFORE YOU BEGIN
Read these instructions completely and carefully.

IMPORTANT – Save these instructions for local inspector’s use.
IMPORTANT – Observe all governing codes and ordinances.
Note to Installer – Be sure to leave these instructions with the Consumer.
Note to Consumer – Keep these instructions for future reference.
Product failure due to improper installation is not covered under the Warranty.
WARNING This appliance must be properly grounded.
WARNING Ensure that the power cord does not contact the hot surfaces on the bottom of ovens, cooktops, or any other appliance.
ATTENTION INSTALLER – Proper installation is the responsibility of the installer and product failure due to improper installation is NOT covered under warranty.

MATERIALS YOU WILL NEED

Runners must be level, rigidly mounted, and capable of supporting 150 pounds.

TOOLS REQUIRED

IMPORTANT SAFETY INSTRUCTIONS

GROUNDING INSTRUCTIONS
IMPORTANT—(Please read carefully)
FOR PERSONAL SAFETY, THIS APPLIANCE MUST BE PROPERLY GROUNDED.
This warming drawer must be supplied with 120V, 60Hz, connected to an individual, properly grounded branch circuit, and protected by a 15 or 20 amp circuit breaker or time-delay fuse.

A properly grounded 3-prong receptacle should be located within reach of the drawer’s 56″ long power cord.
Locate the receptacle in an adjacent cabinet.
— within 42” of the right side or,
— within 16” of the left side or
— A recessed receptacle may be located on the right side of the cutout, 7” maximum from the back of the cabinet. In this location, the excess power cord should be coiled and taped to the right side of the unit.

IMPORTANT—(Please read carefully)
The power cord of this appliance is equipped with a 3-prong (grounding) plug that mates with a standard 3-prong grounding wall receptacle to minimize the possibility of electric shock. The customer should have the wall receptacle and circuit checked by a qualified electrician to make sure the receptacle is properly grounded and has the correct polarity.

Where a standard 2-prong wall receptacle is encountered, it is the personal responsibility and obligation of the customer to have it replaced with a properly grounded 3-prong wall receptacle.

Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
DO NOT USE AN EXTENSION CORD OR ADAPTER PLUG WITH THIS APPLIANCE. FOLLOW NATIONAL ELECTRICAL CODES AND ORDINANCES.

PRE-INSTALLATION CHECKLIST

A When preparing a warming drawer cabinet, make sure the inside of the cabinet and the warming drawer do not interfere with each other. (see sections on preparing cabinet)
B REMOVE PACKAGING MATERIALS: Failure to remove packaging materials could result in damage to the appliance. Remove all packing parts from the warming drawer including lifting up the warming drawer to confirm all packaging is removed.
C Remove Installation Instructions from the literature pack and read them carefully before you begin. Be sure to place all literature, Owner’s Manual, Installations, etc in a safe place for future reference.

PREPARING CABINET: BELOW A COUNTERTOP

CAUTION
IN CANADA THIS DRAWER IS NOT APPROVED FOR INSTALLATION UNDER A COOKTOP.

When installed, the front face of the warming drawer will be nearly flush with cabinetry doors or drawer fronts.
Drawer overlaps will conceal cut edges on all sides of the opening.
The rough opening for the drawer must be:
— Depth: 23 1/2” minimum from inside back to the front of the cabinet frame.
— Width: 25 1/2” for 27” wide models 28 1/2” for 30” wide models.
— Height: 9 1/4”
5” minimum above floor or 1″ above toekick. 23 1/4” from floor to bottom of the cutout is recommended for under countertop installation.

Dimension A

27″ Drawer| 30″ Drawer
25 1/2”| 28 1/2”

NOTE: When installing the warming drawer below a cooktop, a solid barrier must be installed at least 1″ from the lowest point of the bottom of the cooktop burner box to the top of the cutout. Use any solid material such as 1/4″ thick plywood. Allow at least a 1/4″ air gap between the barrier and the top of the warming drawer. See label on top of the warming drawer for approved cooktop models.

Installation below a cabinet drawer:
The warming drawer may be installed beneath a cabinet drawer. In this installation, a solid barrier should be installed above the warming drawer to block access. Use any solid material such as 1/4” thick plywood. Allow at least a 1/4” air gap between the barrier and the top of the warming drawer. Observe the 5” min. above the floor or 1” above the toe kick min. installation height.

NOTE: If you are installing in frameless cabinets, it may be necessary to install 1/2” wide cleats to accept drawer mounting screws. See drawer to find exact locations of mounting screws.
When installed under a cooktop:
Warming drawers are suitable for installation below only certain specified cooktop models. See the label attached to the top of the warming drawer for suitable models. A solid barrier and air gap between the cooktop and warming drawer are required. See Note above.

PREPARING CABINET: BELOW WALL OVENS

INSTALLATION BELOW A SINGLE OVEN

CAUTION
IN CANADA, THE WALL OVEN IS ONLY APPROVED FOR INSTALLATION WITH A BOTTOM CUTOUT AT A MINIMUM OF 32.5” FROM THE FLOOR.

NOTE: Additional clearance between cutouts may be required. Check to be sure that oven supports above the warming drawer location do not obstruct the required interior 23 1/2” depth and 9 1 /4” height.

| Dimension A| Dimension B
---|---|---
27″ Drawer| 25 1/2”| 26 3/4”
30″ Drawer| 28 1/2”| 29 3/4”

INSTALLATION BELOW A DOUBLE OVEN

NOTE: Additional clearance between cutouts may be required. Check to be sure that oven supports above the warming drawer location do not obstruct the required interior 23 1/2” depth and 9 1/4” height.

CAUTION
IN CANADA, THIS DRAWER IS NOT APPROVED FOR INSTALLATION UNDER A DOUBLE OVEN.

When installed, the front face of the warming drawer will be nearly flush with cabinetry doors or drawer fronts.
Drawer overlaps will conceal cut edges on all sides of the opening. The rough opening for the drawer must be:
— Depth: 23 1 /2” minimum from inside back to the front of the cabinet frame.
— Width: 25 1 /2” for 27” wide models 28 1 /2” for 30” wide models.
— Height: 9 1 /4”
— Allow 2” minimum between oven and drawer cutouts for clearance of overlaps

NOTE: If you are installing in frameless cabinets, it may be necessary to install 1/2” wide cleats to accept drawer mounting screws. See drawer to find exact locations of mounting screws.
When installed under a wall oven:
Warming drawers are suitable for installation below only certain specified wall oven models. See the label attached to the top of the warming drawer for suitable models.
NOTE: Electrical receptacle can be installed as shown for countertop installations. Do not install a receptacle above the top of the warming drawer cutout.

INSTALLING CABINET SUPPORT

IMPORTANT: When installed below a single or double oven, check to be sure that any oven supports above the cutout do not obstruct the 23 1/2” required depth of the warming drawer cutout.

A 2″ minimum clearance between oven and warming drawer cutouts is required. Additional clearance may be required if 2 x 4 blocks are used to support runners or the solid floor of the oven above.
The warming drawer may be supported by either a solid bottom, 2 x 4, or 2 x 2 runners.
The support must be level and rigidly mounted, flush with the bottom edge of the cutout. There is no way to level the drawer once it has been installed. Be sure supports are level.
The entire weight of the drawer is supported by the runners or solid floor and must be capable of supporting 150 lbs.

INSTALLING ANTI-TIP BRACE

WARNING ANTI-TIP PRECAUTIONS:
The anti-tip brace must be installed to prevent the drawer from tipping forward when opened and loaded.
Failure to do so could result in personal injury.

INSTALLING WARMING DRAWER

Slide the left corner into the opening and push the power cord into the hole leading to the outlet location. Thread the cord through as the drawer is being pushed back into the opening.
If the outlet is installed inside the opening, plug the cord into the outlet. In this location, the excess power cord should be coiled and taped to the right side of the unit. Make sure the cord does not get trapped by the drawer.
NOTE: Ensure that the power cord does not contact the hot surfaces on the bottom of ovens, cooktops, or any other appliance.
Push the drawer back until the front flange is flush to the cabinet front.
Open the drawer fully.
Drill pilot holes through the holes in the overlapping frame, one on each corner.
Drive wood screws provided into each corner.

TROUBLESHOOTING TIPS

Troubleshooting tips … Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Cause	What To Do
The warming drawer will not work	A fuse in your home may be blown or
the circuit breaker tripped.	Replace the fuse or reset the circuit breaker.
The warming drawer is not plugged in.	Plugin.
Controls improperly set.	See the Using the warming drawer section.
The drawer does not slide smoothly or drags	Ball bearings out of
alignment.	Fully extend the drawer and push it all the way in. See the Care

and Cleaning section.
Drawer over-loaded or load unbalanced.| Reduce weight to less than 50 pounds. Redistribute drawer contents.
Excessive condensation| The liquid is in the warming drawer.| Remove liquid.
Uncovered foods.| Cover food with lid or aluminum foil.
Temperature setting too high.| Reduce temperature setting.
Incorrect Moisture Selector setting.| Set the Moisture Selector to the open vent setting to allow venting.
No heat in the PROOF setting| Room temperature may prevent the thermostat from tripping on.| Turn the knob to LOW then back to PROOF.
Food dries out| Moisture escaping.| Cover food with lid or aluminum foil.

Notes

LIMITED WARRANTY

Electric Warming Drawer Limited Warranty

GEAppliances.com
All warranty service is provided by our Factory Service Centers or an authorized Customer Care® technician. To schedule service online, visit us at GEAppliances.com/service_and_support/, or call GE Appliances at 800. GE.CARES (800.432.2737). In Canada, please visit: https://service.geappliances.ca/servicio/en_CA/
Please have your serial number and your model number available when calling for service.
Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.

For the period of	GE Appliances will replace

One year
From the date of the original purchase| Any part of the oven which fails due to a defect in materials or workmanship. During this limited one- year warranty , GE Appliances will provide, free of charge , all labor and in-home service to replace the defective part.

What GE Appliances will not cover:

Service trips to your home to teach you how to use the product.
Improper installation, delivery, or maintenance.
Failure of the product if it is abused, misused, modified, or used for other than the intended purpose or used commercially.
Replacement of house fuses or resetting of circuit breakers.
Damage to the product caused by accident, fire, floods, or acts of God.
Damage to finish, such as surface rust, tarnish, or small blemishes not reported within 48 hours of delivery.
Incidental or consequential damage caused by possible defects with this appliance.
Damage caused after delivery.
Product not accessible to provide required service.
Service to repair or replace light bulbs, except for LED lamps.

Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: GE Appliances , a Haier company
Louisville, KY 40225
Warrantor in Canada: MC Commercial, Burlington, ON, L7R 5B6

ACCESSORIES

Accessories

Looking For Something More?
GE Appliances offers a variety of accessories to improve your cooking and maintenance experiences!
Refer to the Consumer Support page for phone numbers and website information.
The following products and more are available:

Accessories
27” Wide Custom Panel Kit
30” Wide Custom Panel Kit
30” Monogram Pro Panel Kit

Parts
Wire Rack

Cleaning Supplies
CitruShine™ Stainless Steel Wipes
CERAMA BRYTE® Stainless Steel Appliance Cleaner

CONSUMER SUPPORT

Consumer Support

GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our online support services designed for your convenience. In the US: GEAppliances.com. In Canada: GEAppliances.ca.

Register Your Appliance
Register your new appliance online at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material.
In the US: GEAppliances.com/register
In Canada: https://service.geappliances.ca/servicio/en_CA/

Schedule Service
Expert GE Appliances repair service is only one step away from your door. Get online and schedule your service at your convenience any day of the year.
In the US: GEAppliances.com/service or call 800.432.2737 during normal business hours.
In Canada: https://service.geappliances.ca/servicio/en_CA/ or call 800.561.3344.

Extended Warranties
Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it online anytime. GE Appliances Services will still be there after your warranty expires.
In the US: GEAppliances.com/extended-warranty or call 800.626.2224 during normal business hours.
In Canada: GEAppliances.ca/en/support/purchase-extended- warranty or call 800.290.9029.

Remote Connectivity
For assistance with wireless network connectivity (for models with remote enable), visit our website at GEAppliances.com/connect or call 800.220.6899 in the US.
In Canada: GEAppliances.ca/connect or call 800.220.6899.

Parts and Accessories
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard, and Discover cards are accepted). Order online today 24 hours every day.
In the US: GEApplianceparts.com or by phone at 877.959.8688 during normal business hours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Customers in Canada should consult the yellow pages for the nearest Mabe Service Center, visit our Website at GEAppliance.ca/en/products/parts- filters-accessories, or call 800.661.1616.

Contact Us
If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the details including your phone number, or write to:
In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225
GEAppliances.com/contact
In Canada: Director, Customer Relations, Mabe Canada Inc. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3
GEAppliances.ca/en/contact-us