wallbox Open Charge Point Protocol for Communication User Manual
- June 6, 2024
- wallbox
Table of Contents
- wallbox Open Charge Point Protocol for Communication
- Overview
- Terms and Conventions
- Part Number Activation
- Charge Point Setup
- myWallbox Account
- Network Connection
- OCPP Parameters Setup
- myWallbox Portal
- OCPP Connection Status
- myWallbox App
- OCPP Functionalities
- How to Use the Charger
- OCPP and myWallbox
- OCPP and myWallbox functionalities Compatibility
- Connection to myWallbox in a VPN scenario
- Troubleshooting
- Service
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
wallbox Open Charge Point Protocol for Communication
Overview
The OCPP is a standard and open protocol for communication between Charge Points and a Central System where a Charge Point Operator can, among others, monitor the status of the Charge Points, authorize who is allowed to charge or perform remote actions like to stop an ongoing transaction.
Terms and Conventions
- CP: The Charge Point is the physical system where an electric vehicle can be charged.
- CPO: The Charge Point Operator manages a set of CPs using a Central System
- CS: The Central System that manages Charge Points and has the information for authorizing users for using its Charge Points
- OCPP: Open Charge Point Protocol
- VPN: “Virtual Private Network”
Part Number Activation
OCPP is only available in:
- Chargers with OCPP selected in the “version” section of the part number.
Charger| Model| Cable| EVC| Power| Version|
Custom| Revision
---|---|---|---|---|---|---|---
Pulsar Plus NA| PUP1| U – 25 ft| 1 – Type 1| 5 – 9.6 kW
6 – 11.5 kW| C- Hardwired + OCPP
G – NEMA 14-50P +OCPP| 002-Matte Black| –
You can know more about OCPP at:
https://support.wallbox.com/na/knowledge-base/datasheets-pulsar-plus/
Charge Point Setup
To achieve the OCPP connection between the Charge Point and the Central
System, the Charge Point administrator shall set up the network connection and
the OCPP parameters using myWallbox App or Portal.
Wallbox is NOT responsible for any unexpected performance of the Central
System if it has failed to successfully pass the Factory Acceptance Test
between both parties.
If the Central System has failed to pass the Factory Acceptance Test, please
contact: sales@wallbox.com
myWallbox Account
You can find all the instructions to use myWallbox App or Portal at: https://support.wallbox.com/na/knowledge-base/mywallbox-overview-na/
Network Connection
To establish a connection between the Charge Point and the Central System it
is necessary to connect the Charge Point to the network using the Wi-Fi
connection.
You can find all the instructions at: https://support.wallbox.com/na
/knowledge-base/connecting-your-charger-to-your-wi-fi-network/
OCPP Parameters Setup
Wallbox App
To complete the OCPP setup using myWallbox App perform the following steps:
-
Log in to the myWallbox App.
The Wallbox app is available on PlayStore and AppStore.
-
Add the charger to your account.
-
Access to the charger’s screen.
-
Select the required charger. Review the manuals, if required.
-
Enter the charger status screen and click the configuration button.
-
Go into the OCPP configuration menu.
Note: If the charger is not compatible with OCPP, the OCPP button will not be displayed.
-
Set the OCPP parameters and press the “SAVE” button.
- Enable: On / Off switch
- URL: Central System connection endpoint (required field)
- Charge Point Identity: Charge point ID (required field)
- Accept the terms and conditions (required field)
Note: The charger will automatically reboot and new configuration will be applied.
myWallbox Portal
To complete the OCPP setup using myWallbox portal perform the following steps:
-
Log in to the myWallbox portal and access the charger’s page
-
Select the required charger and ensure it’s connected to the network.
-
Enter the charger status page and click the OCPP tab.
Note: If the charger is not compatible with OCPP, the OCPP tab will not be displayed. -
Set the OCPP parameters and press the “SAVE” button.
- Enable: On / Off
- URL: Central System connection endpoint (required field)
- Charge Point Identity: Charge point ID (required field)
- Accept the terms and conditions (required field)
Note: The charger will automatically reboot and new configuration will be applied.
OCPP Connection Status
The status of the OCPP connection between the charger and the Central System is shown in myWallbox App and Portal as:
The OCPP is activated and the charger is connecting to the Central System
The charger is connected through OCPP to the Central System
The Charge Point can not establish the connection with the Central System
myWallbox App
Chargers’ List
-
OCPP Connecting
-
OCPP Connected
-
OCPP Connected
Chargers’ Details
-
OCPP Connected
-
OCPP Connecting
-
OCPP Connection Error
OCPP Functionalities
Pulsar Plus NA implements the beneath OCPP 1.6j Core profile functions as described in the “OCPP 1.6 Edition 2” specification:
- Core profile
- Local Authorization management
- Remote firmware update
- Remote trigger
- Smart charging
How to Use the Charger
Action | Pulsar Plus |
---|---|
Charge point will be locked while available | ![Charge point will be locked |
while available](https://manuals.plus/wp-content/uploads/2022/03/Charge-point-
will-be-locked-while-available.png)
Show your authorized RFID card to the RFID reader or unlock the charger with
the CPO App|
App
Once authorized, the charger will unlock|
Connect your EV charging cable to the Charge Point| N/A
Connect your EV cable to the EV|
Charge process will start|
Use the same RFID card, or the CPO App, to stop the charging process|
Disconnect your EV cable from the Charge Point and from the EV|
Notes:
- Other procedures could be defined by your Charge Point Operator.
- Mifare UID shall be introduced in Central System’s authorization whitelist as little-endian and no separators.
OCPP and myWallbox
To keep aligned with the OCPP specification, some Wallbox functionalities are
not available when OCPP is enabled. Non-conflicting functionalities will
always remain available at myWallbox App and Portal.
myWallbox cloud will continue gathering all the information regarding the
Charge Point status and usage for a faster and better after sales service as
well as managing the remote updates of the Charge Point.
Wallbox functionalities not available when OCPP is enabled:
Some of the myWallbox functionalities will still be available when OCPP is
activated. They can be performed by the Charge Point Operator (CPO) though the
myWallbox App or Portal:
- Charger status monitoring
- Anonymous charging sessions
- Set Power Sharing
- Set the current limit
- Update the charger software
- Restart (charger reboot)
- Restore (factory conditions)
- Set charging schedules
- Set TN/TT Ground system
Note: These features will not be available if the network connection is
in a VPN.
Note: Wallbox functionalities will remain available according to your
myWallbox plan: “Basic”, “Standard” and “Business”.
-
The charger status screens for OCPP not activated and activated
-
Advanced options setup
OCPP and myWallbox functionalities Compatibility
myWallbox Portal
- The charger status screens for OCPP not activated and activated.
Find frequently asked questions at: https://support.wallbox.com/article- tags/faqs/
Connection to myWallbox in a VPN scenario
In order to keep all myWallbox features available in a VPN scenario, including among others remote diagnostics and remote software updates, the CPO SHALL allow charger connection to myWallbox Cloud by opening:
- Domains: *.wall-box.com
- Ports: 443 and 80
- Access: Outbound
Troubleshooting
OCPP connection status remains in “Connecting”
Check network connection status and OCPP parameters setup
Service
Need more assistance? Contact Wallbox customer service:
888-787-5780
support.wallbox.com/na
www.wallbox.com
service.na@wallbox.com
References
- Home - Wallbox Help Center
- articles Archives - Wallbox Help Center
- Connecting your charger to your Wi-Fi network - Wallbox Help Center
- Datasheet - Pulsar Plus - Wallbox Help Center
- myWallbox Overview - Wallbox Academy Icon_twitter Icon_linkedIn
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