Aquaguard Aura RO+Auto Water Purifier User Manual

Aquaguard Aura RO+Auto Water Purifier

WHY CHOOSE AQUAGUARD?

Only Aquaguard

• Has the trust of over 15 million mothers^
• Is owned by over 1.62 lakh doctors
• Has service within 5 kms. range of wherever you are
• Has over 21 different technologies to address 21 different water conditions across the country
• Is certified by over 130 leading national and international laboratories
• Is sold in over 35 countries worldwide

^As per Superbrands & Reader’s Digest.

THE POWER OF AQUAGUARD® AURA

• The new Aquaguard” Aura inactivates and removes microbial contaminants from your water and gives you pure, sweet tasting water
• Aquaguard Aura is tested and certified by AWRTC for the removal of disease-causing bacteria, viruses and protozoa-cysts along with other contaminants like pesticides, residual organic impurities, harmful heavy metals, arsenic and more, to give you water that is safe and healthy
• The Aquaguard Aura comes with a multi-stage enhanced purification process. This ensures that the water you drink is absolutely pure and crystal clear
• To ensure good health to you and your family, Aquaguard” Paani Ka Doctor offers you a choice to select ideal technology, based on your input water quality

INSTALLING YOUR AQUAGUARD® AURA

Make sure that your Aquaguard® AURA RO+AUTO UV Alkaline is installed by a trained Eureka Forbes Service Technician only.

1. Input water must be tested for Total Dissolved Solids (TDS) and Total Hardness.
2. Install your Aquaguard® AURA RO+AUTO UV Alkaline in a dry ventilated place.
3. Keep it away from direct sunlight, heating devices or areas below freezing temperatures.
4. You can keep it on the kitchen counter or wall-mount it.
5. The purifier should be placed in an area which is free of ants, insects and other pests.
6. Ensure that the input tap water temperature is in the range of 10º-40ºC
7. Avoid installation to a hot water tap as it can damage the filters.
8. Ensure that the input water pressure for Aquaguard® AURA RO+AUTO UV Alkaline is between 0.3 kg/cm2 – 3.0 kg/cm2. If the input water pressure is more than specified, installation of a PRV (Pressure Reducing Valve) is mandatory. If the input water pressure is less than specified, installation of a booster pump is recommended.
9. Flush filter thoroughly and independently for 3-5 minutes to remove fine particles present in the filter. This should be done before installation of the unit.
10.  After installing, run the purifier for 5-10 minutes and drain this water.

Input Water Quality Usage Limitations

1. If the input water iron content is more than 0.3 mg/litre, use of an iron remover** is recommended as a pre-treatment.
2. If the input water turbidity is more than 5 NTU or comprises colloidal particles, use of a special filter** is required as a pre-filter.
3. If the input water TDS is more than 1000 ppm (mg/L) or input water hardness is more than 300 ppm (mg/L), use of a Membrane life enhancer** is recommended.
4. Do not install the water purifier if the TDS is more than that prescribed in the technical specifications.

**Available at an extra cost.

HERE’S HOW YOUR AQUAGUARD® AURA RO+AUTO UV ALKALINE WORKS

PURIFICATION PROCESS IN YOUR AQUAGUARD® AURA RO+AUTO UV ALKALINE LED INDICATION CHART FOR AQUAGUARD® AURA RO+AUTO UV ALKALINE

AQUAGUARD® AURA RO+AUTO UV ALKALINE TECHNICAL SPECIFICATIONS*

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1.| Model| Aquaguard® AURA RO+AUTO UV+ALKALINE
PRODUCT SPECIFICATIONS
1.| Dimension (WXDXH)| 316 mm X 251 mm X 462 mm
2.| Net Weight| 6.2 kg. (Approx.)
3.| Purification Technology| RO+AUTO UV+ALKALINE
4.| Tank Capacity| 7 Litres (Approx.)
5.| Purification Stages| I-filterTM, Chemi block, Mineral GuardTM, RO membrane, Alkaline Cartridge,UV LED
ELECTRICAL SPECIFICATIONS
1.| Power Rating| 35 Watts (Max.)
2.| Power Supply| Input 230 VAC/External AC-DC Adaptor, 24 V DC, 2.5 Amps
3.| UV LED| 0.65 Watts
4.| UV Lamp LIFE| 10,000 Working Hours (as per UV LED manufacturer spec.)
5.| Operating Voltage Range| 150 to 250 V AC, 50 Hz*
6.| Solenoid Valve| 24 V DC
RECOMMENDED INPUT WATER PARAMETERS
1.| Input Water Pressure Range| 0.3 to 3 kg/cm2
2.| Input Iron (Max.)| 0.3 mg/L
3.| Input Chlorine Content (Max.)| 0.2 mg/L
4.| Input Water Turbidity (Max.)| 5 NTU
5.| Total Dissolved Solids+ (TDS) (Max.)| Up to 2,000 mg/L++
6.| Input Water Temperature Range| 10°C to 40°C

*Technical Specifications are subject to change without prior notice.+As input water is applicable to the overall product. *SMPS design to operate from 150 V – 250 V AC.
Note: The performance data presented in the table is applicable under standard laboratory conditions#. Actual performance may vary depending on the input water quality, water pressure and condition of filters. Input water quality/pressure/TDS are important determinants of purifier’s performance.
If the input water pressure is more than 3.0 kg/cm2, installation of a PRV (Pressure Reducing Valve) is mandatory. If the input water pressure is less than 0.3 kg/cm2, installation of a booster pump is mandatory.
++If the input water TDS is more than 1000 ppm (mg/L) or input water hardness is more than 300 ppm (mg/L), use of a Membrane life enhancer is recommended.
These accessories are available at an extra cost.
Warranty void if the product is not install as per recommendation.
Standard Test Conditions
Feed Water Quality: TDS Max: 1,000 mg/L with NaCl
Pressure: 1 kg/cm2, Turbidity: 1 NTU (Max.), Temperature: 25°C, Chlorine: below 0.2 mg/L, Iron: below 0.3 mg/L, Life: 6,000 Liters

Standard Test Condition of Alkaline Cartridge input Water: pH: 7.0(+/- 0.2);

TDS : 40(+/- 10)mg/L ; Flow rate : 250 ml/min; Temperature: 25°C Under Standard test condition##, The output water pH range is 7.5 – 8.5
Note: Performance of alkaline cartridge is applicable under standard test condition of Alkaline cartridge##. Actual performance may vary depending on the input water quality, life of alkaline cartridge and RO membrane element. Under certain input water quality conditions the pH of output water from alkaline cartridge can exceed 8.5.

For Aquaguard® AURA RO+AUTO UV ALKALINE

i-Filter™

|

6,000# Litres

Chemi-Block| 6,000# Litres
Alkaline Cartridge| 6,000## Litres
UV LED| 10,000 Working Hours**
RO Membrane| 6,000# Litres

Note: Please refer Standard Test Conditions# and Standard Test Condition for Alkaline Cartridge## for filter life.
**As per manufacturer’s spec.

A QUICK CHECKLIST

Water tastes bad

|

1. Is the tank clean?

2. Have you kept the purified water in the tank for too long?

3. Is it time to change the filter?

|

1. Clean the storage tank.

2. Dispose the water and clean the tank.

3. Call an authorised Eureka Forbes service technician.

Less water has been purified| 1. Is the tap water valve closed?

2. Is the tap water pressure too low?

3. Filters may be clogged or damaged?

| 1. Open the tap water valve.

2. If so, the amount of purified water will be reduced.

3. Call an authorised Eureka Forbes service technician.

Water doesn’t flow into the storage tank

|

1. Is there water available in the overhead tank?

2. Is the main water supply tap closed?

3. Not sure what is wrong?

|

1. Ensure the overhead tank is filled with water.

2. Ensure the tap is open.

3. Call an authorised Eureka Forbes service technician.

Water is leaking

|

1. Is water coming out of the top of the purifier?

|

1. Close the tap water valve, unplug the power cord and call an authorised Eureka Forbes service technician.

CLEANING AND DISINFECTION OF WATER STORAGE TANK

Note: Storage Tank of this product must be periodically cleaned (at least once in every 30 days) by a disinfectant. Disinfection Tablet* may be purchased from the Company Authorised Service Centre. Please follow the disinfection process strictly as per the instructions as provided in this User Manual.

• Drain the tank completely.

• Switch OFF the water purifier from the main power supply.

• Open the top cover, wipe the inside of the tank with a dry, clean soft cloth.

• Keep the top cover in place.

• Switch the power supply ON.

• Let the storage tank get filled & then drop one disinfection tablet into the tank.
  Caution: Keep the Disinfection Tablet out of the reach of children. Do not eat/consume the tablet.

• Keep the top cover in place & leave the unit for 30 mins.

• After 30 mins. open the tap & discard this and the first filling water completely.

• Now your unit is ready to use. In case you notice any medicinal taste/smell, discard the tank of water fully & let it refill again.

• Please ensure that this disinfection process is carried out by the authorised installation person/service technician during first installation and in every subsequent mandatory servicing of your product.

*Available with Eureka Forbes Service Technician.

TIPS FOR SAFETY AND MAINTENANCE OF YOUR AQUAGUARD®

• Read attentively and understand the purifier and its functions, before use.

• Installation and service has to be conducted by authorised person from
  Eureka Forbes Limited only.

• In case of any damage or incorrect functioning, immediately contact an authorised service centre of Eureka Forbes Limited.

• Water from waste water tube is not suitable for drinking. You can use that water for gardening or to clean floors (For applicable models only).

• Water storage tank must be periodically (at least once in every 30 days) cleaned using a disinfectant (For applicable models only).

• Drain the water if it hasn’t been used for over 48 hours.

• Ensure that the flow restrictor is checked and replaced (if required), by the authorised service technician during the mandatory service or in-service call (For applicable models only).

• Ensure that the replacement of the consumable cartridges are done by a trained
  Eureka Forbes technician.

• Ensure that the filter cartridges and spares used during service/replacement are genuine and from Eureka Forbes Limited only.

WARRANTY TERMS & CONDITIONS

The goods are warranted against defects arising from faulty designs, workmanship and materials 12 months from the date of installation or 15 months from the date of sale, whichever is earlier, subject to the followings’ conditions:

1. The Customer will notify the Company in writing promptly of any defects noticed and give the Company or its authorised agent adequate opportunity to inspect test and remedy them for which the Customer will deposit the goods at its own expense, if so required by the Company, with the Company’s Office/Service Centre along with the original invoice in the city where they are sold.
2. The Inspection and Test report of the Company’s Office Service Centre will be final and binding under the Warranty for determining defects, repairs/alterations required or carried out or certifying work of the goods, thereafter.
3. Aquaguard may require initial setting, post-installation, depending on varying water conditions and power supply. In case of any service requirement, post-installation, please contact the Company’s Service Centre.
4. The Company or its authorised agent will be entitled to retain any defective part replaced under the Warranty.
5. Not with standing anything to the contrary contained or implied by this Warranty:
6. The Company’s ability under this Warranty shall be limited to the first sale of the goods by the Company to the Customer and will not apply or extend to any Secondary sale of goods by the Customer.
7. The Company’s ability under this Warranty shall be limited only to defects in the goods which occur under the conditions of normal operation of the goods and their proper and prescribed use. The Warranty does not cover or extend to defects which are determined by the Company or is authorised agents as occurring or resulting from or attributable to negligence, abuse, misuse, faulty care, operation or maintenance or repairs, alterations to the goods or any part thereof by others of the use of the goods on electrical supply for which they are not designed or damage caused by lightning or other electrical disturbances or interruptions.
8. The Company’s ability under this Warranty shall remain valid only if the goods are duly installed by the Company or it’s authorised agency at the location specified in the Invoice and such installation is undertaken by the Company or authorised agent or franchisee.
9. Consumable items like the i-Filter and Chemi-block and Alkaline Cartridge are subject to normal wear and tear are not covered by this warranty.
10. Reverse Osmosis Membrane warranty is for a period of 1 year (or) 6,000 litres (whichever is earlier) from the date of installation, on the condition that the input water is as per the standard test conditions* mentioned in the user manual. If the RO membrane gets clogged within warranty period, it will be cleaned/repaired/replaced free of charge as deemed fit by the company authorised service person/centre after inspection. (Applicable for RO models only.)
11. The Customer will have no claim against the Company, its employees and its authorised agents or franchisee’s under or pursuant to this Warranty in respect of death or injury to the Customer or any other person or loss or damage to any property caused by or due to equipment failure, breakdown or accident, fire or operation or utilisation of the goods otherwise than in accordance with the User Guide or by or due to any other cause or circumstances beyond the control of the Company.
12. The Company’s liability, under this Warranty, shall in no event and under no circumstances exceed the price paid by the Customer to the Company for the goods stated in theInvoice. General For purpose of this Warranty, the following expressions shall have the following meanings respectively:
13. ‘The Goods’ shall mean the goods described in the Order Form.
14. ‘The Customer’ shall mean the original purchaser of the Goods from the Company.
15.  ‘The Company’ shall mean ‘EUREKA FORBES LIMITED’.
16.  ‘General Terms and Conditions’ shall mean the terms and conditions agreed upon by the Customer and the Company printed on the Order Form.
17.  ‘Invoice’ shall mean the invoice issued by the Company to the Customer describing the goods and indicating, inter alia, the total purchase price there of and name of the Customer.
18.  ‘User Guide’ shall mean the instructions for installation, use and maintenance contained in the leaflet supplied by the Company.

Post-warranty

1. The Customer may be offered a yearly Service Contract at the prevailing Company rates and terms.

2. In case the Customer does not wish to enter the Service Contract, he has the option
   of calling the Company’s Service Centre and having his Aquaguard® serviced on an actual basis i.e., by paying the Labor costs and Spares needed to attend to that Service/ Complaint Call at the prevailing Company rates. Such service will be rendered by the Company in towns/places where the Company has its Service Centers.

3. If during such servicing it is necessary for the Company to replace or repair defective components or parts, the Customer shall be required to pay for the same as per the Company’s prevailing price list.

• Conditions apply “

Environment Protection

“Protection” has always been our motto and guiding principle. We care for the environment. We urge you to recycle the packaging material or take it to the nearest recycling facility rather than disposing it off, with the rest of your waste. Your product has been designed to work for many years, however, should you wish to upgrade or replace your old product, remember to help protect the environment by disposing it of at your local e-waste disposal center. Should you have any queries, the nearest authorised service center of Eureka Forbes will be able to guide you. Allow us to become your environment partner; together we can make the world a cleaner place.

Health Protect™

For your safety the specially designed and electronically authenticated purification cartridgesof Aquaguard® ensure our promise of ‘pure & healthy water or no water’, always. In the unlikely usage of a ‘non-genuine’ purification cartridge that could potentially deliver unsafe water – an indication light will draw your attention. For your complete protection, it even shuts down the purification process. Not just this, it also alerts you in advance when the Aquaguard® purification cartridges are reaching the end of their usable life (6000 litres), so that you can contact the authorised Eureka Forbes service center for your required ‘genuine’ purification cartridge replacement. i-FilterTM, Chemi-Block, Alkaline Cartridge and RO Membrane (in RO/RO+ UV/RO+UV+UF models only).
Not including premature choking of the purification cartridges due to poor water conditions vis. silt etc.

new logo are both original Aquaguard products from the house of Eureka Forbes Limited.

deepa.customercare@eurekaforbes.com

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