STAYER CPT 3000 E Circular Saw Instructions

June 10, 2024
STAYER

STAYER CPT 3000 E Circular Saw logo

STAYER CPT 3000 E Circular Saw

Product Information

The CPT 3000 E is a power tool designed for cutting and sanding wood, metal, and other materials. It has a maximum speed of 1400 min-1 with a cutting depth of 0-45mm. The tool weighs 5.5kg and produces a sound level of 89 LPA dB(A) and a vibration level of 5.8 ah m/s2. It conforms to the following standards: EN 62841-1, EN 62841-25, EN 55014-1, EN 55014-2, EN 61000-3-2, EN 61000-3-3, EN 60335-2-29, according to regulations 2006/42/CE, 2011/65/EU, 2014/30/EU, 2014/35/EU.

Product Usage Instructions

Before using the CPT 3000 E, make sure to read and understand the user manual carefully. Follow these safety precautions:

  • Wear protective gear such as goggles, gloves, and earplugs.
  • Inspect the power tool for any damage or defects before use.
  • Make sure the power tool is disconnected from the power source before making any adjustments or changing accessories.
  • Use the appropriate type of blade or accessory for the material being cut or sanded.
  • Avoid loose clothing, jewelry, and long hair that may get caught in the moving parts of the tool.
  • Always use the tool within the specified power margin.
  • Do not use the tool with a defective switch or any other damaged part.
  • Keep the work area clean and free from any obstacles that may cause accidents.

To use the CPT 3000 E:

  1. Select the appropriate blade or accessory for the material being cut or sanded.
  2. Secure the material to be cut or sanded in place.
  3. Adjust the depth of cut as needed.
  4. Connect the power tool to a power source with the appropriate voltage and frequency.
  5. Turn on the power tool and begin cutting or sanding.
  6. After use, turn off the power tool and disconnect it from the power source.
  7. Clean the tool and store it in a dry, secure place.

General Power Tool Safety Warnings

  1. Work area safety
    • Keep work area clean and well lit. Cluttered or dark areas invite accidents.
    • Do not operate power tools in explosive atmospheres, such as in the presence of flammable liquids, gases or dust. Power tools create sparks which may ignite the dust or fumes.
    • Keep children and bystanders away while operating a power tool. Distractions can cause you to lose control.
  2. Electrical safety
    • Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with earthed (grounded) power tools. Unmodified plugs and matching outlets will reduce risk of electric shock.
    • Avoid body contact with earthed or grounded surfaces, such as pipes, radiators, ranges and refrigerators. There is an increased risk of electric shock if your body is earthed or grounded.
    • Do not expose power tools to rain or wet conditions. Water entering a power tool will increase the risk of electric shock.
    • Do not abuse the cord. Never use the cord for carrying, pulling or unplugging the power tool. Keep cord away from heat, oil, sharp edges or moving parts. Damaged or entangled cords increase the risk of electric shock.
    • When operating a power tool outdoors, use an extension cord suitable for outdoor use. Use of a cord suitable for outdoor use reduces the risk of electric shock.
    • If operating a power tool in a damp location is unavoidable, use a residual current device (RCD) protected supply. Use of an RCD reduces the risk of electric shock.
  3. Personal safety
    • Stay alert, watch what you are doing and use common sense when operating a power tool. Do not use a power tool while you are tired or under the influence of drugs, alcohol or medication. A moment of inattention while operating power tools may result in serious personal injury.
    • Use personal protective equipment. Always wear eye protection. Protective equipment such as dust mask, non-skid safety shoes, hard hat, or hearing protection used for appropriate conditions will reduce personal injuries.
    • Prevent unintentional starting. Ensure the switch is in the off-position before connecting to power source and/or battery pack, picking up or carrying the tool. Carrying power tools with your finger on the switch or energising power tools that have the switch on invites accidents.
    • Remove any adjusting key or wrench before turning the power tool on. A wrench or a key left attached to a rotating part of the power tool may result in personal injury.
    • Do not overreach. Keep proper footing and balance at all times. This enables better control of the power tool in unexpected situations.
    • Dress properly. Do not wear loose clothing or jewellery. Keep your hair, clothing and gloves away from moving parts. Loose clothes, jewellery or long hair can be caught in moving parts.
    • If devices are provided for the connection of dust extraction and collection facilities, ensure these are connected and properly used. Use of dust collection can reduce dustrelated hazards.
  4. Power tool use and care
    • Do not force the power tool. Use the correct power tool for your application. The correct power tool will do the job better and safer at the rate for which it was designed.
    • Do not use the power tool if the switch does not turn it on and off. Any power tool that cannot be controlled with the switch is dangerous and must be repaired.
    • Disconnect the plug from the power source and/or the battery pack from the power tool before making any adjustments, changing accessories, or storing power tools. Such preventive safety measures reduce the risk of starting the power tool accidentally.
    • Store idle power tools out of the reach of children and do not allow persons unfamiliar with the power tool or these instructions to operate the power tool. Power tools are dangerous in the hands of untrained users.
    • Maintain power tools. Check for misalignment or binding of moving parts, breakage of parts and any other condition that may affect the power tool’s operation. If damaged, have the power tool repaired before use. Many accidents are caused by poorly maintained power tools.
    • Keep cutting tools sharp and clean. Properly maintained cutting tools with sharp cutting edges are less likely to bind and are easier to control.
    • Use the power tool, accessories and tool bits etc. in accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool for operations different from those intended could result in a hazardous situation.

This manual is consistent with the date of manufacture of your machine, you will find information on the technical data of the machine acquired manual check for updates of our machines on the website: www.grupostayer.com
The plunge saw is intended to cut wood and similar materials, gypsum and cement-bonded fiber materials and plastic. With compatible special saw blades the plunge saw can also be used to cut aluminum.
The plunge saw is only to be used with a specifically designed guide rail. Installation in a differenct or homemade guide rail or workbench can cause serious accidents.
WARNING! Read this manual and general safety instructions carefully before using the appliance, for your own safety. Your power tool should only be passed on together with these instructions.
ADDITIONAL SAFETY INSTRUCTIONS FOR PLUNGE SAWS

  • Make sure that the mains voltage matches the specifications on the type plate.

  • Persons with restricted physical, sensory or mental capabilities are not allowed to use the plunge saw unless they are supervised and instructed by a guardian.

  • Never leave the powered-on saw unattended and keep them out of reach of children and persons in need of supervision.

  • Do not bring your hands in the cutting area and the saw blade.

  • Keep in mind that even a worn saw blade is still very sharp. Always grasp the saw blade on the sides. Do not fling the saw blade and do not drop it.

  • Never use the plunge saw with grinding wheels.

  • Do not grip underneath the workpiece. The protective cover cannot protect you from the saw blade under the workpiece.

  • Adjust the cutting depth to the thickness of the workpiece. It should be visible less than a full tooth height under the workpiece.

  • Do not cut very small workpieces. When cutting round wood, use a device which secures the workpiece from twisting. Never hold the workpiece to be cut in your hand or across your leg. It is important to secure the workpiece properly to minimise the risk of physical contact, jamming of the saw blade or loss of control.

  • Hold the saw only by the insulated gripping surfaces when performing an operation
    where the cutting tool may come into contact with hidden power lines or its own device cable. Contact with a live wire also exposes the metal parts to tension and leads to an electric shock.

  • Use always saw blades in the correct size and with suitable locating bore. Saw blades that do not match the mounting parts of the saw will run unevenly and lead to loss of control.

  • Never use a damaged or incorrect outer flange or a damaged clamping screw. The outer flange and the clamping screw have been specially designed for your saw for optimum performance and reliability.

  • Start the plunge saw and begin cutting when it reaches the full idling speed.

  • Never brake the saw blade using lateral pressure after switching it off.

  • Set the saw aside only when the saw blade comes to a standstill.

  • Do not expose the saw to high temperatures, humidity and strong shocks. The saw can be damaged as a result.

  • Hold the saw firmly with both hands and bring your arms into a position in which you can resist the kickback forces

CAUSES AND PREVENTION OF KICKBACK

  • A kickback is the sudden reaction as a result of a stuck, jammed or misaligned saw blade which leads to an uncontrolled saw to be lifted and moved from the workpiece out in the direction of the operator.

  • A kickback can occur when the saw blade gets stuck or jammed in the saw gap. The saw blade is blocked and the motor force repels the circular saw in the direction of the operator.

  • A kickback can occur when the saw blade becomes twisted or misaligned in the saw groove. As a result, the teeth of the back edge of the saw blade can get stuck in the surface of the workpiece, whereby the saw blade is moved out of the saw gap and the saw jumps back in the direction of the operator.

  • A kickback is the result of incorrect or faulty use of the saw. It can be prevented by appropriate precautions as described below.

  • Hold the saw firmly with both hands and bring your arms into a position in which you can resist the kickback forces. Always hold the saw baldes on the sides, never bring the blade in line with your body. In a kickback, the saw can jump backwards, but the operator can control the kickback forces if appropriate measures were taken.

  • If the saw blade jams or sawing is interrupted for any reason, release the ON / OFF switch and calmly hold the saw in the material until the saw blade stands completely still. Never attempt to remove the saw from the workpiece or pull it backwards as long as the saw blade is moving or a kickback might occur. Find the cause of the saw blade jam and eliminate them through appropriate measures.

  • When you want to restart a saw that is stuck in a workpiece, center the saw blade in the saw gap and check that the saw teeth are not stuck in the workpiece. If the saw blade jams, it can move out from the workpiece or a kickback can happen if the saw is restarted.

  • Prop up large panels in order to minimise the risk of a kickback by a jammed saw blade. Large panels tend to sag under their own weight. Panels must be supported on both sides, both in the vicinity of the saw gap as well as on the edge.
    Do not use dull or damaged saw blades. Saw blades with blunt or misaligned teeth cause increased friction, jamming of the saw blade and kickback by an excessively narrow saw gap.

  • Tighten the cutting depth position prior to cutting. If the settings change while cutting, the saw blade can jam and a kickback can occur.

  • Be especially careful if you perform a “circular cut” in a hidden area, such as an existing wall. The protruding saw blade can get blocked in hidden objects while cutting and cause a kickback.

  • Do not place the saw on the workbench or the floor unless the saw blade is at a standstill. An unprotected, running saw blade moves the saw against the cutting direction and cuts whatever is in its way. Thus note the delay time of the saw.

  • For this reason, the saw is not suitable for use in reverse position as fixed equipment.

  • Do not operate the saw if it is not working properly or has been damaged. In case of technical problems, do not attempt to repair it on your own. Contact the service or have the saw repaired by a professional.STAYER CPT 3000 E Circular Saw 10

Instructions for use

Placement tool

Carefully remove the tool and all loose items from the shipping container.
Retain all packing materials until after you have inspected and satisfactorily operated the machine.
Before setting up, repair or maintenance of the appliance you must always turn off the operating switch and pull out the mains plug!

Assembly

  • Before each use check the proper function of all installation fixtures of the plunge saw and only use the plunge saw if everything works properly.
  • Attach the work piece in such way that it cannot move or bend during work. Line the work piece respectively.
  • Always hold the plunge saw with both hands at the hand grips (3) and (4).
  • Always guide the plunge saw forward. Never draw the plunge saw back!
  • Place the plunge saw with the front part of the base plate (5) on the work piece. Guide the plunge saw only against the work piece during operation.
  • With the correct forward speed you prevent overheating of the saw blade, and melting when cutting plastics.

Plunge saw feature

Selector switch
Use the selector switch (17) to set the respective operation mode.
STAYER CPT 3000 E Circular Saw 12 Guide rails and clamps
Fixing with the clamps ensures solid grip and safe work.

  • Place the guide rail on the work piece and fix the guide rail with the clamps. Slide the bar into the groove of the guide rail and tighten the clamp with the lever.
  • Place the plunge saw on the guide rail. The base plate has a groove (13), which exactly fits into the guide ridge of the rail.STAYER CPT 3000 E Circular Saw 4

Description

  1. On/off switch
  2. Lock-off button
  3. Main handle
  4. Auxiliary handle
  5. Base
  6. Anti-kickback knob
  7. Adjustment knob for guide track
  8. Bevel lock knob
  9. Depth adjustment knob
  10. Depth adjustment stopper
  11. Depth scale
  12. Blade
  13. Slot for track
  14. Cutting indicators
  15. Cutting width indicators
  16. Dust extraction outlet
  17. Mode selector
  18. Shaft lock
  19. Carbon brush cap
  20. Electronic speed controller.
  21. Guide rail.
  22. Protection guard.
  23. Cutting angle scale.STAYER CPT 3000 E Circular Saw 1
    STAYER CPT 3000 E Circular Saw 2
    STAYER CPT 3000 E Circular Saw 3

Operating instructions

Placement and testing

Switching ON/OFF

  • Press the switch lock (2) and then the ON/OFF switch (1) to switch the plunge saw on.
  • Release the ON/OFF switch (1) to switch the plunge saw off.

Notes: Pressing the switch lock (2) unlocks the plunge cut mechanism at the same time, so that the blade can be moved downwards. The saw blade emerges from the protective cover. When lifting the saw the motor slides back into the initial position.

Tuning operations

Setting the cutting depth
The cutting depth can be set between 0 – 67 mm:
Loosen the cutting depth limit stop knob (9) and slide it to the desired cutting depth according to the graduated scale (11) to set the cutting depth.
Note: The graduated values on the scale (11) apply for straight cuts (90° cut).
The guide rail depth adjustment stopper (10) must be tilted up when using the plunge saw without guide rail. Only when using the plunge saw with guide rail, the guide rail depth adjustment stopper is used to compensate for the thickness of the guide rail.
STAYER CPT 3000 E Circular Saw 5Using the guide rail = guide rail depth adjustment stopper down.
Not using the guide rail = guide rail depth adjustment stopper up.
Tighten the cutting depth limit stop knob (9). The motor or respectively the saw blade can now be pushed down to the set cutting depth.
For a clean, safe cut set the cutting depth in such way that only max. one saw blade tooth protrudes under the work piece.
STAYER CPT 3000 E Circular Saw 6 Setting the cutting angle
The plunge saw can be swiveled between 0° and 48°:

  • Loosen both rotary knobs (8). Swivel the motor to the desired cutting angle on the cutting angle scale.
  • Tighten the rotary knobs (8) againSTAYER CPT 3000 E Circular Saw 7

Always hold the plunge saw with both hands. Always guide the plunge saw forward. Never draw the plung saw back!
Determine Cutting line
Two cutting lines are marked on the base plate (5) of the plunge saw.

  • Align position A (0 mark on base plate) at the front of the base plate with your marked cutting line when using the plunge saw without guide rail for straight cuts.
  • For 45° miter cuts align position B (45 mark on base plate) at the front of the base plate with your marked cutting line.

Straight cuts (90° cut)
Loosen both rotary knobs (8) and swivel the saw to 0° position on the scale. Tighten the rotary knobs again.
Turn the selector switch (17) to plunge cut function.

  • Set the desired plunge depth. Ensure that the guide rail depth adjustment stopper (10) is up when using the saw without guide rail.
  • To switch on the saw press the switch lock (2) and the ON/OFF switch (1) and push the motor down. Guide the saw forward to cut.

Miter cuts (up to 48°)

  • First loosen both rotary knobs (8) and swivel the plunge saw to the desired graduation. Tighten the rotary knobs again.
  • Switch the plunge saw on.
  • Turn the selector switch (17) to plunge cut function.
  • Set the desired plunge depth. Ensure that the guide rail depth adjustment stopper (10) is in up position when using the saw without guide rail.
    To switch the saw on press the switch lock (2) and the ON/ OFF switch (1) and push the motor down. Guide the saw forward to cut.
    The cut indicator (14) shows the cutting path for 90° and 45° miter cuts (without using the guide rail).

Marked cutting
Turn the selector switch (17) to marked cut function.

  • Press the switch lock (2) and push the motor down.
    The casing stops in 2.5 mm cutting depth position.
    Note: The marking line should be aligned with cutting line A (0 mark).

Plunge cuts

  • For a straight cut first loosen both rotary knobs (8) and swivel the plunge saw to 0° position on the scale. Tighten the rotary knobs again.
    Turn the selector switch (17) to plunge cut function.

  • Set the desired plunge depth. Ensure that the guide rail depth adjustment stopper (10) is up if not using the guide rail.

  • Press the switch lock (2) and the ON/OFF switch (1) and push the motor down. Guide the saw forward to cut.
    Note: To prevent the saw from kicking back during plunge cuts follow these steps:

  • Always place the plunge saw with the rear edge of the base plate (5) against a fixed limit stop.

  • Hold the plunge saw in both hands and slowly lower the saw blade.

  • The cutting width marks (15) show the most foremost and rearmost cutting points of the saw blade (Ø 185 mm) at maximum cutting depth and when using the guide rail.

Replacing the saw blade
Before any maintenance work always switch off the plunge saw and disconnect from mains power.

  • Loosen both rotary knobs (8) and swivel the plunge saw to 0° position before changing the saw blade. Tighten the rotary knobs again.

  • Set the selector switch (17) to the change saw blade icon.

  • Press the switch lock (2) down and push the motor down.

  • Press and hold the spindle arrester down.

  • Use a 5 mm Allen key to turn the screw at the saw blade slightly clockwise or counter-clockwise until the spindle clicks into place.

  • Use the Allen key to loosen the screw counter-clockwise. Remove the outer flange and the saw blade.

  • Clean both flanges and replace the saw blade.
    Note: The rotation direction arrows of saw blade and saw must be aligned!

  • Replace the outer flange in such way that the slaving pins sit in the recesses of the inner flange.

  • Press and hold the shaft lock b utton and tighten the screw. Press the switch lock (2) for the casing to swivel up again.

FINE ADJUSTMENT OF PLUNGE SAW PLAY ON GUIDE RAIL
The play of the base plate on the guide rail can be reduced to minimum with the fine adjustment screws (7).

  • Loosen the fine adjustment screws counter-clockwise.
  • Turn both fine adjustment screws (7) clockwise to minimize the play between base plate and guide rail, if necessary.
  • Fasten the fine adjustment screws clockwise.

CONNECTING RODS FOR GUIDE RAILS

  • To connect both guide rails slide the first connecting rod from the bottom into the groove of the guide rail.
  • Slide the other connecting rod into the second groove.
  • Use the 3 mm Allen key to tighten the stud screws to the limit stop to connect the rails.

GUIDE RAIL SPLINTER GUARDS
The guide rails come with a splinter guard (black protruding rubber lip). The splinter guard should be cut to size before first use. The splinter guard ensures a tear-free cut, since the wood fibers at the top of the work piece are torn without splinter guard. This is due to the saw blade teeth being directed upward.
After cutting the splinter guard to size it also shows the precise cutting path of the saw blade.

  • Mark a cutting line on the work piece and align the guide rail exactly with this cutting line.
  • Fix the guide rail with clamps on the work piece.
  • Set the selector switch to marked cut function. Set the plunge saw speed to 6.
  • Place the plunge saw at the rear end of the guide rail.
  • Switch the plunge saw on and push the saw down. Cut the splinter guard continuously over the entire length. The edge of the splinter guard now exactly matches the cutting edge.

KICKBACK STOP
The kickback stop is designed to prevent operator injuries due to kickback.
When working with the guide rail the kickback stop (6) automatically clicks into place on the base plate as soon as the base plate is placed on the guide rail. The kickback stop (6) counteracts the movement if you try to guide the plunge saw on the guide rail back or if the saw kicks back, e.g. due to the saw blade jamming.

  • Turn the spring-loaded screw of the kickback stop (6) towards 0 to manually unlock. Now the saw can be moved forward and back.
  • Release the spring-loaded screw for the kickback stop to click into place on the guide rail again.
    After a kickback always check the guide rail for damages and dispose of a damaged guide rail to prevent accidents.

PLUNGE CUT WITH GUIDE RAIL

  • Hold the plunge saw with both hands at hand grips (3) and (4).
  • Switch the plunge saw on and wait until it runs on full speed.
  • Push the saw slowly down and guide the saw towards the plunge position.

Note: The cutting width markings (15) at the side of the protective cover show the foremost and rearmost cutting points of the saw blade at maximum cutting depth when using the guide rail and a 165 mm diameter saw blade.

CLEANING AND MAINTENANCE

Attention !Before performing any work on the equipment, pull the power plug.

Cleaning
  • Keep the ventilation slots of the machine clean to prevent overheating of the engine.
  • Regularly clean the machine housing with a soft cloth, preferably after each use.
  • Keep the ventilation slots free from dust and dirt.
  • If the dirt does not come off use a soft cloth moistened with soapy water.

Never use solvents such as petrol, alcohol, ammonia water, etc. These solvents may damage the plastic parts.

Checking and replacing the carbon brushes
The carbon brushes must be checked on a regular basis.

  • In case of wear, replace both carbon brushes at the same time.
  • Mount the carbon brush holders.
  • After mounting new carbon brushes, let the machine run at no load for 15 minutes.

Use only the correct type of carbon brushes.

Lubrication

From time to time, apply a drop of oil to the thread of the lock screw (17).

Repair service

Our after-sales service responds to your questions conceming maintenance and repair ofyour product as well as spare parts.
Exploded views and information on spare parts can also be found under: [email protected]
Our customer consultants answer your questions conceming best buy, application and adjustment of productsand accessories.
Warranty
Warranty card
lncluded in the documentation that accompanies this equipment, you should find the warranty card. You should fill out the card completely and retum to vendar with a copy of purchasing receipt or invoice and you should receive a receipt.
Note: lf you cannot find the warranty card within the documentation,youmust ask for it through your supplier.
The warranty is limited only to manufacturing defects and expire if pieces have been removed or manipulated or repaired otherthan themanufacturer.
Disposal and recycling
The machine, accessories and packaging should be sorted for environmental- friendly recycling.
OnlyforEC countries:
Do not dispose of power tools into household waste!
According the European Guideline 2012/19/EC for Waste Electrical and Electronic Equipment and its implementation into national right,power tools that are no longer usable must be collected separately and disposed of in an environmentally correct manner.

Technical Data

The values givenarevalid for nominalvoltages [U]230/240 V-50/60 Hz – 110/120 V – 60Hz. For lower voltage and models for specific countries, these values can vary. Please observe the article number on the type plata of your machine.The trade names of the individual machines may vary.
NoiseNibration lnformation
Noise determined according to EN 62841-1
The typical sound pressure level of appliance determined with a filter A product are: Sound pressure level 99 dB(A); sound power level 100 dB(A). Tolerance K=3 dB.
Wear hearing protection!
Total vibration values (vector sum of three directions)
determined according to EN 62841-1: Sanding drywal ah=4 m/s2, K= 1,5 m/s2.
The vibration emission level given in this information sheet has been measured in accordance with a standardised test given in EN 62841-1 and may be used to compare one tool with another. lt may be used for a preliminary assessment of exposure.
The declared vibration emission level represents the main applications of the tool. However if the tool is used for different applications,with different accessories or poorly maintained, the vibration emission may differ.
This may significantly increase the exposure leveloverthe totalworking period.

WARRANTY GENERAL CONDITIONS

In STAYER IBERICA S.A. (from now on “STAYER”), strict control processes are conducted to comply with the security and quality required.
To understand the application area of this text, we differentiate the following users:

  • Users or consumers, as private individuals whose acts are not related to their main comercial, business activity or their main profession or trade. Legal persons and entities without legal personality which act with non-profit means in an unrelated comercial or corporate enviroment.
  • Professionals, whom obtain comercial, business or working profits by using any STAYER product.

STAYER offers a guarantee for all of its power tools, garden tools and welding tools, subject to the following conditions:

  1. STAYER offers a 36 month guarantee against manufacturing defects or consistency issues, bearing in mind that any issue must be easily visible or provable, as the product will be tested at our labs to verify said issues. If the product has been subjected to industrial or professional use, said guarantee will cover exclusively 12 months since the first buyer aquired the product.
  2. The following cases are exempt from the guarantee:
    •  Any kind of defect or malfunctioning caused by not applying the safety and maintenance instructions given in the User’s guide.
    • Any damage caused by using other brand’s accessories, incompatible accessories with the tool model or faulty accessories.
    • Any manipulation, modification or repair conducted by staff unrelated to STAYER or its associated Technical Support Services.
    • Products with minimal deviations from the features that do not impact on the tool’s optimal performance and its value.
    • Products which have been connected to a different voltage tenssion grid than the one stated on the tool’s features, causing an electrical failure.
    • Products or components which have suffered wear due to the normal use of the tool, being said components consumables, accessories or components subject to wear that must be replaced by the owner.
    • Products that show any kind of misuse or application which deviates from its original intended uses, listed in the Users guide.
    • Products that show lack of correct maintenance from the owner. The owner is responsible for the tool’s maintenance in order to preserve its service life.
    • Accessories and tool consumables, as their intended use has a limited service life that includes wear.
  3. In order to claim the guarantee rights, the tool owner must first fill the repair order either digitally or physically, and process it with the tool’s vendor or the Authorized Technical Support Services before shipping the tool. A copy of the purchase receipt or invoice must be attached to the form where the purchase date can clearly be seen. Shipping costs are not included if the product is delivered to the vendor or the Technical Support Services without processing the repair form first.
  4. If the Authorized Technical Support or STAYER is unable to locate the defect or issue, STAYER will not assume the shipping costs, nor the costs derived from testing the tool to locate the issue.
  5. Guarantee transfer is completely forbidden, the guarantee does not cover second-hand products.
  6. During the guarantee application due to manufacturing defects or consistency issues, the product will remain under STAYER’s custody in its facilities or its Authorized Technical Support Services. During this period of time the tool’s owner is not entitled to receive a substitution tool in place of the product that is being repaired.
  7. In order to correct the manufacturing defects or consistency issues contemplated in the guarantee terms, STAYER will only repair or substitute all the necessary components free of charge in order for the tool to perform according to the quality and safety standards. STAYER withholds the right to substitute the product for a similar one in cases where reparations would not be possible.

You can find this information in other languages at: https://www.stayer.en/
Área Empresarial Andalucía – Sector 1 C/ Sierra de Cazorla, 7
28320 – Pinto (Madrid) SPAIN
Email: [email protected]
Email: [email protected]
www.grupostayer.com

References

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