Z GRILLS ZPG-10002B Wood Pellet Grills Owner’s Manual

Z GRILLS ZPG-10002B Wood Pellet Grills Owner’s Manual

IMPORTANT SAFETY INFO

GENERAL WARNINGS
Please read this entire manual before installation and use of the pellet fuel-burning appliance. Failure to follow these instructions could result in property damage, bodily injury or even death.

Contact local building or fire officials about restrictions and installation inspection requirements in your area.

This grill is for outdoor use only. DO NOT use it in any enclosed area.

DO NOT store or use combustible materials or liquids near this appliance.

Keep children away while it is in use.

Maintain a safe distance between your grill and any combustible material.

DO NOT move your grill while operating or while it is hot. Wait until the grill is completely cold.

If a grease fire occurs, turn “off” and leave lid closed until the fire is extinguished. DONOT unplug the power cord. DO NOT throw water on it. DO NOT try to smother the fire.

Clean and maintain your grill after each use.

DO NOT use your grill on rainy days.

DO NOT touch any part of your grill while it is hot. Serious bodily injury could result.

We suggest the use of heat-resistant gloves when operating this grill.

We suggest that you should wrap the Grease Drain Pan with heavy-duty aluminum foil before using because it is easy to clean.

For convenient and safe assembly, use at least two people to assemble the grill. Make sure the power cord is disconnected before performing any service or maintenance.

DO NOT place anything heavy on top of hopper lid. It is not a shelf and is at ip hazard.

Never use gasoline, gasoline-type lantern fuel, kerosene, charcoal lighter fluid, or similar liquids to start or ‘freshen up’ a fire in this appliance. Keep all such liquids well away from the appliance when in use.

Do not use accessories not specified for use with this appliance.

NOTE: A MAJOR CAUSE OF FIRES IS FAILURE TOMAINTAINREQUIREDCLEARANCES (AIR SPACES) TO COMBUSTIBLE MATERIALS. ITISOFUTMOST IMPORTANCE THAT THIS PRODUCT BE INSTALLEDONLYINACCORDANCE WITH THESE INSTRUCTIONS.

PELLET RESTRICTIONS
This grill is designed for use of wood pellets only designed for burning in wood pellet grills. Do Not Use Pellet Fuel Labeled As Having Additives.

We suggest that you use Z GRILLS BBQ WOOD PELLETS, which are specifically made to work in our grills. There is no guarantee that other brands of pellets are suitable for use in Z GRILLS. And Z GRILLS assumes no liability for any loss, damage or injury caused by the use of any other brands of pellets.

Always keep the Pellet Hopper dry, the wood pellets will expand greatly, break apart and even jam the feed system if the pellets get wet or are exposed to high humidity.

COMPONENT LIST

ITEM| QTY|

DESCRIPTION

---|---|---
1| 1| Lid
2| 1| Lid Handle
3| 1| RTD Temperature Probe
4| 1| Heat Baffle
5| 1| Top Warming Rack
6| 2| Middle Warming Rack
7| 2| Porcelain Grills
8| 1| Body Frame
9| 1| Grease Drain Pan
10| 1| Grease Bucket
11| 1| Side Shelf
12| 1| Ash Tray
13| 1| Ash Tray Handle
14| 1| Smoke Stack Gasket
15| 1| Smoke Stack
16| 1| Chimney Cap
17| 1| Hopper Lid
18| 1| Hopper Guard
19| 1| Hopper Bottom Shell
20| 1| Digital Control
21| 1| Hopper Bottom Cover
22| 1| Power Cord Collector
23| 1| Auger Drive Motor
24| 1| Auger Tube Bushing
25| 1| Power Cord
26| 1| Auger
27| 1| Thick Gasket
28| 1| Hot Rod (Ignitor)
29| 1| Firepot Assembly
30| 1| Hopper Burner Assembly
31| 1| Fan
32| 1| Burner Box Assembly
33| 1| Hopper Burner Gasket
34| 1| Left Leg
35| 2| Wheels
36| 1| Bottom Plate
37| 2| Foot Pad
38| 1| Right Leg
39| 2| Beam
40| 1| Hopper Top Assembly
41| 1| Hopper Handle
42| 1| Hopper Bottom Assembly
43| 1| Front Shelf Left Bracket
44| 1| Front Shelf Right Bracket
45| 1| Front Shelf
46| 1| Grease Drain Pan Support
47| 1| Hopper Top Shell

HARDWARE PACKAGE LIST

ITEM

| QTY|

DESCRIPTION

---|---|---

A

|

28

|

Bolt 1/4-20×1/2

B

|

4

|

Hexagon Bolt 1/4-20×1/2

C

|

2

|

Axle

D

|

2

|

Cap Nut 5/16-18

E

|

4

|

Bolt 8#-32×4/17

F| 4|

Hexagon Kep Nut 8#-32

G

|

4

|

Hexagon Bolt 1/4-20×3/4

H

|

10

|

Gasket (OD0.79×ID0.33)

I

|

2

|

Hex Nut 1/4-20

J

|

3

|

Step Screw 8#-32

K

|

2

|

Flange Bolt 1/4-20

L

|

4

|

Step Screw 1/4-20

M

|

2

|

Open End Wrench

N

|

1

|

Screwdriver

ASSEMBLY INSTRUCTIONS

PARTS DIAGRAM

HOPPER BURNER ASSEMBLY

BODY FRAME ASSEMBLY

MOUNTING THE BODY FRAME TO THE CHAMBER

1. .Locate the Beam (39) between Left Leg (34) and Right Leg (38) with Bolt (A).

2. Attaching Bottom Plate (36) on the 4 legs using Bolts (A).

3. Insert Axle (C) through the hole in Wheel (35) and Right Leg (38). Place Gasket (H) onto Axle (C) and secure with Cap Nut (D). Tighten with Wrench (M).

4. Insert the Foot Pad (37) into the Left Leg (34)
   

5. Remove the two Protection Bar under the Grill Chamber (1) with screwdriver.

6. Remove Bolts (A) from the Grill Chamber (1). Lift up the Grill Chamber (1) on the Body Frame. Make sure that the Grill Chamber (1) is between the left and right plate of the Frame .Align the Chamber holes with the plate holes and secure with Bolt (A).
   

ASSEMBLING OF HOPPER

1. Insert Hopper Top Assembly (40) into Hopper Bottom Assembly (42), align the holes. Make sure hopper opens to the front (control side). Insert the Bolts (E) through the holes in the Hopper and Keep Nuts (F), then open the Hopper Lid and tighten it from inside. The four sides are installed in the same way.
2. Insert Bolt (A) through the Hopper Handle (41) and into the Hopper.
   

MOUNTING THE HOPPER TO THE CHAMBER

1. Open the Lid, insert the Hopper into the Chamber, then using the Bolts (G) and Gaskets(H)install it in sequence from inside. Note: the upper pair of Bolts and Gaskets need to be threaded through the Grease Drain Pan Support (46).
2. Locate the RTD plug-in connector coming from the mounted RTD inside the grill frame. Connect this with the mating connector located on the outside of the hopper burner assembly.
   NOTE: excess wire on the RTD plug should remain outside the Chamber.
   

ATTACHING THE SMOKE STACK AND CHIMNEY CAP

1. Align the holes in the Smoke Stack (15) with holes in the Smoke Stack Gasket (14), which fits between the right end of the Grill and the Smoke Stack Gasket (14). Insert the Hexagon Bolts (B) through the holes in the Smoke Stack (15) and the Smoke Stack Gasket (14).
2. Place a Gasket (H) on each Bolt (B) and secure with Hexagon Nut (I).
3. Install the Chimney Cap (16) to Smoke Stack (15).Note that the Chimney Cap(16) is vertical and then tighten.
   

ATTACHING SIDE SHELF

1.  Insert the Step Screws (J) into the Side Shelf (11).
2. Use four Bolts (A) to install the Side Shelf (11) from the inside and outside of the Grill Chamber.
   

ATTACHING THE CHAMBER DOOR HANDLE

Penetrate Hexagon Bolt (B) through Gasket (H) and Lid directly into the Lid Handle(2) and tighten. Do not screw too tightly.

POSITIONING THE HEAT BAFFLE

Position The Heat Baffle (4) on the locating brackets which are on the inside walls of the Grill. The notched legs should be facing downward.

POSITIONING THE GREASE DRAIN PAN

Position The Grease Drain Pan (9) over the Firepot. The notched legs of the Grease Drain Pan should be facing downward to fit onto the locating brackets so that the grease can flow into the Grease Drain Tube.

POSITIONING THE PORCELAIN GRILL AND WARMING RACK

Position the Porcelain Grill (7) inside the cooking area and locate the Warming Rack(6)(5)on the rack support inside the chamber.

POSITIONING THE ASH TRAY

1. .Install the Ash Tray Handle (13) on the Ash Tray (12) with Bolts (A) and Bolts (K).
2. Insert the Ash Tray (12) into the Grill Chamber.
   

ATTACHING LATERAL FLAT PALLET AND FRONT FLAT PLATE

1. Insert Bolts (A) through the Front Shelf Bracket (43)(44) and into the Grill Chamber.
2. Insert the Step Screw (L) through the Front Shelf (45) and Front Shelf Bracket (43)(44)then tighten it.
   

HANG ON THE GREASE BUCKET

Locate the Grease Drain Tube which is on the right side of the chamber, then hang the Grease Bucket (10) on the hook.

INITIAL FIRING INSTRUCTIONS

Please read this manual carefully and follow it step by step before starting your Z Grills for the first time and each time the grill runs out of pellets.

1. Remove the Porcelain Grills, Grease Drain Pan and Heat Baffle from the interior of the grill.

2. Open the Pellet Hopper Lid, make sure there are no foreign objects in the Auger and Hopper.

3. With the Switch in the OFF(O) position, plug the power cord into a 110 Volt AC grounded outlet.

4. Turn on your Z Grill and turn the Temperature Dial to the SMOKE position. Please check the following things:
   (WARNING: Please do not touch it!)

5. Confirm the Auger is turning. (Wait for 1-2 minutes.)

6. Hold your fingers above the Firepot to confirm the fan is blowing air through the Firepot.

7. The hotrod will heat up and you should be able to sense the heat coming from it. (It takes approximately 1-2 minutes.)

8. You should see a temperature number displayed on your LED DISPLAY. If you see something different displayed it is an ERROR CODE. NOTE: PLEASE SEE TROUBLESHOOTING FOR DETAILS ON ERROR CODES.

9. Turn the Temperature Dial to SHUT DOWN CYCLE.
   (Please note the draft fan will stay on for 10 minutes in this mode.)

10. Fill the Pellet Hopper with Pellets. Then turn the Temperature Dial to HIGH. It takes sometime for the Pellets to travel through the tube, when the Pellets start to drop, turn the Temperature Dial to SHUT DOWN CYCLE. Leave grill until it shuts off automatically.

11. Turn the Temperature Dial to SMOKE. Allow the Pellets to come to full flame. Once flames are coming out of the Firepot, turn the Temperature Dial to SHUT DOWNCYCLE and let the grill cool down.
    [We suggest that you should wrap the Grease Drain Pan with heavy-duty aluminum foil before using because it is easy to clean.]

12. Place components back in place. Open the lid and turn the Temperature Dial to SMOKE. A few minutes later, when you see whitish-gray smoke coming out of the grill, close the lid and turn the Temperature Dial to any cooking setting desired.

13. Set Temperature Dial to HIGH and let grill run for 45 minutes at this setting to rid it of any foreign matter. This step must be done before cooking any food.

14. Please preheat the grill for 10 minutes before adding food. This makes your grill heat up faster and quickly reach your desired cooking temperature. Adding food sooner will slowdown the heating process.

ALWAYS START THE GRILL ON SMOKE SETTING WITH THE LID OPEN!
After the Pellets are ignited, you can turn the Temperature Dial to any cooking temperature desired. Please don’t turn the Temperature Dial to SHUT DOWN CYCLE while in use.

SUBSEQUENT START-UP

ATTENTION: If the grill fails to light or the fire in the Firepot goes out while cooking, it is vital to follow these steps when sufficient pellets are still in the Pellet Hopper. Failure to follow the steps may cause a hazardous “over-firing” of your grill due to an excess of unburned pellets in the Firepot.

1. Turn OFF the appliance and unplug the Power Cord. After the grill cools down, remove all food, the Porcelain Grills, Grease Drain Pan and the Heat Baffle.
2. Remove all unburned pellets and ash from inside and around the Firepot (See instruction for proper handling and disposal of ash).
3. Plug the Power Cord and turn on the grill. Pellets should fall into the Firepot and the Hot Rod should begin to heat (it will start to turn red).
4. If this step is successful, you will see flames come out of the Firepot. Then turn the Temperature Dial to SHUT DOWN CYCLE and let it cool down. Next, put components back in place, open the lid and turn the Temperature Dial to SMOKE. Wait a few minutes until you see whitish-gray smoke coming out of the grill, then close the lid and turn the Temperature Dial to any cooking setting desired.
5. If this step is not successful, see TROUBLESHOOTING or contact Z GRILLS Technical Support to help diagnose the problem.

SHUTDOWN CYCLE

• Auger turns off
• Fan continues to run for 10 minutes

After you have finished cooking, turn the Temperature Dial to Shutdown Cycle position. The function of this setting is to leave the Draft Induction Fan running for 10 minutes to burn redundant pellets in the firepot. After the fan runs for 10 minutes, the fan will stop and the controller will power off.

CAUTION: The main power switch will shut the power off to the controller and the Temperature Dial Knob switch will cut off power to the grill components only. When servicing the controller or any parts ensure that the power supply is disconnected by unplug ging the grill to avoid a shock hazard.

OPERATING TIPS

1. .Like all grills, the actual temperature of this grill and the cooking times will be affected by external temperature, humidity, wind conditions, quality of pellets, etc.
2. It is beneficial to shelter your grill from the wind. This will aid in temperature output, heat retention and heat recovery time when the lid is open.
3. Do not open the lid frequently, it will increase your cooking time. You can open the lid when you want the grill to cool down quickly.
4. Please preheat the grill for 10 minutes before adding food. This will allow your grill to heat up quickly and return to your desired temperature once food is added.
5. Never move your grill while in use.
6. Never put water into the Pellet Hopper or Firepot.
7. WARNING: NEVER ADD PELLETS TO THE FIREPOT DIRECTLY. IT IS DANGEROUS. If you run out of pellets and lose your fire while cooking, let the grill cool down and start again with the INITIAL FIRING INSTRUCTIONS.
8. We recommend you cover your Grease Drain Pan with heavy-duty aluminum foil and change it frequently. This is the simplest way to clean your Grease Drain Pan. Failure to clean the Grease Drain Pan, V-shaped Grease Drain and Grease Drain Tube may cause grease fires. If this situation happens, turn the Temperature Dial to SHUT DOWNCYCLE and keep the lid open until the fire is completely out. AT THE SAME TIME, BECAREFULNOT TO BURN YOURSELF. When the grill is completely cool, clean any grease accumulation from the V-shaped Grease Drain and the Grease Drain Pan. Replace the foil on the Grease Drain Pan. Then restart the grill and resume cooking.

MAINTENANCE & CLEANING

Your Z GRILL requires regular maintenance

Make sure your grill is OFF, unplugged and completely cold before performing any maintenance and cleaning.

Grease

1. With regular use your grill will accumulate grease on the Flue Lining, the Grease Drain Tube, the V-shaped Grease Drain and the Grease Drain Pan. Always be sure these areas are clean and free of grease and debris. You should check and clean these areas regularly to reduce the risk of fire.
2. It is easier to remove accumulated grease when the grill is still warm(not hot). BE CAREFUL NOT TO BURN YOURSELF. Heat-resistant gloves are recommended. If too much grease is allowed to build up in the V-shaped Grease Drain or is allowed to plug the Grease Drain Tube, a grease fire could result. It is necessary to clean these area regularly. You can scarp the grease accumulation from inside the V-shaped Grease Drain and Grease Drain Tube by using a stiff, nonmetallic tool. Much of the loosened grease can be pushed down through the Grease Drain Tube and fall into the Grease Bucket. Wipe up remaining grease residue with paper towels.

Flue Pipe(Smoke Stack)
Remove the Chimney Cap Assembly, clean it with warm soapy water. Scrape the creosote and grease accumulation from inside of the vertical and horizontal sections of the Flue Pipe by using a stiff, nonmetallic tool such as a wooden paint stir stick. Once the creosote and grease residue has been loosened from the Flue Pipe Lining, much of it can be cleaned with paper towels or disposable rags. Do not spray water or other liquid cleaners on to the inside of the grill.

Outside surfaces

1. .Use warm soapy water to wipe away grease. Do not use oven cleaner, abrasive clean sensor abrasive cleaning pads on the outside grill surfaces.
2. It is highly recommended that you use Z GRILLS Cover to protect your grill.
3. You can use a high-quality car wax on the outside surfaces of your grill to protect it’s finish.

Internal component

1. To clean the Porcelain-coated Grill Grates we recommend using a long-handled cleaning brush designed for Porcelain-coated Grates.
2. It is recommended that you clean your Grill Grates after each use.
3. Clean the inner RTD temperature probe after each use.

Ash
Clean the ash from the interior of the grill periodically. If excessive ash is in the firepot, it may cause the fire to go out. This is especially true in the SMOKE setting. A shop vac is an excellent tool to use for removing the ash. WARNING: MAKE SURE THE GRILL FIRE IS OUT, THE UNIT IS OFF, UNPLUGGED AND COLD BEFORE ATTEMPTINGTOCLEANASH FROM THE GRILL.

TROUBLESHOOTING

Verify there is power at the electrical outlet.
Fuse| Remove the digital control, check the fuse on the back. Replace the fuse if blown.
Hot Rod| If both of the Draft Inducer Fan and the Auger Driver Motor are operating, the Hot Rod needs to be replaced. If one or both are not operating, please contact customer support.
Wires & Connections| Check the wires and connectors to make sure they are fastened securely and not damaged. Contact customer support if you need help.

Auger Drive Motor

| Locate the small fan motor blade on the back of the auger drive motor. Turn unit on. If the fan does not turn on then the Auger Drive Motor needs to be replaced.
Fire goes out| Too much ash| Clean the ash. Refer to MAINTENANCE & CLEANING.
How to start| SMOKE setting| Start your grill on the SMOKE setting with the lid open. After 5 minutes, close the lid and turn to any temperature setting desired. Read the INITIAL FIRING INSTRUCTIONS carefully.
Unexpected grill temperature is displayed| External Factor| Grill temperature is influenced by environmental factors such as high temperature, wind and direct sun. Place unit in shaded area. Open the lid to reduce inside temperature. After start your grill in 40 minutes, the grill will reach your desired temperature.
Excess or discolored smoke| Pellets| Replace moist pellets with fresh dry pellets.
Get your new parts| Contact Z GRILLS Customer Service or your Z GRILLS dealer to place an order| When contacting customer support please have the following information available: Your authorized Z Grills dealer, your name, phone number, address, your Z Grill serial number and part identification number. Your part number is listed on the COMPONENT LIST.

ERROR CODES

LEr (Low Temperature Alarm )

• Grill temperature was below 120℉ for more than 20 minutes.

LEr (Low Temperature Alarm )

• Grill temperature was below 120℉ for more than 20 minutes.

Er 1

• Ensure temperature probe is properly connected to the controller board.

Er 2

• Temperature dial security alarm. Turn the Temperature dial to SHUT DOWN CYCLE, turn off the grill and then turnit on. Then you can turn the Temperature Dial to any cooking temperature desired.

WARNING: DO NOT TURN OFF THE SWITCH WHILE THE FAN IS STILLWORKINGONTHE SHUT DOWN CYCLE, THE GRILL WILL AUTOMATICALLY SHUT OFFWHENTHECYCLE IS DONE. INTERRUPTION OF THE SHUT DOWN CYCLE COULDRESULTINAFIRE IN THE HOPPER CHAMBER.

DIGITAL THERMOSTAT CONTROL WIRING DIAGRAM

Z GRILLS SUPPORT

Thank you for purchasing a Z GRILL!
If you have any question, please contact customer support or your Z GRILL dealer. Z GRILLS, INC. offers the best technical and sales support in the industry. When calling customer please be prepared to provide the following information:

1. Dealer’s name and date of purchase
2. Purchaser’s name, phone number and address
3. Z GRILLS model number, serial number and part identification numbers
4. Please be prepared to describe your problem accurately so we can help your solve your issue
5. providing pictures or videos is beneficial.

Z GRILLS CUSTOMER SERVICE
MON TO FRI, 8:00 A.M. – 5:00 P.M. PACIFIC STANDARDTIMESERVICE CONTACT: 1-833-947-4557/1-833-ZGRILLSEMAIL: support@zgrills.com
WEBSITE: www.zgrills.com

Z GRILLS 3-YEAR LIMITED WARRANTY

Z GRILLS, Inc. provides a 3-year warranty from the date of purchase by the original owner. This warranty applies to defects in all materials and workmanship. During the warranty period, Z GRILLS, Inc. will at its option repair or replace defective parts or units.

This limited warranty does not apply to paint, firepot, grill cover or damage caused from corrosion. Z Grills shall not be liable for transportation charges, labor costs or export duties.

Z GRILLS, Inc. takes every precaution to utilize materials that retard rust including the use of high-temperature paint where advisable. Even with these safeguards, the protective coating can be compromised by various substances and conditions beyond Z Grills’ control. Humid environment, high temperature, chlorine, insecticide, salt and disinfectant are some of the substances that can affect paint and metal coatings. For these reasons, the limited warranties do not cover rust or oxidization, unless there is loss of structural integrity on the grill components.

Z GRILLS, Inc. shall not be liable if you install, operate, clean or maintain your grill without following the owners’ manual instructions. Misuse, abuse, alteration and natural disasters are not included in this warranty.

References

• Z Grills® Official Website | Top Rated Pellet Grills

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