Verkada CD22-HW Indoor Dome Camera Installation Guide
- June 16, 2024
- Verkada
Table of Contents
Install Guide
CD22 CD32 CD42 CD52
Indoor Dome Camera
Document
Document Details
V1.7 (20230901)
(V1.0 first published 20211208)
Firmware
Firmware version can be verified on
Verkada Command command.verkada.com.
Product Models
This install guide pertains to models CD22-HW, CD32-HW, CD42-HW, CD52-HW.
Introduction
What’s in the box
What you’ll need
- A working Internet connection
- 802.3af Power over Ethernet (PoE) switch, or a PoE injector. For operation below -20° C, use 802.3at PoE.
- A smartphone or laptop
- A #2 Phillips screwdriver or power drill with a #2 Phillips driver bit
- 1/4 inch (6.5mm) drill bit for wall anchors
- 1/8 inch (3mm) drill bit for pilot holes
- A Cat5 or Cat6 Ethernet cable with a 0.2-0.25 inch outside diameter (5-6.5mm)
Placement
Mount the camera on a wall or ceiling. Try to keep the camera 8 to 10 feet
above the ground.
For best night vision, avoid overhangs or obstructions. These may reflect the
camera’s IR illumination and reduce the image clarity in night mode.
Connect
For easy registration and setup, scan the QR code on the product.
If you prefer to manually register your product, please proceed to:
verkada.com/start
LED Behaviors
Regular operation
Solid Orange
Camera is on and booting up.
Flashing Orange
Camera is updating firmware.
Solid Blue
Camera is running, connected, and recording data.
Flashing Blue
Generic network error. Contact support.
Network errors
The LED will flash in a specific order, depending on the error state. You will
see 1 blue flash, followed by a number of orange flashes.
1 Blue, 1 Orange
Camera is connected with PoE, but unable to connect to the Switch.
1 Blue, 2 Orange
Camera has not received an IP address.
1 Blue, 3 Orange
Camera is not able reach the configured Gateway.
1 Blue, 4 Orange
Camera has detected duplicate IP addresses on the LAN.
Example of 1 Blue, 5 Orange flash sequence
1 Blue, 5 Orange
Camera is not able to resolve Verkada hostnames.
1 Blue, 6 Orange
Camera is not able to receive a response from the NTP Server.
1 Blue, 7 Orange
Camera is not able to certify the SSL connection, likely due to SSL
inspection.
1 Blue, 8 Orange
Verkada endpoints are not reachable after boot up.
Installation
Assembly
Please keep the protective film adhered to the clear bubble until completing
the final step of installation.
Connect the camera to an 802.3af/at Power over Ethernet port on your network.
The status LED will turn orange to indicate the camera has power. The LED will turn blue to indicate the camera is active. See additional LED states and definitions under LED Behavior.
Gently pull the cable through the through-hole so it has some slack, but will
not interfere with the top cover.| 
---|---
Pulling the Ethernet cable too tight will strain the cable which may impact
data performance.| 
Too much slack in the Ethernet cable may create top cover installation
issues.| 
Mounting
- Use the provided T10 security torx security screwdriver to loosen the screws and lift the cover. To remove the mount plate, loosen the mount plate screws and twist the camera counter-clockwise. Lift the camera vertically off the base plate and set aside.
- Use the provided mounting template to mark wall mount holes. For a junction box mount, use the mounting template to determine the correct hole pattern.
- For a solid material like wood or metal, drill 1/8 inch pilot holes. Drive mounting screws directly into the pilot holes.
- For drywall, drill 1/4 inch holes. Insert plastic anchors into holes and drive mounting screws into anchors.
- To secure the camera, place it over the mount plate screws and twist counter-clockwise. Tighten the mount plate screws with a Phillips screwdriver.
Adjust
Adjust your camera to the desired viewing angle. Use the online stream to
confirm image orientation.
Image can be flipped 180˚ online in Command.
Default image orientation is indicated by markings on the lens face. Video
orientation is also adjustable from within the Verkada application.
Secure
After positioning your camera correctly, align the top shell security holes
with the baseplate and place the top shell back into its original position.
Tighten the security screws using the provided T10 security torx screwdriver.
Remove plastic film after top cover is secured.
Appendix
CD22 CD32 CD42 CD52 Compliance
Caution| 1. Maintenance and repair work must always be carried out by
qualified technical personnel.
Disconnect power from the unit when performing a maintenance task.
2. Wiring methods used for the connection of the equipment to earth shall be
in accordance with the National Electrical Code, ANSI/NFPA 70, and the
Canadian Electrical Code, Part 1, CSA C22.1.
3. The product must be installed and protected in a location that is not
easily accessible and is away from impacts or heavy vibration.
4. The device is only to be connected to PoE networks without routing to
outside plants.
5. If powered by a power adapter, the adapter should be properly grounded.
6. Please contact certified dealers for power adapters.
---|---
PoE Adapter| To reduce potential safety issues, only use the PoE
adapter provided with the product, a replacement PoE
adapter provided by Verkada, or a PoE adapter purchased as an accessory from
Verkada.
Support
Thank you for purchasing this Verkada product. If for any reason you’re
experiencing issues or need assistance, please contact our 24/7 Technical
Support Team immediately.
Sincerely,
The Verkada Team
verkada.com/support
Verkada Inc. 405 E 4th Ave, San Mateo, CA 94401
sales@verkada.com
All specifications are subject to change without notice
Copyright © Verkada Inc. All rights reserved.
References
- Verkada
- Verkada
- Verkada Global Technical Support
- Manual-Hub.com – Free PDF manuals!
- Verkada Global Technical Support
Read User Manual Online (PDF format)
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