LiftMaster Operator Alarm Instruction Manual

June 5, 2024
LiftMaster

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LiftMaster Operator Alarm

OPERATION

Operator Alarm
When the inherent force of the operator detects the following twice consecutively, the alarm will sound up to 5 minutes and the operator will need to be reset.

  • A. The gate is hitting an obstruction.
  • B. The gate does not meet specifications.
  • C. Debris is on the gate’s track such as mud, rocks, dirt, etc.
  • D. The gate has one or more broken axles or wheels.
  • E. The gate wheel is off the gate rail.LiftMaster-Operator-Alarm-fig1

The operator alarm will beep 3 times with a command if the battery is low.
Remove any obstructions or repair gate system. Press the reset button to shut off the alarm and reset the operator. After the operator is reset, normal functions will resume.

Remote control

here are 3 different options for programming the remote control depending on how you would like the remote control to function, see page 24.

Single Button Open Only
When gate is in the closed position, activation of the remote control button will open the gate. The Timer-to-Close can be set to close the gate.

Single Button Control (SBC) Functionality
Program one remote control button as an open, close, and stop
When gate is in the closed position, activation of the remote control button will open the gate. During the open cycle another activation of the remote control will stop the gate and the next activation of the remote control will close the gate.
When the gate is in the open position, activation of the remote control button will close the gate. If the remote control is activated while the gate is closing, the gate will stop and the next activation will open the gate.

Three Button Remote Control
Program each remote control button as an open, close, and stop.

ACCESSORY WIRING

All control wiring used to connect external devices to Class 2 circuits of the operator must be (QPTZ) Power-Limited Circuit Cables, Type CL2, CL2P, CL2R, or CL2X or other cable with equivalent or better electrical, mechanical, and flammability ratings.

External Control Devices

NOT TO BE USED AS ENTRAPMENT PROTECTION
EXIT (2 Terminals)
This input is a soft open command (maintained switch does not override external safeties and does not reset alarm condition). Used for exit probe, telephone entry, external exit loop detector, or any device that would command the gate to open.

  • Opens a closed or closing gate and holds open an open gate, if maintained, pauses Timer-to-Close at OPEN limit.LiftMaster-Operator-Alarm-fig2

SHADOW (2 Terminals)

This input is used for external shadow loop detector when loop is positioned under the swing of the gate.

  • Holds open gate at open limit
  • Only active when the gate is at the OPEN limit, disregarded at all other times
  • Pauses Timer-to-Close at OPEN limit

INTERRUPT (2 Terminals)

This input is used for an external interrupt loop detector when loop is on the outside of the gate.

  • Holds open gate at open limit
  • Stops and reverses a closing gate to open limit
  • Pauses Timer-to-Close at OPEN limit, activates quick close and anti-tailgate features when enabled on the expansion boardLiftMaster-Operator-Alarm-fig3

Locks

Maglock (2 Terminals, N.C. and COM)
Relay contact output, Normally – closed (N.C.) output for maglocks. Relay activates prior to motor activation and during motor run. Relay is off when motor is off.

Miscellaneous Wiring

Three button control station (4 Terminals)

  • OPEN and COM: Opens a closed gate. Hard open (maintained switch overrides external safeties and resets alarm condition). If maintained, pauses Timer-to-Close at OPEN limit. Opens a closing gate and holds open an open gate (within line-of-sight).
  • CLOSE and COM: Closes an open gate. Hard close (maintained switch overrides external safeties and resets alarm condition within line-of-sight) STOP and COM: Stops a moving gate. Hard stop (maintained switch overrides
  • Open and Close commands and resets alarm condition). If maintained, pauses Timer-to-Close at OPEN limit. Overrides Open and Close commands (within line-of-sight).LiftMaster-Operator-Alarm-fig5

Fire department open input (2 Terminals)

Acts as hard open.
Maintained input overrides (ignores) external safeties (photoelectric sensor and edge), pauses Timer-to-Close momentary input logic as single button control and safeties remain active, re-enables Timer-to-Close.

Accessory power class 2 supply 24 VDC, MAX 1 Amp (4 Terminals)

  • SWITCHED: Switched ON with gate motion and at the open limit when Timer-to-Close is active. Turns off 5 seconds after motion.
  • UNSWITCHED: 24 Vdc voltage out to power accessories, always ON.

Terminal Block

The terminal block provides additional space for accessory wiring.

EXPANSION AND RELAY ADAPTER BOARDS

CAUTION

To AVOID damaging the circuit board, relays or accessories, DO NOT connect more than 42 Vdc (32 Vac) to the AUX relay contact terminal blocks.

Expansion and Relay Adapter Boards Overview

  1. QUICK CLOSE switch:
    OFF: No change to the gate’s normal operation.
    ON: When CLOSE EYES/Interrupt loop is deactivated it causes an opening or a stopped gate to close (ignores the Timer-to-Close).

  2. AC FAIL switch:
    OPEN: Loss of AC power will cause the gate to open approximately 15 seconds after AC power fail and remain OPEN until AC power is restored (enabling the Timer-to-Close).
    BATT: With loss of AC power, gate will remain in present position and operator is powered from batteries.

  3. EXIT FAIL switch:
    When set to OPEN, if the EXIT plug-in loop detector (Model LOOPDETLM) detects a fault, then the gate will open and remain open until fault is cleared. When set to CLOSE, then plug-in EXIT loop detector faults are ignored (EXIT loop is faulted and inoperative).

  4. ANTI-TAIL switch:
    OFF: When CLOSE EYES/Interrupt loop is activated it causes a closing gate to stop and reverse.
    ON: When CLOSE EYES/Interrupt loop is activated it causes a closing gate to pause. Once the vehicle is clear the gate will continue to close.

  5. AUX RELAY switches:
    Set the AUX RELAY switches as needed to obtain the desired function as shown on the following page.

  6. EYE/EDGE switches:
    Set the EYE/EDGE switches as needed to obtain the desired OPEN or CLOSE functionality.

  7. 1, 2, and 3 LEDs:
    LEDs indicating the status of the EYE/EDGE inputs. Also used to check the firmware version of the expansion board:

  8. Locate the 1, 2, and 3 LEDs on the expansion board.

  9. Disconnect AC/DC power to the control board for 15 seconds.

  10. Connect power. The 1, 2, and 3 LEDs will flash in sequence until the control board firmware revision is displayed. When the green POWER LED glows solid the LED 1 will flash the version number, then stop, then the LED 2 will flash the revision number (for example: For version 5.1 when the green POWER LED is solid the LED 1 will flash 5 times, then stop, then the LED 2 will flash once).

  11. J6 and J7 inputs:
    Communication bus connects control board, expansion board, or relay adapter board. Also connects LiftMaster wireless edge receiver LMWEKITU. NOTE: ONLY one wireless edge receiver may be connected to an operator. Up to 4 wireless edge transmitters LMWETXU may be programmed to the receiver.

  12. Input LEDs:
    LEDs indicating the status of the SBC, OPN, CLS, and STP inputs.

  13. Loop detector inputs:
    Inputs for the Plug-In Loop Detectors (Model LOOPDETLM)LiftMaster-Operator-
Alarm-fig7

Auxiliary Relays

The expansion board and relay adapter board provide Normally Open (N.O.) and Normally Closed (N.C.) relay contacts to control external devices, for connection of Class 2, low voltage (42 Vdc [34 Vac] max 5 Amps) power sources only. Function of relay contact activation determined by switch settings.

AUX RELAY        SWITCH SETTINGS AUX RELAY 1 AUX RELAY 2
SETTING 1 2
Off (no feature selected) OFF OFF

Relay setting to conserve battery power.
Open Limit Switch| OFF| OFF| ON| Energizes at open limit. Use with SAMS (Sequenced Access Management System, jointly with barrier gate).
Close Limit Switch| OFF| ON| OFF| Energizes when not at close limit. For an additional audible or visual display, connect an external light (low voltage).
Gate Motion| OFF| ON| ON| Energizes when motor is on (gate in motion). For an additional audible or visual display, connect an external buzzer or light (low

voltage).

Pre-Motion Delay – Expansion Board Only

|

ON

|

OFF

|

OFF

| Energizes 3 seconds before gate motion and remains energized during gate motion. The onboard alarm will sound. For an additional audible or visual display, connect an external buzzer or

light (low voltage).

| Energizes 3 seconds before gate motion and remains energized during gate motion. For an additional audible or visual display, connect an external buzzer or light (low voltage).

Power

|

ON

|

ON

|

OFF

| Energizes when AC power or solar power is present. There is approximately a 10-12 second delay before relay cutoff, after AC

shutdown.

| Energizes when on battery power. There is approximately a 10-12 second delay before relay cutoff, after AC shutdown.
Tamper| ON| OFF| ON| Energizes if gate is manually tampered with by being pushed off of close limit. For an additional audible or visual display, connect an

external buzzer or light (low voltage).

Cycle Count – Expansion

Board Only

| ON| ON| ON| The 1, 2, and 3 LEDs will blink out the cycle count (cycle count is

stored on the control board). See below.

| Red/green light functionality, see below.

Cycle count

First, note the current Aux Relay switch positions. To determine the actual cycles that the gate operator has run (in thousands), set all three Aux Relay switches to the ON setting for Aux Relay 1. The Expansion Board’s 1, 2, and 3 LEDs will blink out the cycle count, with 1 LED blinking 1000’s, 2 LED blinking 10,000’s, 3 LED blinking 100,000’s, and simultaneously all three LED’s blink 1,000,000’s (e.g. 1 LED blinks 3 times, 2 LED blinks 6 times, and 3 LED blinks once. Cycle count is 163,000.). Cycle count displayed is between 1,000 and 9,999,000 cycles. After servicing, set Aux Relay switches back to their appropriate positions. Cycle count cannot be reset or changed. If under 1,000 cycles the 1, 2, and 3 LEDs will turn on for 10 seconds, then turn off.
NOTE: The expansion board will flash the cycle count 3 times then all the LEDs will turn on solid for 10 seconds then turn off.LiftMaster-Operator-
Alarm-fig8

RED/GREEN LIGHT FUNCTIONALITY

Red light wired to AUX RELAY 1. Green light wired to AUX RELAY 2.
GATE STATE| AUX RELAY 1 SWITCHES| AUX RELAY 2 SWITCHES
1 OFF| 2 OFF| 3 OFF| 1 ON| 2 ON| 3 ON
Closed| Red light OFF*| Green light OFF
Opening| Red light ON/Flash| Green light OFF
Open| Red light OFF| Green light ON
Closing| Red light ON/Flash| Green light OFF
Defined Mid Stop| n/a| n/a
Undefined Mid Stop| Red light ON| Green light OFF
Timer more than 5

seconds

| Red light OFF| Green light ON
Timer less than 5 seconds| Red light ON/Flash| Green light OFF

  • For red light ON when gate is closed, set switch 1 on AUX RELAY 1 to ON
    | | | | | |

Wiring Accessories to the Expansion Board

Refer to the chart below and the corresponding image for a description of the expansion board inputs.

  1. Wireless edge, control board, or relay adapter board
    Connection for wireless edge receiver, control board or relay adapter board. NOTE: ONLY one wireless edge receiver may be connected to an operator. Up to 4 wireless edge transmitters LMWETXU may be programmed to the receiver.

  2. Entrapment Protection Device Inputs (4 terminals total), Open or Close Direction based on switch setting next to inputs
    EYES ONLY Input: Open or Close Direction Photoelectric Sensors, Close: reverses fully, Open: reverses 4 seconds.
    EYES/EDGE Input(s): Open or Close Direction Photoelectric Sensors, Infra-red detector wired or Edge Sensor, Close: reverses fully, Open: reverses 4 seconds.

  3. Single Button Control, SBC (2 terminals)
    Gate command sequence – Open, Stop, Close, Stop, … Soft Open ,Soft Close, Soft Stop (maintained switch does not override external safeties and does not reset alarm condition)

  4. Open Input ( & common) (3-Button Control Station, 4 terminals total)
    Open command – opens a closed gate.
    Soft open (maintained switch does not override external safeties and does not reset alarm condition) If maintained, pauses Timer-to-Close at OPEN limit.
    Opens a closing gate and holds open an open gate.

  5. Close Input ( & common) (3-Button Control Station, 4 terminals total)
    Close command – closes an open gate.
    Soft close (maintained switch does not override external safeties and does not reset alarm condition).

  6. Stop Input ( & common) (3-PB station, 4 terminals total)
    Stop command – stops a moving gate.
    Hard stop (maintained switch overrides Open and Close commands and resets alarm condition) If maintained, pauses Timer-to-Close at OPEN limit.
    Overrides an Open or Close command.

  7. Exit Loop Input (2 terminals)
    Loop wire connection for plug-in loop detector when loop is inside secured area near gate.
    Open command – opens a closed gate.
    Soft open (maintained switch does not override external safeties and does not reset alarm condition) If maintained, pauses Timer-to-Close at OPEN limit.
    Opens a closing gate and holds open an open gate.

  8. Shadow Loop Input (2 terminals)
    Loop wire connection for plug-in loop detector when loop is positioned under the gate.

    • Holds open gate at open limit
    • Disregarded during gate motion
    • Pauses Timer-to-Close at Open Limit
  9. Interrupt Loop Input (2 terminals)
    Loop wire connection for plug-in loop detector when loop is along the side of the gate.

    • Holds open gate at open limit
    • Stops and reverses a closing gate
    • Pauses Timer-to-Close at Open LimitLiftMaster-Operator-Alarm-fig9

MAINTENANCE

IMPORTANT SAFETY INSTRUCTIONS

WARNING

  • To reduce the risk of SEVERE INJURY or DEATH:
  • READ AND FOLLOW ALL INSTRUCTIONS.
  • ANY maintenance to the operator or in the area near the operator MUST NOT be performed until disconnecting the electrical power (AC or solar and battery) and locking-out the power via the operator power switch. Upon completion of maintenance the area MUST be cleared and secured, at that time the unit may be returned to service.
  • Disconnect power at the fuse box BEFORE proceeding. Operator MUST be properly grounded and connected in accordance with national and local electrical codes. NOTE: The operator should be on a separate fused line of adequate capacity.
  • NEVER let children operate or play with gate controls. Keep the remote control away from children.
  • ALWAYS keep people and objects away from the gate. NO ONE SHOULD CROSS THE PATH OF THE MOVING GATE.
  • The entrance is for vehicles ONLY. Pedestrians MUST use separate entrance.
  • TEST THE GATE OPERATOR MONTHLY. The gate MUST reverse on contact with an object or reverse when an object activates the noncontact sensors. After adjusting the force, speed, or the limit of travel, retest the gate operator. Failure to adjust and retest the gate operator properly can increase the risk of INJURY or DEATH.
  • Use the manual disconnect release ONLY when the gate is NOT moving.
  • KEEP GATES PROPERLY MAINTAINED. Read this manual carefully. Have a qualified service person make repairs to gate hardware.
  • ALL maintenance MUST be performed by a Trained Gate Systems Technician.
  • Activate gate ONLY when it can be seen clearly, is properly adjusted and there are no obstructions to gate travel.
  • To reduce the risk of FIRE or INJURY to persons use ONLY LiftMaster part 29-NP712 for replacement batteries.
  • SAVE THESE INSTRUCTIONS.

CAUTION
ALWAYS wear protective gloves and eye protection when changing the battery or working around the battery compartment.

Maintenance Chart

Disconnect all power (AC, solar, battery) to the operator before servicing.

DESCRIPTION TASK CHECK AT LEAST ONCE EVERY
MONTH 6 MONTHS 3 YEARS
Entrapment Protection Devices Check and test inherent (built into the
operator) and external devices for proper operation X
Warning Signs Make sure they are present and replace if worn or broken, see
Accessories X
Manual Disconnect Check and test for proper operation
Sprockets and Chains Check for excessive slack and lubricate
Gate Inspect for wear or damage; ensure it still complies with ASTM F2200,
see page 5 X
Accessories Check all for proper operation
Electrical Inspect all wire connections
Chassis Mounting Bolts Check for tightness
Operator Inspect for wear or damage
Diagnostic History Review diagnostic history for identification of
intermittent problems X
Batteries Replace

NOTES:

  • High cycle usage may require more frequent maintenance checks.
  • Limits may have to be reset after any major drive chain adjustments.
  • If lubricating chain, use only lithium spray. Never use grease or silicone spray.
  • It is suggested that while at the site voltage readings be taken at the operator. Using a digital voltmeter, verify that the incoming voltage to the operator is within ten percent of the operator’s rating.
Batteries

Batteries will degrade over time depending on temperature and usage. The operator alarm will beep 3 times with a command if the battery is low. Batteries do not perform well in extremely cold temperatures. For best performance, the batteries should be replaced every 3 years. Use only LiftMaster part 29-NP712 for replacement batteries. The batteries contain lead and need to be disposed of properly.
The operator comes with two 7AH batteries. Two 33AH batteries
(A12330SGLPK), with battery harness model K41-0102-000 (not provided), may be used in place of the 7AH batteries.

Drive Train

Over time, the drive chain on the operator will stretch and need to be tightened. To tighten the drive chain adjust either of the two chain eye bolts. NOTE: The chain should have no more than 1 inch of sag for every 10 feet of chain length.

TROUBLESHOOTING

WARNING

  • To protect against fire and electrocution:
  • DISCONNECT power (AC or solar and battery) BEFORE installing or servicing operator.
  • For continued protection against fire:
  • Replace ONLY with fuse of same type and rating.LiftMaster-Operator-Alarm-fig10

To Scroll Through the Saved CodesLiftMaster-Operator-Alarm-
fig13

The operator will only keep track of up to 20 codes, then will start saving over the oldest codes as new codes occur.LiftMaster-Operator-Alarm-
fig11

To Exit

Press and release the STOP button to exit. The display will also time out after two minutes of inactivity.

To Reset the Code History

  1. Press and hold the STOP button for six seconds. The display will show “Er” then “CL” alternately for six seconds.
  2. Release the STOP button. The code history has now been reset and the display will show “- -” until a new code occurs.
  3. Press and release the STOP button to exit.

Control Board LEDs

STATUS LEDS

INPUT POWER| OFF| OFF state
ON| AC charger or Solar power available
BATT CHARGING| OFF| Not charging
ON| Three stage battery charging
TIMER| OFF| The timer is disabled
ON| The timer is enabled
MEDIUM BLINK (1

blink per second)

| The timer is running
FAST BLINK (2

blinks per second)

| The timer is paused
FASTEST BLINK (8

blinks per second)

| The timer is canceled
GATE MOVING| OFF| The gate is stopped
ON| The gate is opening or closing
MEDIUM BLINK (1

blink per second)

| Operator is in E1 (single entrapment)
FASTEST BLINK (8

blinks per second)

| The operator is in E2 (double entrapment)
BATT LOW| OFF| No battery error
ON| Battery low
MEDIUM BLINK (1

blink per second)

| Battery critically low
ACC PWR OVLD| OFF| Accessory power is okay
ON| Accessory overload protector opened

LiftMaster-Operator-Alarm-fig14

INPUT LEDS

OPEN, CLOSE, STOP INPUT| OFF| Input inactive
ON| Input active
BLINK| Input active on other operator or expansion board
FIRE DEPT INPUT| OFF| Input inactive
ON| Input active
BLINK| Input active on other operator
EXIT| OFF| Input inactive
ON| Input active
BLINK| Input active on other operator
SHADOW| OFF| Input inactive
ON| Input active
BLINK| Input active on other operator
CLOSE EYES/INTERRUPT| OFF| Input inactive
ON| Input active
BLINK| Input active on other operator
CLOSE EDGE| OFF| Input inactive
ON| Input active
BLINK| Input active on other operator
OPEN EYES/EDGE| OFF| Input inactive
ON| Input active
BLINK| Input active on other operator
LOCK| OFF| Maglock relay inactive
ON| Maglock relay active

Troubleshooting Chart

SYMPTOM POSSIBLE CAUSES SOLUTIONS
Operator does not run and diagnostic display not on. a.

b.

c.


d.

e.

| No power to control board Open fuse

If on battery power only, low or dead batteries

Inoperable control board Inoperable BLDC Motor Drive Board

| a.

b.

c.

d.

e.

| Check AC and battery power

Check fuses on the BLDC Motor Drive Board

Charge batteries by AC or solar power or replace batteries Replace inoperable control board

Replace BLDC Motor Drive Board

Control board powers up, but motor does not run.| a.


b.

c.


d.

e.

f.

g.

h.

| Reset button is stuck in the RESET position

Jumper is not in place for stop circuit If on battery power only, low or dead batteries

Open or close input active Entrapment protection device active Vehicle loop detector or probe active Inoperable control board

Inoperable motor or BLDC Motor Drive Board

| a.

b.

c.

d.

e.

f.

g.

h.

| Check reset button

Put a jumper on the stop circuit

Charges batteries by AC or solar power or replace batteries Check all open and close inputs for a “stuck on” input

Check all entrapment protection device inputs for a “stuck on” sensor Check all vehicle detector inputs for a “stuck on” detector

Replace inoperable control board

Replace motor or BLDC Motor Drive Board

Gate moves, but cannot set correct limits.| a.

b.

c.

| Gate does not move to a limit position Gate is too difficult to move

Limits are set too close

| a.


b.


c.

| Use manual disconnect, manually move gate, and ensure gate moves easily limit to limit. Repair gate as needed.

Gate must move easily and freely through its entire range, limit to limit. Repair gate as needed.

Ensure the gate moves at least four feet between the OPEN limit and the CLOSE limit.

Gate does not fully open or fully close when setting limits.| a.

b.

| Gate does not move to a limit position Gate is too difficult to move| a.


b.

| Use manual disconnect, manually move gate, and ensure gate moves easily limit to limit. Repair gate as needed.

Gate must move easily and freely through its entire range, limit to limit. Repair gate as needed.

Operator does not respond to a wired control/command (example: open, close, SBC, etc.)| a.


b.

c.


d.

e.

| Check open and close command input LEDs

Reset button is stuck

If on battery power only, low or dead batteries

Entrapment protection device active Vehicle loop detector or vehicle probe active

| a.

b.

c.

d.

e.

| Check all open and close inputs for a “stuck on” input Set reset button to NORMAL OPERATION, see page 29

Charges batteries by AC or solar power or replace batteries

Check all entrapment protection device inputs for a “stuck on” sensor Check all vehicle detector inputs for a “stuck on” detector

Operator does not respond to a wireless control or transmitter| a.


b.

c.

| Check XMITTER LED when wireless control is active

Reset button is stuck Poor radio reception

| a.


b.

c.

| Activate wireless control and check XMITTER LED is on. Re-learn wireless control/transmitter to control board. Replace wireless control as needed.

Set reset button to NORMAL OPERATION, see page 29

Check if similar wired control operates correctly. Check if wireless controls works properly when within a few feet of operator. Check operator’s antenna and antenna wire. Check other wireless controls or devices.

Gate stops during travel and reverses immediately.| a.

b.

c.

d.

| Control (open, close) becoming active Vehicle loop detector active

Low battery voltage

Inherent entrapment protection was activated while moving

| a.

b.

c.


d.

| Check all open and close inputs for an active input Check all vehicle detector inputs for an active detector

Battery voltage must be 23 VDC or higher. Charge batteries by AC or solar power or replace batteries

If there are no obstructions in gate path, manually disconnect the gate, and ensure it moves easily limit to limit. Repair gate as needed.

SYMPTOM POSSIBLE CAUSES SOLUTIONS
Gate opens, but will not close with transmitter or Timer-to-Close. a.

b.

c.


d.

e.

f.

g.

| Open control active

Vehicle loop detector active

Loss of AC power with AC FAIL set to OPEN

Low battery with LOW BATT set to OPEN Fire dept input active

Timer-to-Close not set

Close entrapment protection device active

| a.

b.

c.

d.


e.

f.

g.

| Check all open inputs for an active input

Check all vehicle detector inputs for an active detector Check AC power and AC Fail option setting

Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 23 Vdc or higher. Charge batteries by AC or solar power or replace batteries.

Check Fire Dept input

Check Timer-to-Close (TTC) setting

Check all entrapment protection device inputs for an active sensor

Gate closes, but will not open.| a.

b.

| Vehicle loop detector active

Low battery with LOW BATT option set to CLOSE

| a.

b.

| Check all vehicle detector inputs for an active detector

Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 23 VDC or higher. Charge batteries by AC or solar power or replace batteries.

Exit loop activation does not cause gate to open.| a.

b.

c.

| Exit vehicle detector setup incorrectly Inoperable exit loop detector

Low battery with LOW BATT option set to CLOSE

| a.

b.

c.

| Review exit loop detector settings. Adjust settings as needed. Replace inoperable exit loop detector.

Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 23 VDC or higher. Charge batteries by AC or solar power or replace batteries.

Interrupt loop does not cause gate to stop and reverse.| a.

b.

c.

| Vehicle detector setup incorrectly Inoperable vehicle loop detector Anti- tail set to ON| a.

b.

c.

| Review Interrupt loop detector settings. Adjust settings as needed. Replace inoperable Interrupt loop detector.

Set anti-tail to OFF.

Shadow loop does not keep gate at open limit.| a.

b.

| Vehicle detector setup incorrectly Inoperable vehicle loop detector| a.

b.

| Review shadow loop detector settings. Adjust settings as needed. Replace inoperable shadow loop detector.
Obstruction in gate’s path does not cause gate to stop and reverse.| a.| Force adjustment needed| a.| Refer to the Adjustment section to conduct the obstruction test and perform the proper force adjustment that is needed.
Photoelectric sensor does not stop or reverse gate.| a.

b.

| Incorrect photoelectric sensor wiring Inoperable photoelectric sensor| a.


b.

| Check photoelectric sensor wiring. Retest that obstructing photoelectric sensor causes moving gate to stop, and may reverse direction.

Replace inoperable photoelectric sensor. Retest that obstructing photoelectric sensor causes moving gate to stop, and may reverse direction.

Edge sensor does not stop or reverse gate.| a.

b.

| Incorrect edge sensor wiring Inoperable edge sensor| a.


b.

| Check edge sensor wiring. Retest that activating edge sensor causes moving gate to stop and reverse direction.

Replace inoperable edge sensor. Retest that activating edge sensor causes moving gate to stop and reverse direction.

Alarm sounds for 5 minutes or alarm sounds with a command.| a.| Double entrapment occurred (two obstructions within a single activation)| a.| Check for cause of entrapment (obstruction) detection and correct. Press the reset button to shut off alarm and reset the operator.
Alarm beeps three times with a command.| a.| Low battery| a.| Check if AC power is available. If no AC power, then running on batteries and battery voltage must be 23 Vdc or higher. Charge batteries by AC or solar power or replace batteries
Alarm beeps when running.| a.

b.

| Expansion board setting

Constant pressure to open or close is given

| a.

b.

| Pre-warning is set to “ON”

Constant pressure to open or close is given

Expansion board function not controlling gate.| a.


b.

c.

| Inoperable control board to expansion board wiring

Incorrect input wiring to expansion board Inoperable expansion board or inoperable control board

| a.


b.

c.

| Check control board to expansion board wiring. If required, replace wire cable.

Check wiring to all inputs on expansion board. Replace inoperable expansion board or control board.

SYMPTOM POSSIBLE CAUSES SOLUTIONS
Maglock not working correctly. a. Maglock wired incorrectly

that maglock is wired to N.C. and COM terminals. Check that maglock has power (do not power maglock from control board accessory power terminals). If shorting lock’s NO and COM wires does not activate maglock, then replace maglock or maglock wiring (refer to wiring diagram).
Solenoid lock not working correctly.| a.| Solenoid wired incorrectly| a.| Check that solenoid is wired to N.O. and COM terminals. Check that solenoid has power (do not power solenoid from control board accessory power terminals). If shorting lock’s NC and COM wires does not activate solenoid, then replace solenoid lock or solenoid wiring (refer to wiring diagram).
Switched (SW) accessory power remaining on.| a.| In limit setup mode| a.| Learn the limits
Accessories connected to switched (SW) accessory power not working correctly, turning off, or resetting.| a.| Normal behavior| a.| Move accessory to accessory power “ON”
Accessories connected to Accessory power not working correctly, turning off, or resetting.| a.

b.

| Accessory power protector active Inoperable control board| a.



b.

| Disconnect all accessory powered devices and measure accessory power voltage (should be 23 – 30 Vdc). If voltage is correct, connect accessories one at a time, measuring accessory voltage after every new connection.

Replace inoperable control board

Quick close not working correctly.| a.

b.

c.

| Quick close setting incorrect Interrupt loop detector Inoperable expansion board| a.

b.

c.

| Check that quick close setting is ON Check operation of interrupt loop detector Replace inoperable expansion board
Anti-tailgating not working correctly.| a.

b.

c.

| Anti-tail setting incorrect Interrupt loop detector Inoperable expansion board| a.

b.

c.

| Check that anti-tail setting is ON

Check operation of Interrupt loop detector Replace inoperable expansion board

AUX relay not working correctly.| a.

b.

c.

| AUX relay setting incorrect AUX relay wiring incorrect

Inoperable expansion board or relay adapter board

| a.

b.


c.

| Check AUX relay switches settings

Check that wiring is connected to either N.O. and COM or to N.C. and COM.

Set AUX relay to another setting and test. Replace inoperable expansion board or relay adapter board.

Solar operator not getting enough cycles per day.| a.

b.

c.

d.

| Insufficient panel wattage Excessive accessory power draw Old batteries

Solar panels are not getting enough sunlight

| a.

b.


c.

d.

| Add more solar panels

Reduce the accessory power draw by using LiftMaster low power accessories

Replace batteries

Relocate the solar panels away from obstructions (trees, buildings, etc.)

Solar operator, insufficient standby time.| a.

b.

c.

| Insufficient panel wattage Excessive accessory power draw Battery capacity too low| a.

b.


c.

| Add more solar panels

Reduce the accessory power draw by using LiftMaster low power accessories

Use batteries with higher amp hour (AH) rating

SOLAR PANELS

Solar Panel(s)
SOLAR PANELS ARE NOT PROVIDED. SEE ACCESSORIES
NOTE: The use of photoelectric sensor heaters (models LMRRUL and LMTBUL) is NOT recommended in solar applications.

Solar Application Requirements

  • A minimum of two 10W solar panels in series (Model SP10W12V).
  • A maximum of six 10W solar panels (Model SP10W12V).
  • A heater cannot be used with a solar application.

Solar Zones

Solar panel recommendations are based upon the average solar radiation and the temperature effects on batteries in the given zones as shown on the map below. Local geography and weather conditions may require additional solar panels. Solar powered gate operator installations are not supported in northern climates due to cold weather and a reduced number of hours of sunlight during the winter months. The cycles/day ratings are approximations. Ratings vary based on gate construction, installation, and temperature. Solar panels cannot be installed in areas that experience long periods of heavy fog, lake effect snow, or rain.

  1. ZONE 1 (6 Hours of Sunlight/Day): Ideal for solar application
  2. ZONE 2 (4 Hours of Sunlight/Day): Recommended for solar application
  3. ZONE 3 (2 Hours of Sunlight/Day): Success of solar application will depend on type of gate operator and location of the solar panel
  4. NOT AVAILABLE

Solar usage guide

All performance metrics are estimates and are subject to change at any time. Actual results will vary due to variables specific to the site. NOTE: For additional details and specifications on solar usage, please refer to liftmaster.com.

Typical System Standby Battery Current Consumption (mA)

System voltage| 24V
Control board with no radios programmed| 2.7 mA
One or more LiftMaster® remote controls programmed| +1 mA
myQ® device or wireless dual gate programmed| +2.4 mA
Expansion board| +11.1 mA
Relay adapter board| +11.1 mA
Per loop detector LOOPDETLM (up to 3 loop detectors can be plugged in to the expansion board)| +3.8 mA
Add up current draw by feature and accessory to determine total current draw

NOTE: The use of photoelectric sensor heaters (models LMRRUL and LMTBUL) is NOT recommended in solar applications.

INSL24UL SOLAR GATE CYCLES PER DAY – 1,000 lb. gate 20 ft. travel

| BATTERY CURRENT DRAW (mA)| ZONE 1

(6 Hrs Sunlight/Day)

| ZONE 2

(4 Hrs Sunlight/Day)

| ZONE 3

(2 Hrs Sunlight/Day)

7AH

batteries

| 33AH

batteries

| 7AH

batteries

| 33AH

batteries

| 7AH

batteries

| 33AH

batteries

__

20W SOLAR PANEL

| 5| 20| 23| 12| 14| |
15| 18| 22| 10| 12| |
20| 18| 21| | 12| |
50| 13| 16| | | |
100| | | | | |
__

40W SOLAR PANEL

| 5| 38| 53| 23| 32| | 13
15| 36| 51| 21| 30| | 12
20| 35| 50| 20| 29| | 11
100| 20| 34| | 15| |
200| | 17| | | |
__

60W SOLAR PANEL

| 5| 47| 84| 28| 51| 12| 21
15| 45| 82| 26| 49| 10| 20
20| 44| 81| 26| 48| | 19
100| 29| 63| 12| 32| |
250| | 33| | | |

IHSL24UL SOLAR CYCLES PER DAY – 3,000 lb. gate 20 ft travel

| BATTERY CURRENT DRAW (mA)| ZONE 1

(6 Hrs Sunlight/Day)

| ZONE 2

(4 Hrs Sunlight/Day)

| ZONE 3

(2 Hrs Sunlight/Day)

7AH

batteries

| 33AH

batteries

| 7AH

batteries

| 33AH

batteries

| 7AH

batteries

| 33AH

batteries

__

20W SOLAR PANEL

| 5| | 11| | | |
15| | 10| | | |
20| | | | | |
50| | | | | |
100| | | | | |
__

40W SOLAR PANEL

| 5| 18| 25| 11| 15| |
15| 17| 24| | 14| |
20| 16| 23| | 14| |
100| | 16| | | |
200| | | | | |
__

60W SOLAR PANEL

| 5| 22| 39| 13| 24| |
15| 21| 38| 12| 23| |
20| 20| 38| 12| 22| |
100| 13| 30| | 15| |
250| | 15| | | |

Position
The location of the panel(s) is critical to the success of the installation. In general, the panel(s) should be mounted using the provided angle bracket facing due south. The solar panel(s) should be mounted in an area clear of all obstructions and shade from buildings and trees. If the panel(s) is not casting a shadow, the battery is not being charged.
NOTE: Tall trees or buildings that do not shade the solar panel(s) in the summer could shade the solar panel(s) during the winter months when the sun sits lower in the sky.

MAXIMUM WIRE LENGTH

AMERICAN WIRE GAUGE (AWG)| 20 WATTS OF PANELS| 40 WATTS OF PANELS| 60 WATTS OF PANELS
16| 235 (71.6 m)| 115 (35.1 m)| 80 (24.4 m)
14| 375 (114.3 m)| 190 (57.9 m)| 125 (38.1 m)
12| 600 (182.9 m)| 300 (91.4 m)| 200 (61 m)
10| 940 (286.5 m)| 475 (144.8 m)| 315 (96 m)
Chart assumes: copper wire, 65°C, 5% drop, 30V nominal

TIP: The area around the solar panel(s) should be clear of shadows or obstructions to the sun for a 180° arc east to west.LiftMaster-Operator-
Alarm-fig15

Installation

Solar panel(s) MUST be installed facing south. Use a compass to determine direction. Below are general instructions for installing the solar panel(s). Your installation may vary slightly depending on the solar panel purchased.

  1. Position the mounting bracket on the mounting surface. Mark and drill holes.
  2. Secure the solar panel to the mounting bracket using the hex bolts, hex nuts and washers provided.
  3. Secure the solar panel to the mounting surface using lag screws providedLiftMaster-Operator-Alarm-fig16

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