INVENTUM KK500 Refrigerator Instruction Manual

LARDER
koeler
KK500

• gebruiksaanwijzing
• instruction manual

Safety instructions

• Please read these instructions before operating the appliance and retain it for future use.
• Only use this appliance for the purposes described in the instruction. The appliance is suitable for storing food. It is possible to freeze fresh food in the freezer section.
• Only connect the appliance to an alternate current, to an earthed wall socket, with a mains voltage that corresponds with the information provided on the information plate of the appliance.
• Do not use single/multiple adapters or extension cords.
• Do not use the appliance if the plug, cord, or appliance are damaged, if the appliance no longer functions properly, or if it is damaged in any other way. If this is the case, consult the shop or our technical service. Never replace the plug or cord yourself.
• The appliance must be moved and installed by two or more persons.
• Be careful when moving the appliance to prevent the floor from getting damaged.
• When positioning the appliance, ensure the supply cord is not trapped or damaged.
• Do not locate multiple portable socket outlets or portable power supplies at the rear of the appliance.
• Check that the appliance is not placed too close to a heat source.
• In order to ensure proper ventilation, a free space of 10 cm should be maintained around the appliance.
• Never cover the ventilation openings.
• Make sure the cooling pipes do not get damaged.
• Install the appliance on a sturdy, flat, and stable surface.
• Install the appliance in a dry and well-ventilated room. The appliance is intended for use in a room where the ambient temperature falls within the applicable class, depending on the climate class found on the information plate on the back of the appliance.

Climatic class

|

Ambient temperature

---|---
SN| From 10°C to 32°C
N| From 16°C to 32°C
ST| From 18°C to 38°C
T| From 18°C to 43°C

• Do not store explosive or highly flammable substances in the appliance. The vapours could cause a fire hazard or an explosion.

• Do not store glass bottles or jars with liquids in the freezer, as they could break when frozen.

• Do not use mechanical, electrical or chemical agents to speed up the defrosting process.

• Make sure that children are unable to play with the appliance, such as hide in it. This is dangerous.

• Keep the appliance out of reach of children. Children do not see the dangers when handling electrical appliances. Therefore, never allow children to work with electrical appliances without supervision. Keep the appliance and cord out of reach of children younger than 8 years of age.
  Note: Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.

• The appliance can be used by children of 8 years and older and persons with a limited physical, sensory or mental capacity or lack of experience or knowledge, provided they use the appliance under supervision or have been instructed about its safe use and understand the hazards involved.

• The appliance may not be cleaned or maintained by children unless this is done under supervision.

• Repairs to electrical appliances should only be performed by skilled persons. It is dangerous to perform a repair whereby the base unit of the appliance must be opened.

• Only use and store the appliance indoors.

• Never bend the power cord sharply or allow it to run across hot parts.

• Always remove the plug from the socket when the appliance must be cleaned or repaired.

• Never use the appliance with parts that are not recommended or supplied by the manufacturer.

• Do not pull the cord and/or appliance to remove the plug from the wall socket. Never touch the plug with wet or moist hands.

• Be careful with ice cubes and ice pops. If these are consumed directly out of the freezer, there is a risk of frostbite.

• Never submerge the appliance, cord, or plug in water.

• The appliance cannot be used with a timer or separate remote control.

• This appliance is only suitable for household use. If the appliance is not used as intended, no compensation can be claimed in case of defects or accidents and the warranty will be invalidated.

• If you decide not to use the appliance anymore due to a defect, we recommend cutting off the cord after removing the plug from the wall socket. Household appliances are not normal waste. Take the appliance to the waste processing department concerned of your municipality.

Refrigerant
The refrigerant isobutene (R600a) is contained within the refrigerant circuit of the appliance, a natural gas with a high level of environmental compatibility, which is nevertheless flammable. During transportation and installation of the appliance, ensure that none of the components of the refrigerant circuit becomes damaged. The refrigerant (R600a) is flammable.
WARNING: Refrigerators contain refrigerant and gases in the insulation. Refrigerant and gases must be disposed of professionally as they may cause eye injuries or ignition. Ensure that tubing of the refrigerant circuit is not damaged prior to proper disposal.

WARNING: Risk of fire/ flammable materials

If the refrigerant circuit should be damaged:
– Avoid open flames and sources of ignition.
– Thoroughly ventilate the room in which the appliance is situated. It is dangerous to alter the specifications or modify this product in any way. Any damage to the cord may cause a shortcircuit, fire, and/or electric shock.

Appliance description

1. Glass shelves
2. Thermostat
3. Top panel
4. Freezer compartment
5. Interior lighting
6. Top hinge
7. Door
8. Bottom hinge
9. Adjustable legs
10. Egg holder

Before the first use

Before you use the appliance for the first time, please do as follows: Carefully unpack the appliance and remove all the packaging material. Keep the material (plastic, polystyrene and cardboard) out of reach of children. Check the appliance after unpacking for any damage, possibly from transportation. Place the appliance on a flat and stable surface. Make sure there is enough open space around the appliance for the intake and/or outlet vents. A minimum clearance of 10 cm is required between the appliance and any
adjacent walls. The appliance needs good ventilation for easy dissipation of heat, high efficiency of refrigeration, and low power consumption.
Leave the appliance to stand for at least 3 hours before you insert the plug into the socket.
First clean the interior of the appliance. Use warm water and a neutral detergent. After cleaning, rinse the interior with clean water and rub dry. Leave the appliance to dry for 1 to 2 hours.

usage

The appliance features internal controls. Check whether the thermostat (2) is set on OFF. Check that the voltage in your home corresponds with the voltage printed on the back of the appliance and plug it in a socket.
Set the temperature with the thermostat (2) and choose a setting between 1 and 6. We advise to set the appliance on setting 3 or
4.
The appliance now cools continuously until the set temperature has been reached. Do not place anything in the appliance until the set temperature is reached. This usually takes 2 or 3 hours. Then set the thermostat at the desired setting and place food into the refrigerator.
Set the appliance on a higher setting when the ambient air temperature rises to maintain the temperature inside the appliance.
To turn the appliance off, set the thermostat (2) to OFF.

Note:
The ambient air temperature, how often the door is opened, and the position of the appliance can affect the internal temperature.
These factors must be taken into account when setting the thermostat.

• Do not put hot food into the refrigerator.
• Never introduce volatile, inflammable, or explosive fluids such as alcohol, acetone, or petrol because of the risk of explosion.
• It is advisable to wrap meat and fish to avoid odors.
• Leave sufficient space between the food to enable air to circulate correctly between them. Similarly, when storing them, avoid putting food items in contact with each other.
• Do not place food items in contact with the cold wall at the back of the appliance. The shelves have a stop to avoid this.
• The door should not be left open any longer than necessary.

tips

• High ambient temperatures have a negative effect on energy use. Keep the appliance in a position away from direct sunlight or other sources of heat.
• Keep ventilation openings free. Clogged openings lead to higher use of energy.
• Try not to open the door too often, especially when the weather is wet and hot. Once you open the door, mind to close it as soon as possible.
• The space between the shelves and the rear wall of the refrigerator compartment must be unobstructed to allow the cool air to circulate. Therefore don’t place any food items against the back.
• Turn the thermostat to a lower setting when the circumstances allow it.
• Before storing freshly cooked food, make sure the food has cooled at least to room temperature.
• Ice and frost layer increase energy consumption, so clean the appliance as soon as the layer is 3 to 5 mm thick.
• If the gasket is damaged or if it turns out that the sealing is poor, the energy consumption is substantially higher. To restore efficiency, replace the gasket.
• Always consider the instructions, otherwise the energy consumption is substantially higher.

To avoid contamination of food, please respect the following instructions
– Opening the door for long periods can cause a significatn increase in the temperature in the compartments of the appliance.
– Clean regular surfaces that can come in contact with food and accessible drainage systems.
– Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
– Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making icecream, and making ice cubes.
– One-, two- and three-start compartments are not suitable for the freezing of fresh food.

Order

| Compartments TYPE| Target storage temp. [°C]|

Appropriate food

---|---|---|---
1| Fridge| +2 ≤ +8| Eggs, cooked food, packaged food, fruits and vegetables, dairy products, cakes, drinks and other foods are not suitable for freezing.
2| (*)-Freezer| ≤-18| Seafood (fish, shrimp, shellfish), freshwater aquatic products and meat products (recommended for 3 months, the longer the storage time, the worse the taste and nutrition), suitable for frozen fresh food.
3| -Freezer| ≤-18| Seafood (fish, shrimp, shellfish), freshwater aquatic products and meat products (recommended for 3 months, the longer the storage time, the worse the taste and nutrition), suitable for frozen fresh food.
4| *-Freezer| ≤-12| Seafood (fish, shrimp, shellfish), freshwater aquatic products and meat products (recommended for 3 months, the longer the storage time, the worse the taste and nutrition), suitable for frozen fresh food.
5| -Freezer| ≤-6| Seafood (fish, shrimp, shellfish), freshwater aquatic products and meat products (recommended for 3 months, the longer the storage time, the worse the taste and nutrition), suitable for frozen fresh food.
6| 0-star| -6 ≤ 0| Fresh pork, beef, fish, chicken, some packaged processed foods, etc. (Recommended to eat within the same day, preferably no more than 3 days).
Partially encapsulated processed foods (non-freezable foods).
7| Chill| -2 ≤ +3| Fresh/ frozen pork, beef, chicken, freshwater aquatic products, etc. (7 days below 0°C and above 0°C is recommended for consumption within that day, preferably no more than 2 days). Seafood (less than 0 for 15 days, it is not recommended to store above 0°C.
8| Fresh food| 0 ≤ +4| Fresh pork, beef, fish, chicken, cooked food, etc. (Recommended to eat within the same day, preferably no more than 3 days)
9| Wine| +5 ≤+20| Red wine, white wine, sparkling wine, etc.

Note: please store different foods according to the compartments or target the storage temperature of your purchased products.
– If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mold from developing within the appliance.
WARNING -Food needs to be packed in bags before putting it into the refrigerator, and liquids need to be packed in bottles or capped containers to avoid the problem that the product design structure is not easy to clean.

Cleaning & maintenance

Before cleaning the appliance set the thermostat to OFF and always unplug the appliance.
Remove the food. Clean the interior of the appliance. Simply remove the shelves, drawers, and door compartments to clean them by hand. Do not clean the interior accessories in the dishwasher. Use warm water and a neutral detergent, such as baking soda, to prevent any bad smells from occurring. Use two tablespoons and a quart liter of warm water. After cleaning, rinse the interior with clean water and leave the door open to let it air dry for 1 to 2 hours before the power is turned on. Be careful not to affect the electrical insulation properties when rinsing with water.
For areas that are difficult to clean in the refrigerator, such as narrow gaps or corners, it is recommended to wipe them regularly with a soft rag, soft brush, etc. When necessary use some auxiliary tools, such as thin sticks (toothpicks), to ensure no contamination can accumulate in these areas.
Clean the outside of the refrigerator and the door gasket with mild soap and water. Use a soft moist cloth.
We recommend that you dust the back of the appliance and on the floor with a cloth or vacuum cleaner once a year in order to maintain a good output and low energy consumption.
Do not use hard brushes, cleaning steel wire balls, wire brushes, abrasives, such as toothpaste, organic solvents (such as alcohol, acetone, oils, etc.), boiling water, acid or alkaline items to clean the refrigerator considering that this may damage the fridge surface and interior. Boiling water and benzene may deform or damage plastic parts.

REPLACING THE LED LIGHTING
This appliance is equipped with a LED light bulb. It can be used for a long time. In case, the LED bulb is blown, it must be replaced by a qualified person to avoid any hazard. Contact the Inventum service department.

Troubleshooting

Problem

| Cause|

Solution

---|---|---
The appliance is not functioning; light does not work| The appliance is not plugged in| Plug the appliance in the socket
The temperature inside the refrigerator is too high or too low| The thermostat has been set incorrectly| Set the thermostat correctly
Air circulation vents are blocked| Clean the ventilation openings
The appliance is excessively noisy| Has the appliance been installed correctly?| Check the installation
Are the pipes at the back touching or vibrating?| Check it and move the appliance forwards

Note: gurgling and hissing noises due to expansion in the refrigerant circuit are normal.

Reversing the door opening

It is possible to change the door opening from either the left or the right side. To change the opening direction, please follow these instructions.

Note: Before reversing the door swing, set the thermostat on OFF and unplug the appliance from the mains. Empty the appliance, including the shelves before reversing the door opening.

• Remove the two screws at the back, holding the top panel to the appliance.
• Lift the top panel and remove it.
• Remove two bolts from the left top side and remove from the right top side the hinge with the three bolts (mind the plastic parts between the hinge and the door).
• Remove the door by carefully lifting it from the bottom hinge. Put the door in a safe place.
• Remove and fit the plastic nog from the right side to the left side.
• Tilt the appliance 45°.
• Unscrew the two bolts and remove the bottom hinge. Install the bottom hinge on the opposite side and replace the bolts in the provided holes.
• Replace the front leg on the right side with the bolts.
• Place the door against the appliance and make sure it is well fitted on the bottom hinge.
• Refit the hinge on the left top side (mind the plastic parts) with the bolts. Make sure the door is aligned with the outside of the appliance.
• Set the appliance carefully upright.
• Screw the bolts back on the right top side.
• Remove the plastic part from the inside of the top panel and place it on the opposite side.
• Refit the top panel using the screws.
• Leave the appliance to stand for at least 3 hours before you insert the plug into the socket.

Product fiche

| INVENTUM
---|---
Model number| KK500
Type of appliance| larder
Category| 1
Energy-efficiency class| F
Annual energy consumption [Aec]| 110
Nett capacity – total| 111 liter
Nett capacity – cooling compartment| 111 liter
Nett capacity – freezer compartment ****|
Maximum storage time in case of power failure (hours)| –
Freezing capacity [kg/24 hour]| –
Climate class| ST/N
Noise level dB(A)| 41
Type of appliance| freestanding
Execution|
Number of doors| 1
Door opening reversible|
Eggholder included|
Ice cube holder|
Number of glass shelves| 3
Number of freezer drawers|
Total amount of door compartments/ bottle racks| 3
Numbers of crisper drawers| 1
CFK/HFK free| free
Type of cooling agent| R600a
Number of compressors| 1
Technical specifications|
Dimensions (wxdxh) in mm| 501 x 540 x 845
Nett weight in kg| 24,4 kg
Gross weight in kg| 26,6 kg
Power consumption [W]| /
Rated voltage [V] / frequency [Hz]| 220-240V/ 50Hz
Lenght of power cord [m]| 1,7
Type of plug| VDE plug 90°

Note: On the rating label – which you can find on the left inside the appliance – you can also find the technical specifications.

Algemene service- en garantievoorwaarden

Hoe belangrijk service is, hoeven we je niet te vertellen. We ontwikkelen onze producten zodat je er jarenlang onbezorgd plezier van kan hebben. Ontstaat er toch een probleem, dan vinden we dat je direct een oplossing mag verwachten.
Daarom bieden we je op onze producten een omruilservice, bovenop de rechten en vorderingen die je op grond van de wet toekomen. Door een product of onderdeel om te ruilen, besparen we je tijd, moeite en kosten.

2 jaar volledige fabrieksgarantie

1. Op alle producten van Inventum krijg je als consument standaard 2 jaar volledige fabrieksgarantie. Binnen deze period wordt een defect product of onderdeel altijd gratis omgeruild voor een nieuw exemplaar. Om aanspraak te maken op de 2 jaar volledige fabrieksgarantie, kun je teruggaan naar de winkel waar je het product hebt gekocht of contact opnemen met de consumentenservice van Inventum via het contactformulier op www.inventum.eu/service-aanvraag.
2. De garantieperiode van 2 jaar begint te lopen op de datum van aankoop van het product.
3. Voor het recht op garantie dien je een kopie van het originele aankoopbewijs te kunnen overleggen.
4. De garantie geldt uitsluitend bij normaal huishoudelijk gebruik van de Inventum producten binnen Nederland.

5 jaar Inventum garantie

1. Op de meeste groot huishoudelijke apparatuur en een selectie klein huishoudelijke producten biedt Inventum de 5 jaar Inventum garantie. Deze 5 jaar Inventum garantie bestaat uit de 2 jaar volledige fabrieksgarantie en daarna 3 jaar aanvullende garantie. Het enige dat je hoeft te doen voor het recht op 3 jaar aanvullende garantie is het product te registreren binnen 45 dagen na aankoop. In de volgende paragraaf lees je meer over het registreren van het product.
2. Voor de 5 jaar Inventum garantie geldt dat een defect product of onderdeel gedurende de eerste 2 jaar altijd gratis wordt omgeruild voor een nieuw exemplaar. Gedurende het 3e tot en met het 5e jaar betaal je alleen de omruilkosten. De actuele omruilkosten kun je terugvinden op www.inventum.eu/omruilkosten.
3. Om aanspraak te maken op de 5 jaar Inventum garantie kun je teruggaan naar de winkel waar je het product hebt gekocht of contact opnemen met de consumentenservice van Inventum via het formulier op www.inventum.eu/service-aanvraag.
4. De garantieperiode van 5 jaar begint te lopen op de datum van aankoop van het product.
5. Voor het recht op garantie dien je een kopie van het originele aankoopbewijs te kunnen overleggen.
6. De garantie geldt uitsluitend bij normaal huishoudelijk gebruik van de Inventum producten binnen Nederland.

Productregistratie

1. De 3 jaar aanvullende garantie is eenvoudig en kosteloos te regelen door het product binnen 45 dagen na aankoop te registreren via de website www.inventum.eu/garantieregistratie. Wanneer je het product niet binnen 45 dagen na aankoop hebt geregistreerd, heb je nog tot 2 jaar na aankoop de tijd om dit te regelen. Er zijn dan wel kosten aan deze registratie verbonden.
   De eenmalige registratiekosten bedragen € 89,- voor elk afzonderlijk product. Registreren is alleen mogelijk voor producten waar de 5 jaar Inventum garantie op van toepassing is. Of het product in aanmerking komt voor de 5 jaar Inventum garantie vind je in de gebruiksaanwijzing van het product en bij de informatie over het product op de website van Inventum.

2. De garantieperiode begint steeds te lopen vanaf de datum van aankoop van het product. Ook wanneer het product pas later voor aanvullende garantie wordt geregistreerd, wordt de garantieperiode vanaf de originele aankoopdatum berekend.

3. De 3 jaar aanvullende garantie kun je alleen aanvragen als je beschikt over een kopie van het originele aankoopbewijs en het Inventum 5 jaar garantiecertificaat.

Groot huishoudelijke apparatuur

1. Storingen of defecten aan groot huishoudelijke apparatuur (vrijstaand- en inbouw witgoed) kunnen worden gemeld via het formulier op
   www.inventum.eu/service-aanvraag, telefonisch bij de consumentenservice van Inventum of via de winkel waar je de apparatuur hebt gekocht. Het telefoonnummer van de consumentenservice vind je op www.inventum.eu.

2. Bij gemelde storingen of defecten aan groot huishoudelijke apparatuur heeft Inventum de mogelijkheid om ter plaatse bij de consument in Nederland een witgoedmonteur het defecte apparaat te laten onderzoeken en vervolgens een reparatie uit te laten voeren. De consumentenservice van Inventum kan ook besluiten dat het apparaat wordt omgeruild.

3. Als je een storing of defect aan groot huishoudelijke apparatuur meldt in de eerste 2 jaar vanaf de datum van aankoop, brengt Inventum geen kosten in rekening voor omruilen, voorrijden, onderdelen, materiaalgebruik en arbeidsloon.

4. Als je het product op de hiervoor beschreven wijze hebt geregistreerd op www.inventum.eu/garantie-registratie en je vervolgens een storing aan groot huishoudelijke apparatuur meldt in het 3e t/m 5e jaar vanaf de datum van aankoop, dan is de 5 jaar Inventum garantie van toepassing en wordt het apparaat kosteloos gerepareerd of omgeruild. Je bent dan bij reparatie of omruiling van het apparaat alleen omruilkosten verschuldigd. De actuele omruilkosten kun je terugvinden op www.inventum. eu/omruilkosten. Indien je het product niet hebt geregistreerd, dan is de 3 jaar aanvullende garantie niet van toepassing.

5. Bij een melding van een storing of defect zal een monteur binnen 1 werkdag contact opnemen voor het maken van been bezoekafspraak. Bij melding in het weekend of op feestdagen is dit de eerstvolgende werkdag.

6. Indien je een storing of defect meldt via het formulier op www.inventum.eu/service-aanvraag, word je via mobiele berichten en e-mail op de hoogte gehouden van de voortgang.

7. De garantieperiode begint te lopen op de datum van aankoop van het product.

8. Voor het recht op garantie dien je een kopie van het originele aankoopbewijs en het Inventum 5 jaar garantiecertificaat te kunnen overleggen.

9. De garantie geldt uitsluitend bij normaal huishoudelijk gebruik van de Inventum producten binnen Nederland.

Storingen of defecten buiten de garantieperiode

1. In geval van storingen of defecten aan klein huishoudelijke apparatuur of groot huishoudelijke apparatuur buiten de garantieperiode, kan hiervan melding worden gemaakt bij de consumentenservice via het contactformulier www.inventum.eu/service-aanvraag of door te bellen met de consumentenservice.
2. De consumentenservice kan je vragen het product voor onderzoek of reparatie op te sturen. De kosten van verzending zijn voor jouw rekening.
3. Aan het onderzoek naar de mogelijkheid tot repareren zijn kosten verbonden. Je moet hier vooraf toestemming voor geven.
4. Bij groot huishoudelijke apparatuur kan Inventum op jouw verzoek een witgoedmonteur sturen. De voorrijkosten, onderdeel- en materiaalkosten en arbeidsloon worden dan aan je in rekening gebracht.
5. In geval van opdracht tot reparatie moeten de reparatiekosten vooraf worden voldaan. Bij reparatie door een witgoedmonteur, dienen de kosten van de reparatie ter plaatse bij de monteur, bij voorkeur via pinbetaling, te worden afgerekend.

Uitgesloten van garantie

1. De hiervoor genoemde garanties gelden niet in geval van:
   • normale slijtage;
   • onoordeelkundig of oneigenlijk gebruik;
   • onvoldoende onderhoud;
   • het niet in acht nemen van de bedienings- en onderhoudsvoorschriften;
   • ondeskundige montage of reparatie door derden of door de consument zelf;
   • door de consument toegepaste niet originele onderdelen;
   • zakelijk of bedrijfsmatig gebruik;
   • het serienummer en/of rating-label is verwijderd.

2. Tevens geldt de garantie niet voor normale verbruiksartikelen, zoals:
   • kneedhaken, bakblikken, (koolstof)filters, etc.;
   • batterijen, lampjes, koolstoffilters, vetfilters enz.;
   • externe verbindingskabels;
   • glazen accessoires en glazen delen zoals ovendeuren;
   • en soortgelijke zaken.

3. Buiten de garantie vallen transportschades, voor zover deze niet door Inventum zijn veroorzaakt. Controleer daarom je nieuwe apparatuur voordat je deze in gebruik neemt. Als je beschadigingen aantreft, dien je deze binnen 5 werkdagen na aankoop te melden bij de winkel waar je het product hebt gekocht, of bij de consumentenservice van Inventum via het contactformulier op de website www.inventum.eu/service-aanvraag. Indien transportschades niet binnen deze termijn worden gemeld, aanvaardt Inventum geen enkele aansprakelijkheid ter zake.

4. Van garantie en/of vervanging zijn uitgesloten: defecten aan, verlies en beschadiging aan het apparaat als gevolg van been gebeurtenis die gewoonlijk verzekerd is onder de inboedelverzekering.

Van belang om te weten

1. Vervanging of herstel van een defect product of een onderdeel daarvan leidt niet tot verlenging van de oorspronkelijke garantietermijn.
2. Vervangen onderdelen, verpakkingsmateriaal en omgewisselde apparaten worden meegenomen door de witgoedmonteur en worden eigendom van Inventum.
3. Indien een klacht ongegrond is, komen alle kosten die daardoor zijn ontstaan voor rekening van de consument.
4. Na verloop van de garantietermijn worden alle kosten voor herstel of vervanging, inclusief administratie-, verzend- en voorrijkosten aan de consument in rekening gebracht.
5. Inventum is niet aansprakelijk voor schade die is ontstaan als gevolg van onjuiste inbouwsituaties.
6. Inventum is niet aansprakelijk voor schade veroorzaakt door van buiten het apparaat ontstane oorzaken, tenzij deze aansprakelijkheid voortvloeit uit dwingendrechtelijke bepalingen.
7. Op deze garantie- en servicevoorwaarden is Nederlands recht van toepassing. Geschillen zullen uitsluitend worden berecht door de bevoegde Nederlandse rechter.

General terms and conditions of service and warranty

We do not need to remind you of the importance of service. After all, we develop our products to a standard so that you can enjoy them for many years, without any concerns. If, nevertheless, there is a problem, we believe you are entitled to a solution straight away. Hence our products come with an exchange service, on top of the rights and claims you are entitled to by law. By exchanging a product or part, we save you time, effort and costs.

2-year full manufacturer’s warranty

1. Customers enjoy a 2-year full manufacturer’s warranty on all Inventum products. Within this period, a faulty product or part will always be exchanged for a new model, free of charge. In order to claim under the 2-year full manufacturer’s warranty, you can either return the product to the shop you bought it from or contact the Inventum customer service department via the form at www.inventum.eu/service-aanvraag.
2. The 2-year warranty period starts from the date the product is bought.
3. In order to claim under the warranty, you must produce a copy of the original receipt.
4. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

5-year Inventum warranty

1. Inventum offers a 5-year warranty on most large domestic appliances and a selection of small domestic appliances. This 5-year Inventum warranty consists of a 2-year full manufacturer’s warranty, extended by a further 3-year warranty. The only thing you need to do to qualify for the 3-year extended warranty is to register the product within 45 days of purchase. You can read more about registering the product in the following paragraph.

2. In accordance with the 5-year Inventum warranty provisions, a faulty product or part will always be exchanged for a new model during the first 2 years under the warranty. During the 3rd to 5th year under the warranty, you will only pay the costs of exchange. The current costs of exchange are listed at www.inventum.eu/omruilkosten.

3. In order to claim under the 5-year Inventum warranty, you can either return the product to the shop you bought it from or
   contact the Inventum costumer service department via the form at www.inventum.eu/service-aanvraag.

4. The 5-year warranty period starts from the date the product is bought.

5. In order to claim under the warranty, you must produce a copy of the original receipt.

6. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

Product registration

1. The 3-year extended warranty is easy to obtain, free of charge, by registering the product within 45 days of purchase, via the website www.inventum.eu/garantie-registratie. If you did not register the product within 45 days of purchase, you can still do so up to 2 years after the purchase date. However, there will be a charge. The one-off registration charge is € 89 for each separate product. Registration is possible only for products that are subject to the 5-year Inventum warranty. Whether the product qualifies for the 5-year Inventum warranty is stated in the product user manual and in the product information sheet, on Inventum’s website.

2. The warranty period always starts from the date the product is bought. If the product is registered for the extended warranty at
   a later date, the warranty period still starts from the original date of purchase.

3. The 3-year extended warranty can only be applied for if you are in the possession of a copy of the original receipt and the Inventum 5-year warranty certificate.

Large domestic appliances

1. Breakdowns or faults in large domestic appliances (separate and built-in white goods) can be registered via the form at www.inventum.eu/service-aanvraag, by calling the Inventum costumer service department or in the store where you bought the device. The telephone number of the costumer service department can be found at www.inventum.eu.
2. In the event of breakdowns or faults in large domestic appliances, Inventum will have the option to have a service engineer inspect the faulty device onsite at the customer in the Netherlands and to carry out repairs, there and then. The Inventum customer service department can also decide to have the device exchanged.
3. If you suffer a breakdown or fault in a large domestic appliance during the first 2 years from the date of purchase, Inventum will not charge any costs for the exchange, call-out or for parts and labour.
4. If you registered the product as described before at www.inventum.eu/garantie-registratie and you subsequently report a breakdown of a large domestic appliance in the 3rd to 5th year of the date of purchase, the 5-year Inventum warranty applies and the device will be repaired or exchanged, free of charge. In the event of a repair or exchange of the device, you only pay the costs of exchange. The current costs of exchange are listed at www.inventum.eu/omruilkosten. If you did not register the product, the 3-year extended warranty does not apply.
5. When reporting a breakdown or fault, a service engineer will contact the customer within 1 working day in order to make an appointment. When the report is made in a weekend or during a public holiday, this will be the next working day.
6. If you report a breakdown or fault via the form at www.inventum.eu/service-aanvraag, you will be kept informed of the progress via mobile messages and e-mail.
7. The warranty period starts from the date the product is bought.
8. In order to claim under the warranty, you must produce a copy of the original receipt and the Inventum 5-year warranty certificate.
9. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

Breakdowns or faults outside the warranty period

1. Breakdowns or faults in small or large domestic appliances outside the warranty period, can be reported to the costumer services department via the form at www.inventum.eu/service-aanvraag or by calling the costumer services department.
2. The costumer services department may ask you to send the product for inspection or repair. The costs of dispatch will be at your expense.
3. The inspection to establish whether repair is possible involves a charge. You need to grant your permission for this, in advance.
4. In the event of a large domestic appliance, Inventum, at your request, can send out a service engineer. In that case, you will be charged the call-out costs, as well as parts and labour.
5. In the event of an instruction to repair, the repair costs must be paid in advance. In the event of a repair by a service engineer, the costs of the repair must be settled with the engineer onsite, preferably by means of PIN payment.

Warranty exclusions

1. The following is excluded from the aforesaid warranties:
   • normal wear and tear;
   • improper use or misuse;
   • insufficient maintenance;
   • failure to comply with the operating and maintenance instructions;
   • unprofessional installation or repairs by third parties or the customer himself;
   • non-original parts used by the customer;
   • use for commercial or business purposes;
   • removal of the serial number and/or rating label.

2. In addition, the warranty does not apply to normal consumer goods, such as:
   • dough hooks, baking tins, (carbon) filters, etc.;
   • batteries, bulbs, carbon filters, fat filters etc.;
   • external connection cables;
   • glass accessories and glass parts such as oven doors;
   • and similar items.

3. Transport damage not caused by Inventum is also excluded. Therefore, inspect your new device before starting to use it. If you detect any damage, you must report this to the store where you purchased the product within 5 working days, or to the Inventum customer service department via the form at www.inventum.eu/service-aanvraag. If transport damage is not reported within this period, Inventum does not accept any liability in this respect.

4. The following are excluded from warranty and/or replacement: faults, loss of and damage to the device as a result of an event that is normally insured under the home contents insurance.

Important to know

1. The replacement or repair of a faulty product, or a part thereof, does not lead to an extension of the original warranty period.
2. Parts that have been replaced, packaging material and exchanged devices are taken back by the service engineer and become the property of Inventum.
3. If a complaint is unfounded, all costs arising from it will be at the customer’s expense.
4. Following expiry of the warranty period, all costs of repair or replacement, including administration costs, dispatch and call-out charges, will be charged to the customer.
5. Inventum cannot be held liable for damage as a result of devices built in incorrectly.
6. Inventum cannot be held liable for damage caused by external events, unless this liability arises from mandatory statutory provisions.
7. These warranty and service provisions are governed by Dutch law. Disputes will be settled exclusively by the competent Dutch court.

Inventum Huishoudelijke
Apparaten B.V.
Postbus 5023
6802 EA, Arnhem
www.inventum.eu
twitter.com/inventum1908
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KK500/02.0519WM
Modifications and printing errors reserved

References

• Inventum Huishoudelijke Apparaten - Altijd 5 jaar garantie!
• Inventum Huishoudelijke Apparaten - Altijd 5 jaar garantie!

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