Lenco HPW-400 Bluetooth Hearing Amplifier User Manual

Lenco HPW-400 Bluetooth Hearing Amplifier

CAUTION:
Usage of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

PRECAUTIONS BEFORE USE

KEEP THESE INSTRUCTIONS IN MIND:

1. Do not cover or block any ventilation openings. When placing the device on a shelf, leave 5 cm (2”) free space around the whole device.

2. Install in accordance with the supplied user manual.

3. Keep the device away from heat sources such as radiators, heaters, stoves, candles and other heat-generating products or naked flame. The device can only be used in moderate climates. Extremely cold or warm environments should be avoided. Working temperature between 0° and 35°C.

4. Avoid using the device near strong magnetic fields.

5. Electrostatic discharge can disturb normal usage of this device. If so, simply reset and restart the device following the instruction manual. During file transmission, please handle with care and operate in a static-free environment.

6. Warning! Never insert an object into the product through the vents or openings. High voltage flows through the product and inserting an object can cause electric shock and/or short circuit internal parts. For the same reason, do not spill water or liquid on the product.

7. Do not use in wet or moist areas such as bathrooms, steamy kitchens or near swimming pools.

8. The device shall not be exposed to dripping or splashing and make sure that no objects filled with liquids, such as vases, are placed on or near the apparatus.

9. Do not use this device when condensation may occur. When the unit is used in a warm wet room with damp, water droplets or condensation may occur inside the unit and the unit may not function properly; let the unit stand in power OFF for 1 or 2 hours before turning on the power: the unit should be dry before getting any power.

10. Although this device is manufactured with the utmost care and checked several times before leaving the factory, it is still possible that problems may occur, as with all electrical appliances. If you notice smoke, an excessive build-up of heat or any other unexpected phenomena, you should disconnect the plug from the main power socket immediately.

11. This device must operate on a power source as specified on the specification label. If you are not sure of the type of power supply used in your home, consult your dealer or local power company.

12. Keep away from animals. Some animals enjoy biting on power cords.

13. To clean the device, use a soft dry cloth. Do not use solvents or petrol based fluids. To remove severe stains, you may use a damp cloth with dilute detergent.

14. The supplier is not responsible for damage or lost data caused by malfunction, misuse, modification of the device or battery replacement.

15. Do not interrupt the connection when the device is formatting or transferring files. Otherwise, data may be corrupted or lost.

16. If the unit has USB playback function, the USB memory stick should be plugged into the unit directly. Don’t use an USB extension cable because it can cause interference resulting in failing of data.

17. The rating label has been marked on the bottom or back panel of the device.

18. This device is not intended for use by people (including children) with physical, sensory or mental disabilities, or a lack of experience and knowledge, unless they’re under supervision or have received instructions about the correct use of the device by the person who is responsible for their safety.

19. This product is intended for non professional use only and not for commercial or industrial use.

20. Make sure the unit is adjusted to a stable position. Damage caused by using this product in an unstable position vibrations or shocks or by failure to follow any other warning or precaution contained within this user manual will not be covered by warranty.

21. Never remove the casing of this device.

22. Never place this device on other electrical equipment.

23. Do not allow children access to plastic bags.

24. Only use attachments/accessories specified by the manufacturer.

25. Refer all servicing to qualified service personnel. Servicing is required when the device has been damaged in any way, such as the power supply cord or the plug, when liquid has been spilled or objects have fallen into the device, when the device has been exposed to rain or moisture, does not operate normally, or has been dropped.

26. Long exposure to loud sounds from personal music players may lead to temporary or permanent hearing loss.

27. If the product is delivered with power cable or AC power adaptor:

    • If any trouble occur, disconnect the AC power cord and refer servicing to qualified personnel.
    • Don’t step on or pinch the power adaptor. Be very careful, particularly near the plugs and the cable’s exit point. Do not place heavy items on the power adaptor, which may damage it. Keep the entire device out of children’s reach! When playing with the power cable, they can seriously injure themselves.
    • Unplug this device during lightning storms or when unused for a long period.
    • The socket outlet must be installed near the equipment and must be easily accessible.
    • Do not overload ac outlets or extension cords. Overloading can cause fire or electric shock.
    • Devices with class 1 construction should be connected to a main socket outlet with a protective earthed connection.
    • Devices with class 2 construction do not require a earthed connection.
    • Always hold the plug when pulling it out of the main supply socket. Do not pull the power cord. This can cause a short circuit.
    • Do not use a damaged power cord or plug or a loose outlet. Doing so may result in fire or electric shock.

28. If the product contains or is delivered with a remote control containing coin/cell batteries:
    Warning:

    • “Do not ingest battery, Chemical Burn Hazard” or equivalent working.
    • [The remote control supplied with] This product contains a coin/button cell battery. If the battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
    • Keep new and used batteries away from children.
    • If the battery compartment does not close securely, stop using the product and keep it away from children.
    • If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

29. Caution about the use of Batteries:

    • The danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type.
    • The battery cannot be subjected to high or low extreme temperatures, low air pressure at high altitudes during use, storage or transportation.
    • Replacement of a battery with an incorrect type that can result in an explosion or the leakage of flammable liquid or gas.
    • Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion.
    • Leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or that leakage of flammable liquid or gas.
    • A battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.
    • Attention should be drawn to the environmental aspects of battery disposal.

• Unpack all parts and remove protective material.
• Do not connect the unit to the mains before checking the mains voltage and before all other connections have been made.

WARNING:

• When participating in the traffic listening to a personal music player can make the listener less aware of potential dangers such as approaching cars.
• To prevent possible hearing damage, do not listen at high volume levels for long periods.

INTRODUCTION

• The HPW-400 allows you to privately listen to your favorite music or TV show without being disturbed and at your own preferred audio volume.
• The HPW-400 is supplied with various connecting cables for the connection of practically any audio source.
• The headset is provided with its own built-in microphone which you can use for additional amplification of conversations in your direct vicinity.
• You may also pair the headset with your smart phone to answer incoming calls and have conversations.
• On the headset, you may adjust the volume and the balance between the left and right speakers and also increase the treble and/or bass.

WHAT YOU’LL FIND IN THE PACKAGING

In the packaging, you’ll find the following items:

1. Wireless and light-weight headset with built-in battery.
2. Base, provided with a charger function for the headset.
3. Power adaptor.
4. An extra set of earplugs.
5. Audio connecting wire. Use this wire to connect the base with the TV, radio or another audio source.
6. Audio adaptor wire. For connecting devices provided only with RCA or Cinch connectors.
7. Optical cable.

OVERVIEW

Headset:

1. Power slider.
2. Status LED:
   • flashing green (headset in base): the battery is being charged
   • constant green (headset in base): the battery is full
   • flashing blue (slowly): headset on standby
   • flashing blue (rapidly): headset is searching for the base / the battery is nearly exhausted
   • constant blue: headset is connected with the base
   • constant green: the headset is set to the ‘microphone boost’ position
   • flashing green: the headset is set to the ‘microphone boost’ position and the battery is nearly exhausted
   • Alternating green & blue: incoming call
3. Volume control.
4. Balance control: This allows you to increase the volume coming from the left or right ear speaker according to your own preferences.
5. Tone push-button, press repeatedly to give the treble or base an extra boost.
6. This holds the built-in NFC coil for a quick link with your mobile phone.
7. Push-button for answering an incoming call or for interrupting the music you’re listening to.
8. Power push-button for the built-in microphone, while also a push-button for paring the headset.
9. Built-in microphone.
10. Left speaker.
11. Right speaker.
12. Micro USB port to charge the headset directly without having to place it into the base.
13. Charging contacts, when placing the headset into the base, leave it sitting on these contacts.

Base:

1. Charging contacts:
   These will charge the headset when the headset is placed into the base.

2. PAIR button: to pair the headset with the base.

3. Status indicator:

   • flashing blue (slowly): base is on standby
   • flashing blue (rapidly): base is searching for the headset
   • constant blue: base is connected to the headset

4. Connection for the supplied power adaptor.

5. Connection for the audio wire.

6. Connection for the optical cable.

INSTALLATION

Base:

1. Connect the included power adaptor with the DC IN input at the rear of the base and insert the adaptor into a 230V wall socket.

2. Take the audio connecting wire and plug one side into the AUDIO IN input at the rear of the base.

3. Depending on the audio source to which the HPW-400 must be connected, one of the following situations may be applied:

   • 3.5mm earphones connection:
     This is the most commonly used connecting method for headsets or earphones. Directly connect the wire to this connector.

   • RCA or Cinch connection:
     This connection is commonly used for somewhat more professional applications or for equipment without earphones or headsets connections. In this case, use the audio adaptor wire.

To charge the headset:

1. Via the base:
   It takes approximately 2 hours to fully charge an empty battery, however for first time use it’s recommended to continuously charge the battery for 4 to 5 hours.

2. To charge directly:
   Slide the ON/OFF switch to the OFF position and connect the power adaptor to the USB port on the side of the headset.

OPERATION

In this description of the functions of the HPW-400 it’s assumed that the set is connected according to the instructions in chapter 4, that the battery is fully charged and that the base is connected to a TV, radio or similar signal source.

To switch on the headset:

Use the ON/OFF switch on the side of the headset to switch the headset on or off.

When switched on, the status LED will flash briefly while the headset starts searching for the base.

ATTENTION: when removing the headset from the base while the ON/OFF switch is set to the ON position, you’ll have to first slide the switch to OFF and then back to ON.

Volume and balance:

Tone correction:
You may use the TONE push-button on the base to enable the tone correction and to adjust the sound to your own preferences. Tone signals in the ear speakers will inform you of the chosen setting:

• 1 tone signal: treble is boosted
• 2 tone signals: treble & bass are boosted
• 3 tone signals: only the bass is boosted
• long tone signal: no tone correction
  Attention, this tone correction only influences the signal send via the base to the headset. It has no effect on the pitch of the microphone build into the headset. See also the following item.

Microphone function:

The headset is provided with a built-in microphone. This microphone amplifies the sounds coming from your immediate vicinity (such as a conversation) to reproduce them through the ear speakers. Switch on the headset and 1x press the MIC button to enable this function; the green status indicator will illuminate. Press the MIC button again to disable this function. Attention, the push-button for the tone correction (see above) has no effect on the microphone sound. The TV, radio, etc. connected to the base doesn’t need to be switched on to use this function.

USE IN COMBINATION WITH A MOBILE PHONE

You may pair the HPW-400 with your telephone. After doing so, when you’re listening to the radio or TV and you receive an incoming call, you may use the headset to answer the call and have your telephone conversation via the headset fully hands-free. At the end of the conversation, the device will switch back to the radio or TV.

To pair the headset with the telephone:

Via NFC (Near Field Communication): If your mobile phone is provided with the NFC functionality (Near Field communication), you may pair the headset with your phone as follows:

1. switch on the NFC function of your mobile phone
2. switch on the headset
3. hold the phone against the headset according to the below figure
4. the headset and phone will be paired after several seconds. NOTE: The NFC pairing function does not work with IOS devices.

Via the Bluetooth menu: (optional)
If your phone is not provided with NFC, you may pair the headset with your phone as follows.

1. switch on the base and headset and make sure they are connected with each other (check this by briefly listening to the sound of your radio or TV).
2. remove the adaptor of the base from the wall socket.
3. on the headset, press and hold the MIC/PAIR button for approx. 5 seconds until the blue status LED starts flashing rapidly
4. switch on the Bluetooth function of your mobile phone and have the phone search for available devices. After several seconds, the “Lenco HPW-400” will be found. Confirmed the pairing of the device.
5. switch off the Bluetooth function of your phone
6. insert the power adaptor of the base back into the wall socket and wait until the headset is reconnected with the base
7. you may now switch the Bluetooth function of your phone back on again (check whether any profile must be adjusted for telephone audio)

Operation:

Receiving an incoming call while listening to the radio or TV:

1. the sound of the radio or TV is interrupted and you’ll hear a tone in the ear speakers
2. press the button to answer the telephone call
3. you now have your conversation via the microphone and the speakers of the headset
4. at the end of the conversation the sound of the radio or TV is enabled again

To listen to music on your phone:

1. remove the adaptor of the base from the wall socket to ensure that the connection between the headset and the base is interrupted
2. make sure that the Bluetooth music option is enabled on your phone
3. press the button on the headset to start playing the music  on your phone

If now you’d like to return to the base of the HPW-400, switch off the Bluetooth function of the phone, insert the adaptor of the base back into the wall socket, briefly place the headset onto the base and pick it up again (don’t forget to briefly slide the ON/OFF switch to OFF and then to ON to switch the headset on again). After reconnecting the headset with the base, you may switch the Bluetooth function of the phone back on again.

BATTERY

To charge:

• The battery in the headset may be charged by placing the headset into the base or by connecting the power adapter to the headset directly.
• While the battery is being charged, the status LED on the headset will be flashing in a green color. When the battery is charged, the trickle charge function is enabled and the status LED will remain lit in a green color.
• It takes 1.5 to 2 hours to fully charge an empty battery.
• You may simply leave the headset in the base. The trickle charge function maintains the battery charge without any risk of overcharging.

Empty battery notification:
5 minutes before the Headset battery becomes exhausted, you’ll hear beeps in the headset while the status LED starts flashing rapidly in the blue color. Now place the headset onto the base to recharge the battery.

PROBLEMS AND POSSIBLE SOLUTIONS

The headset doesn’t work / no sound:

• The base isn’t switched on. Check whether the adaptor is connected and inserted into the wall socket.
• The headset isn’t switched on or the battery is empty. Switch on the headset by sliding the switch to ON. If the LED still doesn’t illuminate, then the battery is exhausted. Please charge it immediately.
• When the headset was set to ON when you took the headset from the base, you must first slide the switch to OFF and then back to ON to enable the headset.
• The source that must provide the audio (TV, radio) isn’t switched on or its volume is set to zero. Switch on the audio source or increase the volume somewhat.
• The volume of the headset is set to zero. Use the volume control of the headset to increase the volume.
• You’re out of range from the base. Decrease the distance.
• The headset is paired with the phone and not with the TV or radio. If necessary, refer to the end of paragraph 6.2 for how to re-register the headset on the base.

The switch of the headset is set to ON, but the Status LED is not illuminated:
The headset was just taken from the base. Briefly slide the switch of the headset to OFF and back to ON to enable the headset again.

Only one side can be heard:
The balance control of the headset is turned fully to one side. Turn this control to the center position to set both ear speakers to the same volume.

The sound is distorted:

• The volume of the input signal is too high, causing the HPW-400 to sound distorted. Decrease the volume of the audio source (TV, radio, etc.).
• The volume of the input signal is too weak for the HPW-400 to properly process. Increase the volume of the audio source (TV, radio, etc.).
• The battery of the headset is nearly exhausted. Charge the battery.
• You’re out of range from the base. Decrease the distance.

SPECIFICATIONS

• Carrier frequency: 2.4GHz
• Maximum power: <3.6dBm
• Power supply: Base: 5V 550mA
• Headset: 3.7V 380mAh Lithium Polymer battery
• Sound frequency: 70Hz – 18KHz
• Distortion: <1%
• Signal-to-noise Ratio: >75dB
• Range: up to 15 meters in an open area
• Battery recharge time: 1.5 ~ 2 hours
• Battery usage time: up to 5 hours, depending on the condition of the battery

Guarantee

• Lenco offers service and warranty in accordance to European law, which means that in case of repairs (both during and after the warranty period) you should contact your local dealer.
• Important note: It is not possible to send products that need repairs to Lenco directly.
• Important note: If this unit is opened or accessed by a non-official service center in any way, the warranty expires.
• This device is not suitable for professional use. In case of professional use, all warranty obligations of the manufacturer will be voided.

Disclaimer

Updates to Firmware and/or hardware components are made regularly. Therefore some of the instructions, specifications and pictures in this documentation may differ slightly from your particular situation. All items described in this guide for illustration purposes only and may not apply to a particular situation. No legal right or entitlements may be obtained from the description made in this manual.

Disposal of the Old Device

This symbol indicates that the relevant electrical product or battery should not be disposed of as general household waste in Europe. To ensure the correct waste treatment of the product and battery, please dispose them in accordance to any applicable local laws of requirement for disposal of electrical equipment or batteries. In so doing, you will help to conserve natural resources and improve standards of environmental protection in treatment and disposal of electrical waste (Waste Electrical and Electronic Equipment Directive).

CE Marking

Hereby, Lenco Benelux B.V., Thermiekstraat 1a, 6361 HB Nuth, The Netherlands, declares that this product is in compliance with the essential EU directive requirements. The declaration of conformity may be consulted via techdoc@commaxxgroup.com

Service
For more information and helpdesk support, please visit www.lenco.com Lenco Benelux BV, Thermiekstraat 1a, 6361 HB Nuth, The Netherlands.

References

• Lenco.com | Officiële Lenco Webshop‎

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