reolink E1 Outdoor Smart 5MP Auto Tracking PTZ WiFi Camera Instruction Manual

: June 3, 2024
: reolink

Table of Contents

What’s in the Box
Camera Introduction
Set up the Camera
Install the E1 Outdoor Camera
Troubleshooting
Speciﬁcations
Notiﬁcation of Compliance
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

E1 Outdoor
Operational Instruction

What’s in the Box

reolink E1 Outdoor Smart 5MP Auto Tracking PTZ WiFi Camera - fig
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Camera Introduction

reolink E1 Outdoor Smart 5MP Auto Tracking PTZ WiFi Camera - fig
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Status/LED	Blinking	Solid
LED in Blue	WiFi connection failed	The camera is starting up
WiFi is not conﬁgured	WiFi connection succeeded

Set up the Camera

Wired Setup
It is recommended that the initial setup be completed with the Ethernet cable. You may follow the steps below to set up your camera.
Step 1 Connect the camera to a LAN port on your router with an Ethernet cable.
Step 2 Use the power adapter provided to power on the camera.

reolink E1 Outdoor Smart 5MP Auto Tracking PTZ WiFi Camera - fig
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Step 3 Download and launch the Reolink App or Client software, and follow the onscreen instructions to ﬁnish initial setup.

On Smartphone
Scan to download the Reolink App.

https://reolink.com/wp-json/reo-v2/app/download

On PC
Download path of the Reolink Client: Go to https://reolink.com>Support>App & Client.

Wireless Setup
If you set up Reolink E1 Outdoor without the Ethernet cable, you may follow the steps below.
Step 1 Use the power adapter provided to power on the camera.
Step 2 Launch the Reolink App, click the “ + ” button in the top right corner to add the camera.
Scan the QR code on the device and follow the onscreen instructions to ﬁnish initial setup.

reolink E1 Outdoor Smart 5MP Auto Tracking PTZ WiFi Camera - fig
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NOTE: If you access the camera via the Reolink Client, you may click the Add Device icon and choose the UID option to enter the UID of your camera. The UID is on the camera body (right below the QR code).

Install the E1 Outdoor Camera

Mount the Camera to the Wall
For outdoor use, E1 Outdoor must be installed upside down for better waterproof performance.

reolink E1 Outdoor Smart 5MP Auto Tracking PTZ WiFi Camera - fig
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Pull the button of the security mount and unscrew the bracket to separate the two parts.
Screw the bracket to the bottom of the camera.

reolink E1 Outdoor Smart 5MP Auto Tracking PTZ WiFi Camera - fig
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Drill holes in accordance with the mounting template and screw the security mount to the wall.
Choose the proper direction of the camera and then align the bracket to the security mount and lock the camera in place by turning it anti-clockwise.

NOTE: Use the drywall anchors included in the package if needed.

Mount the Camera to the Ceiling
Pull the button of the security mount and unscrew the ceiling bracket from the mount.

reolink E1 Outdoor Smart 5MP Auto Tracking PTZ WiFi Camera - fig
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Install the bracket to the ceiling. Align the camera with the bracket and turn the camera unit clockwise to lock it in position.

Troubleshooting

The camera is not Powering on
If your camera is not powering on, please try the following solutions:

Plug the camera into another outlet.
Use another 12V power adapter to power on the camera.

If these won’t work, please contact Reolink Support https://support.reolink.com

WiFi Connection Failed During Initial Setup Process
If the camera failed to connect to WiFi, please try the following solutions:

Please ensure you have entered the correct WiFi password.
Put your camera close to your router to ensure a strong WiFi signal.
Change the encryption method of the WiFi network to WPA2-PSK/WPA-PSK (safer encryption) on your router interface.
Change your WiFi SSID or password and make sure that SSID is within 31 characters and password is within 64 characters.
Set your password using only the characters on the keyboard.
If these won’t work, please contact Reolink Support https://support.reolink.com

Speciﬁcations

Hardware
Display Resolution: 5MP
IR Distance: 12 meters (40 ft)
Pan/Tilt Angle: Horizontal: 355° / Vertical: 50°
Power Input: DC 12V/1A

Software Features
Frame Rate: 20fps (default)
Audio: Two-way audio
IR Cut Filter: Yes
General
Operating Frequency: 2.4/5GHz Dual-band
Operating Temperature:
-10°C to 55°C (14°F to 131°F)
Size: 84.7×117.8 mm
Weight: 380g
For more speciﬁcations, visit https://reolink.com/.

Notiﬁcation of Compliance

FCC Compliance Statement
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For more information, visit https://reolink.com/fcc-compliance-notice/.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

FCC RF warning statement:
The device has been evaluated to meet the general RF exposure requirements. The device can be used in portable exposure conditions without restriction.

Simpliﬁed EU Declaration of Conformity
Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.

Correct Disposal of This Product
This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty
This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller. Learn more: https://reolink.com/warranty-and-return/.

NOTE: We hope that you enjoy the new purchase. But if you are not satisﬁed with the product and plan to return it, we strongly suggest that you reset the camera to the factory default settings and take out the inserted SD card before returning.

Terms and Privacy
Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.

End User License Agreement
By using the Product Software that is embedded on the Reolink product, you agree to the terms of this End User License Agreement (“EULA”) between you and Reolink. Learn more: https://reolink.com/eula/.
ISED Radiation Exposure Statement
This equipment complies with RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance 20cm between the radiator & your body.
OPERATING FREQUENCY
(the maximum transmitted power)
2412MHz—2472MHz (19dBm)
5150MHz—5350MHz (18dBm)
5470MHz—5725MHz (18dBm)

Technical Support
If you need any technical help, please visit our official support site and contact our support team before returning the products, https://support.reolink.com.

Product Ident GmbH
EU REP Hoferstasse 9B, 71636 Ludwigsburg, Germany
prodsg@libelleconsulting.com
APEX CE SPECIALISTS LIMITED
UK REP 89 Princess Street, Manchester, M1 4HT, UK
info@apex-ce.com
Aug 2021
QSG2_C
58.03.005.0010
@ReolinkTech https://reolink.com