milwaukee 2868-20 1 Inch D-Handle High Torque Impact Wrench with One-Key User Manual

: June 6, 2024
: Milwaukee

Table of Contents

milwaukee 2868-20 1 Inch D-Handle High Torque Impact Wrench with One-Key
SAFETY
SPECIFICATIONS
FUNCTIONAL DESCRIPTION
SYMBOLOGY
ASSEMBLY
OPERATION
MAINTENANCE
LIMITED WARRANTY
- References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

milwaukee 2868-20 1 Inch D-Handle High Torque Impact Wrench with One-Key

User Manual

Cat. No. / No de cat.
2868-20, 2869-20
M18 FUEL™ 1″ D-HANDLE HIGH TORQUE IMPACT WRENCH WITH ONE-KEY™

M18 FUEL™ 1″ D-HANDLE EXT. ANVIL HIGH TORQUE IMPACT WRENCH WITH ONE-KEY™

WARNING To reduce the risk of injury, user must read and understand operator’s manual.

SAFETY

GENERAL POWER TOOL SAFETY WARNINGS

****Read all safety warnings, instructions, illustrations and specifications provided with this power tool. Failure to follow all instructions listed below may result in electric shock, fire and/or serious injury. Save all warnings and instructions for future reference. The term “power tool” in the warnings refers to your mains-operated (corded) power tool or battery-operated (cordless) power tool.

WORK AREA SAFETY

Keep work area clean and well lit. Cluttered or dark areas invite accidents.
Do not operate power tools in explosive atmospheres, such as in the presence of flammable liquids, gases or dust. Power tools create sparks which may ignite the dust or fumes.
Keep children and bystanders away while operating a power tool. Distractions can cause you to lose control.

ELECTRICAL SAFETY

Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with earthed (grounded) power tools. Unmodified plugs and matching outlets will reduce risk of electric shock.
Avoid body contact with earthed or grounded surfaces, such as pipes, radiators, ranges and refrigerators. There is an increased risk of electric shock if your body is earthed or grounded.
Do not expose power tools to rain or wet conditions. Water entering a power tool will increase the risk of electric shock.
Do not abuse the cord. Never use the cord for carrying, pulling or unplugging the power tool. Keep cord away from heat, oil, sharp edges or moving parts. Damaged or entangled cords increase the risk of electric shock.
When operating a power tool outdoors, use an extension cord suitable for outdoor use. Use of a cord suitable for outdoor use reduces the risk of electric shock.
If operating a power tool in a damp location is unavoidable, use a ground fault circuit interrupter (GFCI) protected supply. Use of an GFCI reduces the risk of electric shock.

PERSONAL SAFETY

Stay alert, watch what you are doing and use common sense when operating a power tool. Do not use a power tool while you are tired or under the influence of drugs, alcohol or medication. A moment of inattention while operating power tools may result in serious personal injury.
Use personal protective equipment. Always wear eye protection. Protective equipment such as a dust mask, non-skid safety shoes, hard hat or hearing protection used for appropriate conditions will reduce personal injuries.
Prevent unintentional starting. Ensure the switch is in the off-position before connecting to power source and/or battery pack, picking up or carrying the tool. Carrying power tools with your finger on the switch or energizing power tools that have the switch on invites accidents.
Remove any adjusting key or wrench before turning the power tool on. A wrench or a key left attached to a rotating part of the power tool may result in personal injury.
Do not overreach. Keep proper footing and balance at all times. This enables better control of the power tool in unexpected situations.
Dress properly. Do not wear loose clothing or jewelry. Keep your hair and clothing away from moving parts. Loose clothes, jewelry or long hair can be caught in moving parts.
If devices are provided for the connection of dust extraction and collection facilities, ensure these are connected and properly used. Use of dust collection can reduce dust-related hazards.
Do not let familiarity gained from frequent use of tools allow you to become complacent and ignore tool safety principles. A careless action can cause severe injury within a fraction of a second.

POWER TOOL USE AND CARE

Do not force the power tool. Use the correct power tool for your application. The correct power tool will do the job better and safer at the rate for which it was designed.
Do not use the power tool if the switch does not turn it on and off. Any power tool that cannot be controlled with the switch is dangerous and must be repaired.
Disconnect the plug from the power source and/ or remove the battery pack, if detachable, from the power tool before making any adjustments, changing accessories, or storing power tools. Such preventive safety measures reduce the risk of starting the power tool accidentally.
Store idle power tools out of the reach of children and do not allow persons unfamiliar with the power tool or these instructions to operate the power tool. Power tools are dangerous in the hands of untrained users.
Maintain power tools and accessories. Check for misalignment or binding of moving parts, breakage of parts and any other condition that may affect the power tool’s operation. If damaged, have the power tool repaired before use. Many accidents are caused by poorly maintained power tools.
Keep cutting tools sharp and clean. Properly maintained cutting tools with sharp cutting edges are less likely to bind and are easier to control.
Use the power tool, accessories and tool bits etc. in accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool for operations different from those intended could result in a hazardous situation.
Keep handles and grasping surfaces dry, clean and free from oil and grease. Slippery handles and grasping surfaces do not allow for safe handling and control of the tool in unexpected situations.

BATTERY TOOL USE AND CARE

Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack.
Use power tools only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
When battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause irritation or burns.
Do not use a battery pack or tool that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
Do not expose a battery pack or tool to fire or excessive temperature. Exposure to fire or temperature above 265°F (130°C) may cause explosion.
Follow all charging instructions and do not charge the battery pack or tool outside the temperature range specified in the instructions. Charging improperly or at temperatures outside the specified range may damage the battery and increase the risk of fire.

SERVICE

Have your power tool serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the power tool is maintained.
Never service damaged battery packs. Service of battery packs should only be performed by the manufacturer or authorized service providers.

SPECIFIC SAFETY RULES FOR IMPACT WRENCHES

Wear ear protectors when impact drilling. Exposure to noise can cause hearing loss.
Use only sockets and other accessories specifically designed for use on impact wrenches and drivers. Other sockets and accessories might shatter or break causing injury.
If using with a lanyard, do not exceed maximum capacity marked on the lanyard label. Always determine the weight of the product, with all accessories, when selecting the appropriate lanyard system. Exceeding maximum capacity may result in serious injury. See specifications for tool and battery weight.
For best results, use with energy absorbing lanyards. Ropes, straps or chains may break and cause failure. Do not use with lanyards at full tension.
Chemical Burn Hazard. Keep coin cell battery away from children.
WARNING To reduce the risk of injury, when working in dusty situations, wear appropriate respiratory protection or use an OSHA compliant dust extraction solution.
Always use common sense and be cautious when using tools. It is not possible to anticipate every situation that could result in a dangerous outcome. Do not use this tool if you do not understand these operating instructions or you feel the work is beyond your capability; contact Milwaukee Tool or a trained professional for additional information or training.
Maintain labels and nameplates. These carry important information. If unreadable or missing, contact a MILWAUKEE service facility for a free replacement.
WARNING Some dust created by power sanding, sawing, grinding, drilling, and other construction activities contains chemicals known to cause cancer, birth defects or other reproductive harm. Some examples of these chemicals are:
lead from lead-based paint
crystalline silica from bricks and cement and other masonry products, and
arsenic and chromium from chemically-treated lumber.

Your risk from these exposures varies, depending on how often you do this type of work. To reduce your exposure to these chemicals: work in a well ventilated area, and work with approved safety equipment, such as those dust masks that are specially designed to filter out microscopic particles.

SPECIFICATIONS

Volts…………………………………………………….. 18 DC
Battery Type…………………………………………..M18™
Charger Type…………………………………………M18™
No Load RPM……………………………………….. 0-1200
IPM……………………………………………………… 0-1440
Module/FCC ID………………………. BGM11S/QOQ11
Recommended Ambient
Operating Temperature………………….0°F to 125°F
Cat. No………………………………………………. 2868-20
Anvil Type…………………………………. 1″ Square-Ring
Weight……………………………………………………21 lbs
(Tool-Only)
Weight…………………………………………………24.4 lbs
(With heaviest compatible battery pack)
Cat. No………………………………………………. 2869-20
Anvil Type……………………Extended 1″ Square-Ring
Weight…………………………………………………23.7 lbs
(Tool-Only)
Weight…………………………………………………27.2 lbs
(With heaviest compatible battery pack)

FUNCTIONAL DESCRIPTION

Side handle
Tool hanger
Control switch
Trigger
Handle
MODE selector (not shown)
LED
Square drive anvil with friction ring
Extended square drive anvil with friction ring

SYMBOLOGY

ASSEMBLY

Recharge only with the charger specified for the battery. For specific charging instructions, read the operator’s manual supplied with your charger and battery.

Removing/Inserting the Battery
To remove the battery, push in the release buttons and pull the battery pack away from the tool.

****Always remove the battery pack any time the tool is not in use.

To insert the battery, slide the pack into the body of the tool. Make sure it latches securely into place.

****Only use accessories specifically recommended for this tool. Others may be hazardous.

Installing the Side Handle

To install the side handle, loosen the side handle knob until the ring loosens.
Slide the ring over the front of the tool until the detents are resting in the groove.
Tighten the side handle knob until it is secure.
To adjust the side handle, loosen the knob and rotate to the desired position. Tighten securely.
To remove the side handle, loosen the side handle knob until the side handle can be removed.

Attaching and Removing the Tool Hanger

To attach, place the hanger ring through the tool hanger.
Position the tool hanger on the tool over the two screw holes.
Insert the two screws. Hand tighten the screws.
To remove, reverse the procedure.

****Use only sockets and other accessories specifically designed for use on impact wrenches and drivers. Other sockets and accessories might shatter or break causing injury.

Attaching and Removing Accessories

Use only the appropriate size Square Drive Sockets.
To attach a socket, align the accessory with the anvil and push it firmly over the retaining ring.
To remove the accessory, pull the accessory off the anvil.

ONE-KEY™
To learn more about the ONE-KEY™ functionality for this tool, go to milwaukeetool.com/One-Key. To download the ONE-KEY™ app, visit the App Store or Google Play from your smart device.

Setting the MODES in the ONE-KEY™ App
The modes can be customized in the ONE-KEY™ app to the user’s preferences for the application. The options available for customization are:

UNIVERSAL SETTINGS (affect all MODES)
Worklight Duration – Set the length of time the worklight remains on after the trigger is pulled.
Brightness – Set the brightness of the worklight.

On-Tool Reset – Enable or disable the tool reset. Set the On-Tool Reset to ON to allow the MODES to be reset to factory defaults when the Mode Selector Button on the tool is pressed for 5 seconds.

To set the Drive Control Settings:
Two types of drive control are available, Custom Drive Control and Lug Nut Control. In the ONE-KEY™ app, select the MODE to be updated, then select TASK to pick Custom Drive Control or Lug Nut Control. The task attributes will be displayed.

Custom Drive Control
Set the Max Speed, Bolt Removal, Precision Mode, and Trigger Ramp-Up for the mode.
Lug Nut Control (available on 2869-20 only)
Set the Trigger Ramp-Up, and review the Torque Level (estimate) and the Star Pattern for the mode.

The tool is shipped with the MODES preset, as follows:

MODE SETTINGS
Max Speed – Select the max RPM to be reached when running the tool in forward.

Bolt Removal – Select the max RPM to be reached when running the tool in reverse.

Precision Mode – Enable or disable, and set the limit on the torque output of the tool. For maximum torque output, set the Precision Mode to OFF. To control the torque, set the Precision mode to ON and select the level. For lower torque applications select lower levels, and for higher torque applications, select higher levels. For torque-specific applications, confirm the final tightening torque with a calibrated torque wrench.

Trigger Ramp-Up – Set the length of time it takes for the tool to reach full speed.

Torque Level (Estimate) (2869-20 only) – Review the torque range (350-450 ft- lbs). For precision applications, confirm the final tightening torque with a calibrated device.

Star Patterns (2869-20 only) – Review the star patterns for bolt installation/removal.

OPERATION

WARNING To reduce the risk of injury, always wear proper eye protection marked to comply with ANSI Z87.1.

When working in dusty situations, wear appropriate respiratory protection or use an OSHA compliant dust extraction solution.

Always remove battery pack before changing or removing accessories. Only use accessories specifically recommended for this tool. Others may be hazardous.

Using the MODE Selector

Using the Control Switch
The control switch may be set to three positions: forward, reverse and lock. Due to a lockout mechanism, the control switch can only be adjusted when the trigger is not pressed. Always allow the motor to come to a complete stop before using the control switch.

Always remove the battery pack before performing maintenance or changing accessories. Always lock the trigger or remove the battery pack before storing the tool and any time the tool is not in use.

Starting, Stopping and Controlling Speed
These tools may be operated at any speed from 0 to full speed.

To start the tool, pull the trigger. NOTE: An LED is turned on when the trigger is pulled.
To vary the driving speed, increase or decrease pressure on the trigger. The further the trigger is pulled, the greater the speed, up to the max RPM set by the MODE.
To stop the tool, release the trigger.

Impacting Techniques
The longer a bolt, screw, or nut is impacted, the tighter it will become. To help prevent damaging the fasteners or workpieces, avoid excessive impacting. Be particularly careful when impacting smaller fasteners because they require less impacting to reach optimum torque.

Practice with various fasteners, noting the length of time required to reach the desired torque. Check the tightness with a hand-torque wrench. If the fasteners are too tight, reduce the impacting time. If they are not tight enough, increase the impacting time. Oil, dirt, rust or other matter on the threads or under the head of the fastener affects the degree of tightness.

The torque required to loosen a fastener averages 75% to 80% of the tightening torque, depending on the condition of the contacting surfaces.

On light gasket jobs, run each fastener down to a relatively light torque and use a hand torque wrench for final tightening.

MAINTENANCE

****To reduce the risk of injury, always unplug the charger and remove the battery pack from the charger or tool before performing any maintenance. Never disassemble the tool, battery pack or charger. Contact a MILWAUKEE service facility for ALL repairs.

Maintaining Tool
Keep your tool, battery pack and charger in good repair by adopting a regular maintenance program. Inspect your tool for issues such as undue noise, misalignment or binding of moving parts, breakage of parts, or any other condition that may affect the tool operation. Return the tool, battery pack, and charger to a MILWAUKEE service facility for repair. After six months to one year, depending on use, return the tool, battery pack and charger to a MILWAUKEE service facility for inspection.

If the tool does not start or operate at full power with a fully charged battery pack, clean the contacts on the battery pack. If the tool still does not work properly, return the tool, charger and battery pack, to a MILWAUKEE service facility for repairs.

ONE-KEY™
****Chemical Burn Hazard.

This device contains a lithium button/coin cell battery. A new or used battery can cause severe internal burns and lead to death in as little as 2 hours if swallowed or enters the body. Always secure the battery cover. If it does not close securely, stop using the device, remove the batteries, and keep it away from children. If you think batteries may have been swallowed or entered the body, seek immediate medical attention.

Internal Coin Cell Battery
An internal coin cell battery is used to facilitate full ONE-KEY™ functionality.

If the Mode Indicator LED turns off and the tool cannot adjust speed, or if the Bluetooth communication stops working, remove and reinsert the coin cell battery to reset. Replace the battery if the problem continues.

To replace the battery:

Remove the battery pack.
Remove the screw(s) and open the coin cell battery door.
Remove the old coin cell battery, keep it away from children, and dispose of it properly.
Insert the new coin cell battery (3V CR2032), with the positive side facing up.
Close the battery door and tighten the screw(s) securely.

****To reduce the risk of personal injury and damage, never immerse your tool, battery pack or charger in liquid or allow a liquid to flow inside them.

Cleaning
Clean dust and debris from any vents. Keep tool clean, dry and free of oil or grease. Use only mild soap and a damp cloth to clean, since certain cleaning agents and solvents are harmful to plastics and other insulated parts. Some of these include gasoline, turpentine, lacquer thinner, paint thinner, chlorinated cleaning solvents, ammonia and household detergents containing ammonia. Never use flammable or combustible solvents around tools.

Repairs
For repairs, return the tool, battery pack and charger to the nearest authorized service center.

ACCESSORIES
****Use only recommended accessories. Others may be hazardous.

For a complete listing of accessories, go online to www.milwaukeetool.com or contact a distributor.

WIRELESS COMMUNICATION
For products provided with wireless communication features, including ONE- KEY™: Pursuant to part 15.21 of the FCC Rules, do not modify this product. Modification could void your authority to operate the product. This device complies with part 15 of the FCC Rules and ISED-Canada’s license exempt RSS standards. Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) This device must accept any interference received, including interference that may cause undesired operation.

SERVICE – UNITED STATES
1-800-SAWDUST (1.800.729.3878)
Monday-Friday, 7:00 AM – 6:30 PM CST or visit www.milwaukeetool.com Contact Corporate After Sales Service Technical Support with technical, service/repair, or warranty questions.

Email: metproductsupport@milwaukeetool.com Become a Heavy Duty Club Member at www.milwaukeetool.com to receive important notifications regarding your tool purchases.

SERVICE – CANADA
Milwaukee Tool (Canada) Ltd
1.800.268.4015
Monday-Friday, 7:00 AM – 4:30 PM CST
or visit www.milwaukeetool.ca

LIMITED WARRANTY

USA & CANADA

Every MILWAUKEE power tool* (see exceptions below) is warranted to the original purchaser only to be free from defects in material and workmanship. Subject to certain exceptions, MILWAUKEE will repair or replace any part on an electric power tool which, after examination, is determined by MILWAUKEE to be defective in material or workmanship for a period of five (5) years** after the date of purchase unless otherwise noted. Return of the power tool to a MILWAUKEE factory Service Center location or MILWAUKEE Authorized Service Station, freight prepaid and insured, is required. A copy of the proof of purchase should be included with the return product. This warranty does not apply to damage that MILWAUKEE determines to be from repairs made or attempted by anyone other than MILWAUKEE authorized personnel, misuse, alterations, abuse, normal wear and tear, lack of maintenance, or accidents.

Normal Wear: Many power tools need periodic parts replacement and service to achieve best performance. This warranty does not cover repair when normal use has exhausted the life of a part including, but not limited to, chucks, brushes, cords, saw shoes, blade clamps, o-rings, seals, bumpers, driver blades, pistons, strikers, lifters, and bumper cover washers.

*This warranty does not cover Air Nailers & Staplers; Airless Paint Sprayer; Cordless Battery Packs; Gasoline Driven Portable Power Generators; Hand Tools; Hoist – Electric, Lever & Hand Chain; M12™ Heated Gear; Reconditioned Product; and Test & Measurement Products. There are separate and distinct warranties available for these products.

**The warranty period for Job Site Radios, M12™ Power Port, M18™ Power Source, Jobsite Fan and Trade Titan™ Industrial Work Carts is one (1) year from the date of purchase. The warranty period for the M18 FUEL™ 1″ D-Handle High Torque Impact Wrenches, Drain Cleaning Cables, AIRSNAKE™ Drain Cleaning Air Gun Accessories, and REDLITHIUM™ USB Laser Levels is two (2) years from the date of purchase. The warranty period for the M18™ Compact Heat Gun, 8 Gallon Dust Extractor, M18™ Framing Nailers, M18 FUEL™ 1/2″ Ext. Anvil Controlled Torque Impact Wrench w/ ONE-KEY™, M18 FUEL™ 1″ High Torque Impact Wrench w/ ONE-KEY™, M18 FUEL™ 2 Gal. Compact Quiet Compressor, M12™ Laser Levels, 165′ Laser Detector, M12™ 23GA Pin Nailer, and M18 FUEL™ 1/4″ Blind Rivet Tool w/ ONE-KEY™, M12 FUEL™ Low Speed Tire Buffer, and the M18 FUEL™ Dual Action Random Orbital Polishers is three (3) years from the date of purchase. The warranty period for the LED in the LED Work Light and the LED Upgrade Bulb for the Work Light is the lifetime of the product subject to the limitations above. If during normal use the LED or LED Bulb fails, the part will be replaced free of charge. Warranty Registration is not necessary to obtain the applicable warranty on a MILWAUKEE power tool product. The manufacturing date of the product will be used to determine the warranty period if no proof of purchase is provided at the time warranty service is requested.

ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CONTRACT FOR THE PURCHASE OF EVERY MILWAUKEE PRODUCT. IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT PURCHASE THE PRODUCT. IN NO EVENT SHALL MILWAUKEE BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES, EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CONSEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN ANY PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR LOSS OF PROFITS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES, WRITTEN OR ORAL. TO THE EXTENT PERMITTED BY LAW, MILWAUKEE DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE EXPRESS WARRANTY AS DESCRIBED ABOVE. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

This warranty applies to product sold in the U.S.A. and Canada only.
Please consult the ‘Service Center Search’ in the Parts & Service section of MILWAUKEE’s website www.milwaukeetool.com or call 1.800. SAWDUST (1.800.729.3878) to locate your nearest service facility for warranty and non-warranty service on a Milwaukee electric power tool.

MILWAUKEE TOOL
13135 West Lisbon Road
Brookfield, WI 53005 USA

Read More About This Manual & Download PDF: