MERCATOR ikuu 164702 Smart Video Doorbell User Guide

SMART VIDEO DOORBELL
**QUICK START GUIDE

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Introduction

This smart video doorbell is designed for use in homes, apartments, offices, garages, and sheds. It’s easy to set up and operate, giving you and your family the security and peace of mind that you deserve.
You can monitor your video doorbell remotely through the Mercator Ikuü app, which can be downloaded for free from the Apple App Store and Google Play Store.

Contents

Screws

Identification

Set Up the App

1. Download the Mercator Ikuü app.
2. Tap ‘create new account’ or ‘login to account’.
3. Follow the in-app prompts and tap ‘OK’.

Connect Your Video Doorbell to the App

1. Log in to the Mercator Ikuü app.
Note: Ensure your Video Doorbell is in pairing mode.
The LED should be flashing blue. If it isn’t, use the reset pin to press and hold the reset button on the side of the unit for 5 seconds and wait for the Video Doorbell to restart.| 2. Tap the icon and select ‘Add Device’.
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3. Select ‘Doorbell’ from the sidebar, and then tap the  Video Doorbell icon.| 4. When the prompt appears, tap ‘next step’.
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5. Enter your Wi-Fi name and password, then tap  ‘Confirm’.| 6. When the prompt appears, tap ‘Continue’.
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7. Place the camera eye over the QR code to scan (holding the camera 15cm away from your mobile screen). When you hear the prompt, tap ‘I Heard a Prompt’.| 8. The app will begin connecting to your video doorbell. When it reaches 100%, you will be taken to  the product’s settings page.
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9. Update the name of the device and assign it to a room (optional), therapy ‘Done’. If you don’t see the screen shown, the doorbell did not pair successfully. Please retry from step 1.| 10. The camera feed will open, and you will be prompted to allow access to your device’s microphone. Tap ‘OK’ to continue. Your camera is now connected and ready for use.
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Doorbell Functions

| Take a photo of the live video feed, which will be saved to the photo album.
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| Speak through the doorbell speaker via your phone microphone.
| Take a video of the live video feed, which will be saved to the photo album. Event Recording only.
| Review camera footage from the SD card (if installed).
| Adjust motion detection settings.
| View previously saved photos and video recordings. You can download these to your local mobile device.
| Adjust the date when reviewing playback.

Pairing Your Indoor Chime Unit

1. In a location near your door and with good Wi-Fi coverage, power on your indoor chime unit with either a standard USB-A port or the provided DC power adaptor.
   The status light will blink red to indicate that the chime is ready for pairing.

2. To put the chime in pairing mode, push the reset button once (located at the rear of the chime unit). The status light will blink continuously. Ensure that it is blinking for at least 5 seconds before completing step 3.

3. In the app, navigate to settings > bell settings > bind. The status light will stop blinking and remain solid blue to indicate that the chime is paired. After successfully pairing the indoor chime unit, you can adjust the ringtone and volume.

Note: If your chime unit is showing as paired, but makes no sound when the doorbell is pressed, try unbinding the chime unit and binding it again. Ensure that the status light indicator is blinking slowly and continuously before tapping ‘bind’ in the app. If there is still no sound when the doorbell is pressed, try moving it closer to the video doorbell unit.

Installation Instructions

Before choosing your location, check the Wi-Fi strength/coverage in that area.
WARNING: Do not connect both power supplies together at any time.
IMPORTANT: Mount the doorbell under the eave and avoid placing it in direct sunlight and extreme weather. Do not mount the doorbell unit on metal or near metal door frames,  security door, or proximity any metal door furniture as this might affect the functionality of the doorbell.
Please note: The below image shows the doorbell angle view. Install it in a suitable location with Wi-Fi coverage (Fig.01).

There are two mounting methods to choose from.
Note: The angled wall mount requires a flat wall mount for installation.

1. Position a 12V DC power adaptor to an outlet as close to your mounting location as possible. Do not plug in your adaptor.

2. Route adaptor wire with an extension cord to doorbell location. Do not connect to the doorbell.

3. Mark screw position using a bracket. Pass 12V DC adaptor with extension cord through middle of the brackets (Fig.02)

4. a) Angled Wall Mount Using both mounts, secure to the mounting surface with supplied screws and wall plugs (Fig.02)
   b) Flat Wall Mount Install as described above without angled wall mount.

5. Connect 12V DC adaptor with an extension cord to the two terminals at the back of the doorbell Fig.03.

6. Install the doorbell to the bracket using supplied grub screw Fig.04.

7. Plug in a 12V DC adaptor and your doorbell is ready for use.

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Note:

• This doorbell requires a network device (e.g. wireless/non-wireless router, network switch, etc.) that is connected to the internet for setup and use. This network device is not supplied with this kit.
• This doorbell might experience network, motion command and live transmission delay issues. This is normal, due to the connected network, 3G/4G mobile network,  server overflow or internet upstream speed, download speed and video resolution. To reduce delay, it is recommended to reduce the video quality or contact your mobile/network service provider.

App Features

Want more from your products? The Mercator Ikuü app can help you to customize your smart products any way you like. Detailed guides on these features can be found at  www.ikuu.com.au.

**| Rooms
Separate your products within the app for easy control based on their location.
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**| Scenes
Control multiple products from any room at the same time.
**| Automation
Create triggers that allow products to complete actions automatically. These triggers
can be based on time, sensors, or even other products.
**| Routines
Use Mercator Ikuü with other household products to create simple voice commands
that trigger customized actions based on your daily activities.
**| Timers
Use a range of scheduling and countdown timers that trigger actions.
**| Alerts
Manage the kinds of alerts you receive from your products (e.g. security products).
**| Sharing
Share access of your products with others.
**| In-App Customer Service
Talk to our customer service team directly through the app if you have any issues.

For guides on using these features in the app and to see our broad range of smart products, visit www.ikuu.com.au
You can speak to our customer service team directly via phone on 1300 552 255 (AU) or 0800 003 329 (NZ) , or via email at customercare@mercator.com.au

Warranty

Mercator guarantees this product against defects of materials and workmanship for a period of 36 months from the date of purchase provided the product is used for its proper purpose, in accordance with Mercator’s recommendations and within such voltage and current limits as are specified by Mercator in relation to the product. Mercator will at its own option and cost make good, or replace this product with the same or similar product and return it to you, or provide a credit for any product manufactured or supplied by it, which proves to be defective within the limits set out above provided that no repairs, alterations or modifications to the product have been undertaken or attempted by anyone, other than Mercator or its authorized agents. Should you wish to make a claim under this guarantee, the product and proof of purchase must be returned prepaid by you to the place of purchase.
This guarantee is in addition to and does not take away from any other rights and remedies you may have under any relevant law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Please retain your proof of purchase for all warranty claims.

For all Sales & Warranty inquiries
Mercator (ACN 005 946 958)
Building 3, 31-41 Joseph Street,
Blackburn North, Victoria, 3130
P.O. Box 1065, Blackburn North LPO
Blackburn North, 3130
For sales and product information telephone
Customer Service: 1300 552 255
MRIN005202/2

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