CHESONa A2229 iPad Pro 12.9 Case with Keyboard User Guide

June 6, 2024
CHESONA

Q1:Dose this comes with a pencil?
A: Sorry, it is no iPad Pencil in it.
This item packing include
1 x Detachable keyboard
1 x Protective cover for iPad Pro 12.9 2020/2018
1 x User manual
Q2:Does this fit the iPad Pro 12.9 2021?
A: No, it’s compatible with iPad Pro 12.9 inch 4th Generation 2020 (Model Number: A2229/A2069/A2232/A2233) / 3rd
Generation 2018 (Model Number: A1876/A2014/A1895/A1983).
Charging:
Q3: Why isn’t my iPad charging from the USB-c port from the iPad keyboard case?
A: If you use a low-power charging cable, you need to disconnect the TYPE-C connector plugged into the iPad. After a few seconds, plug the charger cable into the charging port of the keyboard case, and then plug the TYPE-C connector into the iPad firmly. (Please note: The order of the step cannot be reversed)
Q4: Could I use my apple USB-c cable and power adapter to charge the case?
A: The keyboard charge port is TYPE C the same as iPad, you can charge it with your iPad’s charging cable to protect the keyboard battery life.
IOS15 System Update
Q5: (a) Why did the keyboard stop working after I updated the ios15 system for my iPad?
(b) I downloaded ios 15 for iPad, how can I keep the keyboard working?
(c) I updated my iPad pro to ios 15 and the keyboard does not function. what can i do?
A: Since Apple has newly released the iOS 15 which may affect some new functions of the product, so we need to upgrade it in order to provide a better user experience.
Please check the link to get the installation package and steps to fix the compatibility issue of this product with Apple’s iOS 15.
PLEASE PREPARE THE FOLLOWING BEFORE OPERATION:
1. Windows Supported Computer
2. USB A to C Cable/Adapter
3.5-in-1 Keyboard Case
Here is the installation package and steps link:
https://drive.google.com/drive/folders/1ZWiKH1xMwfKBBPcluootyqmosUw5Bpne?usp=sharing

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