IMOU DB61i Video Doorbell User Guide

DB61i Video Doorbell
User Guide

Welcome
Thank you for choosing IMOU.
We are devoted to providing you with easy smart home products. If you have problems using the product, please contact our service team at service.global@imoulife.com.

Device Safety Precautions
Read this guide carefully and keep it for future reference.
Follow all instructions for safe use and handling of the device.
Do not disassemble the device.
Do not expose the device to fire, heat or water.
Use the device at temperatures from -20°C (-4°F) to +50°C (+122°F).
Do not point the device directly at the sun or a source of intense light.
Periodic cleaning may be required. Use a soft dry cloth only. Do not use any harsh, chemical-based cleaners.
Supply the device with 16 V-24 V or 12 V-24 V, 1 A, AC/DC power.

Package Contents

Overview

Setup successful
Flashing green| Ready to set up the device
Solid red| Booting/Restarting
Resetting to factory default
Flashing red| Network disconnected
Solid blue| Talking
Flashing blue| Motion/Human detected
Spinning blue| Calling
Flashing green
and red| Updating rmware

Function of the QR code
Scan the QR code with Imou Life App to add the device to your account. Please keep it well for future use.

Install the Video Doorbell

Before getting started, turn off the power at the breaker, and make sure that no power is going to your doorbell system.

Step 1 Mark Mounting Holes
Place the mounting bracket to fit your existing doorbell wiring and then use it to mark the screw holes. Be sure to follow the “UP” direction.

Step 2 (Optional) Attach the Angled Bracket to the Mounting Bracket
Attach one of the angled mounting wedges to the mounting bracket if you want to adjust the angle of your doorbell for a better view.

Step 3 (Optional) Install Wall Anchors
If installing on stucco, brick, or concrete, use the provided drill bit to drill holes where marked, and then insert the included wall anchors.
For wood, drywall or soft surface, skip this step.

Step 4 Secure the Mounting Bracket
Lead the doorbell wires through the hole on the mounting bracket, and then secure the bracket to the mounting surface with a Philips-head screwdriver and supplied mounting screws. 

Step 5 Connect Wires

1. Loosen the power port screws of the doorbell.
2. Loop your existing wires underneath the screws. Either wire can connect to either screw.
3.  Tighten the screws to secure the power wires.

Step 6 (Optional) Apply Extension Wires

1. If your existing wires are too short, remove the power port screws completely, and then thread the screws through the provided extension wires.
2. Align the ends of your existing wire and the extension wire.
3. Place the wire nut over the exposed wires and twist the wire nut clockwise to tighten. Pull-on the wires slightly to make sure that they are properly fastened inside the wire nut.
   I Ensure there is enough space to fit the wires and wire nuts into the hole in your wall.

Step 7 Mount the Doorbell
Push the wiring back into the wall, place the doorbell onto the two tabs of the mounting bracket, and then slide it down to secure it. A click sound will indicate that it is locked in. How to detach the doorbell from the mounting bracket
Insert the supplied pin into the hole at the bottom of the bracket until the inner buckle is reached. Then slide the doorbell up and remove it. 

Install the Chime Kit

The chime kit is used to regulate the power of your existing chime so that your doorbell will function properly.
Before getting started, turn off the power at the breaker, and make sure that no power is going to your doorbell system.
Step 1 Remove the cover of your existing chime box, and then find terminals labeled as “FRONT” and “TRANS”. The chime might look different depending on if you have a mechanical or electronic chime.
Step 2 Loosen “FRONT” and “TRANS” terminal screws. If there are no markings, simply loosen the two terminals that wires are connected to. Be sure not to detach any connected wiring. 

Step 3 Connect the wire harness to the chime kit.
Step 4 Connect either one of the wires from the chime kit to the “FRONT” terminal and the other one to the “TRANS”, and then tighten the screws. Be sure the existing wires are attached.
Step 5 It is recommended that you attach the chime kit to the inside of your chime with the adhesive provided.
Make sure that the kit and its connected wires will not interfere with the chime’s operation.
Step 6 Replace the chime cover.

Set Up the Device

Scan the QR code below, search for “Imou Life” in the app store, or navigate to Support > Download Center in our social website to download and install the app.

If you already use the app, make sure that you are using the latest version.
To ensure the best possible wireless performance, please make sure there are no obstacles and electromagnetic interference between the device and the router.
The app will guide you through the setup process.

• Where is the device QR code: On label that was attached to the box or on the back of the device.
• Reset the device: Press the reset hole located on the back of the device for 10 s with the included pin until the LED turns solid red.

Troubleshooting

Q: The device cannot boot up or work as expected?
Your doorbell is compatible with 16 V-24 V AC or 12 V-24 V DC. Make sure the power source is proper.
Make sure the breaker is turned back on after installation is completed.

Q: The device is offline?
If the LED is flashing red, check whether the router can connect to the Internet. If the network is connected, restart the device. If the device is still offline,  reset it.

Q: Failed to receive push notifications after an alarm is triggered?

• Ensure Notifications are both enabled in the app and in your mobile device’s settings.
• Ensure activity zones are properly drawn for the areas that you want your doorbell to monitor.
• Set Motion Sensitivity appropriately. It determines the amount of motion required to trigger an alarm.

Q: How to update the firmware?
You can update the firmware through the “Imou Life” app in **Devices Settings

Firmware.** It shows a red dot when an update is available. The doorbell will restart automatically when it finishes updating.

Q: Failed to set up the device?
Ensure your smartphone and the device are within range of your Wi-Fi router (recommended to be no more than 5 m (16 ft). If the location where the video doorbell is installed has a weak signal, consider adding a Wi-Fi extender between your router and the doorbell.
Ensure the LED on the device is flashing green before setup.
Reset the device, and then set it up again.

Q: How to connect wires between the chime and the doorbell?
Connect the positive wire from the power source of the chime to the positive one of the doorbell, and then the negative wire to the negative. Reversing the polarity in a circuit may cause danger.

Q: The doorbell’s chime is not working?
Make sure the chime is correctly linked to the doorbell in the app.
Check if the chime kit is wired correctly.
Test the chime after the doorbell is powered on for 5 minutes.
For more questions, please scan the QR code below or visit:

https://en.imoulife.com/support/help

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@imouglobal| service.global@imoulife.com| www.imoulife.com

Legal and Regulatory Information

Legal Considerations
Video surveillance can be regulated by laws that vary from country to country. Check the laws in your local region before using this product for surveillance purposes
Disclaimer
Every care has been taken in the preparation of this document. Please inform your nearest Dahua office of any inaccuracies or omissions. Dahua Technology shall not be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Dahua Technology makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Dahua Technology shall not be liable or responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual Property Rights

Dahua Technology retains all intellectual property rights relating to technology embodied in the product described in this document

Equipment Modifications

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user- serviceable components. Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Trademark Acknowledgments

are registered trademarks or trademark applications of Dahua Technology in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies.

Regulatory Information
European Directives Compliance
This product complies with the applicable CE marking directives and standards:.

• Low Voltage (LVD) Directive 2014/35/EU
• Electromagnetic Compatibility (EMC) Directive 2014/30/EU
• Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU and its amending Directive (EU) 2015/863.

A copy of the original declaration of conformity may be obtained from Dahua Technology.
The most up to date copy of the signed EU Declaration of Conformity (DoC) can be downloaded from: www.dahuasecurity.com/support/notice/

CE – Electromagnetic Compatibility (EMC)
This digital equipment is compliant with Class B according to EN 55032 CE – Safety This product complies with IEC/EN/UL 60950-1 or IEC/EN/UL  62368-1, Safety of Information Technology Equipment.

Declaration of Conformity CE
(Only for the product has RF function)

Hereby, Dahua Technology declares that the radio equipment is compliant with Radio Equipment Directive (RED) 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address www.dahuasecurity.com/support/notice/

USA Regulatory Compliance FCC

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions

• This device may not cause harmful interference
• This device must accept any interference received, including interference that may cause undesired operation.

The attention that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can  be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures

• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

FCC DOC Statement can be downloaded from https://us.dahuasecurity.com/support/notices/

RF exposure warning
(Only for the product has RF communication function)

This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.

Canada Regulatory Compliance
ICES-003
This Class B digital apparatus complies with Canadian ICES-003
Cet appareil numNique de la classe B est conforme a la norme NMB-003 du Canada.
This device complies with Industry Canada licence-exempt RSS standard(s) Operation is subject to the following two conditions

• This device may not cause interference, and
• This device must accept any interference, including interference that may cause undesired operation of the device.

RF exposure warning
(Only for the product that has RF communication function)
This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
Cet equipement dolt etre installe et utilisO a une distance minimale de 20 cm entre le radiateur et votre corps.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

Japan Regulatory Compliance VCCI
These products comply with the requirements of VCCI Class B Information Technology Equipment.

Batteries
Correct disposal of batteries in this product
This marking on the battery indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in Directive 2006/66/EC and its amending Directive 2013/56/EU. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.

CAUTION
Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions

Safety
The product complies with IEC/EN/UL 60950-1, Information Technology Equipment — Safety — Part 1: General Requirements; or complies with IEC/EN/UL 62368-1, Audio/video, information and communication technology equipment —Part 1: Safety requirements.
If the power supply to the product is from an external power adaptor without connecting to AC Mains, and the product is not shipped with power adaptor, customers are required to use the external power adaptor that must fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS).

Waste Electrical and Electronic Equipment (WEEE) statements Waste Electrical and E
When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste

This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly.

Privacy Protection Notice

As the device user or data controller, you might collect personal data of others such as the face, fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be in compliance with the local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures, including but not limited to providing clear and visible identification to inform data subject the existence of surveillance area and providing related contact.

About the Manual

• The manual is for reference only. If there is any inconsistency between the manual and the actual product, the actual product shall prevail.
• We are not liable for any loss caused by the operations that do not comply with the manual.
• The manual would be updated according to the latest laws and regulations of related jurisdictions. For detailed information, refer to the paper manual, CD-ROM, QR code or our official website. If there is an inconsistency between the paper manual and the electronic version, the electronic version shall prevail
• All the designs and software are subject to change without prior written notice. The product updates might cause some differences between the actual product and the manual. Please contact customer service for the latest program and supplementary documentation.
• There still might be a deviation in technical data, functions and operations description, or errors in print. If there is any doubt or dispute, we reserve the right of final explanation.
• Upgrade the reader software or try other mainstream reader software if the manual (in PDF format) cannot be opened.
• All trademarks, registered trademarks, and the company names in the manual are the properties of their respective owners.
• Please visit our website, contact the supplier or customer service if there is any problem occurring when using the device.
• If there is any uncertainty or controversy, we reserve the right of final explanation

Support

Should you require any technical assistance, please contact our Dahua distributor. If your questions cannot be answered immediately, your distributor will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet, you can:

• Download user documentation and software updates
• Search by product, category, or phrase.
• Report problems to Dahua support staff by logging in to your private support
• Chat with Dahua support
• Visit Dahua Support at dahuasecuriti.com/support

Contact Information
ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD
Address: No.1199, Bin’an Road, Binjiang District, Hangzhou, P.R. China

Postcode: 310053
Tel: +86-571.87688883
Fax. +86-571-87688815
Email: overseas@dahuatech.com
Website: www.dahuasecurity.com

Important Safeguards and Warnings
This Chapter describes the contents covering proper handling of the device, hazard prevention, and prevention of property damage. Read these contents carefully before using the device, comply with them when using them, and keep them well for future reference.
Safety Instructions
The following categorized signal words with defined meanings might appear in the manual.

death or serious injury.
WARNING| Indicates a medium or low potential hazard which, if not avoided, could result in slight or moderate injury.
CAUTION| This indicates a potential risk that, if not avoided, could result in property damage, data loss, lower performance, or unpredictable result.
KEY| Provides methods to help you solve a problem or save you time
NOTE| Provides additional information as the emphasis and supplement to the text.

Safety Requirement

• Abide by local electrical safety standards to ensure that the voltage is stable and complies with the power supply requirement of the device.
• Transport, use, and store the device under the allowed humidity and temperature conditions. Refer to the corresponding technical specifications of the device for specific working temperature and humidity.
• Do not place the device in a location exposed to dampness, dust, extreme hot or cold, strong electronic radiation, or unstable lighting conditions.
• Do not install the device in a place near the heat source, such as a radiator, heater, furnace, or another heat-generating device to avoid fire.
• Prevent liquid from flowing into the device to avoid damage to internal components.
• Install the device horizontally or install it in a stable place to prevent it from falling.
• Install the device in a well-ventilated place, and do not block the ventilation of the device.
• Do not disassemble the device arbitrarily.
• Avoid heavy stress, violent vibration, and soaking during transportation, storage, and installation. The complete package is necessary during transportation.
• Use the factory package or the equivalent for transportation

Battery

Low battery power affects the operation of the RTC, causing it to reset at every power-up.. When the battery needs replacing, a log message will appear in the product’s server report. For more information about the server report, see the product’s setup pages or contact Dahua support.

WARNING

• Risk of explosion if the battery is incorrectly replaced
• Replace only with an identical battery or a battery which is recommended by Dahua.
• Dispose of used batteries according to local regulations or the battery manufacturer’s instructions.

References

• nty.com/
• RITY.COM
• Support

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