Milesight EM500 Series Outdoor Environment Monitoring Sensor Featuring LoRaWAN User Guide

EM500 Series Outdoor Environment Monitoring Sensor Featuring LoRaWAN
User Guide

Applicability
This guide is applicable to EM500 series sensors shown as follows, except where otherwise indicated.

Safety Precautions

Milesight will not shoulder responsibility for any loss or damage resulting from not following the instructions of this operating guide.

• The device must not be disassembled or remodeled in any way.
• In order to protect the security of the device, please change the device password when first configuring. The default password is 123456.
• The device is not intended to be used as a reference sensor, and Milesight will not should responsible for any damage which may result from inaccurate readings.
• Do not place the device close to objects with naked flames.
• Do not place the device where the temperature is below/above the operating range.
• Make sure electronic components do not drop out of the enclosure while opening.
• When installing the battery, please install it accurately, and do not install the reverse or wrong model.
• The device must never be subjected to shocks or impacts.

Declaration of Conformity
EM500 series is in conformity with the essential requirements and other relevant provisions of the CE, FCC, and RoHS.All information in this guide is protected by copyright law. Whereby, no organization or individual shall copy or reproduce the whole or part of this user guide by any means without written authorization from Xiamen Milesight IoT Co., Ltd.

For assistance, please contact
Milesight technical support:
Email: iot.support@milesight.com
Tel: 86-592-5085280
Fax: 86-592-5023065
Address: Building C09, Software Park III,
Xiamen 361024, China

Revision History

Product Introduction

1.1 Overview

EM500 series is a sensor mainly used for outdoor environments through a wireless LoRa network. EM500 device is battery powered and designed for multiple mounting ways. It is equipped with NFC (Near Field Communication) and can easily be configured by a smartphone or PC software.
Sensor data are transmitted in real-time using the standard LoRaWAN® protocol. LoRaWAN® enables encrypted radio transmissions over long distances while consuming very little power. The user can obtain sensor data and view the trend of data change through Milesight IoT Cloud or through the user’s own Network Server.

1.2 Features

• Up to 15 km communication range
• Easy configuration via NFC
• Standard LoRaWAN support
• Milesight IoT Cloud compliant
• Low power consumption with 19000mAh replaceable battery ®

Hardware Introduction

2.1 Packing List

If any of the above items is missing or damaged, please contact your sales representative.

2.2 Hardware Overview
EM500 series sensors is made up of a LoRa transceiver and a sensor. Among them, ultrasonic sensors and gas sensors are combined with the LoRa transceiver.

Front View of EM500:

1. LoRa Antenna (Internal)
2. NFC Area
3. Water-proof Connector

Front View of EM500-CO2:

1. LoRa Antenna (Internal)
2. NFC Area
3. Vent Tube

Front View of EM500-UDL:

1. LoRa Antenna (Internal)
2. NFC Area
3. Ultrasonic Horn Back View:
4. Battery (Internal)
5. Wall Mounting Holes
6. Pole Mounting Holes

Dimensions(mm)

Power Button

Note: The LED indicator and power button are inside the device. Switch on/off and reset can also be configured via NFC.

on.
Light Off: The device is off.

Pinouts

For parts of EM500 sensors, you need to connect the sensor part to EM500 transceiver according to the pinouts. You can also find pinouts label on the motherboard.

Note:

1. For EM500-SMT sensor, VOUT=2.5 V; for other sensors, VOUT=12V;
2. For the EM500-SMTC sensor, it has a green cable that does not need to connect to the EM500 transceiver, please cut off it or insulate wrap it.

Device Assembly

For parts of models, you need to connect the sensor to the EM500 transceiver to make the whole device work.

1. Take off the mounting bracket on the transceiver, remove the screws, rubber seal, and cover on the bottom of the device.
2. Lock the sensor wires to the block according to the label on the motherboard or chapter 2.5, then pass the sensor cable through the cap, rubber seal, and cover.
3. Put the motherboard back and restore everything to its due position. When restoring the cover, ensure the arrow faces the front of the transceiver.

Note: Rubber seal and rubber screw caps should be installed accordingly, or the water will come into the device.

Operation Guide

Log in to the ToolBox

EM500 series can be monitored and configured via Toolbox App or ToolBox software. Before configuration, ensure the insulating sheet inside the device has be pulled out and the battery is not placed reversed.

NFC Configuration

1. Download and install the “Milesight ToolBox” App from Google Play or Apple App Store.
2. Enable NFC on the smartphone and launch Milesight ToolBox.
3. Attach the smartphone with an NFC area to the device to read device information. Basic information and settings of the device will be shown on ToolBox App if it’s recognized successfully. You can read and configure the device by tapping the Read/Write device on the App. In order to protect the security of the device, please change the password when the first configuration. The default password is 123456. Note:
4. Ensure the location of the smartphone NFC area and it’s recommended to take off the phone case.
5. If the smartphone fails to read/write configurations via NFC, keep the phone away and back to try again.
6. EM500 series can also be configured by a dedicated NFC reader, which can be purchased from Milesight IoT.

 USB Configuration

1. Download ToolBox software from www.milesight-iot.com.

2. Release the enclosure of the EM500 transceiver, then connect the device to a computer via a Type-C port.c

3. Open the ToolBox and select type as “General”, then click password to log in ToolBox.
   (Default password: 123456)

4. After logging in to the ToolBox, you can click “Power On” or “Power Off” to turn on/off the device and change other settings.

LoRaWAN Settings

LoRaWAN settings are used for configuring the transmission parameters in the LoRaWAN® network.
Basic LoRaWAN Settings:
Go to Device->Setting->LoRaWAN Settings of ToolBox App to configure join type, App EUI, App Key, and other information. You can also keep all settings by default.

port is 85.
Join Type| OTAA and ABP modes are available.
Application Key| Appkey for OTAA mode, default is 5572404C696E6B4C6F52613230313823.
Device Address| Devendra for ABP mode, default is the 5th to 12th digits of SN.
Network Session Key| Nwkskey for ABP mode, default is 5572404C696E6B4C6F52613230313823.
Application Session Key| Appskey for ABP mode, default is 5572404C696E6B4C6F52613230313823.
Spread Factor| If ADR is disabled, the device will send data via this spread factor.
Confirmed Mode| If the device does not receive an ACK packet from a network server, it will resend data 3 times at most.
Rejoin Mode| Reporting interval 30 mins: the device will send specific mounts of LoRaMAC
| packets to check connection status every 30 mins; If no reply after specific packets, the device will re-join. Reporting interval > 30 mins: the device will send specific mounts of LoRaMAC packets every to check connection status every reporting interval; If no reply after specific packets, the device will re-join.
---|---
ADR Mode| Allow network server to adjust the data rate of the device.
Tx Power| Transmit power of the device.

Note:

1. Please contact sales for device EUI list if there are many units.
2. Please contact sales if you need random App keys before purchase.
3.  Select OTAA mode if you use Milesight IoT cloud to manage devices.
4. Only OTAA mode supports rejoin mode.

LoRaWAN Frequency Settings:
Go to Setting->LoRaWAN Settings of ToolBox App to select the supported frequency and select channels to send uplinks. Make sure the channels match the LoRaWAN ® gateway.

If the frequency is one of CN470/AU915/US915, you can enter the index of the channel that you want to enable in the input box, making them separated by commas.
Examples:
1, 40: Enabling Channel 1 and Channel 40
1-40: Enabling Channel 1 to Channel 40
1-40, 60: Enabling Channel 1 to Channel 40 and Channel 60
All: Enabling all channels
Null: Indicates that all channels are disabled

Note:
For -868M model, the default frequency is EU868;
For the -915M model, the default frequency is AU915.

Basic Settings

Go to “Device Settings -> Basic” of ToolBox software or “Device -> Settings -> General Settings” of ToolBox App to change the reporting interval, etc.

server.Default: 10 mins, Range: 1-1080 mins.
Temperature Unit| For the EM500-CO2/SMTC/PT100 sensor, change the temperature unit displayed on the ToolBox.
Note:

1. The temperature unit in the reporting package is fixed as °C.
2. Please modify the threshold settings if the unit is changed.
   Pressure Unit| For the EM500-PP sensor, change the pressure unit displayed on the ToolBox.
   Note:
   | 1) The pressure unit in the reporting package is fixed as kPa.
3. Please modify the threshold settings if the unit is changed.
   Change Password| Change the password for ToolBox App or software to read/write this device.

Advanced Settings

Data Collection Settings

Go to “Device Settings->Basic” of ToolBox software or “Device -> Settings -> Data Collection Settings” of ToolBox App to select the data you need to monitor. This feature is only supported by EM500-COand EM500-SMTC sensors.

Calibration Settings

Numerical Calibration:
The toolBox supports numerical calibration for all items. Go to “Device Settings -> Basic” of ToolBox software or “Device -> Settings -> Calibration Settings” of ToolBox App to type the calibration value and save, the device will add the calibration value to the raw value.

CO2 Calibration:
For EM500-CO2, ToolBox provides more calibration methods:
Manual Calibration: Put the device in an open outdoor environment for more than 10 minutes and click this button to calibrate the CO2 value.
Factory Calibration Restored: Clean the manual calibration and turn it back to factory calibration.

Abnormal Value Prevention:
For EM500-PT100/SWL/UDL, ToolBox provides an abnormal value prevention feature for results. If the current value exceeds the range of the previous value, the sensor will discard the current value and remeasure it again. Take 20% as an example, if the last value is 5 and the max range is 10, the next value should be within the range 3-7, or the sensor will measure again.

Threshold Settings

Go to “Device Settings->Basic” of ToolBox software or “Device->Setting->Threshold Settings” of ToolBox App to enable the threshold settings and input the threshold.  EM500 series will upload the current data instantly after the threshold is triggered.

Maintenance

 Upgrade

ToolBox Software:

1. Download firmware from www.milesight-iot.com to your PC.
2. Go to “Maintenance -> Upgrade” of ToolBox software, click “Browse” to import firmware and upgrade the device. You can also click “Up to Date” to search for the latest firmware of the

Toolbox App:

1. Download firmware from www.milesight-iot.com to your smartphone.
2. Open Toolbox App and click “Browse” to import firmware and upgrade the device.

Note:

1. Operation on ToolBox is not supported during the upgrade.
2. Only Android version ToolBox supports the upgrade feature.

 Backup

EM500 devices support configuration backup for easy and quick device configuration in bulk.

Backup is allowed only for devices with the same model and LoRa frequency band.

1. Go to the “Template” page on the App and save current settings as a template. You can also edit the template file.
2. Select one template file saved in the smartphone and click “Write”, then attach to another device to write configuration.

Note: Slide the template item left to edit or delete the template. Click the template to edit the configurations.

Reset to Factory Default

Please select one of the following methods to reset the device:
Via Hardware: Hold on the power button (internal) for more than 10s.
Via ToolBox Software: Go to “Maintenance->Backup and Reset” to click “Reset”.

Via Toolbox App: Go to “Device->Maintenance” to click “Reset”, then attach smartphone with NFC area to the device to complete the reset.

Installation

EM500 transceiver support wall, pole, and DIN rail mounting. Before installation, ensure the mounting bracket has been fixed to the device via screws.

Wall Mounting:

1. Drill 2 holes on the wall according to the mounting bracket, then fix the wall plugs into the wall.
2. Fix the mounting bracket to the wall via screws.
3.  Put the device onto the mounting bracket, then fix the device to the bracket with 2 fixing screws.

Pole Mounting:
Straighten out the hose clamp and slide it through the rectangular holes in the mounting bracket, wrap the hose clamp around the pole. After that use a screwdriver to tighten the locking mechanism by turning it clockwise.

DIN Rail Mounting:
Use 2 pcs of M3 × 6 flat head Phillips screws to fix the mounting clip to the bracket, and then hang the device to the DIN rail. The width of the DIN rail is 3.5 cm.

Milesight IoT Cloud Management

EM500 series can be managed by the Milesight IoT Cloud platform. Milesight IoT cloud is a comprehensive platform that provides multiple services including device remote management and data visualization with the easiest operation procedures. Please register a Milesight IoT Cloud account before operating the following steps.

1. Ensure the Milesight LoRaWAN gateway is online in Milesight IoT Cloud. For more info about connecting gateway to cloud please refer to gateway’s user guide.
2. Go to the “My Devices” page and click “+New Devices”. Fill in the SN of the device and select an associated gateway.
3. After the device is online in Milesight IoT Cloud, you can check the data via webpage or mobile App and create a dashboard for it.

Device Payload

EM500 Series use the standard Milesight IoT payload format based on IPSO. Please refer to the EM500 Series Communication Protocol; for decoders of Milesight IoT products please click here.

www.milesight-iot.com

References

• Milesight | 5G, AI, IoT and LoRaWAN®
• GitHub - Milesight-IoT/SensorDecoders
• Download Center

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