GENIE 37224R Wireless Keypad Instructions

June 4, 2024
GENIE

GENIE 37224R Wireless Keypad logo

GENIE 37224R Wireless Keypad

GENIE 37224R Wireless Keypad product

Key Pad Overview

GENIE 37224R Wireless Keypad 01
Warning
MOVING DOOR CAN CAUSE SERIOUS INJURY OR DEATH.

  • DO NOT install transmitter {keypad) unless the door operator’s  safety device works as required by the door operator’s manual.
  • Wall Console must be mounted in sight of door, at least 5 feet above floor and clear of moving door parts.
  • Keep people clear of opening while door is moving.
  • DO NOT allow children to play with the transmitter or door operator.

If safety reverse does not work properly:

  • Close door then disponed opener using the manual release handle.
  • DO NOT use transmitter or door operator.
  • Refer to Door and Door Opener Owner’s Manuals before attempting any repairs.

Activate keypad by opening battery compartment and pull protective tab. Reinstall compartment door to begin programming.
GENIE 37224R Wireless Keypad 02

Keypad LED’s

Successful Entries
  • Keypad LED will flash each time a key is pressed and entry is accepted.
    GENIE 37224R Wireless Keypad 03

  • Keypad LED and PROGRAM key will flash slowly and number pad back light will remain on for 15 seconds indicating a successful program or valid PIN has been entered.
    GENIE 37224R Wireless Keypad 04

Failed Entries
  • Keypad LED, PROGRAM key and number pad back light will flash rapidly indicating a problem with programming or an invalid PIN entry.
    • Wait 15 seconds until back lighting shuts off and enter a valid PIN or reset keypad to reprogram.
      GENIE 37224R Wireless Keypad 05

Installation

PROGRAM THE NEW KEYPAD TO THE OPENER

Activate keypad by opening battery compartment and pull protective tab. Reinstall compartment door to begin programming.
The existing factory default Personal Identification Number (PIN) for this keypad is the number sequence: 3-5-7 Sync the opener and the keypad by performing the following:

  1. Ensure the keypad back lighting is off.
  2. Place garage door opener into PROGRAMMING MODE as illustrated in the column to the right.
  3. Press 3-5-7 in sequence on the keypad.
  4. Press the UP/DOWN key 3 to 4 times slowly until garage door opener operates.
  • This completes the programming of a single door opener (door 1) and keypad.
  • IT IS RECOMMENDED THAT YOU CHANGETHIS PIN FROM THE EXISTING FACTORY DEFAULT SETTING of 3-5-7. See STEP 2 below.
CHANGING THE FACTORY DEFAULT PIN OF 3-5-7:
  1. Enter the factory default pin of 3-5-7.
  2. Press PROGRAM key once.
  3.  Enter a new PIN of your choice (3-8 digits).
  4. Press PROGRAM key once.
  5. Your PIN has been changed and your previous PIN will no longer operate the keypad or opener.
PROGRAMMING THE KEYPAD FOR MULTIPLE OPENERS (UPTO 3)

Whether the keypad is brand new or you are just adding additional openers to an existing keypad, this STEP assumes that STEPs 1 & 2 have already been completed.
Follow these steps to program opener 2 and/or 3 to the keypad. (Only one PIN number can be used.)

  1. Ensure the keypad back lighting is off.
  2. Enter the current PIN.
  3. Press PROGRAM key twice. LED will blink once per second.
  4. Enter total number of openers that keypad will be operating (a total of “2” or “3” openers).
  5. Press PROGRAM key once. LED will blink twice and shut off.
  • If LED did not blink twice and shut off, please see RESETTING THE KEYPAD (FACTORY DEFAULT) section.
  • THE KEYPAD IS NOW READY TO PROGRAM TO MULTIPLE GARAGE DOOR OPENERS. CONTINUE WITH THE STEPS BELOW.
  1. Ensure the keypad back lighting is off.
  2. Place desired garage door opener (for door 2 or 3) into PROGRAMMING MODE as shown to the right.
  3. Enter the PIN number on keypad.
  4. Press the UP/DOWN key once.
  5. Press the number of the desired door (door 2 or 3).
  6. Press the UP/DOWN key 3-4 times slowly until garage door opener operates.
  • Repeat steps 1 through 6 in this section to program another door opener to this keypad (maximum of 3 doors to 1 keypad).
  • This completes programming of multiple doors. See STEP 4 MULTI-DOOR OPERATION for further instruction.

PUTTING OPENER INTO PROGRAMMING MODE:
Current Production Openers
GENIE 37224R Wireless Keypad 06
There are 4 types of programming button pads. Type 1 is shown in these steps. All buttons perform the same function and programming is the same for all types shown above.
Place operator into programming mode: TYPE 1-2-3-4

  1. Press and hold the program button until the round LED turns blue, then release
    GENIE 37224R Wireless Keypad 07

  2. The round LED will go out and the long LED will begin flashing purple.
    GENIE 37224R Wireless Keypad 08

  3. Return to previous STEP.

OR
Openers manufactured between 1995 to 2011 and all external receivers
NOTE: Learn Code Buttons are normally located under lens covers on earlier models.
Place operator into programming mode:

  1. Press & release Learn Code button once. The red LED will begin to flash.
    GENIE 37224R Wireless Keypad 09

  2. Return to previous STEP.
    NOTE: The openers LEARN LED will time out in 30 seconds. Programming must be completed within 30 seconds.

RESETTING THE KEYPAD (FACTORY DEFAULT):
If the keypad has already been programmed or at any time the programming should be erased and started from the factory default, follow these steps.

  1. Ensure that number pad back lighting is off.
  2. Press and hold the PROGRAM and UP/DOWN Keys together for approximately 5 seconds.
  3. The LED will flash twice and all lights will go out indicating the keypad has been reset.
  4. Start at STEP 1 to sync the keypad to an opener
OPERATING THE KEYPAD WITH THE OPENER(S)

Single Door Operation:

  1. Ensure number pad back lighting is off.
  2. Enter PIN.
  3. Press the UP/DOWN key.
  4. Opener will operate.

Multi-Door Operation:

  1. Ensure number pad back lighting is off.
  2. Enter PIN.
  3. Press the UP/DOWN key.
  4. Press number key corresponding with desired door (1,2,or3).
  5. Desired opener will operate.
    NOTE: Keypad will remain active for 15 seconds after a successful entry is made. During this 15 seconds ANY key will operate the opener.
MOUNTING THE KEYPAD

Keypad MUST be mounted within sight of the garage door(s) at least 5 feet above floor and clear of any moving door parts.
Programming will not be lost during battery removal.

  1. Remove battery cover and batteries.
    GENIE 37224R Wireless Keypad 10

  2. Drill a 3/32″ pilot hole for the top mounting screw.

  3. Install included screw into pilot hole, leaving 1/8″ gap between the screw head and wall.

  4. Hook the slotted mount on back of keypad over the screw.
    GENIE 37224R Wireless Keypad 11

  5. Mark and drill a 3/32″ pilot hole for the bottom screw and secure keypad to the wall. (Do not over-tighten).

  6. Reinstall batteries.
    GENIE 37224R Wireless Keypad 12

REPLACING BATTERIES

If the keypad back lighting fails to operate batteries may require replacement.
GENIE 37224R Wireless Keypad 13 Programming will not be lost during battery change.

  1. Remove battery cover and batteries.
  2. Replace batteries with same type alkaline (AAA) and check for proper direction of(+) and (-) terminals.

Rechargeable batteries are NOT recommended.

ADDITIONAL (OPTIONAL) PROGRAMMING:

Changing an Existing PIN:

  1. Enter current PIN
  2. Press PROGRAM key once.
  3. Enter new PIN (3-8 digits)
  4. Press PROGRAM key once.
    Your PIN has been changed and your previous PIN will no
    longer operate keypad or opener.

Setting a Temporary PIN:
A temporary Pl N allows temporary access to the garage by normally unauthorized personnel such as repairmen or neighbor.

  1. Enter current PIN.
  2. Press PROGRAM key 3 times.
  3. Enter a temporary PIN (3 to 8 digits)
  4. Press PROGRAM key once.
    The Temporary PIN will operate garage door opener until the original PIN is used. Use of the original PIN will delete temporary PIN.
    For questions, comments or troubleshooting, contact The Genie Company at:

1 Door Drive, Mount Hope Ohio, 44660 or call 1-800-354-3643 or visit our website at: www.geniecompany.com

FCC Part 15.21 Statement:

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC/ IC Statement:
This device complies with FCC Part 15 and Industry Canada licence exempt
RSS standard(s).
Operation is subject to the following two conditions:

  1. this device may not cause harmful interference, and
  2. this device must accept any interference received, Including Interference that may cause undesired operation of the device.

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