ikuu Mercator App for Android Instructions

June 5, 2024
ikuu

**ikuu Mercator App for Android Instructions

**

zig bee pairing instructions

If you require any assistance, you can speak to our customer service team directly via phone on 1300 552 255 (AU) or 0800 003 329 (NZ), or via email at customercare@mercator.com.au

You can also visit ikuu.com.au to access troubleshooting guides and advice on how to get the most from your Mercator Ikuü products, such as guides on scenes and automation.

Set Up the App

  1. Download the Mercator Ikuü app.
  2. Tap ‘create new account’ or ‘log in to account’.
  3. Follow the in-app prompts and tap ‘OK’.

Connecting a Product to the Hub

  1. To pair a Mercator Ikuü Zigbee product to your hub, press the button on the side of the hub once (do not hold). The LED light will blink slowly.
  2. Activate your product’s pairing mode by following the ‘Connect to the App’ instructions below. Once in pairing mode, the hub will automatically detect the product and add it to the app.

Connect to the App

To connect your globe to the app, you must first enter pairing mode. All Mercator Ikuü Zigbee products require a Mercator Ikuü ZigBee hub.

Activate Pairing Mode:
  1. Plug your globe into a globe socket and switch the power on.
  2. Turn the globe on and off at the power switch 3 times in quick succession. The globe will flash then start to pulse rapidly

Pairing Your Product:
If the product isn’t paired after completing the steps in ‘Connecting a Product to the Hub’, follow the steps below. Make sure your globe is still in pairing mode

  1. hub’s Zigbee LED isn’t flashing. If it is flashing press the button on the side once. It should now stop flashing.
  2. Tap + > Add Device > Auto Scan. The discovery process will begin.
  3. When your product is discovered, tap ‘next’.
  4. Once pairing is complete, you can edit your light switch’s name (optional).
  5. To finish the pairing process, tap ‘done’.
    Add Device Page

Voice Assistant Setup (Optional)

Google Assistant
  1. Open the Google Home app and sign in to your Google account.
  2. Tap + and select Set Up Device > Have Something Already Set Up?
  3. Select Mercator Ikuü from the list or type Mercator Ikuu in the search bar.
  4. Type in your Mercator Ikuü login details.
  5. Tap Link Now > Authorize.

Amazon Alexa

  1. Open the Amazon Alexa app and sign in to your Alexa account.
  2. Tap More > Skills & Games.
  3. Search for Mercator Ikuü and tap ‘enable’.
  4. Enter your Mercator Ikuü account details and tap ‘link now’.

Explore the range

Explore the range

Want more Mercator Ikuü? Visit ikuu.com.au  to explore our whole range of smart products!

app features

Want more from your products? The Mercator Ikuü app can help you to customize your smart products any way you like. Detailed guides on these features can be found at www.ikuu.com.au.

Rooms
Separate your products within the app for easy control based on their location.
Scenes
Control multiple products from any room at the same time.
Automation
Create triggers that allow products to complete actions automatically. These triggers can be based on time, sensors, or even other products.
Routines
Use Mercator Ikuü with other household products to create simple voice commands that trigger customized actions based on your daily activities.
Timers
Use a range of scheduling and countdown timers that trigger actions.
Alerts
Manage the kinds of alerts you receive from your products (e.g. security products).
Sharing
Share access of your products with others.
In-App Customer Service
Talk to our customer service team directly through the app if you have any issues.

For guides on using these features in the app and to see our broad range of smart products, visit: www.ikuu.com.au.

You can speak to our customer service team directly via phone on 1300 552 255 (AU) or 0800 003 329 (NZ),
or via
email at customercare@mercator.com.aLogo

References

Read User Manual Online (PDF format)

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