wallbox Open Charge Point Protocol for Communication User Manual

June 6, 2024
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wallbox Open Charge Point Protocol for Communication

wallbox Open Charge Point Protocol for Communication

Overview

The OCPP is a standard and open protocol for communication between Charge Points and a Central System where a Charge Point Operator can, among others, monitor the status of the Charge Points, authorize who is allowed to charge or perform remote actions like to stop an ongoing transaction.

Overview

Terms and Conventions

  • CP: The Charge Point is the physical system where an electric vehicle can be charged.
  • CPO: The Charge Point Operator manages a set of CPs using a Central System
  • CS: The Central System that manages Charge Points and has the information for authorizing users for using its Charge Points
  • OCPP: Open Charge Point Protocol
  • VPN: “Virtual Private Network”

Part Number Activation

OCPP is only available in:

  • Chargers with OCPP selected in the “version” section of the part number.

Charger| Model| Cable| EVC| Power| Version| Custom| Revision
---|---|---|---|---|---|---|---
Pulsar Plus NA| PUP1| U – 25 ft| 1 – Type 1| 5 – 9.6 kW
6 – 11.5 kW| C- Hardwired + OCPP
G – NEMA 14-50P +OCPP| 002-Matte Black| –

You can know more about OCPP at:
https://support.wallbox.com/na/knowledge-base/datasheets-pulsar-plus/

Charge Point Setup

To achieve the OCPP connection between the Charge Point and the Central System, the Charge Point administrator shall set up the network connection and the OCPP parameters using myWallbox App or Portal.
Wallbox is NOT responsible for any unexpected performance of the Central System if it has failed to successfully pass the Factory Acceptance Test between both parties.
If the Central System has failed to pass the Factory Acceptance Test, please contact: sales@wallbox.com

myWallbox Account

You can find all the instructions to use myWallbox App or Portal at: https://support.wallbox.com/na/knowledge-base/mywallbox-overview-na/

Network Connection

To establish a connection between the Charge Point and the Central System it is necessary to connect the Charge Point to the network using the Wi-Fi connection.
You can find all the instructions at: https://support.wallbox.com/na /knowledge-base/connecting-your-charger-to-your-wi-fi-network/

OCPP Parameters Setup

Wallbox App

To complete the OCPP setup using myWallbox App perform the following steps:

Log in to the myWallbox App

  1. Log in to the myWallbox App.
    The Wallbox app is available on PlayStore and AppStore.
    wallbox QR Code

  2. Add the charger to your account.
    Add the charger to your account

  3. Access to the charger’s screen.

  4. Select the required charger. Review the manuals, if required.
    Add the charger to your account

  5. Enter the charger status screen and click the configuration button.

  6. Go into the OCPP configuration menu.
    Note: If the charger is not compatible with OCPP, the OCPP button will not be displayed.
    Go into the OCPP configuration menu

  7. Set the OCPP parameters and press the “SAVE” button.

    • Enable: On / Off switch
    • URL: Central System connection endpoint (required field)
    • Charge Point Identity: Charge point ID (required field)
    • Accept the terms and conditions (required field)

Note: The charger will automatically reboot and new configuration will be applied.

myWallbox Portal

To complete the OCPP setup using myWallbox portal perform the following steps:

  1. Log in to the myWallbox portal and access the charger’s page

  2. Select the required charger and ensure it’s connected to the network.
    myWallbox Portal 01

  3. Enter the charger status page and click the OCPP tab.
    myWallbox Portal 02 Note: If the charger is not compatible with OCPP, the OCPP tab will not be displayed.

  4. Set the OCPP parameters and press the “SAVE” button.
    myWallbox Portal 03

    • Enable: On / Off
    • URL: Central System connection endpoint (required field)
    • Charge Point Identity: Charge point ID (required field)
    • Accept the terms and conditions (required field)

Note: The charger will automatically reboot and new configuration will be applied.

OCPP Connection Status

The status of the OCPP connection between the charger and the Central System is shown in myWallbox App and Portal as:

OCPP Connection Status Yellow

The OCPP is activated and the charger is connecting to the Central System

OCPP Connection Status Blue

The charger is connected through OCPP to the Central System

OCPP Connection Status Red

The Charge Point can not establish the connection with the Central System

myWallbox App

myWallbox App

Chargers’ List

Chargers' List

  1. OCPP Connecting
    OCPP Connecting

  2. OCPP Connected
    OCPP Connected

  3. OCPP Connected
    OCPP Connection Error

Chargers’ Details

Chargers' Details

  1. OCPP Connected
    OCPP Connected 02

  2. OCPP Connecting
    OCPP Connecting 02

  3. OCPP Connection Error
    OCPP Connection Error 02

OCPP Functionalities

Pulsar Plus NA implements the beneath OCPP 1.6j Core profile functions as described in the “OCPP 1.6 Edition 2” specification:

  • Core profile
  • Local Authorization management
  • Remote firmware update
  • Remote trigger
  • Smart charging

How to Use the Charger

How to use the charger

Action Pulsar Plus
Charge point will be locked while available ![Charge point will be locked

while available](https://manuals.plus/wp-content/uploads/2022/03/Charge-point- will-be-locked-while-available.png)
Show your authorized RFID card to the RFID reader or unlock the charger with the CPO App|

App

Once authorized, the charger will unlock| Once authorized, the charger will
unlock
Connect your EV charging cable to the Charge Point| N/A
Connect your EV cable to the EV| Connect your EV cable to the
EV
Charge process will start|
Use the same RFID card, or the CPO App, to stop the charging process| Connect your EV cable to the EV
Disconnect your EV cable from the Charge Point and from the EV| Charge point
will be locked while available

Notes:

  • Other procedures could be defined by your Charge Point Operator.
  • Mifare UID shall be introduced in Central System’s authorization whitelist as little-endian and no separators.

OCPP and myWallbox

To keep aligned with the OCPP specification, some Wallbox functionalities are not available when OCPP is enabled. Non-conflicting functionalities will always remain available at myWallbox App and Portal.
myWallbox cloud will continue gathering all the information regarding the Charge Point status and usage for a faster and better after sales service as well as managing the remote updates of the Charge Point.
Wallbox functionalities not available when OCPP is enabled:
Some of the myWallbox functionalities will still be available when OCPP is activated. They can be performed by the Charge Point Operator (CPO) though the myWallbox App or Portal:

  • Charger status monitoring
  • Anonymous charging sessions
  • Set Power Sharing
  • Set the current limit
  • Update the charger software
  • Restart (charger reboot)
  • Restore (factory conditions)
  • Set charging schedules
  • Set TN/TT Ground system

Note: These features will not be available if the network connection is in a VPN.
Note: Wallbox functionalities will remain available according to your myWallbox plan: “Basic”, “Standard” and “Business”.

  1. The charger status screens for OCPP not activated and activated
    The charger status screens for OCPP not activated and
activated

  2. Advanced options setup
    Advanced options setup

OCPP and myWallbox functionalities Compatibility

myWallbox Portal
  1. The charger status screens for OCPP not activated and activated.
    The charger status screens for OCPP not activated and activated
01
    The charger status screens for OCPP not activated and activated
02

Find frequently asked questions at: https://support.wallbox.com/article- tags/faqs/

Connection to myWallbox in a VPN scenario

In order to keep all myWallbox features available in a VPN scenario, including among others remote diagnostics and remote software updates, the CPO SHALL allow charger connection to myWallbox Cloud by opening:

  • Domains: *.wall-box.com
  • Ports: 443 and 80
  • Access: Outbound

Troubleshooting

OCPP connection status remains in “Connecting”
Check network connection status and OCPP parameters setup

Service

Need more assistance? Contact Wallbox customer service:
888-787-5780
support.wallbox.com/na
www.wallbox.com
service.na@wallbox.com

References

Read User Manual Online (PDF format)

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