X Hex Sense – Extender DIY Security System User Manual

: June 5, 2024
: X Hex

Table of Contents

Welcome to the Hex family.
SYSTEM & REQUIREMENTS
GETTING TO KNOW YOUR HEX DEVICES
- Hex Sense
PRODUCT SPECIFICATIONS
LIGHT INDICATORS
SAFETY NOTICES
FCC COMPLIANCE
PROHIBITION OF CO-LOCATION
PRIVACY & TERMS
LIMITED WARRANTY
RECYCLING YOUR DEVICE PROPERLY
OPERATING INSTRUCTIONS & TROUBLESHOOTING
NEED MORE HELP?
References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

Welcome to the Hex family.

A simpler, smarter way to protect your home.

SYSTEM & REQUIREMENTS

Hex Home is for indoor use only; the system is at its best performance when the devices are on the same floor.

GETTING TO KNOW YOUR HEX DEVICES

Hex Sense

IMPORTANT TO KNOW:

When plugging in your Hex Sense into the outlet, make sure it looks like this:

Hex Sense C

Place the logo on the bottom of the device, towards the floor.
Use the top outlet

PRODUCT SPECIFICATIONS

Electrical Rating: 100V-120V, 50/60Hz, 0.2A
Wireless: 802.11 a/n 1×1 5GHz, BLE 4.2
Temperature Rating: 0 – 40ºC
Size: Ø55.7mm x 35.5mm
Weight: 61g

LIGHT INDICATORS

White Blinking Updating
Yellow Solid Motion detected light
Red Solid Communication error

For detailed specs, please visit: myhexhome.com/faq

SAFETY NOTICES

Use this product in environments with ambient temperatures between 0°C(32°F) and 40°C(104°F).
Refer to the rating label on the bottom of your product and ensure your power adapter complies with this rating.
DO NOT place on uneven or unstable work surfaces. Seek servicing if the casing has been damaged.
DO NOT place or drop objects on top and do not shove any foreign objects into the product.
DO NOT expose to or use near liquids, rain, or moisture. DO NOT use the product during electrical storms.
DO NOT cover the vents on the product to prevent the system from getting overheated.
DO NOT use damaged power cords, accessories, or other peripherals.
If the Adapter is broken, do not try to fix it by yourself. Contact a qualified service technician or your retailer.
To prevent electrical shock hazard, disconnect the power cable from the electrical outlet before relocating the system.

FCC COMPLIANCE

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

This device has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause interference to radio or television reception, which can be determined by turning the device off and on, the user is encouraged to try to correct the interference bone or more of the following measures:

Reorient or relocate the device(s).
Increase the separation between the device(s).
Connect the equipment into an outlet on a circuit different from that to which the receiver connected.
Check the troubleshooting section for additional help.

WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Brand Name: Origin Wireless Taiwan Corporation
Model Name: Hex Sense
FCC ID: 2AW26TR-WIFISEN-X

PROHIBITION OF CO-LOCATION

This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.

WARNING! This device must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

PRIVACY & TERMS

Before using the Hex Home system, please read all applicable terms rule, policies and usage provisions found in the Hex Home app in Privacy & Terms > Privacy Policy, or > Terms of Use, and available at
Privacy Policy: myhexhome.com/policies/privacy- policy
Terms of Service: myhexhome.com/policies/terms-of- service

(collectively, the “Agreements”)
By using your Hex Home system, you agree to be bound by the Agreements.

LIMITED WARRANTY

Your Hex Home System is covered by a Limited Warranty, detailed in the Hex Home app in Privacy & Terms > Legal, and at myhexhome.com/policies/refund- policy

RECYCLING YOUR DEVICE PROPERLY

The disposal of certain electronic devices in regulated in some areas. Make sure you dispose of or recycle your device in accordance with your local laws and regulations.

OPERATING INSTRUCTIONS & TROUBLESHOOTING

For helps & tips, instructions, and FAQs, please visit myhexhome.com/faq

NEED MORE HELP?

Please reach out to us at any of the following options:
1-833-4MYHEX1
myhexhome.com/help
hello@myhexhome.com

Copyright ©2020 by Origin Wireless, Inc. or its affiliates. All rights reserved. Hex, Hex Home, Hex Command, Hex Sense, all related logos and motion marks are trademarks of Origin Wireless, Inc. or its affiliates. Origin Wireless, Inc. 7500 Greenway Center Drive, Greenbelt, MD 20770 USA.