iPECS 1050i LG 8 Line 36 Key IP Desk Phone User Guide

June 6, 2024
iPECS

Ericsson-LG Enterprise iPECS
1050i Handset Key Features Guide
1050i Button Layout

Phone Guide

  • Fixed Buttons

  • MSG: Accesses message boxes

  • Mute: Mute the call so that the caller cannot hear your voice.

  • Headset (icon): If a headset is plugged in this button allows you to toggle between the headset and handset.

  • Dir: This allows you to search the directories using alpha dialing

  • Trans: Transfer the currently active call or access the Program menu while the phone is idle.

  • DND (Do-Not-Disturb): Blocks incoming calls.
    You can also activate Do-Not-Disturb while the phone is ringing – this terminates the call and the caller will get a busy tone.

  • Hold: Place a call on hold – the caller will receive on-hold music or comfort tones.

  • Menu button: Access the settings for your phone, such as changing the font and display or

  • Volume button: Adjust the Ring, Headset, Handset, and Speaker volume.

  • Speaker button: Toggle the speakerphone On and Off during a call. The button will automatically illuminate when the phone is in menu mode.

  • Flexible buttons: A-line or feature can be assigned to these buttons.

  • LCD screen: Phone interface for status, dialing directories, and text message information.

  • Soft Keys: These buttons are interactive and have a changing function based on the phone’s status.

Phone Directory

Using the Phone Book Directory
Access the stored telephone numbers in your system

Press the Directory button and then enter the first character(s) of the name you wish to find. Press the key with the letter you require 1-4 times e.g. for the letter K press 5 twice (1 press = J, 2 =K, 3=L).
Press OK and then use the navigation key to scroll to the entry you require. Press OK to dial the number or ‘Send’ from the appropriate Softkey

Voicemail

Accessing your Voicemail

Press the Message button followed by one of the following options:.
1 – to give an internal user a callback
2 – to access your missed calls
3 – to access your voicemail
4 – to access your SMS (internal message)
If you do not know your password, contact your system administrator

Listening to Voicemail (Options)

Once you have accessed your voicemail inbox here are the options available to you:
Dial 1 – New messages
Dial 2 – Saved messages
Dial 3 – Urgent messages
Dial 4 – Send messages Manage greetings
Dial 5 – Personal options
Dial 8 – Set greeting or password
Dial 0 – To disconnect

Dealing with calls

Answering an Incoming Call

Lift the handset or press the speaker key. To answer a call on another extension us the PICKUP soft key. If there is a call ringing on an extension that you have programmed under a Flex key, press the flashing light to answer that call and lift the handset.

Making an External Call

Lift the handset and dial a 9 for an outside line, followed by the number that you require. If you don’t lift the handset you can dial a 9 to activate the hands-free mode. Alternatively, select the ‘Line’ key that is programmed in your Flex keys.

Making an Internal Call
Lift the handset and dial the extension number or press the flex key assigned to the contact.

Rejecting a Call
Press the DND button when a call comes in.

Parking a call

To park an active external call, press Transfer, dial the park code (i.e. #601 for Park 1) or use the Park key if it’s been programmed as a Flex key, and hang up to return to idle. To retrieve a parked call, lift the handset and dial the park code.

Camp On (Call Waiting)
When dialing an extension that is engaged, the Camp On feature allows the station to be notified that there is a call waiting. Press *to wait for off- hook or Message to request a callback.

Transferring a call

During an active call, press either the Transfer button or the TRANS soft key. Dial the extension number, external number or press the programmed flex key. Either speak to the recipient to announce the call or simply hang up to complete the call transfer.

Returning to Caller from a Transfer
Press the Green flashing flex key or the Transfer button.

Redialling a number

Call Log
List of phone numbers called and received

Press the LOG soft key. Scroll through the list using the Navigation buttons. To redial a number press the SEND soft key To find out information on the call press the DETAIL soft key. Press BACK to exit.

Features

Do-Not-Disturb
Makes your extension unavailable
Press the DND key to activate. Press the DND key again to deactivate. Please note that this is not available on the attendant handset.

Ad Hoc Conference Calls
Group calling (3 or more callers)

To call the first party, follow “Making an External/internal Call” above for instructions.
Once connected press the assigned flex key Call the second party (as above).
Once connected, press the assigned flex key twice to connect the calls.

Programming Call Forward
(Routes your calls to another extension/group/speed dial)
All these features will override your voicemail functions.

Press the Right arrow on the navigation key until you see FWD in the Soft keys and select it. Then choose from the following options:

  1. Unconditional Forward (forwards all calls Instantly)
  2. Busy Call Forward (Only forward calls when you are on the phone)
  3. No Answer Call Forward (Only forwards calls if you don’t answer)
  4. Busy / No Answer Call Forward (Mix of 2 & 3)
  5. To disable call forwarding, access the FWD soft key and press #

The content of this document is subject to revision without notice due to continued progress in methodology, design, and manufacturing. Ericsson-LG Enterprise shall have no liability for any error or damage of any kind resulting from the use of this document
5G Communications Limited.
Support: 01494 817 817, Sales: 01494 523 523
Phoenix House, Desborough Park Road, High Wycombe, Buckinghamshire, HP12 3BQ
info@5gcomms.com | www.5gcomms.com

References

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