IMOU IPC-A22EP-V2 WiFi Pan and Camera User Guide
- June 6, 2024
- imou
Table of Contents
IPC-A22EP-V2 WiFi Pan and Camera
User Guide
Welcome
Thank you for choosing Imou.
We are devoted to providing you with easy smart home products. If you have
problems using the product, please contact our service team before returning
your product.
Our service mail
service.global@imoulife.com
Detailed installation instructions & videos, frequently asked questions can be
found at: imoulife.com/support/help or
scan this QR code to help page.
Package Content
Camera Introduction
NOTE: Press and hold the reset button for 10 s to reset the camera
The description of the LED indicator is included in the following table.
| LED Status | Device Status |
|---|---|
| Off | • Powered off/LED turned off |
• Rebooting after reset
Red light on| • Booting
• Device malfunction
Greenlight flashing| • Waiting for network
Greenlight on| • Operating properly
Red light flashing| • Network connection failed
Green and red lights flashing alternately| • Firmware updating
http://mobile.easy4ipcloud.com/imou/detect.html
Tips
To ensure the best possible wireless performance, please make sure that there are no obstacles and electromagnetic interference between the camera and router.
Ceiling Mounting (Optional)
Troubleshooting
| Problem | Solution |
|---|---|
| Cannot configure the camera | •Make sure that your smartphone and the camera |
are within range of your Wi-Fi router.
•Make sure that the LED indicator on the camera is flashing green.
How to find the camera Wi-Fi password| It is the safety code on the device
label.
No picture or device is offline| •Make sure that the LED indicator on the
camera is flashing green. See the “LED Status” section for details if
otherwise.
•Make sure that the camera is properly connected to power using the included
USB power adapter.
•Reposition the camera, router, or both to improve signal strength.
The picture is not clear| •Check the camera lens for dirt, dust, and spider
webs. Clean the lens with a soft, clean cloth.
•Remove the vinyl cover on the camera lens.
No audio| •Make sure that the audio function on the camera is turned on.
•Make sure that audio is turned up on the viewing device.
Human detection does not work| Make sure that you have enabled Human Detection
in the Device Settings interface of the Imou Life App.
Camera stuck downwards| Check Privacy Mode setting on Imou Life App.
Fail to scan QR code| •Clean the camera lens of your smartphone.
•Make sure that there is enough light on the QR code.
•Do not hold the QR code too close to the camera.