RISCO RW332KP Panda Wireless LCD Keypad Instructions

RISCO RW332KP Panda Wireless LCD Keypad

INTRODUCTION

The 2-Way WL Panda keypad is used to remotely program and operate the RISCO wireless security systems. Being bi-directional, the 2-Way keypad receives a reply status indication from the panel for each command sent to the panel. You can operate the keypad either using a code or a proximity tag.

MAIN FEATURES

• Bi-directional Wireless Communication
• Full wireless installer programming
• Up to 3 Wireless keypads per system
• S.O.S / Two way communication emergency key
• Proximity tag operation
• Double tamper protection (Box & Wall)
• Battery economy mode

COMMUNICATION SETUP

The wireless Panda keypad must identify itself to the system receiver. This can be done by typing the 11 digit serial number of the keypad into the system or using RF mode. To set up the keypad using the serial number refer to the security system installation manual.

Setup using RF communication:

1. Set the receiver to Learn Mode.
2. Send a Write message by pressing both keys simultaneously for at least 2 seconds. In a voice supported system, the keypad will sound a confirmation beep and the system will beep to acknowledge.
3. If required to change the keypad’s default settings, configure the keypad’s parameters according to the system installation manual.

Note : Adding the keypad to the system can be done remotely using the configuration software by entering the serial number of the keypad.

MOUNTING THE KEYPAD

Mount the keypad on the wall using the supplied mounting bracket.

Note : Before mounting the keypad test the keypad communication with the system.

1. Remove the fastening screw that secures the mounting bracket to the keypad (see Figure 1).
2. Separate the mounting bracket from the keypad (see Figure 2).
3. Release battery cover from the keypad’s battery compartment (see Figure 3).
4. Attach the battery cable to the battery connector (see Figure 4), insert the batteries (while paying attention to the polarity of the batteries) and close the battery compartment.
5. Allocate the Keypad to the Receiver (see Communication Setup).
6. Using the mounting holes as a template secure the mounting bracket to the wall (see Figure 5).
7. Mount the keypad to the mounting bracket and insert the fastening screw to lock the keypad (see Figures 6 and 1).

MAIN USER OPERATIONS

The following list details the user operations from the wireless Panda keypad. User operation can be defined to be activated by a quick mode or high security mode that requires the use of a code or proximity tag. In the high security mode, the proximity tag can be used as a substitute for entering a user code when the display prompts to “Insert a code”.

**COMMON OPERATIONS

**

1. Operations are performed by Normal press
2. Consult your installer for the operations defined with a code.
3. For optimal use of the proximity tag, use it from a distance of 1-2 cm from the top-right corner of the keypad.

KEY OPERATION

setting, unsetting, or used to activate specific functions
****| In Normal Operation mode: Used to enter the User Functions menu

In User Functions menu: Used to move back one step in the menu

****| In Normal Operation mode: Used for Disarming (Unsetting).

In User Functions menu: Used to terminate commands and confirm data to be stored.

****| Used to scroll up a list or to move the cursor to the left;

i Provides the system status

Long press on i provides system status with voice (in a voice supported system)

| Used to scroll down a list or to move the cursor to the right.
| Changes data

ADVANCED OPERATIONS

1. All operations are available while keypad is turned on (Not in Sleep Mode). All operations are performed by Normal press (with beep), unless otherwise mentioned.
2. Ask your installer for the keys definition
3. In voice supported systems. Not applicable for WiComm Pro
4. Ask your installer whether outputs control is applicable or not and which output is assigned to which key
5. Ask your installer for the macro defined for each key.

ICONS INDICATION

Key| Function|
---|---|---
| On| The system is armed in Full Armor Stay Arm mode
Off| System is disarmed
Slow Flash| The system is in Exit/Entry Delay
Rapid Flash| Alarm condition
| On| The system is in Stay Arm mode (Part Set) or Zone Bypass mode
Off| No bypass zones in the system
| On| System is ready to be armed
Key| Function|
---|---|---
| Off| System is not ready to be armed
Slow Flash| System ready to be armed while Exit/Entry zone is open
| On| System Trouble
Off| System is operating normally
| On| Tamper in the system
Off| No tamper in the system
****| On| System connected to cloud
Slow Flash| Cloud connectivity trouble
Off| No cloud connection configured

Proximity Tag Operation
Present the RFID (Proximity Tag) to the keypad as shown in the following illustrations:
Note : Before using the Proximity Tag, wake up the keypad by pressing any button on the keypad.

SLEEP MODE
For extending the battery life of the keypad, the keypad is designed with a Sleep mode function. By default, 10 seconds after the last key has been pressed, the keypad will turn off its display and LEDs. The time can be configured by your installer to a maximum of 60 seconds.

REPLACING BATTERIES

1. Remove the fastening screw that secures the mounting bracket to the keypad (see Figure 1).
2. Slide the keypad and remove it from the mounting bracket.
3. Remove the battery compartment cover.
4. Disconnect the battery cable from the battery connector.
5. Replace the batteries while paying attention to the polarity of the batteries.
6. Reconnect the battery cable to the battery connector.
7. Close the battery compartment cover, place the keypad back on the wall and secure the screw to its place.

CAUTION:
Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to local regulations.

CHANGING KEYPAD PARAMETERS

Any change performed in the definition of the keypad parameters also requires updating the keypad. This is performed by pressing the key for 2 seconds. The panel will then send an update to the keypad.

TECHNICAL SPECIFICATION

Electrical

Battery Type| CR123, 3V Lithium battery (x 4)

RW332KPP8BTA: 3V, 10 Ah flat Lithium battery (x 1)

Current Consumption| Standby current 9µA, Max current 150 mA
Power Output| 868.65MHz: 10 mW
Frequency| 433.92, 868.65, 915 MHz
Modulation Type| OOK
Typical Battery Life| 3 years
Low battery indication| 2.6 V
Proximity RF frequency| 13.56 MHz
Physical
Dimension (HxWxD)| 178 x 103 x 38 mm (7 x 4.1 x 1.5“)
Weight (Including batteries)| 0.435 kg
Environmental
Operating temperature| -10°C to 55°C (14°F to 131°F)
Storage temperature| -20°C to 60°C (-4°F to 140°F)
Humidity Range| Average relative humidity: 75%
Standard Compliance| EN 50131-1, EN 50131-3 Grade 2, Environmental Class II, EN 50131-6 Type C, EN 50131-5-3

Standard Limited Product Warranty (“Limited Warranty”)

RISCO Ltd. (“RISCO”) guarantee RISCO’s hardware products (“Products”) to be free from defects in materials and workmanship when used and stored under normal conditions and in accordance with the instructions for use supplied by RISCO, for a period of (i) 24 months from the date of delivery of the Product ( the “Warranty Period”). This Limited Warranty covers the Product only within the country where the Product was originally purchased and only covers Products purchased as new. Contact with customers only. This Limited Warranty is solely for the benefit of customers who purchased the Products directly from RISCO or from an authorized distributor of RISCO. RISCO does not warrant the Product to consumers and nothing in this Warranty obligates RISCO to accept Product returns directly from end users who purchased the Products for their own use from RISCO’s customer or from any installer of RISCO, or otherwise provide warranty or other services to any such end user directly. RISCO’s authorized distributor or installer shall handle all interactions with its end users in connection with this Limited Warranty. RISCO’s authorized distributor or installer shall make no warranties, representations, guarantees or statements to its end users or other third parties that suggest that RISCO has any warranty or service obligation to, or any contractual privy with, any recipient of a Product. Remedies. In the event that a material defect in a Product is discovered and reported to RISCO during the Warranty Period, RISCO shall accept return of the defective Product in accordance with the below RMA procedure and, at its option, either (i) repair or have repaired the defective Product, or (ii) provide a replacement product to the customer. Return Material Authorization. In the event that you need to return your Product for repair or replacement, RISCO will provide you with a Return Merchandise Authorization Number (RMA#) as well as return instructions. Do not return your Product without prior approval from RISCO. Any Product returned without a valid, unique RMA# will be refused and returned to the sender at the sender’s expense. The returned Product must be accompanied with a detailed description of the defect discovered (“Defect Description”) and must otherwise follow RISCO’s then-current RMA procedure published in RISCO’s website at www.riscogroup.com in connection with any such return. If RISCO determines in its reasonable discretion that any Product returned by customer conforms to the applicable warranty (“Non-Defective Product”), RISCO will notify the customer of such determination and will return the applicable Product to customer at customer’s expense. In addition, RISCO may propose and assess customer a charge for testing and examination of Non-Defective Product.

Entire Liability. The repair or replacement of Products in accordance with this Limited Warranty shall be RISCO’s entire liability and customer’s sole and exclusive remedy in case a material defect in a Product is discovered and reported as required herein. RISCO’s obligation and this Limited Warranty are contingent upon the full payment by customer for such Product and upon a proven weekly testing and examination of the Product functionality.
Limitations. This Limited Warranty is the only warranty made by RISCO with respect to the Products. The warranty is not transferable to any third party. To the maximum extent permitted by applicable law, this Limited Warranty shall not apply and will be void if: (i) the conditions set forth above are not met (including, but not limited to, full payment by customer for the Product and a proven weekly testing and examination of the Product functionality); (ii) if the Products or any part or component thereof: (a) have been subjected to improper operation or installation; (b) have been subject to neglect, abuse, willful damage, abnormal working conditions, failure to follow RISCO’s instructions (whether oral or in writing); (c) have been misused, altered, modified or repaired without RISCO’s written approval or combined with, or installed on products, or equipment of the customer or of any third party; (d) have been damaged by any factor beyond RISCO’s reasonable control such as, but not limited to, power failure, electric power surges, or unsuitable third party components and the interaction of software therewith or (e) any failure or delay in the performance of the Product attributable to any means of communication provided by any third party service provider, including, but not limited to, GSM interruptions, lack of or internet outage and/or telephony failure.

BATTERIES ARE EXPLICITLY EXCLUDED FROM THE WARRANTY AND RISCO SHALL NOT BE HELD RESPONSIBLE OR LIABLE IN RELATION THERETO, AND THE ONLY WARRANTY APPLICABLE THERETO, IF ANY, IS THE BATTERY MANUFACTURER’S WARRANTY. RISCO does not install or integrate the Product in the end user’s security system and is therefore not responsible for and cannot guarantee the performance of the end user’s security system which uses the Product or which the Product is a component of.

This Limited Warranty applies only to Products manufactured by or for RISCO. Further, this Limited Warranty does not apply to any software (including operating system) added to or provided with the Products or any third-party software, even if packaged or sold with the RISCO Product. Manufacturers, suppliers, or third parties other than RISCO may provide their own warranties, but RISCO, to the extent permitted by law and except as otherwise specifically set forth herein, provides its Products “AS IS”. Software and applications distributed or made available by RISCO in conjunction with the Product (with or without the RISCO brand), including, but not limited to system software, as well as P2P services or any other service made available by RISCO in relation to the Product, are not covered under this Limited Warranty. Refer to the Terms of Service at: https://riscocloud.com/ELAS/WebUI/UserLogin/License for details of your rights and obligations with respect to the use of such applications, software or any service. RISCO does not represent that the Product may not be compromised or circumvented; that the Product will prevent any personal injury or property loss by burglary, robbery, fire or otherwise, or that the Product will in all cases provide adequate warning or protection. A properly installed and maintained alarm may only reduce the risk of a burglary, robbery or fire without warning, but it is not insurance or a guarantee that such will not occur or will not cause or lead to personal injury or property loss.

CONSEQUENTLY, RISCO SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS BASED ON ANY CLAIM AT ALL INCLUDING A CLAIM THAT THE PRODUCT FAILED TO GIVE WARNING. EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, RISCO AND ITS LICENSORS HEREBY DISCLAIM ALL EXPRESS, IMPLIED OR STATUTORY, REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS WITH REGARD TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, RISCO AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT: (I) THE OPERATION OR USE OF THE PRODUCT WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE; (ii) THAT ANY FILES, CONTENT OR INFORMATION OF ANY KIND THAT MAY BE ACCESSED THROUGH THE PRODUCT SHALL REMAIN SECURED OR NON DAMAGED. CUSTOMER ACKNOWLEDGES THAT NEITHER RISCO NOR ITS LICENSORS CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES, INCLUDING THE INTERNET, GSM OR OTHER MEANS OF COMMUNICATIONS AND THAT RISCO’S PRODUCTS, MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH MEANS OF COMMUNICATIONS. RISCO IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. RISCO WARRANTS THAT ITS PRODUCTS DO NOT, TO THE BEST OF ITS KNOWLEDGE, INFRINGE UPON ANY PATENT, COPYRIGHT, TRADEMARK, TRADE SECRET OR OTHER INTELLECTUAL PROPERTY RIGHT IN ANY EVENT RISCO SHALL NOT BE LIABLE FOR ANY AMOUNTS REPRESENTING LOST REVENUES OR PROFITS, PUNITIVE DAMAGES, OR FOR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF THEY WERE FORESEEABLE OR RISCO HAS BEEN INFORMED OF THEIR POTENTIAL.

Contacting RISCO Group
RISCO Group is committed to customer service and product support. You can contact us through our website www.riscogroup.com or via the following:

Belgium (Benelux)

Tel: +32-2522-7622

support-be@riscogroup.com

| Israel

Tel: +972-3-963-7777

support@riscogroup.com

| United Kingdom

Tel: +44-(0)-161-655-5500

support-uk@riscogroup.com

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China (Shanghai)

Tel: +86-21-52-39-0066

support-cn@riscogroup.com

| Italy

Tel: +39-02-66590054

support-it@riscogroup.com

| USA

Tel: +1-631-719-4400

support-usa@riscogroup.com

France

Tel: +33-164-73-28-50

support-fr@riscogroup.com

| Spain

Tel: +34-91-490-2133

support-es@riscogroup.com

|

References

• riscogroup.com

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