ikuu Mercator Ikuü Apps User Guide

zigbee pairing instructions

If you require any assistance, you can speak to our customer service team directly via phone on 1300 552 255 (AU) or 0800 003 329 (NZ) , or via email at customercare@mercator.com.au

You can also visit ikuu.com.au to access troubleshooting guides and advice on how to get the most from your Mercator Ikuü products, such as guides on scenes and automation.

1 Set Up the App

1. Download the Mercator Ikuü app.
2. Tap ‘create new account’ or ‘log in to account’.
3. Follow the in-app prompts and tap ‘OK’.

2 Connecting a Product to the Hub

1. To pair a Mercator Ikuü Zigbee product to your hub, press the button on the side of the hub once (do not hold). The LED light will blink slowly.
2. Activate your product’s pairing mode by following the ‘Connect to the App’ instructions below. Once in pairing mode, the hub will automatically detect the product and add it to the app.

3 Connect to the App

To connect your power point to the app, you must first enter pairing mode. All Mercator Ikuü Zigbee products require a Mercator Ikuü Zigbee hub. This fixture must be installed only by a licensed electrician and in accordance with requirements of AS/NZS 3000.

Activate Pairing Mode:

Turn the ceiling light on and off at the power switch 5 times in quick succession. The ceiling light will start to pulse rapidly (approx. 8 times every 5 seconds).

Pairing Your Product:

If the product isn’t paired after completing the steps in ‘Connecting a Product to the Hub’, follow the steps below. Make sure your product is still in pairing mode.

1. Open the Mercator Ikuü app. Make sure your hub’s Zigbee LED isn’t flashing. If it is flashing press the button on the side once. It should now stop flashing.
2. Tap + > Add Device > Auto Scan. The discovery process will begin.
3. When your product is discovered, tap ‘next’.
4. Once pairing is complete, you can edit your light switch’s name (optional).
5. To finish the pairing process, tap ‘done’.

Note: If the pairing process doesn’t work, and you are certain that the password for your 2.4GHz Wi-Fi network is correct, try pairing in AP mode. Refer to our website for details.

4 Voice Assistant Setup (Optional)

Google Assistant

1. Open the google home app and sign in to your google account.
2. Tap + and select Set Up Device > Have Something Already Set Up?
3. Select Mercator Ikuü from the list or type Mercator Ikuu in the search bar.
4. Type in your Mercator Ikuü login details.
5. Tap Link Now > Authorise.

Amazon Alexa

1. Open the Amazon Alexa app and sign in to your Alexa account.
2. Tap More > Skills & Games. 3. Search for Mercator Ikuu and tap ‘enable’. 4. Enter your Mercator Ikuü account details and tap ‘link now’.

explore the range

app features

Want more from your products? The Mercator Ikuü app can help you to customise your smart products any way you like. Detailed guides on these features can be found at www.ikuu.com.au.

• Rooms
  Separate your products within the app for easy control based on their location.

• Scenes
  Control multiple products from any room at the same time.

• Automation
  Create triggers that allow products to complete actions automatically. These triggers can be based on time, sensors, or even other products.

• Routines
  Use Mercator Ikuü with other household products to create simple voice commands that trigger customised actions based on your daily activities.

• Timers
  Use a range of scheduling and countdown timers that trigger actions.

• Alerts
  Manage the kinds of alerts you receive from your products (e.g. security products).

• Sharing
  Share access of your products with others.

• In-App Customer Service
  Talk to our customer service team directly through the app if you have any issues.

For guides on using these features in the app and to see our broad range of smart products, visit www.ikuu.com.au

You can speak to our customer service team directly via phone on 1300 552 255 (AU) or 0800 003 329 (NZ) , or via email at customercare@mercator.com.au

Want more Mercator Ikuü? Visit ikuu.com.au to explore our whole range of smart products!

MRIN005518

References

• Homepage | Ikuü
• Homepage | Ikuü

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